SB 1160,
as amended, Mendoza. Workers’begin delete compensation: utilization review.end deletebegin insert compensation.end insert
Existing law establishes a workers’ compensation system, administered by the Administrative Director of the Division of Workers’ Compensation, to compensate an employee for injuries sustained in the course of his or her employment.
begin insertExisting law requires the administrative director to develop and make available informational material written in plain language that describes the overall workers’ compensation claims process, as specified.
end insertbegin insertThis bill would require the administrative director to adopt regulations to provide employees with notice regarding access to medical treatment following the denial of a claim under the workers’ compensation system.
end insertExisting law requires the Administrative Director of the Division of Workers’ Compensation of the Department of Industrial Relations to develop a workers’ compensation information system in consultation with the Insurance Commissioner and the Workers’ Compensation Insurance Rating Bureau, with certain data to be collected electronically and to be compatible with the Electronic Data Interchange System of the International Association of Industrial Accident Boards and Commissions. Existing law requires the administrative director to assess an administrative penalty of not more than $5,000 in a single year against a claims administrator for a violation of those data reporting requirements.
This bill would increase that penalty assessment to not more than $10,000. The bill would require the administrative director to post on the Division of Workers’ Compensation
Internet Web site a list of claims administrators who are in violation of the data reporting requirements.begin delete The bill would require penalty assessments, commencing January 1, 2019, of not less than $15,000 and not more than $45,000 for those violators if certain criteria are met.end delete
Existing law requires an employer to provide all medical services reasonably required to cure or relieve the injured worker from the effects of the injury. Under existing law, an employee may be treated by a physician of his or her own choice at a facility of his or her choice. Existing law requires the administrative director to adopt guidelines that govern the extent and scope of that medical treatment. Under existing law, an employee is entitled to no more than 24 chiropractic, 24 occupational therapy, and 24 physical therapy visits per industrial injury. Existing law makes these restrictions on visits inapplicable to postsurgical physical medicine and postsurgical rehabilitation services.
end deleteThis bill would instead make those restrictions on the numbers of visits inapplicable to physical medicine and rehabilitation services. The bill would require the administrative director to adopt regulations for these purposes, as specified.
end deleteExisting law requires every employer to establish a utilization review process, and defines “utilization review” as utilization review or utilization management functions that prospectively, retrospectively, or concurrently review and approve, modify, delay, or deny, based in whole or in part on medical necessity to cure and relieve, treatment recommendations by physicians, prior to, retrospectively, or concurrent with providing medical treatment services. Existing law also provides for an independent medical review process to resolve disputes over utilization review decisions, as defined.
begin insertThis bill would revise and recast provisions relating to utilization review, as specified, with regard to injuries occurring on or after January 1, 2018. Among other things, the bill would set forth the medical treatment services that would be subject to prospective utilization review under these provisions, as provided. The bill would authorize retrospective utilization review for treatment provided under these provisions under limited circumstances, as specified. The bill would establish procedures for prospective and retrospective utilization reviews and set forth provisions for removal of a physician or provider under designated circumstances. On and after January 1, 2018, the bill would establish new procedures for reviewing determinations regarding the medical necessity of medication prescribed pursuant to the drug formulary adopted by the administrative director, as provided. The bill would make conforming changes to related provisions to implement these changes.
end insertThis
end delete
begin insertTheend insert bill would, commencing July 1, 2018, require each utilization review process to be accredited by an independent, nonprofit organization to certify that the utilization review process meets specified criteria, including, but not limited to, timeliness in issuing a utilization review decision, the scope of medical material used in issuing a utilization review decision, and requiring a policy preventing financial incentives to doctors and other providers based on the utilization review decision. The bill would require the administrative director to adopt rules to implement the selection of an independent, nonprofit organization forbegin delete those
certification purposes.end deletebegin insert accreditation purposes, and as specified.end insert The bill would authorize the administrative director to adopt rules to require additional specific criteria for measuring the quality of a utilization review process for purposes ofbegin delete certification.end deletebegin insert accreditation and provide for certain exemptions. The bill would require the administrative director to develop a system for electronic reporting of documents related to utilization review performed by each employer, to be administered by the division.end insert
Existing law requires every lien claimant to file its lien with the appeals board in writing upon a form approved by the appeals board. Existing law requires a lien to be accompanied by a full statement or itemized voucher supporting the lien and justifying the right to reimbursement, as specified.
end insertbegin insertThis bill would require certain lien claimants that file a lien under these provisions to do so by filing a declaration, under penalty of perjury, that includes specified information. The bill would require current lien claimants to also file the declaration by a specified date. The bill would make a failure to file a declaration under these provisions grounds for dismissal of a lien. Because the bill would expand the crime of perjury, the bill would impose a state-mandated local program.
end insertbegin insertThe bill would also automatically stay any physician or provider lien upon the filing of criminal charges against that person or entity for specified offenses involving medical fraud, as provided. The bill would authorize the administrative director to adopt regulations to implement that provision.
end insertbegin insertExisting law prohibits the assignment of a lien under these provisions, except under limited circumstances, as specified.
end insertbegin insertThis bill would, for liens filed after January 1, 2017, invalidate any assignment of a lien made in violation of these provisions, by operation of law.
end insertbegin insertExisting law requires the administrative director, in consultation with the Commission on Health and Safety and Workers’ Compensation, to adopt, after public hearings, a medical treatment utilization schedule, to incorporate evidence-based, peer-reviewed, nationally recognized standards of care recommended by the commission, as specified.
end insertbegin insertThis bill would authorize the administrative director to make updates to the utilization schedule by order, which would not be subject to the Administrative Procedure Act, as specified. The bill would require any order adopted pursuant to these provisions to be published on the Internet Web site of the division.
end insertbegin insertExisting law requires a deponent to receive certain expenses and reimbursements if an employer or insurance carrier requests a deposition to be taken of an injured employee, or any person claiming benefits as a dependent of an injured employee. Existing law authorizes the deponent to a reasonable allowance for attorney’s fees, if represented by an attorney licensed in this state.
end insertbegin insertThis bill would authorize the administrative director to determine the range of reasonable fees to be paid to a deponent.
end insertbegin insertExisting law provides that it is the responsibility of any party producing a witness requiring an interpreter to arrange for the presence of a qualified interpreter. Existing law sets forth the qualifications of a qualified interpreter for these purposes, and provides for the settings under which a qualified interpreter may render services.
end insertbegin insertThis bill would require the administrative director to promulgate regulations establishing criteria to verify the identity and credentials of individuals that provide interpreter services under these provisions.
end insertbegin insertExisting law requires physicians, as defined, who attend to injured or ill employees to file reports with specific information prescribed by law.
end insertbegin insertThis bill would revise those reporting requirements, as prescribed.
end insertbegin insertExisting constitutional provisions require that a statute that limits the right of access to the meetings of public bodies or the writings of public officials and agencies be adopted with findings demonstrating the interest protected by the limitation and the need for protecting that interest.
end insertbegin insertThis bill would make legislative findings to that effect.
end insertbegin insertThe California Constitution requires the state to reimburse local agencies and school districts for certain costs mandated by the state. Statutory provisions establish procedures for making that reimbursement.
end insertbegin insertThis bill would provide that no reimbursement is required by this act for a specified reason.
end insertVote: majority.
Appropriation: no.
Fiscal committee: yes.
State-mandated local program: begin deleteno end deletebegin insertyesend insert.
The people of the State of California do enact as follows:
begin insertSection 138.4 of the end insertbegin insertLabor Codeend insertbegin insert is amended to
2read:end insert
(a) For the purpose of this section, “claims
4administrator” means a self-administered workers’ compensation
5insurer; or a self-administered self-insured employer; or a
6self-administered legally uninsured employer; or a
7self-administered joint powers authority; or a third-party claims
8administrator for an insurer, a self-insured employer, a legally
9uninsured employer, or a joint powers authority.
10(b) With respect to injuries resulting in lost time beyond the
11employee’s work shift at the time of injury or medical treatment
12beyond first aid:
13(1) If the claims administrator obtains knowledge that the
14employer has not provided a claim form or a notice of potential
15eligibility for benefits to the
employee, it shall provide the form
P6 1and notice to the employee within three working days of its
2knowledge that the form or notice was not provided.
3(2) If the claims administrator cannot determine if the employer
4has provided a claim form and notice of potential eligibility for
5benefits to the employee, the claims administrator shall provide
6the form and notice to the employee within 30 days of the
7administrator’s date of knowledge of the claim.
8(c) The administrative director, in consultation with the
9Commission on Health and Safety and Workers’ Compensation,
10shall prescribe reasonable rules and regulations, including notice
11of the right to consult with an attorney, where appropriate, for
12serving on the employee (or employee’s dependents, in the case
13of death), the following:
14(1) Notices dealing with the payment,
nonpayment, or delay in
15payment of temporary disability, permanent disability,
16supplemental job displacement, and death benefits.
