BILL ANALYSIS Ó SENATE JUDICIARY COMMITTEE Senator Hannah-Beth Jackson, Chair 2015-2016 Regular Session SB 950 (Nielsen) Version: March 31, 2016 Hearing Date: April 19, 2016 Fiscal: Yes Urgency: No TMW SUBJECT Excluded employees: arbitration DESCRIPTION This bill would enact the Excluded Employee Arbitration Act to permit an employee organization that represents an excluded employee who has filed a grievance with the Department of Human Resources to request arbitration of the grievance. This bill would require the designation of at least 20 arbitrators to a standing panel, as specified. This bill would require the arbitrator to issue a decision for each grievance hearing during the arbitration and require that decision to be based solely on the written record in the grievance, the grievance response, and the oral presentations made at the arbitration. This bill would make the arbitrator's decision legally binding and require the losing party to bear the costs of arbitration. BACKGROUND SB 511 (Ayala, Chapter 1522, Statutes of 1990) enacted the Excluded Employees Bill of Rights (EEBR), which permits, among other things, excluded employee organizations to represent their excluded members in employment relations, including grievances, with the State. The EEBR defines excluded employees as all managerial employees, confidential employees, supervisory employees, and specified employees of the Department of Personnel Administration, the Department of Finance, the Controller's office, the Legislative Counsel Bureau, the Bureau of State Audits, the Public Employment Relations Board, the Department of Industrial Relations, and the State Athletic Commission. If an excluded employee has a grievance against his or her employer, the California Codes of Regulation establish levels of SB 950 (Nielsen) Page 2 of ? administrative review of the grievance before the excluded employee would file a civil action to litigate the matter. Several pieces of legislation have attempted to provide mediation or arbitration of the grievance prior to the filing of a civil action. First, AB 2802 (Strom-Martin, 2002) would have established arbitration procedures for supervisory employees of the Department of Corrections and the Department of the Youth Authority; that bill was held under submission in the Assembly Appropriations Committee. An identical bill, AB 1258 (Matthews, 2003), died at the Assembly Desk without committee referral. AB 1584 (Evans, 2006) and AB 526 (Evans, 2007) would have established the Excluded Employees Mediation Act with procedures similar to those in this bill. Both of those bills were held on suspense in the Senate Appropriations Committee. This bill would enact the Excluded Employee Arbitration Act and establish procedures for the selection of an arbitrator in grievance actions of excluded employees represented by an excluded employee organization. This bill would make the arbitrator's decision legally binding and require the losing party to bear the costs of the arbitration. This bill was heard by the Senate Public Employment and Retirement Committee on April 11, and passed out on a vote of 5-0. CHANGES TO EXISTING LAW Existing law establishes the Bill of Rights for State Excluded Employees, which generally provides rights for excluded employees in grievances against state employers. (Gov. Code Sec. 3525.) Existing law provides the following definitions: "employee" means a civil service employee of the State of California, which includes those state agencies, boards, and commissions as may be designated by law that employ civil service employees, except the University of California, Hastings College of the Law, and the California State University; "excluded employee" means all managerial employees, as SB 950 (Nielsen) Page 3 of ? defined, all confidential employees, as defined, and all supervisory employees, as defined, and all civil service employees of the Department of Human Resources, professional employees of the Department of Finance engaged in technical or analytical state budget preparation other than the auditing staff, professional employees in the Personnel/Payroll Services Division of the Controller's office engaged in technical or analytical duties in support of the state's personnel and payroll systems other than the training staff, employees of the Legislative Counsel Bureau, employees of the Bureau of State Audits, employees of the Public Employment Relations Board, conciliators employed by the California State Mediation and Conciliation Service, employees of the office of the State Chief Information Officer, except as provided, and intermittent athletic inspectors who are employees of the State Athletic Commission; "supervisory employee organization" means an organization that represents members who are supervisory employees, as defined; "excluded employee organization" means an organization that includes excluded employees of the state, as defined, and that has as one of its primary purposes representing its members in employer-employee relations; and "state employer" or "employer," for purposes of meeting and conferring on matters relating to supervisory employer-employee