BILL ANALYSIS Ó SB 640 Page 1 Date of Hearing: July 13, 2015 ASSEMBLY COMMITTEE ON REVENUE AND TAXATION Philip Ting, Chair SB 640 (Beall) - As Amended June 2, 2015 Majority vote. Fiscal committee. SENATE VOTE: 40-0 SUBJECT: Sales and use taxes: claim for refund: customer refunds. SUMMARY: Authorizes a person (i.e., retailer) to make an irrevocable election to assign the right to file a claim for refund of excess tax reimbursement in the amount of $1,000 or greater to a single customer so that the Board of Equalization (BOE) may make a direct refund to the customer. Specifically, this bill: SB 640 Page 2 1)Allows a retailer that paid the tax to make an irrevocable election to assign to the customer the right to file a claim for refund and receive the amount refunded if all of the following conditions are met: a) The entire amount represents excess tax reimbursement that is required to be paid by the retailer to a single customer; b) The amount to be refunded is $1,000 or more; c) The irrevocable election to assign to the customer the right to file a claim for refund and receive the amount refunded is evidenced by a statement, signed by the retailer and the customer that authorizes that customer to file a claim for refund, and receive the amount refunded; and, d) The signed statement is submitted to the BOE in conjunction with the claim for refund. 2)Requires the retailer that paid the tax and collected the excess tax reimbursement to make the records available for inspection by the BOE to verify the refund, and no refund shall be payable until the BOE verifies by audit or other means that the amounts are properly due for refund. 3)Provides that the excess amount collected or paid shall be credited on amounts due and payable from the retailer that paid the tax or for amounts for which a notice of determination has been issued to the retailer that paid the tax, and amounts due and payable from the customer from which SB 640 Page 3 the excess tax reimbursement was collected. The balance shall be refunded to the customer that paid the excess tax reimbursement. 4)Requires that the amount subject to refunded that is credited to the retailer that paid the tax and not refunded to the customer that paid the excess tax reimbursement be paid by the retailer directly to the customer. If the retailer does not make that payment, the credit that was on the amount due from the retailer shall be reversed. 5)Defines a "person that paid the tax" as a single "person" as defined under Revenue and Taxation Code (R&TC) Section 6005. 6)Defines a "customer" as a single "person" as defined by R&TC Section 6005. EXISTING LAW: 1)Imposes a sales tax on retailers for the privilege of selling tangible personal property (TPP), absent a specific exemption. The tax is based upon the retailer's gross receipts from TPP sales in California. 2)Imposes a complementary use tax on the storage, use, or other consumption in this state of TPP purchased from any retailer. The use tax is imposed on the purchaser, and unless the purchaser pays the use tax to a retailer registered to collect the California use tax, the purchaser remains liable for the tax, unless the use is exempted. The use tax is set at the same rate as the state's sales tax and must generally be remitted to the BOE. SB 640 Page 4 3)Provides that any amount collected or paid in excess of what is due under the Sales and Use Tax (SUT) Law must be credited by the BOE against any other amounts due from the person from whom the excess amount was collected or by whom it was paid, and the balance refunded, as specified. 4)Provides that, when an amount represented to a customer as SUT reimbursement is computed upon an amount that is not taxable or is in excess of the taxable amount and is actually paid by the customer, the amount paid must be returned to the customer upon notification by the BOE or by the customer that this excess has been ascertained. 5)Provides that if the BOE determines that the retailer has paid any amount of sales tax more than once or has erroneously or illegally collected or computed the sales tax, the BOE must note the amount in its records, credit the amount to the retailer's other BOE liabilities, and refund the balance to the retailer, or to the retailer's successor, administrator, or executor. To obtain a sales tax refund, the retailer must submit a claim for refund to the BOE. The BOE is required to refund any overpayment of use tax directly to the purchaser, even though the retailer collected and remitted the tax. In sum, while the statute allows the BOE to refund excess use tax directly to the purchaser, the BOE may issue a refund for excess sales tax reimbursement only to the retailer. 6)Provides that the BOE may refund to the retailer excess sales tax reimbursement upon submission of sufficient evidence that the excess tax reimbursement has been or will be returned to the customer. If a retailer has not refunded excess tax reimbursement to the customer, but would rather do so than incur an obligation to the state, the retailer must: (a) inform the customer in writing that excess tax reimbursement was collected and that the excess amount will be refunded or SB 640 Page 5 credited to the customer; and (b) obtain and retain for verification by the BOE an acknowledgement from the customer that the customer has received notice of the amount of indebtedness of the retailer to the customer FISCAL EFFECT: According to the BOE, "[a]ctual revenue impact is indeterminable. However, to the extent that additional claims involving excess sales tax reimbursement would be filed, this could result in a significant state and local revenue loss." COMMENTS: 1)Author's Statement : The author has provided the following statement: SB 640 would streamline the process by which a customer files for and receives a refund of excess sales tax from the [BOE]. Currently, the [R&TC] requires the BOE to refund any overpayment of use tax directly to the purchaser, even though the retailer collected and remitted the tax. This process is different for excess sales tax reimbursement. Current statute requires the BOE to refund excess sales tax only to the retailer that collected and reported the tax. This creates a situation where the retailer serves as the middleman between customers and the BOE. Unfortunately, customers who are