17(2) Notices of any change in the amount or type of benefits
18being provided, the termination of benefits, the rejection of any
19liability for compensation, and an accounting of benefits paid.
20(3) Notices of rights to select the primary treating physician,
21written continuity of care policies, requests for a comprehensive
22medical evaluation, and offers of regular, modified, or alternative
23work.
24(d) The administrative director, in consultation with the
25Commission on Health and Safety and Workers’ Compensation,
26shall develop, make fully accessible on the department’s Internet
27Web site, and make available at district offices informational
28material written in plain language that describes the
overall
29workers’ compensation claims process, including the rights and
30obligations of employees and employers at every stage of a claim
31when a notice is required.
32(e) Each notice prescribed by the administrative director shall
33be written in plain language, shall reference the informational
34material described in subdivision (d) to enable employees to
35understand the context of the notices, and shall clearly state the
36Internet Web site address and contact information that an employee
37may use to access the informational material.
38
(f) On or before January 1, 2018, the administrative director
39shall adopt regulations to provide employees with notice that they
P7 1may access medical treatment outside of the workers’ compensation
2system following the denial of their claim.
Section 138.6 of the Labor Code is amended to read:
(a) The administrative director, in consultation with
6the Insurance Commissioner and the Workers’ Compensation
7Insurance Rating Bureau, shall develop a cost-efficient workers’
8compensation information system, which shall be administered by
9the division. The administrative director shall adopt regulations
10specifying the data elements to be collected by electronic data
11interchange.
12(b) The information system shall do the following:
13(1) Assist the department to manage the workers’ compensation
14system in an effective and efficient manner.
15(2) Facilitate the evaluation
of the efficiency and effectiveness
16of the delivery system.
17(3) Assist in measuring how adequately the system indemnifies
18injured workers and their dependents.
19(4) Provide statistical data for research into specific aspects of
20the workers’ compensation program.
21(c) The data collected electronically shall be compatible with
22the Electronic Data Interchange System of the International
23Association of Industrial Accident Boards and Commissions. The
24administrative director may adopt regulations authorizing the use
25of other nationally recognized data transmission formats in addition
26to those set forth in the Electronic Data Interchange System for
27the transmission of data required pursuant to this section. The
28administrative
director shall accept data transmissions in any
29authorized format. If the administrative director determines that
30any authorized data transmission format is not in general use by
31claims administrators, conflicts with the requirements of state or
32federal law, or is obsolete, the administrative director may adopt
33regulations eliminating that data transmission format from those
34authorized pursuant to this subdivision.
35(d) (1) The administrative director shall assess an administrative
36penalty against a claims administrator for a violation of data
37reporting requirements adopted pursuant to this section. The
38administrative director shall promulgate a schedule of penalties
39providing for an assessment of no more than ten thousand dollars
P8 1($10,000) against a claims administrator in any single year,
2calculated as follows:
3(A) No more than one hundred dollars ($100) multiplied by the
4number of violations in that year that resulted in a required data
5report not being submitted or not being accepted.
6(B) No more than fifty dollars ($50) multiplied by the number
7of violations in that year that resulted in a required report being
8late or accepted with an error.
9(C) Multiple errors in a single report shall be counted as a single
10violation.
11(D) No penalty shall be assessed pursuant to Section 129.5 for
12any violation of data reporting requirements for which a penalty
13has been or may be assessed pursuant to this section.
14(2) The schedule promulgated by the administrative director
15pursuant to paragraph (1) shall establish threshold rates of
16violations that shall be excluded from the calculation of the
17assessment, as follows:
18(A) The threshold rate for reports that are not submitted or are
19submitted but not accepted shall not be less than 3 percent of the
20number of reports that are required to be filed by or on behalf of
21the claims administrator.
22(B) The threshold rate for reports that are accepted with an error
23shall not be less than 3 percent of the number of reports that are
24accepted with an error.
25(C) The administrative director shall set higher threshold rates
26as appropriate in recognition of the fact that the data
necessary for
27timely and accurate reporting may not be always available to a
28claims administrator or the claims administrator’s agents.
29(D) The administrative director may establish higher thresholds
30for particular data elements that commonly are not reasonably
31available.
32(3) The administrative director may estimate the number of
33required data reports that are not submitted by comparing a
34statistically valid sample of data available to the administrative
35director from other sources with the data reported pursuant to this
36section.
37(4) All penalties assessed pursuant to this section shall be
38deposited in the Workers’ Compensation Administration Revolving
39Fund.
P9 1(5) The administrative director shall publish an annual report
2disclosing the compliance rates of claims administrators and post
3the report and a list of claims administrators who are in violation
4of the data reporting requirements on the Internet Web site of the
5Division of Workers’ Compensation.
6(e) Commencing January 1, 2019, the administrative director
7shall assess an additional administrative penalty against a claims
8administrator for a violation of data reporting requirements adopted
9pursuant to this section of not less than fifteen thousand dollars
10($15,000) and not more than forty-five thousand dollars ($45,000)
11in any single year if both of the following
are applicable:
12(1) In the immediate previous year, the claims adjuster was
13
assessed a penalty of eight thousand dollars ($8,000) or more.
14(2) In the current year, the claims adjuster will be assessed a
15penalty of eight thousand dollars ($8,000) or more.
Section 4604.5 of the Labor Code is amended to read:
(a) The recommended guidelines set forth in the
18medical treatment utilization schedule adopted by the
19administrative director pursuant to Section 5307.27 shall be
20presumptively correct on the issue of extent and scope of medical
21treatment. The presumption is rebuttable and may be controverted
22by a preponderance of the scientific medical evidence establishing
23that a variance from the guidelines reasonably is required to cure
24or relieve the injured worker from the effects of his or her injury.
25The presumption created is one affecting the burden of proof.
26(b) The recommended guidelines set forth in the schedule
27adopted pursuant to subdivision (a) shall reflect practices that are
28evidence
and scientifically based, nationally recognized, and peer
29reviewed. The guidelines shall be designed to assist providers by
30offering an analytical framework for the evaluation and treatment
31of injured workers, and shall constitute care in accordance with
32Section 4600 for all injured workers diagnosed with industrial
33conditions.
34(c) (1) Notwithstanding the medical treatment utilization
35schedule, for injuries occurring on and after January 1, 2004, an
36employee shall be entitled to no more than 24 chiropractic, 24
37occupational therapy, and 24 physical therapy visits per industrial
38injury.
39(2) (A) Paragraph (1) shall not apply when an employer
40authorizes, in writing, additional visits to a health care practitioner
P10 1for physical medicine
services. Payment or authorization for
2treatment beyond the limits set forth in paragraph (1) shall not be
3deemed a waiver of the limits set forth by paragraph (1) with
4respect to future requests for authorization.
5(B) The Legislature finds and declares that the amendments
6made to subparagraph (A) by the act adding this subparagraph are
7declaratory of existing law.
8(3) Paragraph (1) shall not apply to visits for physical medicine
9and rehabilitation services provided in compliance with a
10rehabilitation treatment utilization schedule established by the
11administrative director pursuant to Section 5307.27. The
12administrative director shall adopt regulations to effectuate this
13paragraph on or before January 1, 2018.
14(d) For all injuries not covered by the official utilization schedule
15adopted pursuant to Section 5307.27, authorized treatment shall
16be in accordance with other evidence-based medical treatment
17guidelines that are recognized generally by the national medical
18community and scientifically based.
Section 4610 of the Labor Code is amended to read:
(a) For purposes of this section, “utilization review”
21means utilization review or utilization management functions that
22prospectively, retrospectively, or concurrently review and approve,
23modify, delay, or deny, based in whole or in part on medical
24necessity to cure and relieve, treatment recommendations by
25physicians, as defined in Section 3209.3, prior to, retrospectively,
26or concurrent with the provision of medical treatment services
27pursuant to Section 4600.
28(b) Every employer shall establish a utilization review process
29in compliance with this section, either directly or through its insurer
30or an entity with which an employer or insurer contracts for these
31services.
32(c) Each utilization review process shall be governed by written
33policies and procedures. These policies and procedures shall ensure
34that decisions based on the medical necessity to cure and relieve
35or proposed medical treatment services are consistent with the
36schedule for medical treatment utilization adopted pursuant to
37Section 5307.27. These policies and procedures, and a description
38of the utilization process, shall be filed with the administrative
39director and shall be disclosed by the employer to employees,
40physicians, and the public upon request.
