BILL ANALYSIS Ó SB 1007 Page 1 Date of Hearing: June 21, 2016 ASSEMBLY COMMITTEE ON JUDICIARY Mark Stone, Chair SB 1007 (Wieckowski) - As Amended June 15, 2016 SENATE VOTE: 26-10 SUBJECT: ARBITRATION: TRANSCRIPTION BY CERTIFIED SHORTHAND REPORTER KEY ISSUE: SHOULD A PARTY HAVE A RIGHT TO A COURT REPORTER IN AN ARBITRATION HEARING OR PROCEEDING? SYNOPSIS When a court renders a final judgment, parties in an action have the right to appeal the court's judgment for appellate review. The same is not true for arbitration. When an arbitrator issues an award, the award is usually binding and final. Although the parties may move to correct or vacate the award, the grounds for correction or vacatur (vacating an award) are limited. For instance, an award may be vacated if: (1) the award was procured by corruption or fraud; (2) the rights of the party were substantially prejudiced by the arbitrator's misconduct; (3) the arbitrator exceeded his or her powers and the award cannot be corrected without affecting the merits of the decision; or (4) the arbitrator failed to disclose certain matters to the SB 1007 Page 2 parties. Parties seeking vacatur under these limited grounds must provide evidence to the court to prove that an award should be vacated. However, because arbitration awards do not need to be written or justified (unlike in court), and the entire process may be kept in secret (rather than in public view), parties have a difficult time proving that an arbitrator has engaged in prejudicial misconduct. This bill seeks to remedy this problem by allowing litigants to obtain an official record of an arbitration or arbitration-related proceeding to not only serve as a record of the proceeding, but also as a check on the arbitrator and the other parties during the proceedings. Essentially, this bill establishes that a party to an arbitration proceeding has the right to have a certified shorthand reporter (i.e. a court reporter) in any arbitration deposition, proceeding, or hearing-at the expense of the requesting party. This bill also provides that if an arbitrator denies a party's request for a court reporter, the party may petition the court for an order to compel the arbitrator to grant the party's request. To ensure that indigent consumers have access to a court reporter during an arbitration proceeding, this bill also requires the non-consumer to provide a court reporter upon the request of the indigent consumer. This bill is sponsored by the Conference of California Bar Associations, and supported by California Court Reporters Association and Court Reporters Board of California. There is no opposition. SUMMARY: Allows a party to an arbitration proceeding the right to have a court reporter during the arbitration proceeding. Specifically, this bill: 1)Provides that a party to an arbitration has the right to have a certified shorthand reporter transcribe any deposition, proceeding, or hearing. The transcript shall be the official record of the deposition, proceeding, or hearing. SB 1007 Page 3 2)Requires a party requesting a certified shorthand reporter to make the request in any of the following: a) A demand for arbitration, or in a response, answer, or counterclaim to a demand for arbitration. b) A pre-hearing scheduling conference where any deposition, proceeding, or hearing is being calendared. 3)Establishes that if an arbitration agreement does not provide for a certified shorthand reporter, the party requesting the transcript shall incur the expense of the certified shorthand reporter. 4)Requires a certified shorthand reporter to be provided to an indigent consumer, upon request, at the expense of the nonconsumer party in a consumer arbitration. 5)Provides that if an arbitrator refuses to allow a party to have a certified shorthand reporter transcribe any deposition, proceeding, or hearing, the party may petition the court for anorder to compel the arbitrator to grant the party's request. 6)Further provides that a petition may include a request for an order to stay any deposition, proceeding, or hearing related to the arbitration pending the court's determination of the petition. 7)States that this act does not add grounds for vacating an SB 1007 Page 4 arbitration award or for correcting an arbitration award. EXISTING LAW: 1)Establishes the California Arbitration Act which provides that agreements to arbitrate shall be valid, irrevocable, and enforceable, except upon such grounds as exist at law or in equity for the revocation of any contract. (Code of Civil Procedure Section 1280 et seq. Unless otherwise stated, all further statutory references are to the Code of Civil Procedure.) 2)Similarly establishes the Federal Arbitration Act (FAA) which provides that agreements to arbitrate shall be valid, irrevocable, and enforceable, except such grounds as exist at law or in equity for the revocation of any contract. (9 U.S.C. Section 1 et seq.) 3)Holds that private arbitrators may issue binding decisions that are legally enforceable but essentially not reviewable by a court; there is no appeal from an arbitrator's decision to a public court unless the arbitration agreement expressly provides for judicial review. (Crowell v. Downey Community Hospital Foundation (2002) 95 Cal. App. 4th 730; Cable Connection, Inc. v. DIRECTV, Inc., 44 Cal. 4th 1334 (2008).) 