rightfully owed a sales tax refund are not able to access it if the retailer is not willing or able to file a claim for the refund on their behalf. Additionally, there have been instances where customers were not given the refunds once the retailer received them from the BOE. SB 640 would allow, under limited circumstances, a retailer to assign to a customer the right to access their sales tax refund directly from the BOE. This would shorten the refund process by approximately two to three months and eliminate SB 640 Page 6 processing by the retailer as the middleman. This bill will enable customers to receive refunds in a more expeditious fashion and ease the workload of certain retailers who will no longer be required to issue refund checks themselves, nor file a claim for refund on the customer's behalf. SB 640 is a common sense measure that increases government efficiency and gets California business the money they are owed in a timely manner 2)Arguments in Support : According to the California Taxpayer's Association, "[u]nder existing law, the [BOE] may only issue refunds to the retailer, and the retailer is then required to return the excess tax reimbursement to the customer separately. Allowing a direct refund to the customer would reduce the time period for processing and refunding payment by two to three months because the retailer would not have to do additional processing of the refund claims." Additionally, the California Taxpayer's Association states that "[b]ecause retailers will not have to issue refund checks, answer customer calls and e-mails, or maintain as many records of their transactions, they will be able to spend more time focusing on more important aspects of running their business efficiently and effectively." 3)Third Time a Charm : a) AB 1412 (Assembly Committee on Revenue and Taxation), Chapter 546, Statutes of 2013, authorizes a retailer to make an irrevocable election to assign the right to receive a refund payment of excess tax reimbursement in the amount of $50,000 or more to a single customer. AB 1412 was amended to prohibit contingency fees that are charged or paid in connection with the election, assignment, or claim for refund relating to an irrevocable election to assign the right to receive a specified refund. SB 640 Page 7 b) AB 43 (Bocanegra), of the 2013-14 Legislative Session, which was almost identical to AB 1412, permitted a retailer to assign the right to file a claim for excess tax reimbursement in the amount of $50,000 or more to the customer, and not simply the right to receive refund payment. These amendments increased BOE's administrative costs considerably and AB 43 was held in the Senate Appropriations Committee. 4)Purpose of the Bill : According to the author, "[v]endor assignment would shorten the refund process by approximately two to three months and eliminate processing by the retailer as the middleman. This bill will enable customers to receive refunds in a more expeditious fashion and ease the workload of certain retailers who will no longer be required to issue refund checks themselves, nor file a claim for refund on the customer's behalf." Additionally, allowing retailers to assign the right to file a claim for refund to the customer addresses instances where a customer was not given a refund from the retailer even after the retailer received the refund from the BOE. 5)Who are We Helping ? The author's office has provided a total of one example where the provisions of this bill would aid a customer in obtaining a refund. In their example, The Gap, Inc., a clothing store, was seeking a refund of taxes paid from a photographer. The photographer filed a claim for refund from the BOE but instead of forwarding the refund to the Gap, the photographer kept the amount, which was more than $700,000. Although it is unclear as to why the photographer failed to refund the sales tax to the Gap, fraud or a dispute between the two parties is believed to have played a role. Unfortunately, this bill would have done little to aid the Gap in retrieving its refund because the right to file a claim must first be given by the photographer. Assuming fraud or a dispute existed between the existed between the two parties, SB 640 Page 8 it is unlikely that such an assignment would have occurred. 6)Retailer Participation : The author states that the bill would expedite the refund process by eliminating the middleman (i.e., retailer). It appears, however, that access to the retailer's records is required to verify payment. According to the BOE's analysis of this bill, before providing a refund, the BOE would have to first request documents from the customer to determine that the sales tax reimbursement was paid and then verify that the tax was paid to the BOE. In order to satisfy the second requirement, BOE staff would still need to contact the retailer to obtain the necessary documentation, and would need to review of the retailers records to ensure that the credit for the excess tax reimbursement was not provided by the retailer to the customer on a subsequent transaction. In some cases, this could involve setting up appointments to visit the retailer's place of business. 7)Expedited Process : In addition to removing the retailer from the refund process, the author's office states that this bill would shorten the time of the refund by two to three months. Again, the BOE's analysis presents a number of issues that may substantially lengthen the time needed to issue a refund. As explained above, BOE staff is still required to obtain records from the retailer, which may include large volumes of records. The examination of large volumes of records would likely have to take place at the retailer's place of business, which could further delay the refund process. Additionally, not all customers hold a permit with the BOE and, thus, may not have the required documentation to verify a refund. Finally, under existing law, a retailer may claim a refund for excess taxes that relate to multiple customers. In these situations, BOE staff conducts a single audit of the retailer's records and refunds a single amount for refunds claims relating to every customer. This bill may result in BOE staff conducting separate examinations of the retailer's records for each SB 640 Page 9 individual customer, barring the BOE from addressing