P11 1(d) If an employer, insurer, or other entity subject to
this section
2requests medical information from a physician in order to
3determine whether to approve, modify, delay, or deny requests for
4authorization, the employer shall request only the information
5reasonably necessary to make the determination. The employer,
6insurer, or other entity shall employ or designate a medical director
7who holds an unrestricted license to practice medicine in this state
8issued pursuant to Section 2050 or 2450 of the Business and
9Professions Code. The medical director shall ensure that the process
10by
which the employer or other entity reviews and approves,
11modifies, delays, or denies requests by physicians prior to,
12retrospectively, or concurrent with the provision of medical
13treatment services, complies with the requirements of this section.
14Nothing in this section shall be construed as restricting the existing
15authority of the Medical Board of California.
16(e) A person other than a licensed physician who is competent
17to evaluate the specific clinical issues involved in the medical
18treatment services, and where these services are within the scope
19of the physician’s practice, requested by the physician shall not
20modify, delay, or deny requests for authorization of medical
21treatment for reasons of medical necessity to cure and relieve.
22(f) The criteria or guidelines used in the
utilization review
23process to determine whether to approve, modify, delay, or deny
24medical treatment services shall be all of the following:
25(1) Developed with involvement from actively practicing
26physicians.
27(2) Consistent with the schedule for medical treatment utilization
28adopted pursuant to Section 5307.27.
29(3) Evaluated at least annually, and updated if necessary.
30(4) Disclosed to the physician and the employee, if used as the
31basis of a decision to modify, delay, or deny services in a specified
32case under review.
33(5) Available to the public upon request. An employer shall
34only be required
to disclose the criteria or guidelines for the
35specific procedures or conditions requested. An employer may
36charge members of the public reasonable copying and postage
37expenses related to disclosing criteria or guidelines pursuant to
38this paragraph. Criteria or guidelines may also be made available
39through electronic means. No charge shall be required for an
P12 1employee whose physician’s request for medical treatment services
2is under review.
3(g) In determining whether to approve, modify, delay, or deny
4requests by physicians prior to, retrospectively, or concurrent with
5the provisions of medical treatment services to employees all of
6the following requirements shall be met:
7(1) Prospective or concurrent decisions shall be made in a timely
8fashion that is appropriate for the nature
of the employee’s
9condition, not to exceed five working days from the receipt of the
10information reasonably necessary to make the determination, but
11in no event more than 14 days from the date of the medical
12treatment recommendation by the physician. In cases where the
13review is retrospective, a decision resulting in denial of all or part
14of the medical treatment service shall be communicated to the
15individual who received services, or to the individual’s designee,
16within 30 days of receipt of information that is reasonably
17necessary to make this determination. If payment for a medical
18treatment service is made within the time prescribed by Section
194603.2, a retrospective decision to approve the service need not
20otherwise be communicated.
21(2) When the employee’s condition is such that the employee
22faces an imminent and serious threat
to his or her health, including,
23but not limited to, the potential loss of life, limb, or other major
24bodily function, or the normal timeframe for the decisionmaking
25process, as described in paragraph (1), would be detrimental to the
26employee’s life or health or could jeopardize the employee’s ability
27to regain maximum function, decisions to approve, modify, delay,
28or deny requests by physicians prior to, or concurrent with, the
29provision of medical treatment services to employees shall be made
30in a timely fashion that is appropriate for the nature of the
31employee’s condition, but not to exceed 72 hours after the receipt
32of the information reasonably necessary to make the determination.
33(3) (A) Decisions to approve, modify, delay, or deny requests
34by physicians for authorization prior to, or concurrent with, the
35provision
of medical treatment services to employees shall be
36communicated to the requesting physician within 24 hours of the
37decision. Decisions resulting in modification, delay, or denial of
38all or part of the requested health care service shall be
39communicated to physicians initially by telephone or facsimile,
40and to the physician and employee in writing within 24 hours for
P13 1concurrent review, or within two business days of the decision for
2prospective review, as prescribed by the administrative director.
3If the request is not approved in full, disputes shall be resolved in
4accordance with Section 4610.5, if applicable, or otherwise in
5accordance with Section 4062.
6(B) In the case of concurrent review, medical care shall not be
7discontinued until the employee’s physician has been notified of
8the decision and a care plan has been agreed upon by the
physician
9that is appropriate for the medical needs of the employee. Medical
10care provided during a concurrent review shall be care that is
11medically necessary to cure and relieve, and an insurer or
12self-insured employer shall only be liable for those services
13determined medically necessary to cure and relieve. If the insurer
14or self-insured employer disputes whether or not one or more
15services offered concurrently with a utilization review were
16medically necessary to cure and relieve, the dispute shall be
17resolved pursuant to Section 4610.5, if applicable, or otherwise
18pursuant to Section 4062. Any compromise between the parties
19that an insurer or self-insured employer believes may result in
20payment for services that were not medically necessary to cure
21and relieve shall be reported by the insurer or the self-insured
22employer to the licensing board of the provider or providers who
23received
the payments, in a manner set forth by the respective
24board and in such a way as to minimize reporting costs both to the
25board and to the insurer or self-insured employer, for evaluation
26as to possible violations of the statutes governing appropriate
27professional practices. No fees shall be levied upon insurers or
28self-insured employers making reports required by this section.
29(4) Communications regarding decisions to approve requests
30by physicians shall specify the specific medical treatment service
31approved. Responses regarding decisions to modify, delay, or deny
32medical treatment services requested by physicians shall include
33a clear and concise explanation of the reasons for the employer’s
34decision, a description of the criteria or guidelines used, and the
35clinical reasons for the decisions regarding medical necessity. If
36a utilization
review decision to deny or delay a medical service is
37due to incomplete or insufficient information, the decision shall
38specify the reason for the decision and specify the information that
39is needed.
P14 1(5) If the employer, insurer, or other entity cannot make a
2decision within the timeframes specified in paragraph (1) or (2)
3because the employer or other entity is not in receipt of all of the
4information reasonably necessary and requested, because the
5employer requires consultation by an expert reviewer, or because
6the employer has asked that an additional examination or test be
7performed upon the employee that is reasonable and consistent
8with good medical practice, the employer shall immediately notify
9the physician and the employee, in writing, that the employer
10cannot make a decision within the required timeframe, and specify
11the
information requested but not received, the expert reviewer to
12be consulted, or the additional examinations or tests required. The
13employer shall also notify the physician and employee of the
14anticipated date on which a decision may be rendered. Upon receipt
15of all information reasonably necessary and requested by the
16employer, the employer shall approve, modify, or deny the request
17for authorization within the timeframes specified in paragraph (1)
18or (2).
19(6) A utilization review decision to modify, delay, or deny a
20treatment recommendation shall remain effective for 12 months
21from the date of the decision without further action by the employer
22with regard to any further recommendation by the same physician
23for the same treatment unless the further recommendation is
24supported by a documented change in the facts material to the
25basis
of the utilization review decision.
26(7) Utilization review of a treatment recommendation shall not
27be required while the employer is disputing liability for injury or
28treatment of the condition for which treatment is recommended
29pursuant to Section 4062.
30(8) If utilization review is deferred pursuant to paragraph (7),
31and it is finally determined that the employer is liable for treatment
32of the condition for which treatment is recommended, the time for
33the employer to conduct retrospective utilization review in
34accordance with paragraph (1) shall begin on the date the
35determination of the employer’s liability becomes final, and the
36time for the employer to conduct prospective utilization review
37shall commence from the date of the employer’s receipt of a
38treatment recommendation
after the determination of the
39employer’s liability.
P15 1(h) Every employer, insurer, or other entity subject to this section
2shall maintain telephone access for physicians to request
3authorization for health care services.
4(i) If the administrative director determines that the employer,
5insurer, or other entity subject to this section has failed to meet
6any of the timeframes in this section, or has failed to meet any
7other requirement of this section, the administrative director may
8assess, by order, administrative penalties for each failure. A
9proceeding for the issuance of an order assessing administrative
10penalties shall be subject to appropriate notice to, and an
11opportunity for a hearing with regard to, the person affected. The
12administrative penalties shall not be deemed to
be an exclusive
13remedy for the administrative director. These penalties shall be
14deposited in the Workers’ Compensation Administration Revolving
15Fund.
