BILL ANALYSIS Ó SENATE COMMITTEE ON LABOR AND INDUSTRIAL RELATIONS Senator Tony Mendoza, Chair 2015 - 2016 Regular Bill No: SB 563 Hearing Date: January 13, 2016 ----------------------------------------------------------------- |Author: |Pan | |-----------+-----------------------------------------------------| |Version: |January 4, 2016 | ----------------------------------------------------------------- ----------------------------------------------------------------- |Urgency: |No |Fiscal: |Yes | ----------------------------------------------------------------- ----------------------------------------------------------------- |Consultant:|Gideon L. Baum | | | | ----------------------------------------------------------------- Subject: Workers' compensation: utilization review KEY ISSUES Should the Legislature prohibit physician incentive contracts and agreements on the basis of modifying or denying care in the California workers' compensation system? Should the Legislature give the Division of Workers' Compensation the authority to request physician compensation agreements in order to enforce the above-described prohibition? ANALYSIS Existing law: 1) Establishes a workers' compensation system that provides benefits to an employee who suffers from an injury or illness that arises out of and in the course of employment, irrespective of fault. This system requires all employers to secure payment of benefits by either securing the consent of the Department of Industrial Relations to self-insure or by securing insurance against liability from an insurance company duly authorized by the state. 2) Provides that medical, surgical, chiropractic, acupuncture, and hospital treatment, including nursing, medicines, medical and surgical supplies, crutches, and apparatuses, including orthotic and prosthetic devices and SB 563 (Pan) Page 2 of ? services, that is reasonably required to cure or relieve the injured worker from the effects of his or her injury shall be provided by the employer. (Labor Code §4600) 3) Requires that all employers create a utilization review process, which is a process that prospectively, retrospectively, or concurrently review and approve, modify, delay, or deny, based in whole or in part on medical necessity to cure and relieve, treatment recommendations by physicians, prior to, retrospectively, or concurrent with the provision of medical treatment services. (Labor Code §4610) 4) Requires that each utilization review (UR) process shall be governed by written policies and that these policies and procedures, and a description of the utilization process, must be filed with the administrative director and shall be disclosed by the employer to employees, physicians, and the public upon request. (Labor Code §4610(c)) 5) Provides that, in the event over a dispute over a utilization review decision on or after July 1, 2014, all disputes must be submitted for Independent Medical Review (IMR). The independent reviewer's information must be kept confidential. (Labor Code §§4610.5 and 4610.6) 6) Requires that, in the absence of fraud, error, or illegal conduct, the IMR decision is final and binding. (Labor Code §4610.6) This bill would: 1) Prohibit the employer, or any entity conducting utilization review on behalf of the employer, from offering or providing any financial incentive or consideration to a physician based on the number of UR modifications, delays, or denials made by the physician. 2) Provide the Division of Workers' Compensation (DWC) with the explicit authority to review any compensation agreement, payment schedule, or contract between the employer, or any entity conducting utilization review on behalf of the employer, and the utilization review physician. SB 563 (Pan) Page 3 of ? COMMENTS 1. Staff Comments on the Recent Amendments to SB 563: The Committee last heard SB 563 on April 29, 2015. At that time, SB 563 included language prohibited the use of UR and IMR in certain circumstances and shifted medical dispute resolution from the IMR process to the Workers' Compensation Appeals Board (WCAB). Due to the increase in WCAB workload, the fiscal impact of the language was estimated to be at least $12 million annually, leading to the 2015 version of SB 563 being held by the Senate Appropriations Committee. SB 563 was amended on January 4th of this year to narrow to address fiscal costs. As currently written, SB 563 would clearly and explicitly prohibit the use of financial incentives to UR physicians on the basis of UR decisions. SB 563 would also allow the DWC to request compensation agreements to ensure compliance with the law. This request would almost certainly occur within the confines of Labor Code §129. However, this may need to be made explicit in order to simplify the implementation of this bill. Senator Pan's office has committed to working with stakeholders to develop language to address this concern. 2. What is Utilization Review (UR)? In California's workers' compensation system, an employer or insurer cannot deny treatment. When an employer or insurer receives a request for medical treatment, the employer or insurer can either approve the treatment or, if the employer or insurer believes that a physician's request for treatment is medically unnecessary or harmful, the employer or insurer must send the request to Utilization Review. Utilization Review (UR) is the review process for medical treatment recommendations by physicians to see if the request for medical treatment is medically necessary . The full UR process varies by vendor, but it generally involves initial review by a non-physician, with higher level review(s) being conducted by a physician or physicians. Only a licensed physician who is competent to evaluate the specific clinical issues involved in the medical treatment services may modify, SB 563 (Pan) Page 4 of ? delay, or deny a request for medical treatment. If the UR physician does modify, delay, or deny the medical treatment, then the injured worker can appeal the decision to Independent Medical Review (IMR), but without the UR decision there cannot be an IMR decision. This process is triggered by the physician submitting a Request for Authorization for Medical Treatment (RFA), which is a Division of Workers' Compensation (DWC) form where the physician details his or her diagnosis and treatment, and must include an additional form which provides a narrative and substantiates the need for treatment. As was discussed above, an employer or insurer cannot contest or in any way delay or deny treatment without sending the RFA through UR. (see State Compensation Insurance Fund v. WCAB (Sandhagen), 44 CAL. 4TH 230 (2008)). 3. Recent Research on UR and Treatment Denials: Recently, UR has come under some scrutiny by stakeholders, many of whom argue that it is leading to a significant number of injured workers being denied care. This claim, however, is not currently supported by the data. As was discussed at the Committee's March 25th oversight hearing, a recent study by the California Workers' Compensation Institute (CWCI) found that only approximately 25% of medical treatment requests go through UR , with approximately 75% of the medical treatment requests approved. Once the approvals from UR and Independent Medical Review (IMR) are included, more than 94% of treatment is approved in California's workers' compensation system. 4. Proponent Arguments : The California Medical Association (CMA) argues that SB 563 will increase transparency and accountability within the workers' compensation utilization review process to ensure persons involved in authorizing injured worker medical care on behalf of the employer are not being inappropriately incentivized to modify, delay, or deny requests for medically necessary services. CMA notes that, while there is agreement among most that such an incentive is unacceptable, there currently is no explicit prohibition in statute ensuring it does not occur. By making such a prohibition explicit and SB 563 (Pan) Page 5 of ? giving the Division of Workers' Compensation the explicit authority to ensure inappropriate incentives are not used, CMA argues that SB 563 is a necessary reform to California's workers' compensation system and brings California into line with other states that prohibit inappropriate UR incentives. 5. Prior Legislation : SB 863 (DeLeon), Statutes of 2012, Chapter 363, was a holistic reform of California's workers' compensation system that, among other things, created the Independent Medical Review (IMR) process. SB 228 (Alarcon), Statutes of 2003, Chapter 639, was a part of a larger reform of California's workers' compensation system that, among other things, created the Utilization Review (UR) process. SUPPORT California Medical Association (Sponsor) California Labor Federation, AFL-CIO California Orthopedic Association OPPOSITION None on file. -- END --