BILL ANALYSIS Ó SB 556 Page 1 Date of Hearing: June 30, 2015 Counsel: Sandy Uribe ASSEMBLY COMMITTEE ON PUBLIC SAFETY Bill Quirk, Chair SB 556 (De León) - As Amended May 4, 2015 SUMMARY: Defines "application processing time" for the approval or denial of a victim's compensation claim by the California Victim Compensation Program (CalVCP). Specifically, this bill: 1)States that, for purposes of processing victim compensation applications under the CalVCP, "time of processing applications" means "the period of time, including all calendar days, that begins when the board first receives an SB 556 Page 2 application and ends when a determination is made to approve or deny the application and notice of that determination is sent to the applicant." 2)Requires the Victim Compensation and Government Claims Board (board) to annually post on its Internet Web site its current average time of processing applications, the number of applications approved and denied, and the number of incomplete applications received. EXISTING LAW: 1)Establishes the board to operate the CalVCP. (Gov. Code, § 13950 et. seq.) 2)Provides than an application for compensation shall be filed with the board in the manner determined by the board. (Gov. Code, § 13952, subd.(a).) 3)States that, except as provided by specified sections of the Government Code, a person shall be eligible for compensation when all of the following requirements are met: a) The person form whom compensation is being sought any of the following: i) A victim. ii) A derivative victim. iii) A person who is entitled to reimbursement for funeral, burial or crime scene clean-up expenses pursuant to specified sections of the Government Code. SB 556 Page 3 b) Either of the following conditions is met: i) The crime occurred within California, whether or not the victim is a resident of California. This only applies when the VCGCB determines that there are federal funds available to the state for the compensation of crime victims. ii) Whether or not the crime occurred within the State of California, the victim was any of the following: (1) A California resident. (2) A member of the military stationed in California. (3) A family member living with a member of the military stationed in California. c) If compensation is being sought for derivative victim, the derivative victim is a resident of California, or the resident of another state who is any of the following: i) At the time of the crimes was the parent, grandparent, sibling, spouse, child or grandchild of the victim. ii) At the time of the crime was living in the household of the victim. iii) At the time of the crime was a person who had previously lived in the house of the victim for a person of not less than two years in a relationship substantially similar to a previously listed relationship. iv) Another family member of the victim including, but not limited to, the victim's fiancé or fiancée, and who SB 556 Page 4 witnessed the crime. v) Is the primary caretaker of a minor victim, but was not the primary caretaker at the time of the crime. d) And other specified requirements. (Gov. Code, § 13955.) 4)States that an application shall be denied if the board finds that the victim failed to reasonably cooperate with law enforcement in prosecution of the crime. (Gov. Code, § 13956, subd. (b)(1).) 5)Authorizes the board to reimburse for pecuniary loss for the following types of losses (Gov. Code, § 13957, subd. (a)): a) The amount of medical or medical-related expenses incurred by the victim, subject to specified limitations. b) The amount of out-patient psychiatric, psychological or other mental health counseling-related expenses incurred by the victim, as specified, including peer counseling services provided by a rape crisis center. c) The expenses of non-medical remedial care and treatment rendered in accordance with a religious method of healing recognized by state law. d) Compensation equal to the loss of income or loss of support, or both, that a victim or derivative victim incurs as a direct result of the victim's injury or the victim's death, subject to specified limitations. e) Cash payment to, or on behalf of, the victim for job retraining or similar employment-oriented services. f) The expense of installing or increasing residential security, not to exceed $1,000, with respect to a crime that occurred in the victim's residence, upon verification by law enforcement to be necessary for the personal safety SB 556 Page 5 of the victim or by a mental health treatment provider to be necessary for the emotional well-being of the victim. g) The expense of renovating or retrofitting a victim's residence or a vehicle to make them accessible or operational, if it is medically necessary. h) Expenses incurred in relocating, as specified, if the expenses are determined by law enforcement to be necessary for the personal safety or by a mental health treatment provider to be necessary for the emotional well-being of the victim. 6)Requires the board to approve or deny applications, based on recommendations by the board staff, within an average of 90 calendar days and no later than 180 calendar days of acceptance by the board. (Gov. Code, § 13958, subd. (a).) 7)Requires the board, if it fails to meet the 90-day average, to report to the Legislature on a quarterly basis its progress and current average processing time. (Gov. Code, § 13958, subd. (b).) FISCAL EFFECT: Unknown COMMENTS: 1)Author's Statement: According to the author, "Through the California Victim Compensation Program (CalVCP), California SB 556 Page 6 has been helping victims by covering the cost of bills and expenses resulting from certain violent crimes. Many times, these expenses include medical treatment, mental health services, and lost income. A person seeking assistance must first submit an application to the program to determine eligibility. However, for reasons such as leaving a box unchecked on whether the victim intends to file a civil suit or not signing the form, some applications get held up in the process for extended lengths of time. For these and other minor deficiencies, many eligible victims are stuck with paying bills out of pocket or otherwise unable to receive treatment or services. "To curb delays, the Legislature required that CalVCP approve or deny applications within an average of 90 day and that the program report to the Legislature whenever the 90-day-average standard was not being met. CalVCP's current method of calculating application processing time, however, starts only when a completed application is received, leaving the time an application is first received, but not fully filled out, outside of the official processing time. This method is not a true reflection of how long it takes the program to process applications and may be masking issues of lengthy processing times that hinder crime victims in their efforts towards rehabilitation and moving on with their lives. "SB 556 will help ensure that crime victims receive the financial assistance they are owed in a timely manner by clarifying the start and end times that CalVCP uses in processing applications to determine eligibility and requiring this data be made available on the program's website." 