16(j) A utilization review process shall be accredited on or before
17July 1, 2018, and every three years thereafter, or more frequently
18if deemed necessary by the administrative director, by an
19independent, nonprofit organization to certify that the utilization
20review process meets specified criteria, including, but not limited
21to, timeliness in issuing a utilization review decision, the scope of
22medical material used in issuing a utilization review decision, and
23requiring a policy preventing financial incentives to doctors and
24other providers based on the utilization review decision. The
25administrative director shall adopt rules to implement the selection
26of an independent, nonprofit
organization for those certification
27purposes. The administrative director may adopt rules to require
28additional specific criteria for measuring the quality of a utilization
29review process for purposes of certification.
begin insertSection 4610 of the end insertbegin insertLabor Codeend insertbegin insert is amended to read:end insert
(a) For purposes of this section, “utilization review”
32means utilization review or utilization management functions that
33prospectively, retrospectively, or concurrently review and approve,
34modify,begin delete delay,end delete or deny, based in whole or in part on medical
35necessity to cure and relieve, treatment recommendations by
36physicians, as defined in Section 3209.3, prior to, retrospectively,
37or concurrent with the provision of medical treatment services
38pursuant to Section 4600.
39(b) Every employer shall establish a utilization review process
40in compliance with this section, either directly or through its insurer
P16 1or an entity with which an employer or insurer contracts for these
2services.
3(c) Each utilization review process shall be governed by written
4policies and procedures. These policies and procedures shall ensure
5that decisions based on the medical necessity to cure and relieve
6of proposed medical treatment services are consistent with the
7schedule for medical treatment utilization adopted pursuant to
8Section 5307.27. These policies and procedures, and a description
9of the utilization process, shall be filed with the administrative
10director and shall be disclosed by the employer to employees,
11physicians, and the public upon request.
12(d) If an employer, insurer, or other entity subject to this section
13requests medical information from a physician in order to
14determine whether to approve, modify,begin delete delay,end delete or deny requests for
15authorization, the employer shall request only the
information
16reasonably necessary to make the determination. The employer,
17insurer, or other entity shall employ or designate a medical director
18who holds an unrestricted license to practice medicine in this state
19issued pursuant to Section 2050 orbegin delete Sectionend delete 2450 of the Business
20and Professions Code. The medical director shall ensure that the
21process by which the employer or other entity reviews and
22approves, modifies,begin delete delays,end delete or denies requests by physicians prior
23to, retrospectively, or concurrent with the provision of medical
24treatment services, complies with the requirements of this section.
25Nothing in this section shall be construed as restricting the existing
26authority of the Medical Board of California.
27(e) No person other than a licensed physician who is competent
28to
evaluate the specific clinical issues involved in the medical
29treatment services, and where these services are within the scope
30of the physician’s practice, requested by the physician maybegin delete modify, begin insert modifyend insert or deny requests for authorization of medical
31delay,end delete
32treatment for reasons of medical necessity to cure and relieve.
33(f) The criteria or guidelines used in the utilization review
34process to determine whether to approve, modify,begin delete delay,end delete or deny
35medical treatment services shall be all of the following:
36(1) Developed with involvement from actively practicing
37physicians.
38(2) Consistent with the schedule for medical treatment utilization
39adopted pursuant to Section 5307.27.
40(3) Evaluated at least annually, and updated if necessary.
P17 1(4) Disclosed to the physician and the employee, if used as the
2basis of a decision tobegin delete modify, delay,end deletebegin insert modifyend insert or deny services in a
3specified case under review.
4(5) Available to the public upon request. An employer shall
5only be required to disclose the criteria or guidelines for the
6specific procedures or conditions requested. An employer may
7charge members of the public reasonable copying and postage
8expenses
related to disclosing criteria or guidelines pursuant to
9this paragraph. Criteria or guidelines may also be made available
10through electronic means. No charge shall be required for an
11employee whose physician’s request for medical treatment services
12is under review.
13(g) In determining whether to approve,begin delete modify, delay,end deletebegin insert modify,end insert
14 or deny requests by physicians prior to, retrospectively, or
15concurrent with the provisions of medical treatment services to
16employees all of the following requirements shall be met:
17(1) Prospective or concurrent decisions shall be made in a timely
18fashion that is appropriate for the nature of the employee’s
19condition, not to exceed five working days from the receipt of
the
20information reasonably necessary to make the determination, but
21in no event more than 14 days from the date of the medical
22treatment recommendation by the physician. In cases where the
23review is retrospective, a decision resulting in denial of all or part
24of the medical treatment service shall be communicated to the
25individual who received services, or to the individual’s designee,
26within 30 days of receipt of information that is reasonably
27necessary to make this determination. If payment for a medical
28treatment service is made within the time prescribed by Section
294603.2, a retrospective decision to approve the service need not
30otherwise be communicated.
31(2) When the employee’s condition is such that the employee
32faces an imminent and serious threat to his or her health, including,
33but not limited to, the potential loss of life, limb, or other major
34bodily function, or the normal timeframe for the decisionmaking
35process, as described in
paragraph (1), would be detrimental to the
36employee’s life or health or could jeopardize the employee’s ability
37to regain maximum function, decisions to approve, modify,begin delete delay,end delete
38 or deny requests by physicians prior to, or concurrent with, the
39provision of medical treatment services to employees shall be made
40in a timely fashion that is appropriate for the nature of the
P18 1employee’s condition, but not to exceed 72 hours after the receipt
2of the information reasonably necessary to make the determination.
3(3) (A) Decisions to approve, modify,begin delete delay,end delete or deny requests
4by physicians for authorization prior to, or concurrent with, the
5provision of medical treatment services to employees shall be
6communicated to the requesting physician within 24 hours of the
7decision.
Decisions resulting inbegin delete modification, delay,end deletebegin insert
modificationend insert
8 or denial of all or part of the requested health care service shall be
9communicated to physicians initially by telephone or facsimile,
10and to the physician and employee in writing within 24 hours for
11concurrent review, or within two business days of the decision for
12prospective review, as prescribed by the administrative director.
13If the request is not approved in full, disputes shall be resolved in
14accordance with Section 4610.5, if applicable, or otherwise in
15accordance with Section 4062.
16(B) In the case of concurrent review, medical care shall not be
17discontinued until the employee’s physician has been notified of
18the decision and a care plan has been agreed upon by the physician
19that is appropriate for the medical needs of the employee. Medical
20care provided during a concurrent review shall be care that is
21medically necessary to cure and relieve, and an insurer or
22self-insured employer
shall only be liable for those services
23determined medically necessary to cure and relieve. If the insurer
24or self-insured employer disputes whether or not one or more
25services offered concurrently with a utilization review were
26medically necessary to cure and relieve, the dispute shall be
27resolved pursuant to Section 4610.5, if applicable, or otherwise
28pursuant to Section 4062. Any compromise between the parties
29that an insurer or self-insured employer believes may result in
30payment for services that were not medically necessary to cure
31and relieve shall be reported by the insurer or the self-insured
32employer to the licensing board of the provider or providers who
33received the payments, in a manner set forth by the respective
34board and in such a way as to minimize reporting costs both to the
35board and to the insurer or self-insured employer, for evaluation
36as to possible violations of the statutes governing appropriate
37professional practices. No fees shall be levied upon insurers or
38self-insured employers
making reports required by this section.
39(4) Communications regarding decisions to approve requests
40by physicians shall specify the specific medical treatment service
P19 1approved. Responses regarding decisions tobegin delete modify, delay,end deletebegin insert modifyend insert
2 or deny medical treatment services requested by physicians shall
3include a clear and concise explanation of the reasons for the
4employer’s decision, a description of the criteria or guidelines
5used, and the clinical reasons for the decisions regarding medical
6necessity. If a utilization review decision to denybegin delete or delayend delete a medical
7service is due to incomplete or insufficient information, the
8decision shall specify the reason for the decision and
specify the
9information that is needed.
10(5) If the employer, insurer, or other entity cannot make a
11decision within the timeframes specified in paragraph (1) or (2)
12because the employer or other entity is not in receipt of all of the
13information reasonably necessary and requested, because the
14employer requires consultation by an expert reviewer, or because
15the employer has asked that an additional examination or test be
16performed upon the employee that is reasonable and consistent
17with good medical practice, the employer shall immediately notify
18the physician and the employee, in writing, that the employer
19cannot make a decision within the required timeframe, and specify
20the information requested but not received, the expert reviewer to
21be consulted, or the additional examinations or tests required. The
22employer shall also notify the physician and employee of the
23anticipated date on which a decision may be rendered. Upon receipt
24of all
information reasonably necessary and requested by the
25employer, the employer shall approve, modify, or deny the request
26for authorization within the timeframes specified in paragraph (1)
27or (2).
28(6) A utilization review decision tobegin delete modify, delay,end deletebegin insert modifyend insert or
29deny a treatment recommendation shall remain effective for 12
30months from the date of the decision without further action by the
31employer with regard to any further recommendation by the same
32physician for the same treatment unless the further recommendation
33is supported by a documented change in the facts material to the
34basis of the utilization review decision.
35(7) Utilization review of a treatment recommendation shall not
36be required
while the employer is disputing liability for injury or
37treatment of the condition for which treatment is recommended
38pursuant to Section 4062.
