BILL ANALYSIS Ó SB 541 Page 1 Date of Hearing: July 14, 2015 Counsel: David Billingsley ASSEMBLY COMMITTEE ON PUBLIC SAFETY Bill Quirk, Chair SB 541(Hill) - As Amended June 2, 2015 As Proposed to be Amended in Committee SUMMARY: Codifies the State Auditor report's recommendations on strengthening the California Public Utilities Commission's (CPUC) oversight of transportation-related activities. Allows peace officers to impound buses and limousines of specified companies that carry passengers when they lack the required SB 541 Page 2 permits or licensing. Specifically, this bill: 1)Directs the CPUC to coordinate enforcement with peace officers, including: a) Education outreach to ensure that those peace officers are aware of the transportation-related services, as specified, and b) Establishing lines of communications to ensure that the CPUC is notified if an action is commenced so that CPUC can take appropriate action to enforce the fine and penalty provisions. 2)Authorizes the Attorney General, a district attorney, or a city attorney to prosecute actions or proceedings for the violation of any law committed in connection with a transaction involving the transportation of household goods and personal effects. 3)Requires the CPUC to establish the following goals related to its existing authority to provide oversight and regulation of transportation-related activities of household goods carriers and Charter Party Carriers (CPC) and Passenger Stage Corporations (PSC): a) Prioritize the timely processing of applications and hold "application workshops" for potential applicants around the state; b) Enable electronic filing of applications, reports, and fee payments; SB 541 Page 3 c) Dedicate staff to answering telephone calls, mailings, and electronic inquiries from carriers; d) Prioritize the timely processing of consumer complaints; e) Implement electronic case tracking of complaints and their disposition; f) Implement a process for appropriate and timely enforcement against illegally operating carriers, including by performing staff-driven investigations and performing enforcement through sting operations and other forms of presence in the field; g) Maintain relationships with, and implement outreach and education programs to local law enforcement, district attorneys, and airports; h) Meet with carrier trade associations at least annually; and, i) Implement a consolidated case tracking system that integrates each of the transportation program core functions and data collection, administrative compliance SB 541 Page 4 details, complaints, and investigations. 4)Requires the CPUC to assess its capabilities to carry out the activities, specified in the goals, and report to the Legislature with an analysis of current capabilities and deficiencies, and recommendations to overcome any deficiencies identified by January 1, 2017. 5)Allows peace office to impound a bus or limousine of a CPC or PSC for 30 days if the officer determines that any of the following violations occurred while the driver was operating the vehicle of the charter-party carrier: a) The driver was operating the bus or limousine of a CPC or PSC when the charter-party carrier did not have a permit or certificate issued by the CPUC; b) The driver was operating the bus or limousine of a CPC when the CPC or PSC was operating with a suspended permit or certificate from the CPUC; or, c) The driver was operating the bus or limousine of a CPC or PSC without having a current and valid driver's license of the proper class. 6)Allows a peace officer to impound a bus or limousine of a CPC for 30 days if the officer determines that the driver was operating the bus or limousine without a passenger vehicle endorsement, or the required certificate. 7)Clarifies that impoundment provisions do not apply to privately owned, personal vehicles, or to charter-party carriers that are not required to carry individual permits. EXISTING LAW: SB 541 Page 5 1)Authorizes the CPUC to regulate PSCs, through the issuance of a certificate, require insurance and workers compensation, and take appropriate enforcement actions and other provisions, as specified. (Pub. Utilities Code, §§ 1031-1045.) 2)Specifies that "Passenger stage corporation" includes every corporation or person engaged as a common carrier, for compensation, between fixed termini (airport shuttles) or over a regular route (buses). (Pub. Utilities Code, § 226.) 3)Directs the CPUC to issue permits or certificates to CPCs, investigate complaints against carriers, cancel, revoke, or suspend permits and certificates for specific violations. (Public Utilities Code Section 5387.) 4)Defines "charter party carriers of passengers" as "every person engaged in the transportation of person by motor vehicle for compensation, whether in common or contract carriage, over any public highway in the state." (Pub. Utilities Code, § 5360.) 5)Authorizes the CPUC to regulate private carriers of passengers, including requiring public liability and property insurance, cargo insurance, knowledge of rates, documentation, timely reporting of revenues and payment fees, and take appropriate enforcement actions and other provisions, as specified. (Pub. Utilities Code, §§ 4000-4022.) 6)Defines "private carrier" as not-for-hire motor carriers that transports passengers and is required to obtain a carrier identification number, as specified. (Pub. Utilities Code, § 4001.) 