BILL ANALYSIS Ó ----------------------------------------------------------------- |SENATE RULES COMMITTEE | SB 1078| |Office of Senate Floor Analyses | | |(916) 651-1520 Fax: (916) | | |327-4478 | | ----------------------------------------------------------------- THIRD READING Bill No: SB 1078 Author: Jackson (D) Amended: 5/10/16 Vote: 21 SENATE JUDICIARY COMMITTEE: 6-1, 4/26/16 AYES: Jackson, Moorlach, Hertzberg, Leno, Monning, Wieckowski NOES: Anderson SUBJECT: Civil procedure: arbitration SOURCE: Author DIGEST: This bill prohibits an arbitrator from entertaining or accepting, from the time of appointment until the conclusion of the arbitration any offers of employment as a dispute resolution neutral in another case involving a party or lawyer for a party in the pending arbitration without the prior written consent of the parties, as specified. This bill also authorizes a party to recover specified costs incurred in an arbitration proceeding from a private arbitration company or arbitrator to whom the costs were paid if the arbitration award is vacated because of a violation of the specified ethical standards or disclosure requirements. Lastly, this bill adds specified prohibitions and disclosure requirements relating to solicitations made by, or at the direction of, a private arbitration company to a party or a lawyer for a party in a pending arbitration. Senate Floor Amendments of 5/10/16 clarify provisions under Section 2 of the bill, relating to costs that must be refunded upon vacatur of the arbitration award for ethical or disclosure violations. SB 1078 Page 2 ANALYSIS: Existing law: 1)Governs arbitrations in California, under the California Arbitration Act (CAA), including the enforcement of arbitration agreements, rules for neutral arbitrators, the conduct of arbitration proceedings, and the enforcement of arbitration awards. The CAA generally requires a person serving as a neutral arbitrator pursuant to an arbitration agreement to comply with the ethics standards for arbitrators adopted by the Judicial Council. 2)Requires, under the CAA, that a proposed neutral arbitrator make specified disclosures and allows a party to disqualify the arbitrator. Existing law provides that, subject only to the disclosure requirements of law, the proposed neutral arbitrator shall disclose all matters required to be disclosed pursuant to this section to all parties in writing within 10 calendar days of service of notice of the proposed nomination or appointment. 3)Provides, generally, that, subject to specified procedural requirements, the court shall vacate the award if the court determines any of the following: The award was procured by corruption, fraud or other undue means; There was corruption in any of the arbitrators ("paragraph 2"); The rights of the party were substantially prejudiced by misconduct of a neutral arbitrator ("paragraph 3"); The arbitrators exceeded their powers and the award cannot be corrected without affecting the merits of the decision upon the controversy submitted; SB 1078 Page 3 The rights of the party were substantially prejudiced by the refusal of the arbitrators to postpone the hearing upon sufficient cause being shown therefor, by the refusal of the arbitrators to hear evidence material to the controversy or by other conduct of the arbitrators contrary to the provisions of the CAA; or An arbitrator making the award either: (a) failed to disclose within the time required for disclosure a ground for disqualification of which the arbitrator was then aware; or (b) was subject to disqualification upon specified grounds but failed upon receipt of timely demand to disqualify himself or herself as required by that provision ("paragraph 6"). 1)Requires, under the Judicial Council's "Ethics Standards for Neutral Arbitrators in Contractual Arbitration," that covered arbitrators make basic disclosures regarding potential conflicts of interest and requires compliance with certain standards of conduct. Standards 7 and 8 of the Ethics Standards provide for various disclosures that the arbitrator must make on behalf of him or herself, and on behalf of the arbitration company, respectively. 2)Provides that, under Standard 12(a) of the Ethics Standards, from the time of appointment until the conclusion of the arbitration, an arbitrator must not entertain or accept any offers of employment or new professional relationships as a lawyer, an expert witness, or a consultant from a party or a lawyer for a party in the pending arbitration. 