BILL ANALYSIS                                                                                                                                                                                                    Ó





                             SENATE JUDICIARY COMMITTEE
                         Senator Hannah-Beth Jackson, Chair
                             2015-2016  Regular  Session


          SB 1007 (Wieckowski)
          Version: April 13, 2016
          Hearing Date: April 26, 2016
          Fiscal: No
          Urgency: No
          RD   


                                        SUBJECT
                                           
             Arbitration:  transcription by certified shorthand reporter

                                      DESCRIPTION  

          This bill would establish the right of a party to an arbitration  
          to have a certified shorthand reporter transcribe any  
          deposition, proceeding, or hearing, at the expense of the party  
          requesting the transcript, except as specified, and would  
          provide that the transcript shall be the official record of the  
          deposition, proceeding, or hearing.  This bill would provide  
          that the refusal of this right is a ground for vacatur of the  
          arbitration award and would add a new provision to the existing  
          vacatur statute for that purpose. 

                                      BACKGROUND  

          Arbitration is a method of alternative dispute resolution where  
          the disputing parties present their disagreement(s) to one or  
          more neutral third-party arbitrators whose decisions are  
          generally final and binding, instead of litigating the issues in  
          courts.  
          While the arbitration of certain types of disputes may be  
          governed by specific statutes, the California Arbitration Act  
          (CAA), Sections 1280 et seq. of the Code of Civil Procedure,  
          provides for a comprehensive, all-inclusive statutory scheme  
          applicable to all written agreements to arbitrate disputes.   
          This law governs all aspects of a nonjudicial arbitration: from  
          the conduct of arbitrators, private arbitration companies, and  
          the arbitration proceedings, to the enforcement of arbitration  
          agreements and arbitration awards, as well as related judicial  








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          proceedings.  Currently, the CAA is silent as to the right of  
          parties to court reporters in an arbitration.  

          Arbitration has been a topic of significant controversy over the  
          years as a form of alternative disputes resolution.  Generally,  
          some advocates assert that private arbitration provides a  
          cheaper, faster, more efficient form of dispute resolution than  
          the overburdened courts.  At the same time, other consumer and  
          employee advocates frequently raise issues with arbitration as  
          an unregulated industry, which can be costly, unreceptive, and  
          biased against consumers.  These advocates assert that  
          boilerplate, or standardized, contracts forcing consumer and  
          employees into private arbitrations are problematic because  
          arbitrators can conduct arbitrations without allowing for  
          discovery, complying with the rules of evidence, or explaining  
          their decisions in written opinions  (Code Civ. Proc. Secs.  
          1283.1, 1282.2, and 1283.4); and arbitrations may be conducted  
          in private with no public scrutiny (Ting v. AT&T, 182 F.Supp.2d  
          902 (N.D. Cal. 2002), affirmed, 319 F.3d 1126 (9th Cir. 2003)).   
          Critics' concerns are compounded by the fact that there are  
          little, if any, regulations or legal standards imposed on  
          arbitrators or their decisions.  Regardless of the level or type  
          of mistake, or even misconduct, by the arbitrator, the grounds  
          on which a court will allow judicial review of an arbitration  
          are extremely narrow.   As a result, arbitrators can disregard  
          the law and can issue binding decisions that are legally  
          enforceable but generally not reviewable by a court.  (See  
          Moncharsh v. Heily & Blasé (1992) 3 Cal.4th 1 (holding that a  
          court is not permitted to vacate an arbitration award based on  
          errors of law by the arbitrator, except for certain narrow  
          exceptions).)  As a matter of statutory law, the CAA's remedies  
          are limited to vacatur of the award under limited circumstances.  


          This bill would establish the right of any party to an  
          arbitration to request a court reporter, as specified, and would  
          provide that the refusal of an arbitrator to allow a court  
          reporter at the expense of the requesting party is grounds for  
          vacatur of the award.
           