39(8) If utilization review is deferred pursuant to paragraph (7),
40and it is finally determined that the employer is liable for treatment
P20 1of the condition for which treatment is recommended, the time for
2the employer to conduct retrospective utilization review in
3accordance with paragraph (1) shall begin on the date the
4determination of the employer’s liability becomes final, and the
5time for the employer to conduct prospective utilization review
6shall commence from the date of the employer’s receipt of a
7treatment recommendation after the determination of the
8employer’s liability.
9(h) Every employer, insurer, or other entity subject to this section
10shall maintain telephone access for physicians to request
11authorization for health care
services.
12(i) If the administrative director determines that the employer,
13insurer, or other entity subject to this section has failed to meet
14any of the timeframes in this section, or has failed to meet any
15other requirement of this section, the administrative director may
16assess, by order, administrative penalties for each failure. A
17proceeding for the issuance of an order assessing administrative
18penalties shall be subject to appropriate notice to, and an
19opportunity for a hearing with regard to, the person affected. The
20administrative penalties shall not be deemed to be an exclusive
21remedy for the administrative director. These penalties shall be
22deposited in the Workers’ Compensation Administration Revolving
23Fund.
24
(j) This section shall remain in effect only until January 1,
2018,
25and as of that date is repealed, unless a later enacted statute, that
26is enacted before January 1, 2018, deletes or extends that date.
begin insertSection 4610 is added to the end insertbegin insertLabor Codeend insertbegin insert, to read:end insert
begin insert(a) For purposes of this section, “utilization review”
29means utilization review or utilization management functions that
30prospectively, retrospectively, or concurrently review and approve,
31modify, or deny, based in whole or in part on medical necessity to
32cure and relieve, treatment recommendations by physicians, as
33defined in Section 3209.3, prior to, retrospectively, or concurrent
34with the provision of medical treatment services pursuant to Section
354600.
36
(b) For all dates of injury occurring on or after January 1, 2018,
37emergency treatment services and medical treatment rendered for
38a body part or condition accepted as compensable by the employer,
39by a member of the medical provider network or health care
40organization, or by a physician predesignated pursuant
to
P21 1subdivision (d) of Section 4600, within the 30 days following the
2initial date of injury, shall be authorized without prospective
3utilization review, except as provided in subdivision (c). In the
4event that the employee is not subject to treatment with a medical
5provider network, health care organization, or predesignated
6physician pursuant to subdivision (d) of Section 4600, the employee
7shall be eligible for treatment under this section within 30 days
8following the initial date of injury if the treatment is rendered by
9a physician or facility selected by the employer. For treatment
10rendered by a medical provider network physician, health care
11organization physician, a physician predesignated pursuant to
12subdivision (d) of Section 4600, or an employer-selected physician,
13the report required under Section 6409 and a complete request
14for authorization shall be submitted by the physician within five
15days following the employee’s initial visit and evaluation.
16
(c) Unless authorized by the employer or rendered as emergency
17medical treatment, the following medical treatment services, as
18defined in rules adopted by the administrative director, that are
19rendered through a member of the medical provider network or
20health care organization, a predesignated physician, an
21employer-selected physician, or an employer-selected facility,
22within the 30 days following the initial date of injury, shall be
23subject to prospective utilization review under this section:
24
(1) Services provided for a condition or occupational injury or
25illness that is not addressed or allowed for in the medical treatment
26utilization schedule guidelines adopted pursuant to Section
275307.27.
28
(2) Pharmaceuticals, to the extent they are neither expressly
29exempted from prospective review nor authorized by the drug
30
formulary adopted pursuant to Section 5307.27.
31
(3) Non-emergency inpatient and outpatient surgery, including
32all presurgical and postsurgical services.
33
(4) Psychological treatment services.
34
(5) Home health care services.
35
(6) Imaging and radiology services, excluding X-rays.
36
(7) All durable medical equipment, whose combined total value
37exceeds two hundred fifty dollars ($250), as determined by the
38official medical fee schedule.
39
(8) Electrodiagnostic medicine, including, but not limited to,
40electromyography and nerve conduction studies.
P22 1
(9) Any other service
designated and defined through rules
2adopted by the administrative director.
3
(d) Any request for payment for treatment provided under
4subdivision (b) shall comply with Section 4603.2 and be submitted
5to the employer, or its insurer or claims administrator, within 30
6days of the date the service was provided.
7
(e) If a physician fails to submit the report required under
8Section 6409 and a complete request for authorization, as
9described in subdivision (b), an employer may remove the
10physician’s ability under this subdivision to provide further medical
11treatment to the employee that is exempt from prospective
12utilization review.
13
(f) An employer may perform retrospective utilization review
14for any treatment provided pursuant to subdivision (b) solely for
15the purpose of determining if the physician is prescribing
treatment
16consistent with the schedule for medical treatment utilization,
17including, but not limited to, the drug formulary adopted pursuant
18to Section 5307.27.
19
(1) If it is found after retrospective utilization reviews that there
20is a pattern and practice of the physician or provider failing to
21render treatment consistent with the schedule for medical treatment
22utilization, including the drug formulary, the employer may remove
23the ability of the predesignated physician, employer-selected
24physician, or the member of the medical provider network or health
25care organization under this subdivision to provide further medical
26treatment to any employee that is exempt from prospective
27utilization review. The employer shall notify the physician or
28provider of the results of the retrospective utilization review and
29the requirement for prospective utilization review for all subsequent
30medical treatment.
31
(2) The results of retrospective utilization review may constitute
32a showing of good cause for an employer’s petition requesting a
33change of physician or provider pursuant to Section 4603 and may
34serve as grounds for termination of the physician or provider from
35the medical provider network or health care organization.
36
(g) Every employer shall establish a utilization review process
37in compliance with this section, either directly or through its
38insurer or an entity with which an employer or insurer contracts
39for these services.
P23 1
(1) Each utilization review process that modifies or denies
2requests for authorization of medical treatment shall be governed
3by written policies and procedures. These policies and procedures
4shall ensure that decisions based on the medical necessity to cure
5and relieve of proposed medical treatment services are consistent
6with the schedule for
medical treatment utilization, including the
7drug formulary, adopted pursuant to Section 5307.27.
8
(2) The employer, insurer, or other entity shall employ or
9designate a medical director who holds an unrestricted license to
10practice medicine in this state issued pursuant to Section 2050 or
11Section 2450 of the Business and Professions Code. The medical
12director shall ensure that the process by which the employer or
13other entity reviews and approves, modifies, or denies requests by
14physicians prior to, retrospectively, or concurrent with the
15provision of medical treatment services complies with the
16requirements of this section. Nothing in this section shall be
17construed as restricting the existing authority of the Medical Board
18of California.
19
(3) (A) No person other than a licensed physician who is
20competent to evaluate the specific clinical issues involved in
the
21medical treatment services, and where these services are within
22the scope of the physician’s practice, requested by the physician
23may modify or deny requests for authorization of medical treatment
24for reasons of medical necessity to cure and relieve or due to
25incomplete or insufficient information under subdivisions (i) and
26(j).
27
(B) (i) The employer, or any entity conducting utilization review
28on behalf of the employer, shall neither offer nor provide any
29financial incentive or consideration to a physician based on the
30number of modifications, delays, or denials made by the physician
31under this section.
32
(ii) An insurer or third-party administrator shall not refer
33utilization review services conducted on behalf of an employer
34under this section to an entity in which the insurer or third-party
35administrator has a financial interest as defined under Section
36
139.32. This prohibition does not apply if the insurer or third-party
37administrator provides the employer and the administrative
38director with prior written disclosure of both of the following:
39
(I) The entity conducting the utilization review services.
P24 1
(II) The insurer or third-party administrator’s financial interest
2in the entity.
3
(C) The administrative director has authority pursuant to this
4section to review any compensation agreement, payment schedule,
5or contract between the employer, or any entity conducting
6utilization review on behalf of the employer, and the utilization
7review physician. Any information disclosed to the administrative
8director pursuant to this paragraph shall be considered
9confidential information and not subject to disclosure pursuant to
10the California Public Records Act (Chapter 3.5
(commencing with
11Section 6250) of Division 7 of Title 1 of the Government Code).
12Disclosure of the information to the administrative director
13pursuant to this subdivision shall not waive the provisions of the
14Evidence Code relating to privilege.