4)Holds that arbitrators may disregard the law and/or the evidence in rendering their decisions. Awards may be enforced by the court, even if they are legally and factually erroneous. (Moncharsh v. Heily & Blase et al (1992) 3 Cal.4th 1.) 5)Allows arbitrators to conduct arbitrations without allowing SB 1007 Page 5 for discovery, complying with the rules of evidence, or explaining their decisions in written opinions. (Sections 1283.1, 1282.2, 1283.4.) 6)Allows arbitrators substantial, if not absolute, immunity from civil liability for acts relating to their decisions, even in the case of bias, fraud, corruption or other violation of law. (Baar v. Tigerman (1983) 140 Cal. App. 3d 979.) 7)Requires a court to vacate an arbitration award if it determines any of the following: a) The award was procured by corruption, fraud, or other undue means. b) There was corruption in any of the arbitrators. c) The rights of a party were substantially prejudiced by misconduct of a neutral arbitrator. d) The arbitrators exceeded their powers and the award cannot be corrected without affecting the merits of the decision. e) The rights of a party were substantially prejudiced by the refusal of the arbitrators to postpone the hearing upon sufficient cause being shown for postponement, or by the refusal of the arbitrators to hear evidence material to the controversy, or by other misconduct of the arbitrators. f) An arbitrator making the award failed to disclose a SB 1007 Page 6 ground for disqualification or was subject to disqualification but failed to disqualify himself or herself. (Section 1286.2.) 8)Provides that a petition to vacate an arbitration award must be served and filed no later than 100 days after the date of the service of a signed copy of the award on the petitioner. (Section 1288.) FISCAL EFFECT: As currently in print this bill is keyed non-fiscal. COMMENTS: Justice Brennan once said that, "courts are the central dispute-setting institutions of our society. They are bound to do equal justice under the law, to rich and poor alike." It comes as no surprise then that the phrase, "Equal Justice Under Law," is engraved above the entrance to our nation's highest court. And so it seems, we put a great deal of faith in our courts - but would we expect any less? We anticipate our courts to apply the law in a fair, neutral, and open manner. We hold judges to high standards, and ask that they avoid even the appearance of impropriety. We count on our judiciary to advance the law, issue orders, and render written opinions. And yet, we acknowledge that our system isn't perfect and that despite their best efforts, courts sometimes get it wrong. Acknowledging the imperfection of our justice system is undoubtedly one reason why it has safeguards. We remember that decisions of courts are reviewed by appellate courts and indeed, reviewed by our elected branches. In order to facilitate the right to appeal, we provide a record of the proceedings, in criminal matters at least. And so, when our families, friends, and neighbors are injured, wronged, or have a dispute, we rely upon that faith that our courts-the institution we trust upon to promote fairness-will deliver equal justice under the law. SB 1007 Page 7 As this Committee is well-aware, arbitration is a form of alternative dispute resolution held outside of courts where a third-party (rather than a judge) makes a binding (and rarely appealable) award. Because most arbitration is created by entering into a contract (usually a contract that is adhesive or take-it-or-leave-it), the arbitration agreement will lay-out the procedures that will be followed during the arbitration hearing. For example, the terms of the arbitration agreement may stipulate that the award need not be written or justified (unlike in court), and that the entire process be kept in secret (rather than in public view). Arbitrators do not need to be lawyers, nor do they need to be trained in the law. Arbitrators who issue favorable awards to a particular company can be repeatedly-hired by that same company to serve as the arbitration-neutral without ever notifying the public about that award-history. It's easy to predict the calls if you can hire the umpire. Last year, the New York Times issued a three-part series titled, "Beware the Fine Print" - a special report examining how arbitration clauses buried in contracts deprives Americans of their fundamental constitutional rights: Over the last 10 years, thousands of businesses across the country - from big corporations to storefront shops - have used arbitration to create an alternate system of justice. There, rules tend to favor businesses, and judges and juries have been replaced by arbitrators who commonly consider the companies their clients. The change has been swift and virtually unnoticed, even though it has meant that tens of millions of Americans have lost a fundamental right: their day in court. (Silver-Greenberg & Corkery, In Arbitration, a Privatization of the Justice System, N.Y. Times (Nov. 1, 2015).) In fact, some legal scholars have stated that, arbitration SB 1007 Page 8 "amounts to the whole-scale privatization of the justice system." (Ibid.) In an effort to protect consumers and workers, this Legislature has worked on legislation aimed at leveling the playing field, a turf that has been used by corporate interests to evade public scrutiny, and