7)Authorizes the CPUC to regulate household goods carriers, including requiring public liability and property insurance, cargo insurance, knowledge of rates, documentation, timely reporting of revenues and payment fees, and take appropriate enforcement actions and other provisions, as specified. (Pub. Utilities Code, §§ 5101-5335.) SB 541 Page 6 8)Defines "household goods carrier" as "every corporation or person engaged in the transportation for compensation by means of a motor vehicle being used in the transportation of used household goods and personal effects over any public highway in the state." (Pub. Utilities Code, § 5109.) 9)States that if a peace officer arrests a person for operating a CPC without a valid permit or certificate, the officer may impound the vehicle. (Pub. Utilities Code, § 5411.5, subd. (a).) 10)States that if a peace officer arrests a person for operating a CPC of passengers as a taxicab in violation of an ordinance or resolution of a city, county, or city and county, the peace officer may impound the vehicle. (Pub. Utilities Code, § 5411.5, subd. (b).) 11)Specifies that the operation of a motor vehicle used in the business of transporting household goods and personal effects that does not possess a valid permit or operating authority may be removed from the highway by a peace officer. The peace officer may impound the vehicle for up to 72 hours at the request of the Public Utilities Commission, Attorney General, district attorney, or county counsel. (Pub. Utilities Code, § 5133, subd. (c).) 12)Allows an officer of the Department of the California Highway Patrol (CHP) to impound a bus of a charter-party carrier for 30 days if the officer determines that any of the following violations occurred while the bus driver was operating the bus of a charter-party carrier: a) The driver was operating the bus of a charter-party carrier when the charter-party carrier did not have a permit or certificate issued by the Public Utilities Commission; (Veh. Code, § 14602.9, subd. (a)(1), (Pub. Utilities Code, § 5387, subd. (d).).) SB 541 Page 7 b) The driver was operating the bus of a charter-party carrier when the charter-party carrier was operating the bus with a suspended permit or certificate from the Public Utilities Commission; or(Veh. Code, § 14602.9, subd. (a)(2), (Pub. Utilities Code, § 5387, subd. (d).).) c) The driver was operating the bus of a charter-party carrier without having a current and valid driver's license of the proper class, a passenger vehicle endorsement, or the required certificate. (Veh. Code, § 14602.9, subd. (a)(3) (Pub. Utilities Code, § 5387, subd. (d).).) FISCAL EFFECT: Unknown. COMMENTS: 1)Author's Statement: According to the author, "SB 541 improves the functions of the Transportation Enforcement Branch ("the branch") at the California Public Utilities Commission (CPUC) to improve customer service and enforcement against illegally operating charter-party carriers, passenger stage corporations, and moving companies. "In a 2014 report, the California State Auditor concluded that the CPUC Transportation Enforcement Branch "does not provide sufficient oversight of charter-party carriers and passenger Stage Corporation (passenger carriers) to ensure consumer safety." The Auditor found a multitude of problems including: the branch has not established written guidelines for processing consumer complaints, it takes the branch an average of 238 days to complete an investigation and the branch does SB 541 Page 8 not conduct proper investigations, the branch does not know if revenue is aligned with program activities, and the branch was not aware of the significant fund surplus it had accumulated, which at the time of the audit was over $9 million and has since grown to $14 million. "In addition, many carriers experience long delays when they apply for carrier certificates and permits. Limousine operators report that the CPUC frequently loses their permit applications and no one answers the phone, nor responds promptly to inquiries. One carrier told our office, 'we tried calling the PUC on several occasion and at various times throughout the working days in the months of June, July, and December 2014 and January 2015 but no one answered. So we emailed the licensing [division] but never got replies.'" 2)Background: California law regulates different modes of passenger transportation for compensation, including taxi services, which are regulated by cities and/or counties, as well as CPCs and PSCs, which are regulated by the CPUC. The division within the CPUC responsible to ensure that services are delivered in a safe and reliable manner is the Safety and Enforcement Division. The division is responsible for safety oversight in specific industries, including electric, natural gas, and telecommunications infrastructure; railroads, rail crossings, and light rail transit system; passenger carriers, ferries; and household goods carriers. The Division is funded through a fee assessed on various types of state-regulated vehicles, including passenger carriers. The CPUC collects these fees from operators and deposits them in the Transportation Reimbursement Account. The CPUC has set the fee for passenger carriers that seat no more than 15 persons at 1/3 of 1 percent of their annual gross revenue, plus a $10 quarterly fee or a $25 annual fee. The CPUC is allowed to maintain an appropriate reserve in the account based on past and projected operating experiences. SB 541 Page 9 3)Charter-Party Carriers (CPC): CPCs are services that charter a vehicle, on a prearranged basis, for the exclusive use of an individual or group. Charges are based on the mileage or time of use, or a combination of both. The CPUC does not regulate the level of charges for CPCs. Types of CPCs include limos, tour buses, sightseeing services, and charter and party buses. The CPUC requires CPCs to meet a number of requirements until an operating permit or certificate is issued. These requirements include providing sufficient proof of financial responsibility, maintain a preventative maintenance program for all vehicles, possessing a safety education and training program, and regularly checking the driving records of all persons operating vehicles used in transportation for compensation. Taxis are excluded from the definition of CPCs and are regulated by cities or counties. 