3)Provides, under Standard 12(b) of the Ethics Standards, with respect to offers for employment or professional relationships other than as a lawyer, expert witness, or consultant, that: In addition to disclosures under Standards 7 and 8, above, a proposed arbitrator must disclose a written disclosure to all parties, within 10 calendar days of service of notice of the proposed nomination or appointment, if, while that arbitration is pending, he or SB 1078 Page 4 she will entertain offers of employment or new professional relationships in any capacity other than as a lawyer, expert witness, or consultant from a party or a lawyer for a party, including offers to serve as a dispute resolution neutral in another case; If the arbitrator discloses that he or she will entertain such offers of employment or new professional relationships while the arbitration is pending, the disclosure must also state that the arbitrator will inform the parties as required, below, if he or she subsequently receives an offer while that arbitration is pending; and A party may disqualify the arbitrator based on this disclosure by serving a notice of disqualification in the manner and within the time specified in Section 1281.91(b) of the Code of Civil Procedure (within 10 calendar days of service of notice of the proposed nomination or appointment). 1)Provides that if, under Standard 12(d) of the Ethics Standards, in the disclosure made pursuant to Standard 12(b), above, the arbitrator stated that he or she will entertain offers of employment or new professional relationships other than as a lawyer, expert witness, or consultant, the arbitrator must then, from the time of appointment until the conclusion of the arbitration, inform all parties to the current arbitration of any such offer and whether it was accepted, as specified. If the arbitrator fails to inform the parties of an offer or an acceptance, such failure constitutes a failure to comply with the arbitrator's obligation to make a disclosure required under these ethics standards. However, if an arbitrator has informed the parties in a pending arbitration about an offer as required, receiving or accepting that offer does not, by itself, constitute corruption in, or misconduct by, the arbitrator. If the arbitrator has informed the parties in a pending arbitration about an offer as required, then the arbitrator is not subject to disqualification on the basis of that offer or the acceptance of that offer. 2)Requires, under Standard 17(a) of the Ethics Standards, an SB 1078 Page 5 arbitrator to be truthful and accurate in marketing his or her services. An arbitrator may advertise a general willingness to serve as an arbitrator and convey biographical information and commercial terms of employment, but must not make any representation that directly or indirectly implies favoritism or a specific outcome. An arbitrator must ensure that his or her personal marketing activities and any activities carried out on his or her behalf, including those of a provider organization that he or she affiliates with, comply with this requirement. 3)Provides that, under Standard 17 of the Ethics Standards, an arbitrator must not solicit business from a participant in the arbitration while the arbitration is pending, and an arbitrator must not solicit appointment as an arbitrator in a specific case or specific cases. For this standard, "solicit" generally means to communicate in person, by phone, or through real-time electronic contact to any prospective participant in the arbitration concerning the availability for professional employment of the arbitrator in which a significant motive is pecuniary gain. This bill: 1)Codifies the ethical rule, above, that, from the time of appointment until the conclusion of the arbitration, an arbitrator shall not entertain or accept any offers of employment or new professional relationships as a lawyer, expert witness, or consultant from a party or lawyer for a party in the pending arbitration. This bill also prohibits, during that same time period, an arbitrator from entertaining or accepting any offers of employment as a dispute resolution neutral in another case involving a party or lawyer for a party in the pending arbitration unless all parties to the pending arbitration, including the lawyers in the arbitration, have conferred and agreed in writing, before any solicitation of the arbitrator, to allow offers of future employment as a dispute resolution neutral to be made to the arbitrator. 2)Adds to the statutory list of disclosures that an arbitrator SB 1078 Page 6 must make pursuant to Section 1281.9, above, that for a consumer arbitration case, an arbitrator must disclose any solicitation made within the last two years by, or at the direction of, the private arbitration company to a party or lawyer for a party to the consumer arbitration. This bill also provides that, during the pendency of the arbitration, no solicitation shall be made of a party to the arbitration or of a lawyer for a party to the arbitration. "Solicitation" includes an oral or written request for arbitration business, but does not include advertising directed to the general public or communications indicating a general willingness to serve as an arbitrator or private arbitration company. 