even, avoid the law. This is because arbitrators do not need to be trained in the law, or even apply the law, or render a decision consistent with the evidence presented to them. What evidence is presented may, in fact, be incomplete because parties in arbitration have no legal right to obtain evidence in support of their claims or defenses, or the claims or defenses of the other party, contrary to the longstanding discovery practice in public courts. Advocates continue to debate about the benefits and harms of mandatory-arbitration. Proponents of arbitration say that arbitration produces quicker results and reduces litigation costs. Opponents argue that arbitration harms consumers and workers because arbitration proceedings render unfair awards. A brief review of recent court decisions on arbitration. Given the preemptive issues surrounding the Federal Arbitration Act (FAA) and the U.S. Supreme Court's interpretation of the FAA, the ability to legislate around the issue of arbitration is difficult. In 2005, the California Supreme Court held that in certain adhesive take-it-or-leave-it consumer contracts, a contractual provision requiring the consumer to waive class-action is unconscionable and void. This is known as the Discovery Bank rule (herein the Rule). (36 Cal. 4th 148, 159.) In the well-known Concepcion decision, the U.S. Supreme Court struck down the Rule. (AT&T Mobility LLC v. Concepcion (2011) 563 U.S. 333, 344-47.) In that case, Vincent and Liza Concepcion entered into a cellphone contract that required claims to be brought in an "individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding." (Id. at 336.) Relying on Discovery Bank, the Concepcions challenged the class-action waiver as an unconscionable contract provision. (Id. at 338.) In abrogating the Rule, the Court held that the Rule stood "as an obstacle to the accomplishment and execution of the full purposes and SB 1007 Page 9 objectives of Congress" because it "interferes with fundamental attributes of arbitration." (Id. at 344-47.) Although the Supreme Court has not defined a "fundamental attribute of arbitration," the Court did say that there were potential advantages of arbitration: lower costs, greater efficiency and speed, and the ability to choose expert adjudicators to resolve specialized disputes. (Id. at 348.) Indeed, the Court analogized to several examples on the kinds of rules or laws that would amount to "interference" with the "fundamental attribute of arbitration." For example, a rule to require arbitration agreements and proceedings to provide judicially-monitored discovery, or to follow the Federal Rules of Evidence would clearly violate the FAA. (Id. at 342.) In those instances, those additional protections and procedures-admirable as they are-would increase costs, reduce efficiency and speed, and prevent an arbitrator from applying the rules he or she wants to apply; accordingly, states and courts are limited in crafting certain rules. Despite what some may say, California may regulate issues involving arbitration. Relying on these principles in Concepcion, some argue that anything that interferes with arbitration is preempted by the FAA, as interpreted under Concepcion; however, this argument is mistaken. Federal law does not preempt states from enacting basic protections around the principles of contract law. While federal preemption is broad, states are permitted to set rules that are consistent with certain contract law principles. Additionally, states may establish specific arbitration rules in their states. As the Supreme Court has stated, "parties are generally free to structure their arbitration agreements as they see fit?[Where] parties have agreed to abide by state rules of arbitration, enforcing those rules according to the terms of the agreement is fully consistent with the goals of the FAA." (Volt Information Sciences, Inc. v. Board of Trustees of Leland Stanford Junior Univ. (1989) 489 U.S. 468, 479.) Accordingly, states can enact legislation that affects arbitration without offending the FAA. SB 1007 Page 10 What happens after an arbitrator issues an award? As previously stated, when a court renders a final judgment, parties in an action have the right to appeal the court's judgment for appellate review. The same is not true for arbitration. When an arbitrator issues an award, the award is usually binding and final. Although the parties may move to correct or vacate the award, the grounds for correction or vacatur (vacating an award) are limited. For instance, an award may be vacated if: (1) the award was procured by corruption or fraud; (2) the rights of the party were substantially prejudiced by the arbitrator's misconduct; (3) the arbitrator exceeded his or her powers and the award cannot be corrected without affecting the merits of the decision; or (4) the arbitrator failed to disclose certain matters to the parties. Parties seeking vacatur under these limited grounds must provide evidence to the court to prove that an award should be vacated. However, because arbitration awards do not need to be written or justified (unlike in court), and the entire process may be kept in secret (rather than in public view), parties have a difficult time proving that an arbitrator has engaged in prejudicial misconduct. This bill seeks to remedy this problem by allowing litigants