relations, means the Governor or his or her designated representatives. (Gov. Code Sec. 3527.) Existing law provides excluded employee organizations the right to represent their excluded members in their employment relations, including grievances, with the State of California. (Gov. Code Sec. 3530.) Existing law provides that the scope of representation for supervisory employees includes all matters relating to employment conditions and supervisory employer-employee relations including wages, hours, and other terms and conditions of employment. (Gov. Code Sec. 3532.) This bill would enact the Excluded Employee Arbitration Act and authorize an employee organization representing an employee who has filed a grievance with the Department of Human Resources (department) to request arbitration of the grievance if all of the following conditions are met: the grievance alleges a violation of Title 2 of the California SB 950 (Nielsen) Page 4 of ? Code of Regulations; the grievance has not been resolved to the employee organization's satisfaction after either of the following, as applicable, pursuant to regulations of the department governing grievances for excluded employees: (1) the fourth level of review; or (2) in cases where there is no fourth level of review, the third level of review; and the employee organization requests arbitration in writing, submitted to the department, within 21 days of a decision rendered in either of the following, as applicable: (1) the fourth level of review; or (2) in cases where there is no fourth level of review, the third level of review. This bill would provide the following definitions: "excluded employee" means an excluded employee of the state, as defined; "employee organization" means any organization that represents excluded employees of the State of California; "employer" means the State of California; and "arbitration" means the binding ruling that resolves an excluded employee grievance at the fifth level of the excluded employee grievance process. This bill would require, after a request for arbitration is made, the department and the employee organization to designate a standing panel of at least 20 arbitrators to be available for arbitration. This bill would provide that if there are fewer than three arbitrators available, then the employee organization or the employer may obtain the names of an additional five arbitrators from the California State Mediation and Conciliation Service within the Department of Industrial Relations. This bill would authorize the employee organization and the employer to consecutively strike any arbitrator from the standing panel until the name of one arbitrator is agreed upon, or, if no agreement is made, the last remaining person on the panel shall be designated the arbitrator. This bill would require the name of the chosen or the sole remaining arbitrator to be submitted in writing to the department. SB 950 (Nielsen) Page 5 of ? This bill would provide that if the employee organization does not submit its choice of an arbitrator within 45 days after requesting arbitration, the request for arbitration would be considered withdrawn. This bill would require the arbitrator to issue a decision for each grievance heard during the arbitration and require the decision to be based solely on the written record in the grievance, the grievance response, and the oral presentations made at the arbitration. This bill would make the arbitrator's decision legally binding. This bill would require the arbitrator to issue a written decision within 45 days of the conclusion of the hearing. This bill would require the arbitrator to order the nonprevailing party to pay the cost of the arbitration. This bill would codify the intent of the Legislature that: (1) state excluded employees shall have the right to arbitration as a fifth step to the excluded employee grievance procedure; (2) the present grievance procedure leaves too many grievances unresolved; and (3) this lack of resolution has caused more cases to be filed in California's courts, which should have been resolved at a lower level. COMMENT 1. Stated need for the bill The author writes: In the early [1990s], when the Excluded Employee Bill of Rights was adopted in California government codes, there was a section outlining arbitration rights. This section was taken out because it was worded in such a way that it appeared that there was an unreasonable cost factor. Currently, the excluded employee grievance system has proved to be less than effective to the excluded employees and is functioning at an unenforceable level. Of all the grievances filed, 99 [percent] are denied. Consequently, the excluded employee organizations have been SB 950 (Nielsen) Page 6 of ? going to Superior Court or the State Personnel Board. This is very costly for both the state and the employee organizations and takes years to resolve. This means that a simple low-cost or no-cost grievance can and has cost the state thousands. 