BILL ANALYSIS Ó SENATE COMMITTEE ON BANKING AND FINANCIAL INSTITUTIONS Senator Steven Glazer, Chair 2015 - 2016 Regular Bill No: SB 984 Hearing Date: April 6, 2016 ----------------------------------------------------------------- |Author: |Hueso | |-----------+-----------------------------------------------------| |Version: |February 10, 2016 | ----------------------------------------------------------------- ----------------------------------------------------------------- |Urgency: |No |Fiscal: |Yes | ----------------------------------------------------------------- ----------------------------------------------------------------- |Consultant:|Eileen Newhall | | | | ----------------------------------------------------------------- Subject: Pilot Program for Increased Access to Responsible Small Dollar Loans: extension SUMMARY Deletes the January 1, 2018 sunset date on the Pilot Program for Increased Access to Responsible Small Dollar Loans (Program), strikes the word "pilot" from the Program's name, and deletes the requirement that the Commissioner of Business Oversight (commissioner) weigh in on whether the Program should be continued after January 1, 2018 in her January 1, 2017 report on Program utilization. DESCRIPTION 1. Deletes the Program's January 1, 2018 sunset date. 2. Strikes the word "pilot" from the Program's name. 3. Deletes the requirement that the commissioner include recommendations regarding whether the Program should be continued after January 1, 2018 in the report on Program utilization she is required to submit to the Legislature by January 1, 2017. EXISTING LAW 4. Until January 1, 2018, authorizes the Program within the California Finance Lenders Law (CFLL), administered by the Department of Business Oversight (DBO; Financial Code SB 984 (Hueso) Page 2 of ? Sections 22365 et seq.). Generally speaking, the Program authorizes lenders who have been vetted by DBO to charge somewhat higher interest rates and fees on loans of principal amounts up to $2,500 than are allowed under the CFLL. The Program also authorizes Program lenders to use finders, as specified. Program lenders must perform rigorous underwriting, provide extensive borrower disclosures, offer borrowers credit education prior to the disbursement of loan funds, and report borrower payment history to at least one major credit bureau - requirements that do not apply to CFLL licensees which are not Program lenders. COMMENTS 1. Purpose: This bill is sponsored by Oportun, Inc. (formerly Progreso Financiero) to provide Program participants and prospective Program participants with more regulatory certainty. This bill's author states, "The Pilot has proven itself. It is time to remove the temporary status of the Pilot and make it a permanent option for Californians that need this particular loan. California should send an immediate, clear signal that it wants Pilot lending to continue and remove the sunset." 2. Background: Relatively few installment loans are made in California with principal amounts under $2,500. This represents a challenge to the significant population of people in California who are unable to access affordable credit through banks and credit unions. Californians who lack credit scores, or have very thin credit files or damaged credit, currently have very few affordable options when they need to borrow money. Credit cards are often unavailable to this population, or, if available, bear very high interest rates and fees. When their spending needs outpace their incomes, these Californians commonly turn to payday loans, auto title loans, or high-interest rate, unsecured installment loans. All three of these options come with high costs, and none rewards timely loan repayment with a credit score increase. In an attempt to increase the availability of affordable, credit-building installment loans made in California in amounts below $2,500, the California Legislature authorized SB 984 (Hueso) Page 3 of ? a small-dollar loan pilot program in 2010 (Program; SB 1146, Florez, Chapter 640, Statutes of 2010). The Legislature modified the Program in 2013 and again in 2015, with the aim of attracting more lenders to join the Program and increasing the availability of Program loans across the state (SB 318, Hill, Chapter 467, Statutes of 2013 and SB 235, Block, Chapter 505, Statutes of 2015). Existing law requires the commissioner to issue periodic reports regarding the Program, to give the Legislature and interested parties information regarding Program usage and informing efforts to improve the Program's effectiveness. The first such report was issued in June 2015, and covered the period January 1, 2011 through December 31, 2014. The second such report is due by January 1, 2017. As summarized below, the first report contains information that can be used to study the impact of SB 1146 and SB 318 on utilization of the Program. The second report, due by January 1, 2017, is expected to include information regarding the impact of SB 235 on the Program. 