BILL ANALYSIS                                                                                                                                                                                                    Ó



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          Date of Hearing:  June 21, 2016


                           ASSEMBLY COMMITTEE ON JUDICIARY


                                  Mark Stone, Chair


          SB  
          1007 (Wieckowski) - As Amended June 15, 2016


          SENATE VOTE:  26-10


          SUBJECT:  ARBITRATION:  TRANSCRIPTION BY CERTIFIED SHORTHAND  
          REPORTER


          KEY ISSUE:  SHOULD A PARTY HAVE A RIGHT TO A COURT REPORTER IN  
          AN ARBITRATION HEARING OR PROCEEDING?


                                      SYNOPSIS


          When a court renders a final judgment, parties in an action have  
          the right to appeal the court's judgment for appellate review.   
          The same is not true for arbitration.  When an arbitrator issues  
          an award, the award is usually binding and final.  Although the  
          parties may move to correct or vacate the award, the grounds for  
          correction or vacatur (vacating an award) are limited.  For  
          instance, an award may be vacated if: (1) the award was procured  
          by corruption or fraud; (2) the rights of the party were  
          substantially prejudiced by the arbitrator's misconduct; (3) the  
          arbitrator exceeded his or her powers and the award cannot be  
          corrected without affecting the merits of the decision; or (4)  
          the arbitrator failed to disclose certain matters to the  








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          parties.  Parties seeking vacatur under these limited grounds  
          must provide evidence to the court to prove that an award should  
          be vacated.  However, because arbitration awards do not need to  
          be written or justified (unlike in court), and the entire  
          process may be kept in secret (rather than in public view),  
          parties have a difficult time proving that an arbitrator has  
          engaged in prejudicial misconduct.  


          This bill seeks to remedy this problem by allowing litigants to  
          obtain an official record of an arbitration or  
          arbitration-related proceeding to not only serve as a record of  
          the proceeding, but also as a check on the arbitrator and the  
          other parties during the proceedings.  Essentially, this bill  
          establishes that a party to an arbitration proceeding has the  
          right to have a certified shorthand reporter (i.e. a court  
          reporter) in any arbitration deposition, proceeding, or  
          hearing-at the expense of the requesting party.  This bill also  
          provides that if an arbitrator denies a party's request for a  
          court reporter, the party may petition the court for an order to  
          compel the arbitrator to grant the party's request.  To ensure  
          that indigent consumers have access to a court reporter during  
          an arbitration proceeding, this bill also requires the  
          non-consumer to provide a court reporter upon the request of the  
          indigent consumer.  This bill is sponsored by the Conference of  
          California Bar Associations, and supported by California Court  
          Reporters Association and Court Reporters Board of California.   
          There is no opposition.


          SUMMARY:  Allows a party to an arbitration proceeding the right  
          to have a court reporter during the arbitration proceeding.   
          Specifically, this bill:


          1)Provides that a party to an arbitration has the right to have  
            a certified shorthand reporter transcribe any deposition,  
            proceeding, or hearing.  The transcript shall be the official  
            record of the deposition, proceeding, or hearing.








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          2)Requires a party requesting a certified shorthand reporter to  
            make the request in any of the following:


             a)   A demand for arbitration, or in a response, answer, or  
               counterclaim to a demand for arbitration.


             b)   A pre-hearing scheduling conference where any  
               deposition, proceeding, or hearing is being calendared.


          3)Establishes that if an arbitration agreement does not provide  
            for a certified shorthand reporter, the party requesting the  
            transcript shall incur the expense of the certified shorthand  
            reporter.


          4)Requires a certified shorthand reporter to be provided to an  
            indigent consumer, upon request, at the expense of the  
            nonconsumer party in a consumer arbitration.


          5)Provides that if an arbitrator refuses to allow a party to  
            have a certified shorthand reporter transcribe any deposition,  
            proceeding, or hearing, the party may petition the court for  
            an   order to compel the arbitrator to grant the party's  
            request.  


          6)Further provides that a petition may include a request for an  
            order to stay any deposition, proceeding, or hearing related  
            to the arbitration pending the court's determination of the  
            petition.