to obtain an official record of an arbitration or arbitration-related proceeding to not only serve as a record of the proceeding, but also as a check on the arbitrator and the other parties during the proceedings. Summary of the bill: Essentially, this bill would establish that a party to an arbitration proceeding has the right to have a certified shorthand reporter (i.e. a court reporter) in any arbitration deposition, proceeding, or hearing. This bill also provides that if an arbitrator denies a party's request for a court reporter, the party may petition the court for an order to compel the arbitrator to grant the party's request. In support of the bill, the author writes: SB 1007 Page 11 In arbitrations, as in all legal proceedings, the existence of a reporter's transcript of a deposition, proceeding or hearing can be absolutely essential to obtaining justice. In the absence of such a transcript or a suitable substitute, a reviewing court will conclude that an arbitration award, like all judgments or orders of lower courts, are presumed to be correct. Numerous appellate courts have refused to reach the merits of an appellant's claims because no reporter's transcript of a pertinent proceeding or a suitable substitute was provided. Additionally, arbitrators can and will deny parties the right to prepare a record of the proceedings. Particularly in cases of mandatory arbitration and unequal bargaining power between the parties, this can be a critical factor in the denial of justice. SB 1007 will preserve the fundamental right to due process in an arbitration proceeding and enhance consumer protection by establishing a party's right to certified shorthand reporter in any arbitration proceeding. Consumers will have the option to petition for a court order to compel the arbitrator if their request is denied. The existence of a record of the proceedings is essential in consumers obtaining justice when there are instances of arbitrator misconduct, unfair procedural actions, corruption or fraud. Access to an official transcript for any adjudicatory proceeding is an important component of access to justice. Without an official record of what transpired at an arbitration proceeding, litigants may be unable to draft effective petitions to a court and will be unable to recount what actually happened during proceedings with any degree of accuracy. This bill reasonably allows a party the right to request a court reporter during the arbitration proceedings, at the expense of the requesting party, SB 1007 Page 12 without interfering with the arbitration process. In order to provide access to justice for indigent litigants, this bill also provides that a court reporter shall be provided to an indigent consumer at the expense of the nonconsumer party. To prevent gamesmanship, this bill requires parties to an arbitration proceeding to request a shorthand reporter in a timely manner. To address the concern that this act would allow parties to use a request for shorthand reporters to cause delay, this bill requires a party to make a request for a certified shorthand reporter either in the initial demand for arbitration (or in the response or answer to the demand), or during a scheduling conference between the parties. Although most arbitration proceedings only have one initial pre-hearing scheduling conference, this bill also envisions that there may be multiple scheduling conferences before the arbitration hearing. Accordingly, as long as a request for a shorthand reporter is made at the scheduling conference when a deposition, proceeding, or hearing is being calendared, the request would appear to satisfy the parameters for timeliness under this bill. A party may petition the court to enforce his or her right to have a court reporter in arbitration under this bill. To ensure that this important right can be enforced, this bill allows a party to petition the court to compel the arbitrator to allow the party to have a court reporter in the event that an arbitrator denies a request. This bill additionally allows a party to petition the court to stay the arbitration proceeding while the court reviews the petition to compel. Although this Committee is unaware of whether denial of a request court reporter is a widespread practice, the author and sponsors has provided anecdotal information that this has occurred. Given that the work of a court reporter is important in delivering access to justice, it seems sensible to allow a party to enforce that right in court. It should be noted that this bill could be strengthened in this regard. Although this bill allows parties SB 1007 Page 13 to have the right to have a court reporter in an arbitration proceeding, the state of arbitration law theoretically would allow a party to contract away this right - even though such a contract provision would appear to violate the public policy of this state. The Legislature, in the future, may wish to consider whether it should adopt a measure to prevent this type of unscrupulous conduct by making such contractual provisions void as against public policy. REGISTERED SUPPORT / OPPOSITION: Support Conference of California Bar Associations (sponsor) California Court Reporters Association Court Reporters Board of California Opposition None on file Analysis Prepared by:Eric Dang / JUD. / (916) 319-2334 SB 1007 Page 14