BILL ANALYSIS                                                                                                                                                                                                    Ó






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          |SENATE RULES COMMITTEE            |                       SB 1078|
          |Office of Senate Floor Analyses   |                              |
          |(916) 651-1520    Fax: (916)      |                              |
          |327-4478                          |                              |
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                                   THIRD READING 


          Bill No:  SB 1078
          Author:   Jackson (D) 
          Amended:  4/14/16  
          Vote:     21 

           SENATE JUDICIARY COMMITTEE:  6-1, 4/26/16
           AYES:  Jackson, Moorlach, Hertzberg, Leno, Monning, Wieckowski
           NOES:  Anderson

           SUBJECT:   Civil procedure:  arbitration


          SOURCE:    Author

          DIGEST:   This bill prohibits an arbitrator from entertaining or  
          accepting, from the time of appointment until the conclusion of  
          the arbitration any offers of employment as a dispute resolution  
          neutral in another case involving a party or lawyer for a party  
          in the pending arbitration without the prior written consent of  
          the parties, as specified.   This bill also authorizes a party  
          to recover costs incurred in an arbitration proceeding from a  
          private arbitration company if the arbitration award is vacated  
          or the arbitrator is dismissed during the pendency of the  
          arbitration because of a violation of the specified ethical  
          standards or disclosure requirements.  Lastly, this bill adds  
          specified prohibitions and disclosure requirements relating to  
          solicitations made by, or at the direction of, a private  
          arbitration company to a party or a lawyer for a party in a  
          pending arbitration.


          ANALYSIS:  









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          Existing law:


          1)Governs arbitrations in California, under the California  
            Arbitration Act (CAA), including the enforcement of  
            arbitration agreements, rules for neutral arbitrators, the  
            conduct of arbitration proceedings, and the enforcement of  
            arbitration awards.  The CAA generally requires a person  
            serving as a neutral arbitrator pursuant to an arbitration  
            agreement to comply with the ethics standards for arbitrators  
            adopted by the Judicial Council.  


          2)Requires, under the CAA, that a proposed neutral arbitrator  
            make specified disclosures and allows a party to disqualify  
            the arbitrator.  Existing law provides that, subject only to  
            the disclosure requirements of law, the proposed neutral  
            arbitrator shall disclose all matters required to be disclosed  
            pursuant to this section to all parties in writing within 10  
            calendar days of service of notice of the proposed nomination  
            or appointment. 


          3)Provides, generally, that, subject to specified procedural  
            requirements, the court shall vacate the award if the court  
            determines any of the following:

                 The award was procured by corruption, fraud or other  
               undue means;

                 There was corruption in any of the arbitrators;

                 The rights of the party were substantially prejudiced by  
               misconduct of a neutral arbitrator;

                 The arbitrators exceeded their powers and the award  
               cannot be corrected without affecting the merits of the  
               decision upon the controversy submitted;

                 The rights of the party were substantially prejudiced by  
               the refusal of the arbitrators to postpone the hearing upon  
               sufficient cause being shown therefor, by the refusal of  
               the arbitrators to hear evidence material to the  







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               controversy or by other conduct of the arbitrators contrary  
               to the provisions of the CAA; or

                 An arbitrator making the award either: (a) failed to  
               disclose within the time required for disclosure a ground  
               for disqualification of which the arbitrator was then  
               aware; or (b) was subject to disqualification upon  
               specified grounds but failed upon receipt of timely demand  
               to disqualify himself or herself as required by that  
               provision.   


          1)Requires, under the Judicial Council's "Ethics Standards for  
            Neutral Arbitrators in Contractual Arbitration," that covered  
            arbitrators make basic disclosures regarding potential  
            conflicts of interest and requires compliance with certain  
            standards of conduct.  Standards 7 and 8 of the Ethics  
            Standards provide for various disclosures that the arbitrator  
            must make on behalf of him or herself, and on behalf of the  
            arbitration company, respectively.  


          2)Provides that, under Standard 12(a) of the Ethics Standards,  
            from the time of appointment until the conclusion of the  
            arbitration, an arbitrator must not entertain or accept any  
            offers of employment or new professional relationships as a  
            lawyer, an expert witness, or a consultant from a party or a  
            lawyer for a party in the pending arbitration. 