3. Highlights of DBO's First Report on the Program: Full text of DBO's first "Report of Activity Under Small Dollar Loan Pilot Programs," dated June 2015, is available at http://www.dbo.ca.gov/Licensees/Finance_Lenders/pdf/Pilot%20P rogram%20Report%202015%20Final.pdf . To date (see table immediately below), nine lenders have been approved to participate in the Program, relative to a CFLL licensee population of just over 5,000. -------------------------------------------------------------------------------------------------------- | |2011 |2012 |2013 |2014 |2015 |Total | |--------------+--------------+--------------+--------------+--------------+--------------+--------------| |Beginning |0 |0 |0 |1 |5 | | |number of | | | | | | | |applications | | | | | | | |--------------+--------------+--------------+--------------+--------------+--------------+--------------| |Applications |3 |2 |1 |7 |1 |14 | |received | | | | | | | |--------------+--------------+--------------+--------------+--------------+--------------+--------------| |Applications |1 |2 |0 |3 |3 |9 | |approved | | | | | | | SB 984 (Hueso) Page 4 of ? |--------------+--------------+--------------+--------------+--------------+--------------+--------------| |Applications |0 |0 |0 |0 |0 |0 | |rejected | | | | | | | |--------------+--------------+--------------+--------------+--------------+--------------+--------------| |Applications |2 |0 |0 |0 |0 |2 | |voluntarily | | | | | | | |withdrawn | | | | | | | |--------------+--------------+--------------+--------------+--------------+--------------+--------------| |Year-end |0 |0 |1 |5 |3 | | |applications | | | | | | | |pending | | | | | | | |--------------+--------------+--------------+--------------+--------------+--------------+--------------| |CFL license |0 |0 |0 |0 |1 |1 | |surrendered | | | | | | | |--------------+--------------+--------------+--------------+--------------+--------------+--------------| |Total |1 |3 |3 |6 |8 | | |participants | | | | | | | |at year-end | | | | | | | -------------------------------------------------------------------------------------------------------- Through 2014, only one lender (Oportun) made the vast majority of Program loans. For example, Oportun made 164,300 Program loans during 2014, while all of the other Program lenders combined made 44 Program loans. Thus, the findings summarized below, although they refer to the Program, should be understood as reflecting the performance of Oportun's loans. The report due by January 1, 2017, which is expected to include data for 2015 and a portion of 2016, should reflect greater lending activity by other Program participants and should, therefore, provide a more comprehensive window into the performance of the Program and the need, if any, for changes to it. According to DBO's June 2015 report, the dollar volume of loans made under the Program has risen each year of the Program's existence, from $98 million in 2011 (82,000 loans) to $180 million in 2014 (164,000 loans). Approximately half of all applicants for Program loans are approved, a rate that has remained fairly constant during the past two years. Over 60% of Program loans are made to persons who live in low- and moderate-income census tracts. The vast majority of Program loans are negotiated in Spanish. SB 984 (Hueso) Page 5 of ? Nearly half of all borrowers who obtain Program loans do so to build or repair their credit, and available evidence suggests that they are successful in this regard. Although DBO's report only tracks credit score changes among borrowers who obtain more than one Program loan (and is thus a small subset of all borrowers), approximately 60% of the borrowers studied saw their credit scores increase significantly (by between 320 and 380 points, depending on the year). Even when borrowers whose scores did not increase between loans are factored in, the results are striking; borrowers' credit scores increased on average between 185 and 235 points after obtaining a Program loan. The second and third most popular reasons borrowers obtained Program loans were to pay for emergencies and to pay bills. Over 70% of Program loans are for amounts between $500 and $1,500. Only 1% are for amounts below $500. Virtually all loans are at least six months in length; about half are for loan terms of over one year. Short-term delinquencies among Program borrowers are relatively common, but long-term delinquencies are relatively rare. In 2014, 22% of all program loans were delinquent for between one week and one month, but only 4% were delinquent for 60 days or more. The number of complaints about Program lenders is quite low. Over the four years covered by DBO's report, reflecting over 485,000 loans, DBO received only eight complaints. 4. Program Loans Comprise Forty-Eight Percent Of All Unsecured CFLL Consumer Loans Under $2500: Although the number of Program loans has increased each year the Program has been in existence (from 82,000 loans in 2011 to 164,000 in 2014), the Program still represents less than half of all unsecured consumer loans made under the CFLL in amounts under $2,500. --------------------------------------------------------------- | | 2011 | 2012 | 2013 | 2014 | |--------------------------------+------+-------+-------+-------| |Number of Program loans |81,781|115,387|124,819|164,300| | | | | | | SB 984 (Hueso) Page 6 of ? |--------------------------------+------+-------+-------+-------| |Program loans as a percentage | | | | | |of all unsecured consumer loans | 32% | 44% | 44% | 48% | |made under the CFLL in amounts | | | | | |<$2,500 | | | | | |--------------------------------+------+-------+-------+-------| |Program loans as a percentage | 13% | 15% | 14% |15% | |of all consumer loans made | | | | | |under the CFLL | | | | | --------------------------------------------------------------- At the present time, it appears too early to tell whether the Program will grow in size relative to the CFLL without further changes, either to the Program or the CFLL. 5. Summary of Arguments in Support: a. Oportun is sponsoring this bill for three primary reasons. First, "the [Program] is doing good work and helping people. If the [Program] is allowed to sunset, much of the lending currently done under the Program goes away or evolves into something that is much less beneficial to the hundreds of thousands of borrowers who have benefitted from the Program and the even greater number that could