                                CHANGES TO EXISTING LAW
           

           Existing law  , the California Arbitration Act (CAA), generally  
          governs private arbitrations in this state, including the  







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          enforcement of an arbitration agreement, the conduct of  
          arbitration proceedings, and the enforcement of arbitration  
          awards.  (Code Civ. Proc. Sec. 1280 et seq.)  Existing law  
          provides that a party to the arbitration has the right to be  
          represented by an attorney at any proceeding or hearing in  
          arbitration under this title.  (Code Civ. Proc. Sec. 1282.4(a).)  
           



           Existing law  provides that any party to an arbitration in which  
          an award has been made may petition the court to confirm,  
          correct or vacate the award, as specified.  (Code Civ. Proc.  
          Sec. 1285.) 



           Existing law  provides that if a petition or response under the  
          CAA is duly served and filed, the court shall confirm the award  
          as made, whether rendered in this state or another state, unless  
          in accordance with the CAA it corrects the award and confirms it  
          as corrected, vacates the award or dismisses the proceedings.   
          (Code Civ. Proc. Sec. 1286.)  



           Existing law  requires that a petition to correct or vacate an  
          award, or a response requesting such relief, set forth the  
          grounds on which the request for such relief is based.  (Code  
          Civ. Proc. Sec. 1285.8.)  
           Existing law  provides, generally, that, subject to specified  
          procedural requirements, the court shall vacate the award if the  
          court determines any of the following:
           the award was procured by corruption, fraud or other undue  
            means;
           there was corruption in any of the arbitrators;
           the rights of the party were substantially prejudiced by  
            misconduct of a neutral arbitrator;
           the arbitrators exceeded their powers and the award cannot be  
            corrected without affecting the merits of the decision upon  
            the controversy submitted;
           the rights of the party were substantially prejudiced by the  
            refusal of the arbitrators to postpone the hearing upon  
            sufficient cause being shown therefor, by the refusal of the  
            arbitrators to hear evidence material to the controversy or by  







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            other conduct of the arbitrators contrary to the provisions of  
            the CAA; or
           an arbitrator making the award either:  (1) failed to disclose  
            within the time required for disclosure a ground for  
            disqualification of which the arbitrator was then aware; or  
            (2) was subject to disqualification upon specified grounds but  
            failed upon receipt of timely demand to disqualify himself or  
            herself as required by that provision.    (Code Civ. Proc.  
            Sec. 1286.2(a).)  
           
          Existing law  requires that all fees and costs charged to or  
          assessed upon a consumer party by a private arbitration company  
          in a consumer arbitration, exclusive of arbitrator fees, be  
          waived for an indigent consumer.  For these purposes, "indigent  
          consumer" means a person having a gross monthly income that is  
          less than 300 percent of the federal poverty guidelines.   
          Existing law provides that nothing in this section shall affect  
          the ability of a private arbitration company to shift fees that  
          would otherwise be charged or assessed upon a consumer party to  
          a nonconsumer party.  (Code Civ. Proc. Sec. 1284.3(b)(1).)  

           Existing law  requires any consumer requesting a waiver of fees  
          or costs may establish his or her eligibility by making a  
          declaration under oath on a form provided to the consumer by the  
          private arbitration company for signature stating his or her  
          monthly income and the number of persons living in his or her  
          household.  No private arbitration company may require a  
          consumer to provide any further statement or evidence of  
          indigence.  (Code Civ. Proc. Sec. 1284.3(b)(3).)  

           This bill  would provide that a party to an arbitration has the  
          right to have a certified shorthand reporter transcribe any  
          deposition, proceeding, or hearing. The transcript shall be the  
          official record of the deposition, proceeding, or hearing.

           This bill  would provide that if an arbitration agreement does  
          not provide for a certified shorthand reporter, the party  
          requesting the transcript shall incur the expense of the  
          certified shorthand reporter.  This bill would further provide,  
          however, that in a consumer arbitration, a certified shorthand  
          reporter shall be provided upon request of an indigent consumer,  
          as defined under existing law, above, at the expense of the  
          nonconsumer party.
           This bill  would provide that if an arbitrator refuses to allow a  
          party to have a certified shorthand reporter transcribe any  







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          deposition, proceeding, or hearing pursuant to this section and  
          an award is made, the court shall vacate the award as specified.