          3)Provides, under Standard 12(b) of the Ethics Standards, with  
            respect to offers for employment or professional relationships  
            other than as a lawyer, expert witness, or consultant, that:

                 In addition to disclosures under Standards 7 and 8,  
               above, a proposed arbitrator must disclose a written  
               disclosure to all parties, within 10 calendar days of  
               service of notice of the proposed nomination or  
               appointment, if, while that arbitration is pending, he or  
               she will entertain offers of employment or new professional  
               relationships in any capacity other than as a lawyer,  
               expert witness, or consultant from a party or a lawyer for  
               a party, including offers to serve as a dispute resolution  
               neutral in another case;







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                 If the arbitrator discloses that he or she will  
               entertain such offers of employment or new professional  
               relationships while the arbitration is pending, the  
               disclosure must also state that the arbitrator will inform  
               the parties as required, below, if he or she subsequently  
               receives an offer while that arbitration is pending; and   

                 A party may disqualify the arbitrator based on this  
               disclosure by serving a notice of disqualification in the  
               manner and within the time specified in Section 1281.91(b)  
               of the Code of Civil Procedure (within 10 calendar days of  
               service of notice of the proposed nomination or  
               appointment).


          1)Provides that if, under Standard 12(d) of the Ethics  
            Standards, in the disclosure made pursuant to Standard 12(b),  
            above, the arbitrator stated that he or she will entertain  
            offers of employment or new professional relationships other  
            than as a lawyer, expert witness, or consultant, the  
            arbitrator must then, from the time of appointment until the  
            conclusion of the arbitration, inform all parties to the  
            current arbitration of any such offer and whether it was  
            accepted, as specified.  If the arbitrator fails to inform the  
            parties of an offer or an acceptance, such failure constitutes  
            a failure to comply with the arbitrator's obligation to make a  
            disclosure required under these ethics standards.  However, if  
            an arbitrator has informed the parties in a pending  
            arbitration about an offer as required, receiving or accepting  
            that offer does not, by itself, constitute corruption in, or  
            misconduct by, the arbitrator.  If the arbitrator has informed  
            the parties in a pending arbitration about an offer as  
            required, then the arbitrator is not subject to  
            disqualification on the basis of that offer or the acceptance  
            of that offer. 


          2)Requires, under Standard 17(a) of the Ethics Standards, an  
            arbitrator to be truthful and accurate in marketing his or her  
            services. An arbitrator may advertise a general willingness to  
            serve as an arbitrator and convey biographical information and  
            commercial terms of employment, but must not make any  
            representation that directly or indirectly implies favoritism  







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            or a specific outcome.  An arbitrator must ensure that his or  
            her personal marketing activities and any activities carried  
            out on his or her behalf, including those of a provider  
            organization that he or she affiliates with, comply with this  
            requirement.  


          3)Provides that, under Standard 17 of the Ethics Standards, an  
            arbitrator must not solicit business from a participant in the  
            arbitration while the arbitration is pending, and an  
            arbitrator must not solicit appointment as an arbitrator in a  
            specific case or specific cases. For this standard, "solicit"  
            generally means to communicate in person, by phone, or through  
            real-time electronic contact to any prospective participant in  
            the arbitration concerning the availability for professional  
            employment of the arbitrator in which a significant motive is  
            pecuniary gain. 


          This bill: 


          1)Codifies the ethical rule, above, that, from the time of  
            appointment until the conclusion of the arbitration, an  
            arbitrator shall not entertain or accept any offers of  
            employment or new professional relationships as a lawyer,  
            expert witness, or consultant from a party or lawyer for a  
            party in the pending arbitration.  This bill also prohibits,  
            during that same time period, an arbitrator from entertaining  
            or accepting any offers of employment as a dispute resolution  
            neutral in another case involving a party or lawyer for a  
            party in the pending arbitration unless all parties to the  
            pending arbitration, including the lawyers in the arbitration,  
            have conferred and agreed in writing, before any solicitation  
            of the arbitrator, to allow offers of future employment as a  
            dispute resolution neutral to be made to the arbitrator.


          2)Adds to the statutory list of disclosures that an arbitrator  
            must make pursuant to Section 1281.9, above, that for a  
            consumer arbitration case, an arbitrator must disclose any  
            solicitation made within the last two years by, or at the  
            direction of, the private arbitration company to a party or  
            lawyer for a party to the consumer arbitration. This bill also  







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            provides that, during the pendency of the arbitration, no  
            solicitation shall be made of a party to the arbitration or of  
            a lawyer for a party to the arbitration.  "Solicitation"  
            includes an oral or written request for arbitration business,  
            but does not include advertising directed to the general  
            public or communications indicating a general willingness to  
            serve as an arbitrator or private arbitration company.


          3)Permits a party to recover costs incurred in an arbitration  
            proceeding from a private arbitration company if the  
            arbitration award is vacated pursuant to the existing law  
            vacatur statute.  This bill further permits a party to also  
            petition the court to recover costs incurred in an arbitration  
            proceeding from a private arbitration company if the  
            arbitrator is dismissed during the pendency of the arbitration  
            because of a violation of the ethical standards or a violation  
            of the CAA's disclosure requirements.