benefit in the future...With a total of over three quarters of a billion dollars loaned since the Program's existence, it provides a very attractive alternative in the market that should be celebrated and encouraged." Second, the sunset date discourages new entrants to the Program. "Businesses, particularly those that are contemplating substantial investment like what is required to successfully make [Program] loans in any meaningful volume need certainty and reassurance that the program will continue. At this point with the sunset, the Program doesn't have or provide certainty. Few businesses are willing to gather the capital necessary, hire employees, obtain locations and incur the many additional business expenses for the chance to perhaps lend for a period of slightly over a year or even two years." Third, the sunset date discourages current Program SB 984 (Hueso) Page 7 of ? participants from investing and growing. "For Program participants that need to make decisions about how and in which states to grow, the Program has a prominent and clear expiration date that is now less than two years away. This is a very real impediment to current Program lenders that wish to and intend to grow...Does one continue to expand here in California or more prudently look at other states where the ability to lend is more certain and reliable?" In conclusion, Oportun observes, "During its establishment and later revisions, the Program has been reviewed, revised, negotiated, and improved. The Program...is simply the best lending for consumers available in its space, by almost any measure. And if allowed to continue, will likely be the most socially positive lending in the foreseeable future...the Program has matured and developed very positive momentum and growth. This momentum and the lending that is taking place is now at risk because of the coming sunset." b. The Center for Financial Services Innovation, Silicon Valley Leadership Group, Silicon Valley Community Foundation, Brightline Defense Project, Nisei Farmers League, and others sent very similar letters of support for the bill. Their key arguments in support of the measure: "The California Small Dollar Loan Pilot has enabled many thin-file or no-file borrowers to obtain credit and build their credit score. It has also enabled many families to access smaller amounts of credit - between $250 and $2,499 - and it has encouraged more lenders to offer these loans. However, with fewer than 10 lenders offering these loans, the presence of a sunset could be having an impact on new lenders' decisions to participate in the program. Removing the sunset is an important response to the plight of those who need small loans as a way to build or repair their credit history, cover short term emergencies, or invest in a business. We know that access to capital is a key ingredient of financial health, and financially underserved people should have healthy options." The Greenlining Institute and Pacoima Beautiful write, "the Pilot Program was designed to increase the number of SB 984 (Hueso) Page 8 of ? responsibly-constructed credit-building small dollar loans to those with limited access. Prior to the Pilot, consumers with thin or no credit histories had limited options when it came to safe, responsible loans. Widely available options could put borrowers in a worse financial situation: predatory lending forces many working families into a vicious cycle of debt, preventing them from ever building assets and denying them the opportunity to build or repair their credit histories...The Pilot Program puts into place much needed consumer protections, APR and fee caps that lending businesses support and that incentivize businesses to make small-dollar loans...The plight of those who desperately need small loans as a way to build or repair their credit history and cover short-term emergencies or invest in a business make removal of the sunset vital. We know that access to capital is a key ingredient of California's financial health, and financially underserved people should have healthy options." c. Capital Good Fund, a nonprofit Community Development Financial Institution based in Providence, Rhode Island, has not applied to participate in California's small dollar loan pilot program, because of the program's sunset date. "Our interest in SB 984 stems from our plan to expand our products services - small dollar personal loans and one-on-one financial and health coaching - to low-income Californians. As we consider this expansion, one of the factors is the regulatory environment, and uncertainty about the status of the Pilot Program makes it difficult for us to make a final decision. Even though we are a nonprofit, we still need to charge rates that can cover our costs, and absent the Pilot we may struggle to do so...SB 984 would make it more likely that we begin making loans in California and, more importantly, that hundreds of thousands of Californians have access to equitable credit." 