15
(4) A utilization review process that modifies or denies requests
16for authorization of medical treatment shall be accredited on or
17before July 1, 2018, and shall retain active accreditation while
18providing utilization review services, by an independent, nonprofit
19organization to certify that the utilization review process meets
20specified criteria, including, but not limited to, timeliness in issuing
21a utilization review decision, the scope of medical material used
22in issuing a utilization review decision, peer-to-peer consultation,
23internal appeal procedure, and requiring a policy preventing
24financial incentives to doctors and other providers based on the
25utilization review decision. The administrative
director shall adopt
26rules to implement the selection of an independent, nonprofit
27organization for those accreditation purposes. Until those rules
28are adopted, the administrative director shall designate URAC as
29the accrediting organization. The administrative director may
30adopt rules to do any of the following:
31
(A) Require additional specific criteria for measuring the quality
32of a utilization review process for purposes of accreditation.
33
(B) Exempt nonprofit, public sector internal utilization review
34programs from the accreditation requirement pursuant to this
35section, if the administrative director has adopted minimum
36standards applicable to nonprofit, public sector internal utilization
37review programs that meet or exceed the accreditation standards
38developed pursuant to this section.
39
(5) On or before July 1,
2018, each employer, either directly
40or through its insurer or an entity with which an employer or
P25 1insurer contracts for utilization review services, shall submit a
2description of the utilization review process that modifies or denies
3requests for authorization of medical treatment and the written
4policies and procedures to the administrative director for approval.
5Approved utilization review process descriptions and the
6accompanying written policies and procedures shall be disclosed
7by the employer to employees and physicians and made available
8to the public by posting on the employer’s, claims administrator’s,
9or utilization review organization’s Internet Web site.
10
(h) The criteria or guidelines used in the utilization review
11process to determine whether to approve, modify, or deny medical
12treatment services shall be all of the following:
13
(1) Developed with involvement from
actively practicing
14physicians.
15
(2) Consistent with the schedule for medical treatment
16utilization, including the drug formulary, adopted pursuant to
17Section 5307.27.
18
(3) Evaluated at least annually, and updated if necessary.
19
(4) Disclosed to the physician and the employee, if used as the
20basis of a decision to modify or deny services in a specified case
21under review.
22
(5) Available to the public upon request. An employer shall only
23be required to disclose the criteria or guidelines for the specific
24procedures or conditions requested. An employer may charge
25members of the public reasonable copying and postage expenses
26related to disclosing criteria or guidelines pursuant to this
27paragraph. Criteria or guidelines may also be made available
28through
electronic means. No charge shall be required for an
29employee whose physician’s request for medical treatment services
30is under review.
31
(i) In determining whether to approve, modify, or deny requests
32by physicians prior to, retrospectively, or concurrent with the
33provisions of medical treatment services to employees, all of the
34following requirements shall be met:
35
(1) Except for treatment requests made pursuant to the
36formulary, prospective or concurrent decisions shall be made in
37a timely fashion that is appropriate for the nature of the employee’s
38condition, not to exceed five working days from the receipt of a
39request for authorization for medical treatment and supporting
40information reasonably necessary to make the determination, but
P26 1in no event more than 14 days from the date of the medical
2treatment recommendation by the physician. Prospective decisions
3regarding requests
for treatment covered by the formulary shall
4be made no more than five days from the date of the medical
5treatment request. The request for authorization and supporting
6documentation may be submitted electronically under rules adopted
7by the administrative director.
8
(2) In cases where the review is retrospective, a decision
9resulting in denial of all or part of the medical treatment service
10shall be communicated to the individual who received services, or
11to the individual’s designee, within 30 days of receipt of
12information that is reasonably necessary to make this
13determination. If payment for a medical treatment service is made
14within the time prescribed by Section 4603.2, a retrospective
15decision to approve the service need not otherwise be
16communicated.
17
(3) When the employee’s condition is such that the employee
18faces an imminent and serious threat to his or her health,
including,
19but not limited to, the potential loss of life, limb, or other major
20bodily function, or the normal timeframe for the decisionmaking
21process, as described in paragraph (1), would be detrimental to
22the employee’s life or health or could jeopardize the employee’s
23ability to regain maximum function, decisions to approve, modify,
24or deny requests by physicians prior to, or concurrent with, the
25provision of medical treatment services to employees shall be made
26in a timely fashion that is appropriate for the nature of the
27employee’s condition, but not to exceed 72 hours after the receipt
28of the information reasonably necessary to make the determination.
29
(4) (A) Final decisions to approve, modify, or deny requests
30by physicians for authorization prior to, or concurrent with, the
31provision of medical treatment services to employees shall be
32communicated to the requesting physician within 24 hours of the
33decision by
telephone, facsimile, or, if agreed to by the parties,
34secure email.
35
(B) Decisions resulting in modification or denial of all or part
36of the requested health care service shall be communicated in
37writing to the employee, and to the physician if the initial
38communication under subparagraph (A) was by telephone, within
3924 hours for concurrent review, or within two business days of the
40decision for prospective review, as prescribed by the administrative
P27 1director. If the request is modified or denied, disputes shall be
2resolved in accordance with Section 4610.5, if applicable, or
3otherwise in accordance with Section 4062.
4
(C) In the case of concurrent review, medical care shall not be
5discontinued until the employee’s physician has been notified of
6the decision and a care plan has been agreed upon by the physician
7that is appropriate for the medical needs of the employee. Medical
8care
provided during a concurrent review shall be care that is
9medically necessary to cure and relieve, and an insurer or
10self-insured employer shall only be liable for those services
11determined medically necessary to cure and relieve. If the insurer
12or self-insured employer disputes whether or not one or more
13services offered concurrently with a utilization review were
14medically necessary to cure and relieve, the dispute shall be
15resolved pursuant to Section 4610.5, if applicable, or otherwise
16pursuant to Section 4062. Any compromise between the parties
17that an insurer or self-insured employer believes may result in
18payment for services that were not medically necessary to cure
19and relieve shall be reported by the insurer or the self-insured
20employer to the licensing board of the provider or providers who
21received the payments, in a manner set forth by the respective
22board and in such a way as to minimize reporting costs both to
23the board and to the insurer or self-insured employer, for
24evaluation as to possible
violations of the statutes governing
25appropriate professional practices. No fees shall be levied upon
26insurers or self-insured employers making reports required by this
27section.
28
(5) Communications regarding decisions to approve requests
29by physicians shall specify the specific medical treatment service
30approved. Responses regarding decisions to modify or deny
31medical treatment services requested by physicians shall include
32a clear and concise explanation of the reasons for the employer’s
33decision, a description of the criteria or guidelines used, and the
34clinical reasons for the decisions regarding medical necessity. If
35a utilization review decision to deny a medical service is due to
36incomplete or insufficient information, the decision shall specify
37all of the following:
38
(A) The reason for the decision.
39
(B) A
specific description of the information that is needed.
P28 1
(C) The date(s) and time(s) of attempts made to contact the
2physician to obtain the necessary information.
3
(D) A description of the manner in which the request was
4communicated.
5
(j) (1) If an employer, insurer, or other entity subject to this
6section requests medical information from a physician in order to
7determine whether to approve, modify, or deny requests for
8authorization, the employer shall request only the information
9reasonably necessary to make the determination.
10
(2) If the employer, insurer, or other entity cannot make a
11decision within the timeframes specified in paragraph (1), (2), or
12(3) of subdivision (i) because the employer or other entity is not
13in receipt
of, or in possession of, all of the information reasonably
14necessary to make a determination, the employer shall immediately
15notify the physician and the employee, in writing, that the employer
16cannot make a decision within the required timeframe, and specify
17the information that must be provided by the physician for a
18determination to be made. Upon receipt of all information
19reasonably necessary and requested by the employer, the employer
20shall approve, modify, or deny the request for authorization within
21the timeframes specified in paragraph (1), (2), or (3) of subdivision
22(i).
23
(k) A utilization review decision to modify, delay, or deny a
24treatment recommendation shall remain effective for 12 months
25from the date of the decision without further action by the employer
26with regard to any further recommendation by the same physician,
27or another physician within the requesting physician’s practice
28group, for the same treatment unless the further
recommendation
29is supported by a documented change in the facts material to the
30basis of the utilization review decision.
31
(l) Utilization review of a treatment recommendation shall not
32be required while the employer is disputing liability for injury or
33treatment of the condition for which treatment is recommended
34pursuant to Section 4062.
35
(m) If utilization review is deferred pursuant to subdivision (l),
36and it is finally determined that the employer is liable for treatment
37of the condition for which treatment is recommended, the time for
38the employer to conduct retrospective utilization review in
39accordance with paragraph (2) of subdivision (i) shall begin on
40the date the determination of the employer’s liability becomes
P29 1final, and the time for the employer to conduct prospective
2utilization review shall commence from the date of the employer’s
3receipt of a treatment
recommendation after the determination of
4the employer’s liability.