4)Passenger Stage Corporations (PSC): PSCs are services that provide transportation to the general public on an individual fare basis, such as scheduled bus operators, which are buses that operate on a fixed route and scheduled services, or airport shuttles, which operate on an on-call door-to-door share the ride service. 5)Private Carriers of Passengers and Household Good Carriers: Private carriers of passengers are not-for-hire motor carriers that do not receive any compensation for services and are required to obtain a carrier identification number. Examples of private carriers of passengers include vehicles used by employers to transport employees or vehicles used by an organization to transport members to and from a location. Household good carriers are often referred to as moving SB 541 Page 10 companies which transports used household goods and personal effects for residential moves. They may also conduct office moves if granted a permit by the CPUC. 6)State Auditor Report: In June 2014, the California State Auditor released a report examining the CPUC's Transportation Enforcement Branch, within the Safety and Enforcement Division, efforts to regulate passenger carriers, as well as its use of fees collected from carriers. The report found that the branch did not provide sufficient oversight of CPCs and PSCs to ensure consumer safety. The report made a number of recommendations to address problems identified by the Auditor. This bill codifies these recommendations by requiring the CPUC to establish specific goals and assess its capabilities to achieve such goals, and report to the Legislature with an analysis of current capabilities and deficiencies, and recommendations to overcome any deficiencies identified by January 1, 2017. To improve enforcement of the branch, this bill authorizes peace officers to help in the enforcement of transportation-related services. The CPUC would coordinate efforts with peace officers through educational outreach and establishing lines of communication. 7)Proposed Committee Amendments: The proposed amendments clarify that law enforcement can impound buses and limousines of CPC's when they are operating without required permits. The proposed amendments also allow law enforcement to impound buses and limousines from PSC's operating without required permits or licensing. The proposed amendments specify that the language in this bill related to impoundment does not authorize the impoundment of privately owned personal vehicles, or the impoundment of charter-party carriers that are not required to carry individual permits. SB 541 Page 11 8)Argument in Support: According to the California Moving and Storage Association, "SB 541 improves the functions of the transportation Enforcement branch at the California Public Utilities Commission to improve customer service and enforcement against illegally operating moving companies, limousines and buses. "In addition to regulating telecommunication companies and investor owned energy utility companies, the CPUC has also regulated various transportation services, including moving companies, limousines and buses since the 1960's. The Transportation Enforcement Branch is under the CPUC's Safety and Enforcement Division and oversees the regulation of transportation services with a staff of about 47. "SB 41 helps implement audit recommendation and makes additional legislative changes to improve the functions of the CPUC Transportation Enforcement Branch. "The CMSA feels very strongly that the most critical threat to California consumers who are moving is not coming from license, insured moving companies, but rather from a significant amount of unlicensed, unregulated, illegal companies that do not follow California law and jeopardize the protection of consumers. We urge the CPUC Transportation and Enforcement Branch to take appropriate action against unlawful companies in California." 9)Related Legislation: a) SB 697 (Hill), requires CPC vehicles to display a distinctive identifying symbol, showing their classification. SB 697 is pending hearing in the in Assembly Appropriations Committee. 10)Prior Legislation: a) AB 636 (Jones), Chapter 248, Statutes of 2009, requires the CPUC to permanently revoke the authority of a SB 541 Page 12 charter-party carrier if the carrier knowingly employs a non-licensed or inappropriately licensed driver, and allows a CHP officer to impound the bus if driven by a non-licensed driver. REGISTERED SUPPORT / OPPOSITION: Support California Moving and Storage Association Greater California Livery Association Opposition None Analysis Prepared by:David Billingsley / PUB. S. / (916) 319-3744 SB 541 Page 13