2)Background: The CalVCP provides compensation for victims of violent crime. It reimburses eligible victims for many crime-related expenses, such as medical treatment, mental health services, funeral expenses, home security, and relocation services. Funding for the board comes from restitution fines and penalty assessments paid by criminal offenders, as well as federal matching funds. (See CVGCB SB 556 Page 7 Website < http://www.vcgcb.ca.gov/board >.) 3)Bureau of State Audit Recommendations: In 2008, the Bureau of State Audits conducted a review of the CalVCP. (Victim Compensation and Government Claims Board: It Has Begun Improving the Victim Compensation Program, but More Remains to Be Done, (Dec. 2008), < http://www.bsa.ca.gov/pdfs/reports/2008-113.pdf >.) One of the areas the bureau considered was how long it took the board to process applications. The bureau concluded that, at times, applications were not processed in a timely manner: State law related to eligibility determinations for the program requires the board to approve or deny applications, based on the recommendation of board staff, within an average of 90 calendar days, and no later than 180 calendar days after the acceptance date for an individual application. For the 49 applications we reviewed, the board's average processing time was 76 days, which is well within the statutory average. However, the board did not make a determination within 180 days in two instances. We also noted various instances in which the board did not demonstrate that it approved or denied the applications as promptly as it could have after receiving the information necessary to make the determination. (Id. at pp. 30-31.) For the 49 applications we reviewed from fiscal years 2003-04 through 200708, we found that the boards average processing time was 76 days, which is well within the 90day average required under state law. However, we noted that in 16 of the 49 applications we reviewed, the board took more than 90 days from acceptance to notify the applicant of its recommended decision to approve or deny the application. Although taking more than 90 days to approve or deny an individual application is not a violation of state law, any unnecessary delays in processing contribute SB 556 Page 8 to crime victims waiting longer than necessary to be reimbursed for outofpocket expenses. Delays may also cause providers to become frustrated and stop participating in the program, reducing services available to crime victims and their families. (Id. at p. 31.) The bureau discussed the board's process as follows: The board considers the date of acceptance to be the date that it determines it has received an application that is 'complete' rather than the date that it receives an application. State regulations describe a complete application as including, among other things, information requested from the applicant that allows board staff to confirm that the applicant is qualified and a crime report or other documentation necessary to corroborate that a qualifying crime occurred. Our legal counsel advised us that the board's interpretation does not conflict with any of the statutes governing the processing of applications. (Id. at p. 32.) This bill would specify that the application processing time begins when the board first receives an application and ends when notice of the determination to approve or deny the claim is sent to the applicant. 4)Argument in Support: Californians for Safety and Justice, the sponsor of this bill, write, "Current law requires the Victim Compensation and Government Claim Board (VCGCB) to either approve or deny a claim an average of 90 days after acceptance by VCGCB. However, there is no statutory definition of 'accepted,' leading to much longer response times for some applicants. For example, an application may not be 'accepted' because the application hasn't been signed, or because the applicant hasn't checked a box indicated whether or not a civil suit will be filed. These and other similar minor deficiencies can lead to an application not being 'accepted,' SB 556 Page 9 leaving the applicant in limbo waiting for a response. And because they applications are not 'accepted' the time the applicant is waiting for a response does not count towards the statutorily required 90 day response time. This can lead to needless delays for the victim in receiving services he or she is entitled to." 5)Related Legislation: a) AB 1140 (Bonta) revises various rules governing the CalVCP. AB 1140 is pending hearing in the Senate Public Safety Committee. b) SB 519 (Hancock) makes various changes to the CalVCP, including but not limited to expanding eligibility for compensation and revising processing standards. SB 519 is pending hearing in this committee. 6)Prior Legislation: a) SB 972 (Poochigian), Chapter 238, Statutes of 2005, made various changes to facilitate the recovery of restitution for the VCGCB. b) SB 1423 (Chesbro), Chapter 1141, Statutes of 2002, recast and revised numerous provisions of existing law pertaining to the CalVCP, and made many technical and substantive changes, including the time requirements for approval or denial of an application. REGISTERED SUPPORT / OPPOSITION: Support SB 556 Page 10 Californians for Safety and Justice (Sponsor) California Immigrant Policy Center Opposition None Analysis Prepared by:Sandy Uribe / PUB. S. / (916) 319-3744