5
(n) Every employer, insurer, or other entity subject to this
6section shall maintain telephone access during California business
7hours for physicians to request authorization for health care
8services and to conduct peer-to-peer discussions regarding issues,
9including the appropriateness of a requested treatment,
10modification of a treatment request, or obtaining additional
11information needed to make a medical necessity decision.
12
(o) The administrative director shall develop a system for the
13mandatory electronic reporting of documents related to every
14utilization review performed by each employer, which shall be
15administered by the Division of Workers’ Compensation. The
16administrative director shall adopt regulations specifying the
17documents to be submitted by the employer and the authorized
18transmission format and
timeframe for their submission. For
19purposes of this subdivision, “employer” means the employer, the
20insurer of an insured employer, a claims administrator, or a
21utilization review organization, or other entity acting on behalf of
22any of them.
23
(p) If the administrative director determines that the employer,
24insurer, or other entity subject to this section has failed to meet
25any of the timeframes in this section, or has failed to meet any
26other requirement of this section, the administrative director may
27assess, by order, administrative penalties for each failure. A
28proceeding for the issuance of an order assessing administrative
29penalties shall be subject to appropriate notice to, and an
30opportunity for a hearing with regard to, the person affected. The
31administrative penalties shall not be deemed to be an exclusive
32remedy for the administrative director. These penalties shall be
33deposited in the Workers’ Compensation Administration Revolving
34
Fund.
35
(q) This section shall become operative on January 1, 2018.
begin insertSection 4610.5 of the end insertbegin insertLabor Codeend insertbegin insert is amended to read:end insert
(a) This section applies to the following disputes:
38(1) Any dispute over a utilization review decision regarding
39treatment for an injury occurring on or after January 1, 2013.
P30 1(2) Any dispute over a utilization review decision if the decision
2is communicated to the requesting physician on or after July 1,
32013, regardless of the date of injury.
4
(3) Any dispute occurring on or after January 1, 2018, over
5medication prescribed pursuant to the drug formulary adopted
6pursuant to Section 5307.27.
7(b) A dispute described in subdivision (a) shall be resolved only
8in accordance with this section.
9(c) For purposes of this section and Section 4610.6, the
10following definitions apply:
11(1) “Disputed medical treatment” means medical treatment that
12has beenbegin delete modified, delayed,end deletebegin insert modifiedend insert or denied by a utilization
13reviewbegin delete decision.end deletebegin insert decision on the basis of medical necessity.end insert
14(2) “Medically necessary” and “medical necessity” mean
15medical treatment that is reasonably required to cure or relieve the
16injured employee of the effects of his or her injury and based on
17the following standards, which shall be appliedbegin delete in the order listed, begin insert
as set forth in the medical treatment utilization schedule,
18allowing reliance on a lower ranked standard only if every higher
19ranked standard is inapplicable to the employee’s medical
20condition:end delete
21including the drug formulary, adopted by the administrative
22director pursuant to Section 5307.27:end insert
23(A) Thebegin delete guidelinesend deletebegin insert guidelines, including the drug formulary,end insert
24 adopted by the administrative director pursuant to Section 5307.27.
25(B) Peer-reviewed scientific and medical evidence regarding
26the effectiveness of the disputed service.
27(C) Nationally recognized professional standards.
28(D) Expert opinion.
29(E) Generally accepted standards of medical practice.
30(F) Treatments that are likely to provide a benefit to a patient
31for conditions for which other treatments are not clinically
32efficacious.
33(3) “Utilization review decision” means a decision pursuant to
34Section 4610 tobegin delete modify, delay,end deletebegin insert modifyend insert or deny, based in whole or
35in part on medical necessity to cure or relieve, a treatment
36recommendation or recommendations by a physician prior to,
37retrospectively, or concurrent with, the provision of medical
38treatment services pursuant to Section 4600 or subdivision (c) of
39Section 5402.begin insert “Utilization review
decision” may also mean a
40determination, occurring on or after January 1, 2018, by a
P31 1physician regarding the medical necessity of medication prescribed
2pursuant to the drug formulary adopted pursuant to Section
35307.27.end insert
4(4) Unless otherwise indicated by context, “employer” means
5the employer, the insurer of an insured employer, a claims
6administrator, or a utilization review organization, or other entity
7acting on behalf of any of them.
8(d) If a utilization review decisionbegin delete denies, modifies, or delaysend delete
9begin insert denies or modifiesend insert a treatmentbegin delete recommendation,end deletebegin insert
recommendation
10based on medical necessity,end insert the employee may request an
11independent medical review as provided by this section.
12(e) A utilization review decision may be reviewed or appealed
13only by independent medical review pursuant to this section.
14Neither the employee nor the employer shall have any liability for
15medical treatment furnished without the authorization of the
16employer if the treatment isbegin delete delayed, modified,end deletebegin insert modifiedend insert or denied
17by a utilization reviewbegin delete decisionend deletebegin insert decision,end insert unless the utilization
18review decision is
overturned by independent medical review in
19accordance with this section.
20(f) As part of its notification to the employee regarding an initial
21utilization review decisionbegin insert based on medical necessityend insert thatbegin delete denies, begin insert denies or modifiesend insert
a treatment recommendation,
22modifies, or delaysend delete
23the employer shall provide the employee with abegin delete form not to exceed begin insert one-page formend insert prescribed by the administrative director,
24two pages,end delete
25and an addressed envelope, which the employee may return to the
26administrative director or the administrative director’s designee
27to initiate an independent medical review.begin insert The employee may also
28request independent medical review electronically under rules
29adopted by the administrative director.end insert The employer shall include
30on the form any information required by the administrative director
31to facilitate the completion of the independent medical review.
32The form shall also include all of the following:
33(1) Notice that the utilization review decision is final unless the
34employee requests independent medical review.
35(2) A statement indicating the employee’s consent to obtain any
36necessary medical records from the employer or insurer and from
37any medical provider the employee may have consulted on the
38matter, to be signed by the employee.
P32 1(3) Notice of the employee’s right to provide information or
2documentation, either directly or through the employee’s physician,
3regarding the following:
4(A) The treating physician’s recommendation indicating that
5the disputed medical treatment is medically necessary for the
6employee’s medical condition.
7(B) Medical information or justification that a
disputed medical
8treatment, on an urgent care or emergency basis, was medically
9necessary for the employee’s medical condition.
10(C) Reasonable information supporting the employee’s position
11that the disputed medical treatment is or was medically necessary
12for the employee’s medical condition, including all information
13provided to the employee by the employer or by the treating
14physician, still in the employee’s possession, concerning the
15employer’s or the physician’s decision regarding the disputed
16medical treatment, as well as any additional material that the
17employee believes is relevant.
18(g) The independent medical review process may be terminated
19at any time upon the employer’s written authorization of the
20disputed medical treatment.begin insert Notice of the authorization, any
21settlement or award that may
resolve the medical treatment dispute,
22or the requesting physician withdrawing the request for treatment,
23shall be communicated to the independent medical review
24organization by the employer within five days.end insert
25(h) (1) The employee may submit a request for independent
26medical review to thebegin delete division no later than 30 days after the begin insert division.
27service of the utilization review decision to the employee.end delete
28The request may be made electronically under rules adopted by
29the administrative director. The request shall be made no later
30than as follows:end insert
31
(A) For formulary disputes,
10 days after the service of the
32utilization review decision to the employee.
33
(B) For all other medical treatment disputes, 30 days after the
34service of the utilization review decision to the employee.
35(2) If at the time of a utilization review decision the employer
36is also disputing liability for the treatment for any reason besides
37medical necessity, the time for the employee to submit a request
38for independent medical review to the administrative director or
39administrative director’s designee is extended to 30 days after
P33 1service of a notice to the employee showing that the other dispute
2of liability has been resolved.
3(3) If the employer fails to comply with subdivision (f) at the
4time of notification of its utilization review decision, the time
5limitations for the
employee to submit a request for independent
6medical review shall not begin to run until the employer provides
7the required notice to the employee.
8(4) A provider of emergency medical treatment when the
9employee faced an imminent and serious threat to his or her health,
10including, but not limited to, the potential loss of life, limb, or
11other major bodily function, may submit a request for independent
12medical review on its own behalf. A request submitted by a
13provider pursuant to this paragraph shall be submitted to the
14administrative director or administrative director’s designee within
15the time limitations applicable for an employee to submit a request
16for independent medical review.
17(i) An employer shall not engage in any conduct that has the
18effect of delaying the independent review process. Engaging in
19that conduct or failure of the employer to promptly comply with
20this
section is a violation of this section and, in addition to any
21other fines, penalties, and other remedies available to the
22administrative director, the employer shall be subject to an
23administrative penalty in an amount determined pursuant to
24regulations to be adopted by the administrative director, not to
25exceed five thousand dollars ($5,000) for each day that proper
26notification to the employee is delayed. The administrative
27penalties shall be paid to the Workers’ Compensation
28Administration Revolving Fund.
