BILL ANALYSIS Ó SB 563 Page 1 SENATE THIRD READING SB 563 (Pan) As Amended June 23, 2016 Majority vote SENATE VOTE: 38-0 ------------------------------------------------------------------ |Committee |Votes|Ayes |Noes | | | | | | | | | | | | | | | | |----------------+-----+----------------------+--------------------| |Insurance |13-0 |Daly, Melendez, | | | | |Travis Allen, | | | | |Bigelow, Calderon, | | | | |Chu, Cooley, Cooper, | | | | |Dababneh, Dahle, | | | | |Frazier, Gatto, | | | | |Rodriguez | | | | | | | |----------------+-----+----------------------+--------------------| |Appropriations |20-0 |Gonzalez, Bigelow, | | | | |Bloom, Bonilla, | | | | |Bonta, Calderon, | | | | |Chang, Daly, Eggman, | | | | |Gallagher, Eduardo | | | | |Garcia, Holden, | | | | |Jones, Obernolte, | | | | |Quirk, Santiago, | | SB 563 Page 2 | | |Wagner, Weber, Wood, | | | | |McCarty | | | | | | | | | | | | ------------------------------------------------------------------ SUMMARY: Increases regulation of utilization review organizations. Specifically, this bill: 1)Prohibits an employer, or other entity conducting utilization review on behalf of an employer, to offer or provide financial incentives or other considerations to a reviewing physician based on the number of modifications, delays or denials of care. 2)Empowers the Administrative Director (AD) of the Division of Workers' Compensation (DWC) to review contracts between employers or utilization review organizations and their physician reviewers. 3)Prohibits an insurer or third-party administrator from referring a claim for review to a utilization review organization in which it has a financial interest unless that interest is disclosed to the employer. 4)Provides that any information obtained by the AD relating to these contracts is not subject to disclosure pursuant to the Public Records Act. EXISTING LAW: 1)Establishes a comprehensive system to provide benefits, SB 563 Page 3 including medical treatment, to employees who are injured or suffer conditions that arise out of or in the course of employment. 2)Provides that medical, surgical, chiropractic, acupuncture, and hospital treatment (including nursing, medicines, medical and surgical supplies, crutches) and apparatuses (including orthotic and prosthetic devices and services) that is reasonably required to cure or relieve the injured worker from the effects of his or her injury shall be provided by the employer. 3)Requires that all employers create a utilization review (UR) process, which is a process that prospectively, retrospectively, or concurrently reviews and approves, modifies, delays, or denies treatment recommendations by physicians. 4)Requires that each UR process be governed by written policies and that these policies, and a description of the utilization process, must be filed with the administrative director and must be disclosed by the employer to employees, physicians, and the public upon request. 5)Provides that, in the event of a dispute over a UR decision on or after July 1, 2014, all disputes must be submitted for Independent Medical Review (IMR). FISCAL EFFECT: According to the Appropriations Committee, the DIR indicates that it would incur first-year costs of $600,000 and $575,000 ongoing (special fund) to implement the provisions of the bill, a result of increased auditing and legal workload. SB 563 Page 4 COMMENTS: 1)Purpose. According to the author, physicians have been concerned that the utilization review process might actually incentivize the delay or denial of appropriate treatment for injured workers. This bill increases transparency and accountability within the workers' compensation utilization process to ensure persons involved in authorizing injured worker medical care on behalf of the employer or payor are not being inappropriately incentivized to delay, modify or deny requests for medically necessary services. 2)Background. In California's workers' compensation system, an employer or insurer cannot deny treatment. When an employer or insurer receives a request for medical treatment, it can either approve the treatment or, if it believes that a physician's request for treatment is medically unnecessary or harmful, send the request to UR. UR is the review process for medical treatment recommendations by physicians to see if the request for medical treatment is supported by evidence-based treatment guidelines. The full UR process varies by vendor, but it generally involves initial review by a non-physician (who can approve the request, but not deny or modify it), with higher level review(s) being conducted by a physician or physicians. Only a licensed physician who is competent to evaluate the specific clinical issues involved in the medical treatment services may modify, delay, or deny a request for medical treatment. If the UR physician does modify, delay, or deny the medical treatment, then the injured worker can appeal the decision to IMR, but without the UR decision there cannot be an IMR decision. This process is triggered by the physician submitting a Request for Authorization for Medical Treatment (RFA), which SB 563 Page 5 is a DWC form where the physician details his or her diagnosis and treatment, and must include an additional form which provides a narrative and substantiates the need for treatment. As was discussed above, an employer or insurer cannot contest or in any way delay or deny treatment without sending the RFA through UR. 3)Public Records Act (PRA). The bill authorizes the AD to review and obtain proprietary contractual documents associated with obtaining UR services. As a result, this bill contains a provision that expressly protects this proprietary material from disclosure pursuant to the PRA. This is a relatively common scenario - in order to ensure that a regulator can review sensitive, proprietary documents of a private party, protection against release of that private information is provided. Analysis Prepared by: Mark Rakich / INS. / (916) 319-2086 FN: 0004121