3)Provides that if an arbitration award is vacated pursuant to specified provisions (paragraphs 2, 3, or 6) of the existing vacatur statute, above, because of a violation of the ethical standards adopted by the Judicial Council or a violation of the disclosure requirements established by the CAA, a party may recover any costs incurred in the arbitration proceeding from the private arbitration company or the arbitrator to whom the costs were paid. "Costs" for these purposes includes filing fees, administrative costs, arbitrator fees, or any other fees paid to the private arbitration company or arbitrator. Background As a general matter, arbitrations provide an alternative method of dispute resolution, outside of the courts, wherein a neutral third party, known as the arbitrator, renders a decision after a hearing to which both parties have had an opportunity to be heard. Under California law, there are two distinguishable types of arbitration: judicial arbitration (also known as court-annexed arbitration, governed under Code of Civil Procedure Sections 1141.10 -1141.31) and private arbitrations (also commonly known as "contractual," "voluntary," or "nonjudicial" arbitrations; governed under the CAA, Code of Civil Procedure Section 1280 et seq.). On March 1, 2016, the Senate Judiciary Committee held an SB 1078 Page 7 informational hearing on the topic of private or contractual arbitration agreements, entitled The Federal Arbitration Act, the U.S. Supreme Court, and the Impact of Mandatory Arbitration on California Consumers and Employees. In that hearing, many issues facing consumers and employees who are subject to arbitration clauses contained in standardized, take-it-or-leave-it, or "adhesive" contracts were brought to light. That hearing also brought to light the various difficulties facing the state in addressing some of the underlying, fundamental harms faced by consumers and employees as a result of federal preemption and U.S. Supreme Court precedent interpreting the Federal Arbitration Act. A package of arbitration bills, of which this bill is one, arose out of the hearing, seeking to address various fairness issues surrounding the rules that govern the conduct and operation of arbitrators and arbitrations in this state. Of particular relevance to this bill are issues surrounding arbitrator ethics, as discussed during the March hearing. In 2001, as a result of a concern mutually shared by Governor Davis, Chief Justice George, and the Chair of the Senate Judiciary Committee that the Legislature must take a serious look at the growing use of private judges and how that growing use raises questions of fairness and the creation of a dual justice system that favors the wealthy litigant over the poor litigant, SB 475 (Escutia, Chapter 362, Statutes of 2001) was enacted to require the Judicial Council to adopt ethical rules for arbitrators. (See Sen. Judiciary Com., analysis of SB 475 (2001-2002 Reg. Session) Apr. 17, 2001, p. 4.) The resulting Judicial Council ethical standards are "intended to guide the conduct of arbitrators, to inform and protect participants in arbitration, and to promote public confidence in the arbitration process," and require covered arbitrators to make basic disclosures regarding potential conflicts of interest and to comply with certain standards of conduct. In addition, the CAA (Code Civ. Proc. Sec. 1280 et seq.) requires a proposed neutral arbitrator to make specified disclosures and allows a party to disqualify the arbitrator within certain timelines based on those disclosures or improper non-disclosures. These ethical standards and requirements for neutral arbitrators are not subject to negotiation and may not be waived. (See AB 1090, SB 1078 Page 8 Monning, Chapter 133, Statutes of 2009.) This bill now seeks to build upon the current ethical rules and disclosure requirements under California law to: (1) prohibit an arbitrator from being offered future cases involving either party during the pendency of the arbitration, without the prior written consent of both parties, including the attorneys in the arbitration; (2) require arbitrators to disclose certain targeted marketing activities made by, or at the direction of, the private arbitration company to a party or a lawyer for a party to a consumer arbitration, and prohibits such activities during the pendency of an arbitration; and, (3) ensure that a party can recover specified costs incurred in an arbitration proceeding from a private arbitration company or arbitrator if the arbitration award is vacated because of a violation of specified ethical standards or disclosure requirements. Comments As stated by the author: SB 1078 addresses issues of unfairness and bias in consumer arbitrations. The bill strengthens current rules relating to targeted marketing activities of private arbitration companies as well as rules relating to the ability of arbitrators to enter into future arrangements with one party to a pending arbitration. This bill also prevents unjust enrichment to an arbitration company where an award has been vacated or where the arbitrator has been removed during an arbitration for violations of ethical rules or disclosure requirements. FISCAL EFFECT: Appropriation: No Fiscal Com.:NoLocal: No SUPPORT: (Verified5/11/16) California Advocates for Nursing Home Reform SB 1078 Page 9 California Employment Lawyers