          7)States that this act does not add grounds for vacating an  








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            arbitration award or for correcting an arbitration award.


          EXISTING LAW:   


          1)Establishes the California Arbitration Act which provides that  
            agreements to arbitrate shall be valid, irrevocable, and  
            enforceable, except upon such grounds as exist at law or in  
            equity for the revocation of any contract.  (Code of Civil  
            Procedure Section 1280 et seq.  Unless otherwise stated, all  
            further statutory references are to the Code of Civil  
            Procedure.)


          2)Similarly establishes the Federal Arbitration Act (FAA) which  
            provides that agreements to arbitrate shall be valid,  
            irrevocable, and enforceable, except such grounds as exist at  
            law or in equity for the revocation of any contract.  (9  
            U.S.C. Section 1 et seq.)


          3)Holds that private arbitrators may issue binding decisions  
            that are legally enforceable but essentially not reviewable by  
            a court; there is no appeal from an arbitrator's decision to a  
            public court unless the arbitration agreement expressly  
            provides for judicial review. (Crowell v. Downey Community  
            Hospital Foundation (2002) 95 Cal. App. 4th 730; Cable  
            Connection, Inc. v. DIRECTV, Inc., 44 Cal. 4th 1334 (2008).)


          4)Holds that arbitrators may disregard the law and/or the  
            evidence in rendering their decisions. Awards may be enforced  
            by the court, even if they are legally and factually  
            erroneous.  (Moncharsh v. Heily & Blase et al (1992) 3 Cal.4th  
            1.)


          5)Allows arbitrators to conduct arbitrations without allowing  








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            for discovery, complying with the rules of evidence, or  
            explaining their decisions in written opinions.  (Sections  
            1283.1, 1282.2, 1283.4.)


          6)Allows arbitrators substantial, if not absolute, immunity from  
            civil liability for acts relating to their decisions, even in  
            the case of bias, fraud, corruption or other violation of law.  
             (Baar v. Tigerman (1983) 140 Cal. App. 3d 979.)


          7)Requires a court to vacate an arbitration award if it  
            determines any of the following:


             a)   The award was procured by corruption, fraud, or other  
               undue means.


             b)   There was corruption in any of the arbitrators.


             c)   The rights of a party were substantially prejudiced by  
               misconduct of a neutral arbitrator.


             d)   The arbitrators exceeded their powers and the award  
               cannot be corrected without affecting the merits of the  
               decision.  


             e)   The rights of a party were substantially prejudiced by  
               the refusal of the arbitrators to postpone the hearing upon  
               sufficient cause being shown for postponement, or by the  
               refusal of the arbitrators to hear evidence material to the  
               controversy, or by other misconduct of the arbitrators.


             f)   An arbitrator making the award failed to disclose a  








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               ground for disqualification or was subject to  
               disqualification but failed to disqualify himself or  
               herself.  (Section 1286.2.)


          8)Provides that a petition to vacate an arbitration award must  
            be served and filed no later than 100 days after the date of  
            the service of a signed copy of the award on the petitioner.   
            (Section 1288.)


          FISCAL EFFECT:  As currently in print this bill is keyed  
          non-fiscal.


          COMMENTS:  Justice Brennan once said that, "courts are the  
          central dispute-setting institutions of our society.  They are  
          bound to do equal justice under the law, to rich and poor  
          alike."  It comes as no surprise then that the phrase, "Equal  
          Justice Under Law," is engraved above the entrance to our  
          nation's highest court.  And so it seems, we put a great deal of  
          faith in our courts - but would we expect any less?  We  
          anticipate our courts to apply the law in a fair, neutral, and  
          open manner.  We hold judges to high standards, and ask that  
          they avoid even the appearance of impropriety.  We count on our  
          judiciary to advance the law, issue orders, and render written  
          opinions.  And yet, we acknowledge that our system isn't perfect  
          and that despite their best efforts, courts sometimes get it  
          wrong.  Acknowledging the imperfection of our justice system is  
          undoubtedly one reason why it has safeguards.  We remember that  
          decisions of courts are reviewed by appellate courts and indeed,  
          reviewed by our elected branches.  In order to facilitate the  
          right to appeal, we provide a record of the proceedings, in  
          criminal matters at least.  And so, when our families, friends,  
          and neighbors are injured, wronged, or have a dispute, we rely  
          upon that faith that our courts-the institution we trust upon to  
          promote fairness-will deliver equal justice under the law.  