          Background


          As a general matter, arbitrations provide an alternative method  
          of dispute resolution, outside of the courts, wherein a neutral  
          third party, known as the arbitrator, renders a decision after a  
          hearing to which both parties have had an opportunity to be  
          heard. Under California law, there are two distinguishable types  
          of arbitration: judicial arbitration (also known as  
          court-annexed arbitration, governed under Code of Civil  
          Procedure Sections 1141.10 -1141.31) and private arbitrations  
          (also commonly known as "contractual," "voluntary," or  
          "nonjudicial" arbitrations; governed under the CAA, Code of  
          Civil Procedure Section 1280 et seq.).    


          On March 1, 2016, the Senate Judiciary Committee held an  
          informational hearing on the topic of private or contractual  
          arbitration agreements, entitled The Federal Arbitration Act,  
          the U.S. Supreme Court, and the Impact of Mandatory Arbitration  
          on California Consumers and Employees.  In that hearing, many  
          issues facing consumers and employees who are subject to  
          arbitration clauses contained in standardized,  
          take-it-or-leave-it, or "adhesive" contracts were brought to  







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          light.  That hearing also brought to light the various  
          difficulties facing the state in addressing some of the  
          underlying, fundamental harms faced by consumers and employees  
          as a result of federal preemption and U.S. Supreme Court  
          precedent interpreting the Federal Arbitration Act.  A package  
          of arbitration bills, of which this bill is one, arose out of  
          the hearing, seeking to address various fairness issues  
          surrounding the rules that govern the conduct and operation of  
          arbitrators and arbitrations in this state.  


          Of particular relevance to this bill are issues surrounding  
          arbitrator ethics, as discussed during the March hearing.  In  
          2001, as a result of a concern mutually shared by Governor  
          Davis, Chief Justice George, and the Chair of the Senate  
          Judiciary Committee that the Legislature must take a serious  
          look at the growing use of private judges and how that growing  
          use raises questions of fairness and the creation of a dual  
          justice system that favors the wealthy litigant over the poor  
          litigant, SB 475 (Escutia, Chapter 362, Statutes of 2001) was  
          enacted to require the Judicial Council to adopt ethical rules  
          for arbitrators.  (See Sen. Judiciary Com., analysis of SB 475  
          (2001-2002 Reg. Session) Apr. 17, 2001, p. 4.) 


          The resulting Judicial Council ethical standards are "intended  
          to guide the conduct of arbitrators, to inform and protect  
          participants in arbitration, and to promote public confidence in  
          the arbitration process," and require covered arbitrators to  
          make basic disclosures regarding potential conflicts of interest  
          and to comply with certain standards of conduct.  In addition,  
          the CAA (Code Civ. Proc. Sec. 1280 et seq.) requires a proposed  
          neutral arbitrator to make specified disclosures and allows a  
          party to disqualify the arbitrator within certain timelines  
          based on those disclosures or improper non-disclosures.  These  
          ethical standards and requirements for neutral arbitrators are  
          not subject to negotiation and may not be waived.  (See AB 1090,  
          Monning, Chapter 133, Statutes of 2009.)  


          This bill now seeks to build upon the current ethical rules and  
          disclosure requirements under California law to: (1) prohibit an  
          arbitrator from being offered future cases involving either  
          party during the pendency of the arbitration, without the prior  







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          written consent of both parties, including the attorneys in the  
          arbitration; (2) require arbitrators to disclose certain  
          targeted marketing activities made by, or at the direction of,  
          the private arbitration company to a party or a lawyer for a  
          party to a consumer arbitration, and prohibits such activities  
          during the pendency of an arbitration; and, (3) ensure that a  
          party can recover costs incurred in an arbitration proceeding  
          from a private arbitration company if the arbitration award is  
          vacated or the arbitrator is dismissed during the pendency of  
          the arbitration because of a violation of specified ethical  
          standards or disclosure requirements.  


          Comments


          As stated by the author: 


            SB 1078 addresses issues of unfairness and bias in consumer  
            arbitrations. The bill strengthens current rules relating to  
            targeted marketing activities of private arbitration companies  
            as well as rules relating to the ability of arbitrators to  
            enter into future arrangements with one party to a pending  
            arbitration. This bill also prevents unjust enrichment to an  
            arbitration company where an award has been vacated or where  
            the arbitrator has been removed during an arbitration for  
            violations of ethical rules or disclosure requirements.  