           This bill  would add that the court shall vacate the award, if  
          the court determines that an arbitrator refused a party's  
          request, under the provisions above, for a certified shorthand  
          reporter.  

           This bill  would make other technical, nonsubstantive changes. 

                                        COMMENT
           
          1.   Stated need for the bill  

          According to the author: 

            In arbitrations, as in all legal proceedings, the existence of  
            a reporter's transcript of a deposition, proceeding or hearing  
            can be absolutely essential to obtaining justice.  In the  
            absence of such a transcript or a suitable substitute, a  
            reviewing court will conclude that an arbitration award, like  
            all judgments or orders of lower courts, are presumed to be  
            correct. Numerous appellate courts have refused to reach the  
            merits of an appellant's claims because no reporter's  
            transcript of a pertinent proceeding or a suitable substitute  
            was provided.  

            For this reason, the ability of a party or an arbitrator to  
            deny the other party's request to have, at the party's own  
            expense, a court reporter prepare a transcript of the  
            proceeding can substantially prejudice the rights of the  
            requesting party because no court report's transcript or  
            suitable substitute will be available for a reviewing court.  
            As a result, the reviewing court then has to assume that the  
            arbitration award is correct because no official record  
            exists. This is a denial of the fundamental due process right  
            to fairness of an arbitration hearing.

            Although some of the major Alternative Dispute Resolution  
            (ADR) providers acknowledge the importance of the ability to  
            prepare a record of the proceedings, the practice is not  
            universal and abuse has occurred.  Arbitrators can and will  
            deny parties the right to prepare a record of the proceedings.  
             Particularly in cases of mandatory arbitration and unequal  
            bargaining power between the parties, this can be a critical  







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            factor in the denial of justice.

          2.   Right to transcripts are vital to the administration of  
          justice 
           
          California law provides for the enforcement of private  
          arbitration agreements and governs the operation and conduct of  
          those nonjudicial proceedings under the California Arbitration  
          Act (CAA).  As noted in the Background, the relief that a court  
          may grant to a party to the arbitration is limited to a  
          potential vacatur of the award under the CAA. Vacatur is  
          available, for example, if there was corruption or bias; the  
          party's rights were substantially prejudiced by a neutral  
          arbitrator's misconduct; or the party's rights were  
          substantially prejudiced by the arbitrator's refusal to postpone  
          the hearing where sufficient cause was shown, or by the  
          arbitrator's refusal to hear evidence material to the  
          controversy, or by other conduct of the arbitrators contrary to  
          the provisions of the CAA.  Presumably, a party might need a  
          transcript of the original proceedings to successfully seek  
          vacatur or to otherwise seek judicial review.  According to the  
          author and sponsor, however, even when a party seeks to have a  
          court reporter transcribe the proceedings at the party's own  
          expense, some arbitrators deny the party's request or make the  
          authorization contingent upon the other party's consent.  

          As a matter of public policy, having accurate, verbatim records  
          of proceedings is vital to the administration of justice for  
          multitudes of reasons:  transcripts provide a record for appeal;  
          enable opposing counsel to impeach a witness (prior inconsistent  
          statements under oath); allow for the prosecution a person for  
          perjury; and ensure that court orders accurately reflect what  
          the judge actually ruled in court with respect to any range of  
          important issues such as visitation rights, or division of  
          property.  Arguably, the importance of transcripts to the  
          American legal system is true regardless of whether the dispute  
          resolution proceedings are judicial or nonjudicial in nature.   
          This is perhaps even truer in a privatized, nonjudicial legal  
          system, where significant disputes between parties can be  
          resolved without enforcement of traditional rules of evidence,  
          opportunity for full discovery, in-depth written opinions,  
          opportunity for public proceedings, or opportunity for appeals.   
          Again, where the potential relief that a court may grant in  
          private under the CAA is largely limited to vacatur of the  
          award, it becomes that much more difficult for a party to ever  







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          prove that the arbitrator was biased, corrupt, acted in a manner  
          that substantially prejudiced one party, or engaged in some  
          other misconduct, if no record of the proceedings exist.   