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          As this Committee is well-aware, arbitration is a form of  
          alternative dispute resolution held outside of courts where a  
          third-party (rather than a judge) makes a binding (and rarely  
          appealable) award.  Because most arbitration is created by  
          entering into a contract (usually a contract that is adhesive or  
          take-it-or-leave-it), the arbitration agreement will lay-out the  
          procedures that will be followed during the arbitration hearing.  
           For example, the terms of the arbitration agreement may  
          stipulate that the award need not be written or justified  
          (unlike in court), and that the entire process be kept in secret  
          (rather than in public view).  Arbitrators do not need to be  
          lawyers, nor do they need to be trained in the law.  Arbitrators  
          who issue favorable awards to a particular company can be  
          repeatedly-hired by that same company to serve as the  
          arbitration-neutral without ever notifying the public about that  
          award-history.  It's easy to predict the calls if you can hire  
          the umpire.


          Last year, the New York Times issued a three-part series titled,  
          "Beware the Fine Print" - a special report examining how  
          arbitration clauses buried in contracts deprives Americans of  
          their fundamental constitutional rights:


            Over the last 10 years, thousands of businesses across the  
            country - from big corporations to storefront shops - have  
            used arbitration to create an alternate system of justice.   
            There, rules tend to favor businesses, and judges and juries  
            have been replaced by arbitrators who commonly consider the  
            companies their clients.  The change has been swift and  
            virtually unnoticed, even though it has meant that tens of  
            millions of Americans have lost a fundamental right: their day  
            in court.  (Silver-Greenberg & Corkery, In Arbitration, a  
            Privatization of the Justice System, N.Y. Times (Nov. 1,  
            2015).)


          In fact, some legal scholars have stated that, arbitration  








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          "amounts to the whole-scale privatization of the justice  
          system."  (Ibid.)  In an effort to protect consumers and  
          workers, this Legislature has worked on legislation aimed at  
          leveling the playing field, a turf that has been used by  
          corporate interests to evade public scrutiny, and even, avoid  
          the law.  This is because arbitrators do not need to be trained  
          in the law, or even apply the law, or render a decision  
          consistent with the evidence presented to them.  What evidence  
          is presented may, in fact, be incomplete because parties in  
          arbitration have no legal right to obtain evidence in support of  
          their claims or defenses, or the claims or defenses of the other  
          party, contrary to the longstanding discovery practice in public  
          courts.  Advocates continue to debate about the benefits and  
          harms of mandatory-arbitration.  Proponents of arbitration say  
          that arbitration produces quicker results and reduces litigation  
          costs.  Opponents argue that arbitration harms consumers and  
          workers because arbitration proceedings render unfair awards.  


          A brief review of recent court decisions on arbitration.  Given  
          the preemptive issues surrounding the Federal Arbitration Act  
          (FAA) and the U.S. Supreme Court's interpretation of the FAA,  
          the ability to legislate around the issue of arbitration is  
          difficult.  In 2005, the California Supreme Court held that in  
          certain adhesive take-it-or-leave-it consumer contracts, a  
          contractual provision requiring the consumer to waive  
          class-action is unconscionable and void.  This is known as the  
          Discovery Bank rule (herein the Rule).  (36 Cal. 4th 148, 159.)   
          In the well-known Concepcion decision, the U.S. Supreme Court  
          struck down the Rule.  (AT&T Mobility LLC v. Concepcion (2011)  
          563 U.S. 333, 344-47.)  In that case, Vincent and Liza  
          Concepcion entered into a cellphone contract that required  
          claims to be brought in an "individual capacity, and not as a  
          plaintiff or class member in any purported class or  
          representative proceeding."  (Id. at 336.)  Relying on Discovery  
          Bank, the Concepcions challenged the class-action waiver as an  
          unconscionable contract provision.  (Id. at 338.)  In abrogating  
          the Rule, the Court held that the Rule stood "as an obstacle to  
          the accomplishment and execution of the full purposes and  