6. Summary of Arguments in Opposition: a. Insikt, a lender that joined the Program in 2014, opposes SB 984, unless the bill is amended to extend the Program's sunset date, rather than delete the sunset, and to require DBO to issue an additional report on the SB 984 (Hueso) Page 9 of ? performance of the Program. Insikt recommends extending the sunset to January 1, 2021 and requiring DBO's additional report to be issued by January 1, 2019. Insikt observes that definitive conclusions are hard to make using DBO's June 2015 report, because that report contained information primarily from a single lender. "A second report is required by statute on or before January 1, 2017, and that report will include data from more lenders and finders. We encourage the Legislature to give DBO adequate time to collect additional data and make recommendations before it makes the pilot a permanent part of California law." Insikt also believes that broader changes in the small dollar lending landscape should be considered before the Legislature makes the Program permanent. Rules expected to be released later this year by the federal Consumer Financial Protection Bureau (CFPB) may require adjustments to the Program, particularly around its ability-to-repay provisions. It is also widely expected that the CFPB rules, once finalized, will result in a substantial decline in payday lending, which, in turn, will lead to an increase in consumer demand for payday alternatives. "We believe the Legislature would be wise to consider the impact of the CFPB rules on California consumers and on small dollar lending in California before making the pilot program permanent." In addition, the CFPB is strongly encouraging banks and credit unions to offer responsible small-dollar loans to consumers. Bank and credit union regulators are taking a more cautious view about the extent to which depository institutions should expose themselves to non-prime consumer credit. "We believe the Pilot Program's finder provisions provide an excellent mechanism to achieve both the CFPB's objectives and safety and soundness objectives, by allowing banks and credit unions to partner with Pilot Program lenders to meet the needs of their communities while managing the bank/credit union's overall risk. We believe the Legislature would benefit from seeing whether the finder provisions provide such a path forward, and whether it [the Program] can be further optimized to increase its reach and effectiveness." SB 984 (Hueso) Page 10 of ? Finally, Insikt believes that it would be inappropriate to lock the Program in its current form into law, while it is still dominated by one company. "The founding objective of the Pilot Program was to create a marketplace where lenders can compete to benefit the consumer. This promise can only be delivered through an increase in participation in the Pilot Program by growing the number of lenders and finders." Although not the basis for its "oppose unless amended" position, Insikt also encourages the Legislature to consider making two changes to the Program. First, the Program should be amended to require a single, uniform rule governing the way in which Program lenders must measure a borrower's increase in credit score from one loan to the next. The lack of guidance on this issue in the current Program has led to different Program lenders calculating credit score increases in different ways, which makes the data very difficult to evaluate. Second, Insikt believes that the Program should be amended to replace the word "finder" with the term "referral partner," to more accurately reflect the broad range of activities these entities can perform following passage of last year's SB 235. 7. Prior and Related Legislation: a. SB 1146 (Florez), Chapter 640, Statutes of 2010: Authorized California's original small-dollar loan pilot program within the CFLL, named the Pilot Program for Affordable Credit-Building Opportunities. Allowed lenders approved to participate in the pilot program to charge higher interest rates and fees on loans of up to $2,500 than those authorized under CFLL. Required pilot program lenders to rigorously underwrite their loans, offer credit education at no cost to their borrowers, and report borrower payment history to at least one major credit bureau. Required detailed reporting of loan outcomes to DBO. Originally scheduled to sunset on January 1, 2015, but was replaced by the Pilot Program for Increased Access to Responsible Small Dollar Loans, as described immediately below. SB 984 (Hueso) Page 11 of ? b. SB 318 (Hill), Chapter 467, Statutes of 2013: Replaced the Pilot Program for Affordable, Credit-Building Opportunities with the Pilot Program for Increased Access to Responsible Small Dollar Loans. Retained several aspects of the original pilot, including the underwriting requirements, offers of free credit education, reports to at least one major credit bureau, and detailed reporting of program loan outcomes, but modified other aspects of the original pilot program. These modifications increased the maximum interest rates and fees that pilot lenders could charge, allowed pilot lenders to originate new loans and to refinance loans more frequently than under the original pilot, and eliminated several administrative and licensing rules that were serving as bureaucratic barriers to the success of the original pilot. Scheduled to sunset on January 1, 2018. c. SB 235 (Block), Chapter 505, Statutes of 2015: Expanded the activities in which Program finders could engage on behalf of Program lenders. Authorized finders to disburse loan proceeds to borrowers, receive loan payments from borrowers, and provide notices and disclosures to borrowers, as specified, and provided Program lenders with greater flexibility in the ways in which they may compensate their finders. SB 984 (Hueso) Page 12 of ? LIST OF REGISTERED SUPPORT/OPPOSITION Support Oportun (sponsor) Brightline Defense Project Capital Good Fund Center For Financial Services Innovation Credit Shop Fathers & Families of San Joaquin Fresno Area Hispanic Foundation Greenlining Institute Hispanic 100 Latin Business Association National Federation of Filipino American Associations Nisei Farmers League Pacoima Beautiful Pew Charitable Trusts Salvadoran American Leadership and Educational Fund Silicon Valley Community Foundation Silicon Valley Leadership Group Western Center on Law & Poverty Opposition Insikt Avanza Inc. (dba Listo!) -- END --