2. Arbitration of excluded employee grievances Existing law authorizes excluded employee organizations to represent excluded employees in employment relations, including grievances, with the State. (Gov. Code Sec. 3530.) This bill would authorize an excluded employee organization to request arbitration of an excluded employee's grievance. The California Code of Regulations, Title 2, Section 599.859(d) provides a standard grievance procedure which requires each party involved to attempt to resolve the grievance promptly and within the time limits contained in the grievance procedure, unless the parties mutually consent to extend a time limit. The grievance procedure is required to be completed in as few levels of review as possible but no more than four levels, as follows: Informal Discussion. The excluded employee or the excluded employee's representative shall discuss the grievance with the excluded employee's immediate supervisor. If the grievance is not settled within five work days, a written grievance may be filed. Formal Grievance - Level 1. A formal grievance may be filed no later than 10 work days after the event or circumstances occasioning the grievance. The first level of review shall respond to the grievance in writing within 10 work days after the receipt of the formal grievance. Formal Grievance - Level 2. The grievant may appeal the decision of the first level within 10 work days after receipt of the response. Within 15 work days after receipt of the appealed grievance, the person designated by the appointing power as the second level of review shall respond in writing to the grievance. Formal Grievance - Level 3. The grievant may appeal SB 950 (Nielsen) Page 7 of ? the decision of the second level within 10 work days after receipt of the response to the appointing power or his/her designee. Within 15 work days after receipt of the appeal, the appointing power or his/her designee shall respond in writing to the grievance. Formal Grievance - Level 4. The grievant may appeal the decision of the third level within 10 work days after receipt of the response to the Director, Department of Personnel Administration or his/her designee. Within 20 work days the Director, or his/her designee shall respond in writing to the grievance. (Cal. Code Regs., tit. 2, Sec. 599.859(d)(2)-(6).) The author states that since 1992, the California Correctional Supervisors Organization (CCSO), sponsor, has yet to see a granted grievance from the California Department of Human Resources (CalHR), which reviews grievances alleging state employer violations of the law. The author states that CalHR has no oversite requiring state employers to respond favorably to an excluded employee grievance, even when a clear California Code of Regulations or California Government Code violation occurs. The author notes that CCSO has a joint legal case pending against CalHR for "Walk Time," which has been active for six years and is pending in the Court of Appeal. According to the author, the rank and file state employees were granted "walk time" pay and received a salary increase to compensate the rank and file time spent walking to and from their area of work. However, supervisors, who are also required to walk the same distance, were not granted "walk time" pay. The author argues that had excluded employees been able to take this matter to arbitration, this matter would have saved hundreds of thousands of taxpayer dollars. Proponents argue that this bill "will assure that there is a viable system for resolving grievances for excluded employees by providing for binding arbitration of those grievances. Currently, the excluded employee grievance system is virtually illusory, with the overwhelming majority being automatically denied. Those denials have proven to be a false economy, however, since excluded employee organizations have been going to Superior Court or the State Personnel Board. This is very SB 950 (Nielsen) Page 8 of ? costly for the state and the employee organizations and takes years to resolve. . . . This [bill] will assure that grievances are resolved in a timely and cost-effective fashion." This bill would provide a fifth step, arbitration, to the excluded employee grievance procedure and permit an excluded employee organization to request arbitration on behalf of an excluded employee who has filed a grievance with CalHR. The bill requires a designated standing panel of 20 arbitrators to be designated by the CalHR and the employee organization. The bill also provides that if there are fewer than three arbitrators available, then the employee organization or the employer may obtain the names of an additional five arbitrators from the State Mediation and Conciliation Service in the Department of Industrial Relations. The arbitrator's selection, duties, and responsibilities are also prescribed in the bill. 3. Arbitrator's binding decision As noted in the Background, this bill is similar to AB 1584 and AB 526, which provided procedures for mediation of an excluded employee's grievances. Those bills would have made the mediator's decision a legal opinion with no precedential value. This bill, on the other hand, would make the arbitrator's decision legally binding. Notably, if the arbitration process described in the bill is truly voluntary, then the excluded employee organization and the employer could decide prior to the arbitration whether or not the arbitrator's decision would be binding. On the other hand, prescribing the legal authority of the arbitrator's decisions potentially makes the arbitration procedure less attractive to the excluded employee, who may instead believe that filing a civil action is the only way to receive a fair and impartial review of the grievances. The Committee may wish to consider amending the bill to allow the employee organization and employer to mutually agree on whether the arbitrator's decision will be binding, rather than statutorily requiring the decision to be binding. 