several issues at one time. 8)Taxability of Coffee : In a 4-3 decision, the California Supreme Court held that the reach of state consumer protection laws does not extend to sales tax disputes. Specifically, the Court found that customers have no recourse to challenge a retailer's sales tax determination because only the retailer, who is the taxpayer, can seek an official determination of whether sales tax is actually owed. In Loeffler v. Target, Target had charged its customers sales tax reimbursement on all sales of coffee even though, arguably, not all sales were subject to tax. (58 Cal. 4th 1081 (2014).) Specifically, Target did not seek a determination from the BOE on whether "to go" coffee was subject to sales tax. Instead, Target paid the BOE the sales tax on all hot coffee sold in its stores, and then charged all of its customers a sales tax reimbursement. The Court stated that California's tax laws provide for exclusive remedy to address tax disputes. Specifically, once a retailer, who is considered the taxpayer because the sales tax is imposed on the retailer and not the purchaser, has remitted a customer's sales tax reimbursement to the BOE, the retailer is the only individual that can claim a refund. Existing law does not allow a customer the right to dispute the application of sales tax. At first glance, it appears that this bill might provide some recourse to customers who have unknowingly been charged excess sales tax reimbursement. However, two things specifically bar most customers, and those in the Target case, from seeking relief: a) excess sales tax must exceed $1,000, and b) the entire claim amount must represent excess sales tax reimbursement that must be paid by the retailer to a single customer. These limitations appear to specifically exclude everyday customers. SB 640 Page 10 The author's office states that the limitations are set in place to reduce administrative costs. Unfortunately, the requirement that the excess tax reimbursement be paid by the retailer to a single customer may have the opposite effect. Existing law allows a retailer to claim a refund for excess taxes that relate to multiple customers, which allows BOE staff to conduct a single examination of records instead of conducting separate examinations for each individual claim. This specifically prevents the BOE from resolving issues like those found in Loeffler v. Target where the same legal issues applied to thousands of customers. 9)Vendor Assignment : The stated benefits of this bill hinge on a retailer's willingness to assign the right to a refund to a customer. However, a retailer may refuse to assign the right to a customer for a number of reasons. The retailer may be in contractual disputes with the customer, the retailer may be worried that an examination may interrupt business operations, and the retailer may not want to be found liable for inadvertently miscalculating a sales tax. Additionally, this bill provides no remedy to a customer that is unable obtain an assignment other that what existing law already provides. As such, the Committee may wish to allow a customer to move forward with the claim for refund if the retailer has refused to assign the right to the customer. 10)The BOE has outlined the following issues in their analysis: a) Statute of Limitations : First, the customer may not realize that a purchase transaction is outside the statute of limitations for issuing a refund (generally three years from the due date of the return for which the overpayment was made). In the case where a customer has been assigned the right to claim a refund of $1,000 or more from more than one vendor, the auditor would issue a separate audit report or field investigation report for each retailer. SB 640 Page 11 Separate reporting is necessary because BOE must amend each retailer's return or returns. b) Appeals Rights : When a retailer assigns its right to file a claim for refund to its customer, the customer will have appeal rights. The customer must file a separate appeal for each vendor/retailer from which it receives an assignment. Under current law, if the BOE denies a retailer's claim for refund (which can include multiple customers), the retailer files one appeal encompassing the multiple transactions. c) Timeliness : BOE audit staff anticipates issues related to the calculation of the $1,000 threshold. For example, if a large farmer makes five purchases of farm equipment paying $200 in tax on each purchase over a two-year period, and one purchase is outside the statute of limitations, then the farmer will not meet the $1,000 threshold. d) Record Keeping and Access : Some customers may not hold a permit with the BOE. If the customer does not have the documentation for BOE to validate and approve a refund, the BOE must inspect the retailer's records. Thus, the retailer still must make all the necessary records available for audit as needed, as these records will not be in the customer's possession. This could result in significant delays to schedule the audit or investigation. (National retailers often are audited by many different states. Scheduling audit appointments may take months to coordinate with other audit requests of that retailer.) e) Workload Increase . If a customer receives an assignment from multiple vendors and makes refund claims for each, further complications may occur. The process could dramatically increase BOE audit staff workload. Under SB 640 Page 12 current law, if a single retailer is entitled to a refund relating to multiple customers who paid $1,000 or more in tax reimbursement, an auditor conducts a single examination of the retailer's records, and then makes one payment to the retailer. Under this bill, staff would conduct a separate examination of each customer, as well as an examination of the single retailer's records. f) Duplication . A retailer assigning its right to file a claim for refund to the customer creates the possibility of duplicate tax refunds. A database to track refunds would be required. REGISTERED SUPPORT / OPPOSITION: Support Ryan (Sponsor) California Chamber of Commerce California Manufacturers & Technology Association California Retailers Association California Taxpayers Association TechAmerica SB 640 Page 13 Opposition None on File Analysis Prepared by:Carlos Anguiano / REV. & TAX. / (916) 319-2098