          FISCAL EFFECT:   Appropriation:    No          Fiscal  
          Com.:NoLocal:    No


          SUPPORT:   (Verified4/28/16)


          California Advocates for Nursing Home Reform
          California Employment Lawyers Association 
          Consumer Attorneys of California 


          OPPOSITION:   (Verified4/28/16)








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          American Arbitration Association
          California Dispute Resolution Council
          Civil Justice Association of California


          ARGUMENTS IN SUPPORT:     In support of the bill, the California  
          Advocates for Nursing Home Reform (CANHR) states that it  
          supports this bill's efforts to better ensure that parties to an  
          arbitration are aware of possible conflicts of interest with an  
          arbitrator.  CANHR writes that "[t]hese days, a vast majority of  
          long-term care facilities require residents to sign pre-dispute  
          mandatory arbitration agreements so more and more disputes are  
          being settled by arbitrators who have financial and other  
          reasons to rule against the residents. Therefore it is  
          increasingly important that arbitrators be as impartial as  
          possible.  Prohibiting employment offers to arbitrators while a  
          matter is pending and requiring disclosure of solicitations to  
          parties or lawyers involved in the arbitration are eminently  
          reasonable measures to safeguard the integrity of arbitrations."  



          The California Employment Lawyers Association writes in support:  



            [T]he current rules are deficient in numerous respects.  [ . .  
            . Today,] in a 'consumer or employment' arbitration as defined  
            by the rules, the arbitrator now must disclose the new cases  
            they have taken from one party but there is still no  
            opportunity to reject the arbitrator or oppose the  
            solicitation or acceptance of that new case based merely on  
            the disclosure. In commercial cases the old rule remains the  
            same which means that one party can offer and the arbitrator  
            can accept an unlimited number of new matters and keep those  
            professional and financial relationships secret. This is  
            obviously an unacceptable practice.


            The impact of arbitrators' repeat dealings with the same party  
            is very troubling. A recent study by Cornell University's ILR  
            Review journal examined results of 11 years of employment  
            arbitration cases administered by the American Arbitration  







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            Association (AAA). Their findings show a significant repeat  
            "employer/arbitrator pairing" effect: employers that use the  
            same arbitrator on multiple occasions win more often and have  
            lower damages awarded against them than do employers appearing  
            before an arbitrator for the first time. 


            One of our member's recent arbitration experience illustrates  
            how the "repeat player" phenomenon loads the deck against  
            employees in mandatory arbitration. In 2013, our member's  
            client sued his employer to recover unpaid sales commissions  
            that were owed to him [. . .].  During the pendency of the  
            arbitration, the arbitrator disclosed that he had accepted  
            forty four additional matters from the same defense firm  
            representing the defendant in that case. A motion to  
            disqualify the arbitrator in that matter was recently denied  
            by JAMS.


          ARGUMENTS IN OPPOSITION:     California Dispute Resolution  
          Council (CDRC) writes in opposition to this bill in large degree  
          because it believes the current ethical rules are working  
          properly. CDRC believes that Rule 12 of the Judicial Council  
          Ethics Standards works very well, as is, because a party who is  
          concerned by an arbitrator's disclosure that he or she will  
          accept solicitations as a dispute resolution neutral while the  
          arbitration is pending can disqualify the arbitrator. If they  
          don't, "then the party obviously is aware that the arbitrator  
          may accept offers from its adversaries (or itself) for future  
          work as a dispute resolution neutral and is not concerned about  
          that possibility."  CDRC also expresses concern that the bill  
          allows a party to an arbitration to recover undefined costs  
          incurred in an arbitration proceeding from the private  
          arbitration company (the provider) if the award is vacated. This  
          bill would "therefore make the provider vicariously liable for  
          any act of an arbitrator that led to the vacat[ur] of an award.  
          [. .  .]"


          The Civil Justice Association of California (CJAC) also writes  
          in opposition that this bill "will prohibit arbitration  
          companies from soliciting business from a party to a consumer  
          arbitration for as long as the arbitration lasts. Because some  
          arbitration companies offer dozens or hundreds of neutrals, any  







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          one of whom could be providing service as a neutral at any time  
          for a party that frequently uses arbitration, SB 1078 will  
          operate as a ban on solicitation by arbitration companies of  
          their most frequent users. SB 1078 will also prohibit an  
          arbitrator, during an arbitration, from entertaining any offers  
          of employment as a dispute resolution neutral from a party to  
          the arbitration. If a party to an ongoing arbitration is a  
          frequent user of arbitration, this ban constitutes a practical  
          barrier to the arbitrator scheduling subsequent work, and will  
          complicate the logistical challenge faced by arbitration  
          companies as they try to keep track of which neutrals are  
          available."  CJAC believes that existing law is already  
          sufficient to address issues of corruption or misconduct of a  
          neutral arbitrator.  


          Prepared by:Ronak Daylami / JUD. / (916) 651-4113
          5/4/16 16:22:58


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