          As such, this bill would establish the right of a party to have  
          a certified shorthand reporter, at the party's own expense, to  
          transcribe the proceedings.  At the same time, consistent with  
          other public policy in this state authorizing court reporter  
          fees to be waived for indigent parties (see Gov. Code Secs.  
          68086(b), 68631-68633), this bill would require that a court  
          reporter be provided at no cost to any indigent consumer  
          requesting a reporter.  In that scenario, the non-consumer party  
          would bear the expense.

          3.   Enforcement mechanism  

          To ensure that the right to a court reporter is enforced, this  
          bill would provide that if an arbitrator refuses to allow a  
          party to have a certified shorthand reporter transcribe any  
          deposition, proceeding, or hearing, as specified, and an award  
          is made, the court shall vacate the award, as specified.   
          Currently, when an award is vacated, the court may order a  
          rehearing before new arbitrators, or, in some cases, order a  
          rehearing before the original arbitrators.  (Code Civ. Proc.  
          Sec. 1286.2.)  As a matter of public policy, however, requiring  
          a party to wait until the award has been made to enforce their  
          right to a court reporter may not be preferable.  At that point,  
          the parties have born significant time and expense to go through  
          the arbitration, only to have to begin new proceedings over the  
          same issues all over again.  To ensure that the party is able to  
          enforce his or her right to a court reporter for all proceedings  
          in a more timely fashion, the author may wish to amend the bill  
          to strike the vacatur provisions of the bill and to, instead,  
          allow the party to petition the court for an order to compel the  
          arbitrator to grant the party's request.  As a practical matter,  
          to avoid any calendaring issues and to ensure that parties  
          cannot use the provision to delay proceedings that are already  
          in progress, the author may wish to further amend the bill to  
          ensure that the right to request a court reporter shall be made  
          at the outset of the arbitration. 

          4.   Opposition arguments  

          The Civil Justice Association of California writes in opposition  
          that: 







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            [C]urrent law sets standards for arbitration and requires a  
            court to vacate an arbitration award if it makes certain  
            findings, including: 

             "    The award was procured by corruption, fraud, or other  
               undue means. 
             "    There was corruption in any of the arbitrators. 
             "    The rights of the party were substantially prejudiced by  
               misconduct of a neutral arbitrator. 
             "    The arbitrators exceeded their powers and the award  
               cannot be corrected without affecting the merits of the  
               decision upon the controversy submitted. 
             "    The rights of the party were substantially prejudiced by  
               the refusal of the arbitrators to postpone the hearing upon  
               sufficient cause being shown therefor or by the refusal of  
               the arbitrators to hear evidence material to the  
               controversy or by other conduct of the arbitrators contrary  
               to the provisions of this title.

            We do not believe that SB 1007 presents a comparable basis for  
            vacating an arbitration award. [ . . . ]  We do not believe  
            that having a certified shorthand reporter should provide the  
            basis for vacating a permissible arbitration award.

          Staff notes that the amendment suggested in Comment 3 would  
          arguably resolve these concerns. 


           Support  :   None Known 

           Opposition  :  Civil Justice Association of California 



                                        HISTORY
           
           Source  :  Conference of California Bar Associations 

           Related Pending Legislation  :

          SB 1241 (Wieckowski, 2016) would provide that any contract  
          provisions that require a consumer or employee to litigate or  
          arbitrate in a different state or that require a different  
          state's law to govern a dispute that arose in California, as  







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          specified, are voidable by the consumer or employee.  

          SB 1078 (Jackson, 2016) would add specified rules relating to  
          marketing activities of private arbitration companies and  
          relating to the ability of arbitrators to enter into future  
          arrangements with one party to a pending arbitration.  This bill  
          would also allow parties to recoup fees where an award has been  
          vacated or the arbitrator has been removed during an arbitration  
          for violations of ethical rules or disclosure requirements. 

          SB 1065 (Monning, 2016) would eliminate the existing law right  
          of appeal when a motion to compel arbitration has been denied,  
          if the case involves a claim under the Elder Abuse and Dependent  
          Adult Civil Protection Act and the senior has received a trial  
          preference under existing law due to age and health.

           Prior Legislation  :  None Known 

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