Association Consumer Attorneys of California OPPOSITION: (Verified5/11/16) American Arbitration Association California Dispute Resolution Council Civil Justice Association of California ARGUMENTS IN SUPPORT: In support of the bill, the California Advocates for Nursing Home Reform (CANHR) states that it supports this bill's efforts to better ensure that parties to an arbitration are aware of possible conflicts of interest with an arbitrator. CANHR writes that "[t]hese days, a vast majority of long-term care facilities require residents to sign pre-dispute mandatory arbitration agreements so more and more disputes are being settled by arbitrators who have financial and other reasons to rule against the residents. Therefore it is increasingly important that arbitrators be as impartial as possible. Prohibiting employment offers to arbitrators while a matter is pending and requiring disclosure of solicitations to parties or lawyers involved in the arbitration are eminently reasonable measures to safeguard the integrity of arbitrations." The California Employment Lawyers Association writes in support: [T]he current rules are deficient in numerous respects. [ . . . Today,] in a 'consumer or employment' arbitration as defined by the rules, the arbitrator now must disclose the new cases they have taken from one party but there is still no opportunity to reject the arbitrator or oppose the solicitation or acceptance of that new case based merely on the disclosure. In commercial cases the old rule remains the same which means that one party can offer and the arbitrator can accept an unlimited number of new matters and keep those professional and financial relationships secret. This is obviously an unacceptable practice. SB 1078 Page 10 The impact of arbitrators' repeat dealings with the same party is very troubling. A recent study by Cornell University's ILR Review journal examined results of 11 years of employment arbitration cases administered by the American Arbitration Association (AAA). Their findings show a significant repeat "employer/arbitrator pairing" effect: employers that use the same arbitrator on multiple occasions win more often and have lower damages awarded against them than do employers appearing before an arbitrator for the first time. One of our member's recent arbitration experience illustrates how the "repeat player" phenomenon loads the deck against employees in mandatory arbitration. In 2013, our member's client sued his employer to recover unpaid sales commissions that were owed to him [. . .]. During the pendency of the arbitration, the arbitrator disclosed that he had accepted forty four additional matters from the same defense firm representing the defendant in that case. A motion to disqualify the arbitrator in that matter was recently denied by JAMS. ARGUMENTS IN OPPOSITION: California Dispute Resolution Council (CDRC) writes in opposition to this bill in large degree because it believes the current ethical rules are working properly. CDRC believes that Rule 12 of the Judicial Council Ethics Standards works very well, as is, because a party who is concerned by an arbitrator's disclosure that he or she will accept solicitations as a dispute resolution neutral while the arbitration is pending can disqualify the arbitrator. If they don't, "then the party obviously is aware that the arbitrator may accept offers from its adversaries (or itself) for future work as a dispute resolution neutral and is not concerned about that possibility." CDRC also expresses concern that the bill allows a party to an arbitration to recover undefined costs incurred in an arbitration proceeding from the private arbitration company (the provider) if the award is vacated. This bill would "therefore make the provider vicariously liable for any act of an arbitrator that led to the vacat[ur] of an award. [. . .]" SB 1078 Page 11 The Civil Justice Association of California (CJAC) also writes in opposition that this bill "will prohibit arbitration companies from soliciting business from a party to a consumer arbitration for as long as the arbitration lasts. Because some arbitration companies offer dozens or hundreds of neutrals, any one of whom could be providing service as a neutral at any time for a party that frequently uses arbitration, SB 1078 will operate as a ban on solicitation by arbitration companies of their most frequent users. SB 1078 will also prohibit an arbitrator, during an arbitration, from entertaining any offers of employment as a dispute resolution neutral from a party to the arbitration. If a party to an ongoing arbitration is a frequent user of arbitration, this ban constitutes a practical barrier to the arbitrator scheduling subsequent work, and will complicate the logistical challenge faced by arbitration companies as they try to keep track of which neutrals are available." CJAC believes that existing law is already sufficient to address issues of corruption or misconduct of a neutral arbitrator. Prepared by:Ronak Daylami / JUD. / (916) 651-4113 5/11/16 16:06:36 **** END ****