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          objectives of Congress" because it "interferes with fundamental  
          attributes of arbitration."  (Id. at 344-47.)  Although the  
          Supreme Court has not defined a "fundamental attribute of  
          arbitration," the Court did say that there were potential  
          advantages of arbitration: lower costs, greater efficiency and  
          speed, and the ability to choose expert adjudicators to resolve  
          specialized disputes.  (Id. at 348.)  Indeed, the Court  
          analogized to several examples on the kinds of rules or laws  
          that would amount to "interference" with the "fundamental  
          attribute of arbitration."  For example, a rule to require  
          arbitration agreements and proceedings to provide  
          judicially-monitored discovery, or to follow the Federal Rules  
          of Evidence would clearly violate the FAA.  (Id. at 342.)  In  
          those instances, those additional protections and  
          procedures-admirable as they are-would increase costs, reduce  
          efficiency and speed, and prevent an arbitrator from applying  
          the rules he or she wants to apply; accordingly, states and  
          courts are limited in crafting certain rules.  


          Despite what some may say, California may regulate issues  
          involving arbitration.  Relying on these principles in  
          Concepcion, some argue that anything that interferes with  
          arbitration is preempted by the FAA, as interpreted under  
          Concepcion; however, this argument is mistaken.  Federal law  
          does not preempt states from enacting basic protections around  
          the principles of contract law.  While federal preemption is  
          broad, states are permitted to set rules that are consistent  
          with certain contract law principles.  Additionally, states may  
          establish specific arbitration rules in their states.  As the  
          Supreme Court has stated, "parties are generally free to  
          structure their arbitration agreements as they see fit?[Where]  
          parties have agreed to abide by state rules of arbitration,  
          enforcing those rules according to the terms of the agreement is  
          fully consistent with the goals of the FAA."  (Volt Information  
          Sciences, Inc. v. Board of Trustees of Leland Stanford Junior  
          Univ. (1989) 489 U.S. 468, 479.)  Accordingly, states can enact  
          legislation that affects arbitration without offending the FAA.









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          What happens after an arbitrator issues an award?  As previously  
          stated, when a court renders a final judgment, parties in an  
          action have the right to appeal the court's judgment for  
          appellate review.  The same is not true for arbitration.  When  
          an arbitrator issues an award, the award is usually binding and  
          final.  Although the parties may move to correct or vacate the  
          award, the grounds for correction or vacatur (vacating an award)  
          are limited.  For instance, an award may be vacated if: (1) the  
          award was procured by corruption or fraud; (2) the rights of the  
          party were substantially prejudiced by the arbitrator's  
          misconduct; (3) the arbitrator exceeded his or her powers and  
          the award cannot be corrected without affecting the merits of  
          the decision; or (4) the arbitrator failed to disclose certain  
          matters to the parties.  Parties seeking vacatur under these  
          limited grounds must provide evidence to the court to prove that  
          an award should be vacated.  However, because arbitration awards  
          do not need to be written or justified (unlike in court), and  
          the entire process may be kept in secret (rather than in public  
          view), parties have a difficult time proving that an arbitrator  
          has engaged in prejudicial misconduct.  This bill seeks to  
          remedy this problem by allowing litigants to obtain an official  
          record of an arbitration or arbitration-related proceeding to  
          not only serve as a record of the proceeding, but also as a  
          check on the arbitrator and the other parties during the  
          proceedings.


          Summary of the bill:  Essentially, this bill would establish  
          that a party to an arbitration proceeding has the right to have  
          a certified shorthand reporter (i.e. a court reporter) in any  
          arbitration deposition, proceeding, or hearing.  This bill also  
          provides that if an arbitrator denies a party's request for a  
          court reporter, the party may petition the court for an order to  
          compel the arbitrator to grant the party's request.  