4. Costs of arbitration This bill would require the arbitrator to order the nonprevailing party to pay the cost of the arbitration. All of SB 950 (Nielsen) Page 9 of ? the prior bills that would have established either mediation or arbitration procedures for excluded employee grievances also provided for costs of mediation; however, all of those bills would have required both the employer and the employee organization to have equally shared the costs of the mediator or arbitrator. The author argues that arbitration is more cost-effective than going to trial. Furthermore, the author argues that "utilizing the model in which the non-prevailing party is responsible for the cost of the arbitration differentiates this bill from the Evans bill [, AB 1584,] and greatly reduces the cost to the state." Fee-shifting statutes are enacted when society considers a statutory or constitutional right important enough to justify fee shifting. The general rule governing dispute resolution costs in the United States is that each party must bear the cost of his or her own costs, regardless of who prevails in litigation. By prescribing that the losing party in the arbitration would be responsible for the costs of arbitration, the bill potentially dissuades excluded employees and their representing organizations from opting to arbitrate the grievance before considering whether to litigate the matter in civil court. As for the benefit to the State, the cost savings to the State arguably would come in the form of resolution of the grievance at the fifth level created by the bill rather than costs spent defending against the grievance in civil court. Notably, many collective bargaining agreements between state employers and civil service unions provide that the cost of arbitration shall be shared equally between the parties. Further, those agreements may contain a provision authorizing the union to charge the employee for reasonable costs of union representation in grievance, arbitration, or administrative hearings. Similarly, excluded employee organizations may require, as part of membership in the organization, the excluded employee to pay the costs of representation by the organization. Although this bill provides for arbitration between the excluded employee organization and the employer, the employee may be individually liable for the costs of the entire arbitration should the organization's representation prove unsuccessful. For this reason, the Committee may wish to consider amending the bill to make the costs of arbitration SB 950 (Nielsen) Page 10 of ? borne in equal shares by the employer and the employer organization, which would still allow the employer organization to pass the costs on to the employee, but in a much smaller amount than would be required under the current language. Alternatively, the bill could be amended to prohibit the excluded employee organization from passing the costs of the arbitration on to the excluded employee. Support : Association for Los Angeles Deputy Sheriffs; California Association of Code Enforcement Officers; California College and University Police Chiefs Association; California Narcotic Officers Association; Civil Justice Association of California; Los Angeles County Professional Peace Officers Association; Los Angeles Police Protective League; Riverside Sheriffs Association Opposition : None Known HISTORY Source : California Correctional Supervisors Organization Related Pending Legislation : AB 1983 (Lackey, 2016) would require, by January 1, 2018, each state entity that employs excluded supervisory employees, other than peace officers, as specified, who are required to work shifts at a workplace that operates with two or more shifts per day to develop policies that provide preference for supervisors based upon classification seniority as it pertains to shift assignments, vacations, and overtime. AB 1983 would also require management of the state entity to develop and maintain these policies by meeting with supervisory employee organizations. AB 1983 is currently in the Assembly Appropriations Committee. Prior Legislation : AB 526 (Evans, 2007) See Background; Comments 3, 4. AB 1584 (Evans, 2006) See Background; Comments 3, 4. AB 1258 (Matthews, 2003) See Background; Comment 4. AB 2802 (Strom-Martin, 2002) See Background; Comment 4. SB 950 (Nielsen) Page 11 of ? SB 511 (Ayala, Chapter 1522, Statutes of 1990) See Background. Prior Vote : Senate Committee on Public Employment and Retirement (Ayes 5, Noes 0) **************