          In support of the bill, the author writes:









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            In arbitrations, as in all legal proceedings, the existence of  
            a reporter's transcript of a deposition, proceeding or hearing  
            can be absolutely essential to obtaining justice.  In the  
            absence of such a transcript or a suitable substitute, a  
            reviewing court will conclude that an arbitration award, like  
            all judgments or orders of lower courts, are presumed to be  
            correct.  Numerous appellate courts have refused to reach the  
            merits of an appellant's claims because no reporter's  
            transcript of a pertinent proceeding or a suitable substitute  
            was provided.


            Additionally, arbitrators can and will deny parties the right  
            to prepare a record of the proceedings.  Particularly in cases  
            of mandatory arbitration and unequal bargaining power between  
            the parties, this can be a critical factor in the denial of  
            justice.


            SB 1007 will preserve the fundamental right to due process in  
            an arbitration proceeding and enhance consumer protection by  
            establishing a party's right to certified shorthand reporter  
            in any arbitration proceeding.  Consumers will have the option  
            to petition for a court order to compel the arbitrator if  
            their request is denied.  The existence of a record of the  
            proceedings is essential in consumers obtaining justice when  
            there are instances of arbitrator misconduct, unfair  
            procedural actions, corruption or fraud.


          Access to an official transcript for any adjudicatory proceeding  
          is an important component of access to justice.  Without an  
          official record of what transpired at an arbitration proceeding,  
          litigants may be unable to draft effective petitions to a court  
          and will be unable to recount what actually happened during  
          proceedings with any degree of accuracy.  This bill reasonably  
          allows a party the right to request a court reporter during the  
          arbitration proceedings, at the expense of the requesting party,  








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          without interfering with the arbitration process.  In order to  
          provide access to justice for indigent litigants, this bill also  
          provides that a court reporter shall be provided to an indigent  
          consumer at the expense of the nonconsumer party.


          To prevent gamesmanship, this bill requires parties to an  
          arbitration proceeding to request a shorthand reporter in a  
          timely manner.  To address the concern that this act would allow  
          parties to use a request for shorthand reporters to cause delay,  
          this bill requires a party to make a request for a certified  
          shorthand reporter either in the initial demand for arbitration  
          (or in the response or answer to the demand), or during a  
          scheduling conference between the parties.  Although most  
          arbitration proceedings only have one initial pre-hearing  
          scheduling conference, this bill also envisions that there may  
          be multiple scheduling conferences before the arbitration  
          hearing.  Accordingly, as long as a request for a shorthand  
          reporter is made at the scheduling conference when a deposition,  
          proceeding, or hearing is being calendared, the request would  
          appear to satisfy the parameters for timeliness under this bill.  
           


          A party may petition the court to enforce his or her right to  
          have a court reporter in arbitration under this bill.  To ensure  
          that this important right can be enforced, this bill allows a  
          party to petition the court to compel the arbitrator to allow  
          the party to have a court reporter in the event that an  
          arbitrator denies a request.  This bill additionally allows a  
                   party to petition the court to stay the arbitration proceeding  
          while the court reviews the petition to compel.  Although this  
          Committee is unaware of whether denial of a request court  
          reporter is a widespread practice, the author and sponsors has  
          provided anecdotal information that this has occurred.  Given  
          that the work of a court reporter is important in delivering  
          access to justice, it seems sensible to allow a party to enforce  
          that right in court.  It should be noted that this bill could be  
          strengthened in this regard.  Although this bill allows parties  








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          to have the right to have a court reporter in an arbitration  
          proceeding, the state of arbitration law theoretically would  
          allow a party to contract away this right - even though such a  
          contract provision would appear to violate the public policy of  
          this state.  The Legislature, in the future, may wish to  
          consider whether it should adopt a measure to prevent this type  
          of unscrupulous conduct by making such contractual provisions  
          void as against public policy.


          REGISTERED SUPPORT / OPPOSITION:




          Support


          Conference of California Bar Associations (sponsor)


          California Court Reporters Association


          Court Reporters Board of California




          Opposition


          None on file




          Analysis Prepared by:Eric Dang / JUD. / (916)  
          319-2334








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