29(j) For purposes of this section, an employee may designate a
30parent, guardian, conservator, relative, or other designee of the
31employee as an agent to act on his or her behalf. A designation of
32an agent executed prior to the utilization review decision shall not
33be valid. The requesting physician may join with or otherwise
34assist the employee in seeking an independent medical review,
35and may advocate on behalf of the employee.
36(k) The administrative director or his or her designee shall
37expeditiously review requests and immediately notify the employee
38and the employer in writing as to whether the request for an
39independent medical review has been approved, in whole or in
40part, and, if not approved, the reasons therefor. If there appears to
P34 1be any medical necessity issue, the dispute shall be resolved
2pursuant to an independent medical review, except that, unless the
3employer agrees that the case is eligible for independent medical
4review, a request for independent medical review shall be deferred
5if at the time of a utilization review decision the employer is also
6disputing liability for the treatment for any reason besides medical
7necessity.
8(l) Upon notice from the administrative director that an
9independent review organization has been assigned, the employer
10shallbegin insert
electronicallyend insert
provide to the independent medical review
11organizationbegin insert under rules adopted by the administrative director a
12copy and list ofend insert all of the following documents within 10 days of
13notice of assignment:
14(1) A copy of all of the employee’s medical records in the
15possession of the employer or under the control of the employer
16relevant to each of the following:
17(A) The employee’s current medical condition.
18(B) The medical treatment being provided by the employer.
19(C) Thebegin delete disputed medical treatment requested by the employee.end delete
20
begin insert
request for authorization and utilization review decision.end insert
21(2) A copy of all information provided to the employee by the
22employer concerning employer and provider decisions regarding
23the disputed treatment.
24(3) A copy of any materials the employee or the employee’s
25provider submitted to the employer in support of the employee’s
26request for the disputed treatment.
27(4) A copy of any other relevant documents or information used
28by the employer or its utilization review organization in
29determining whether the disputed treatment should have been
30provided, and any statements by the employer or its utilization
31review organization explaining the reasons for the decision to
32begin delete deny, modify, or delayend deletebegin insert
deny or modifyend insert the recommended treatment
33on the basis of medical necessity. The employer shall concurrently
34provide a copy of the documents required by this paragraph to the
35employee and the requesting physician, except that documents
36previously provided to the employee or physician need not be
37provided again if a list of those documents is provided.
38(m) Any newly developed or discovered relevant medical
39records in the possession of the employer after the initial documents
40are provided to the independent medical review organization shall
P35 1be forwarded immediately to the independent medical review
2organization. The employer shall concurrently provide a copy of
3medical records required by this subdivision to the employee or
4the employee’s treating physician, unless the offer of medical
5records is declined or otherwise prohibited by law. The
6confidentiality of medical records shall be maintained pursuant
to
7applicable state and federal laws.
8(n) If there is an imminent and serious threat to the health of
9the employee, as specified in subdivision (c) of Section 1374.33
10of the Health and Safety Code, all necessary information and
11documents required by subdivision (l) shall be delivered to the
12independent medical review organization within 24 hours of
13approval of the request for review.
14(o) The employer shall promptly issue a notification to the
15employee, after submitting all of the required material to the
16independent medical review organization, that lists documents
17submitted and includes copies of material not previously provided
18to the employee or the employee’s designee.
19
(p) The claims
administrator who issued the utilization review
20decision in dispute shall notify the independent medical review
21organization if there is a change in the claims administrator
22responsible for the claim. Notice shall be given to the independent
23medical review organization within five working days of the change
24in administrator taking effect.
begin insertSection 4610.6 of the end insertbegin insertLabor Codeend insertbegin insert is amended to read:end insert
(a) Upon receipt of a case pursuant to Section 4610.5,
27an independent medical review organization shall conduct the
28review in accordance with this article and any regulations or orders
29of the administrative director. The organization’s review shall be
30limited to an examination of the medical necessity of the disputed
31medical treatment.
32(b) Upon receipt of information and documents related to a case,
33the medical reviewer or reviewers selected to conduct the review
34by the independent medical review organization shall promptly
35review all pertinent medical records of the employee, provider
36reports, and any other information submitted to the organization
37or requested from any of the parties to the dispute by the reviewers.
38If the reviewers request information from
any of the parties, a copy
39of the request and the response shall be provided to all of the
P36 1parties. The reviewer or reviewers shall also review relevant
2information related to the criteria set forth in subdivision (c).
3(c) Following its review, the reviewer or reviewers shall
4determine whether the disputed health care service was medically
5necessary based on the specific medical needs of the employee
6and the standards of medical necessity as defined in subdivision
7(c) of Section 4610.5.
8(d) begin insert(1)end insertbegin insert end insertThe organization shall complete its review and make
9its determination in writing, and in layperson’s terms to the
10maximum extent practicable,begin delete within 30 days of the receipt of the begin insert
and the
11request for review and supporting documentation, or within less
12time as prescribed by the administrative director. Ifend delete
13determination shall be issued, as follows:end insert
14
(A) For a dispute over medication prescribed pursuant to the
15drug formulary submitted under subdivision (h) of Section 4610.5,
16within five working days from the date of receipt of the request for
17review and supporting documentation, or within less time as
18prescribed by the administrative director.
19
(B) For all other medical treatment disputes submitted for
20review under subdivision (h) of Section 4610.5, within 30 days of
21receipt of the request for review and supporting documentation,
22or within less time as prescribed by the
administrative director.
23begin insert(C)end insertbegin insert end insertbegin insertIfend insert the disputed medical treatment has not been provided and
24the employee’s provider or the administrative director certifies in
25writing that an imminent and serious threat to the health of the
26employee may exist, including, but not limited to, serious pain,
27the potential loss of life, limb, or major bodily function, or the
28immediate and serious deterioration of the health of the employee,
29the analyses and determinations of the reviewers shall be expedited
30and rendered within three days of the receipt of the information.
31
begin delete Subjectend delete
32begin insert(2)end insertbegin insert end insertbegin insertSubjectend insert to the approval of the administrative director, the
33deadlines for analyses and determinations involving both regular
34and expedited reviews may be extended for up to three days in
35extraordinary circumstances or for good cause.
36(e) The medical professionals’ analyses and determinations shall
37state whether the disputed health care service is medically
38necessary. Each analysis shall cite the employee’s medical
39condition, the relevant documents in the record, and the relevant
40findings associated with the provisions of subdivision (c) to support
P37 1the determination. If more than one medical professional reviews
2the case, the recommendation of the majority shall prevail. If the
3medical professionals reviewing the case are evenly split as to
4whether the disputed health care service should be provided, the
5decision shall be in favor of providing the service.
6(f) The independent medical review organization shall provide
7the administrative director, the employer, the employee, and the
8employee’s provider with the analyses and determinations of the
9medical professionals reviewing the case, and a description of the
10qualifications of the medical professionals. The independent
11medical review organization shall keep the names of the reviewers
12confidential in all communications with entities or individuals
13outside the independent medical review organization. If more than
14one medical professional reviewed the case and the result was
15differing determinations, the independent medical review
16organization shall provide each of the separate reviewer’s analyses
17and determinations.
18(g) The determination of the independent medical review
19organization shall be deemed to be the determination of the
20administrative director and shall be binding on all
parties.
21(h) A determination of the administrative director pursuant to
22this section may be reviewed only by a verified appeal from the
23medical review determination of the administrative director, filed
24with the appeals board for hearing pursuant to Chapter 3
25(commencing with Section 5500) of Part 4 and served on all
26interested parties within 30 days of the date of mailing of the
27determination to the aggrieved employee or the aggrieved
28employer. The determination of the administrative director shall
29be presumed to be correct and shall be set aside only upon proof
30by clear and convincing evidence of one or more of the following
31grounds for appeal:
32(1) The administrative director acted without or in excess of the
33administrative director’s powers.
34(2) The determination of the administrative director was
35procured by
fraud.
36(3) The independent medical reviewer was subject to a material
37conflict of interest that is in violation of Section 139.5.
38(4) The determination was the result of bias on the basis of race,
39national origin, ethnic group identification, religion, age, sex,
40sexual orientation, color, or disability.
P38 1(5) The determination was the result of a plainly erroneous
2express or implied finding of fact, provided that the mistake of
3fact is a matter of ordinary knowledge based on the information
4submitted for review pursuant to Section 4610.5 and not a matter
5that is subject to expert opinion.
6(i) If the determination of the administrative director is reversed,
7the dispute shall be remanded to the administrative director to
8submit the dispute to independent
medical review by a different
9independent review organization. In the event that a different
10independent medical review organization is not available after
11remand, the administrative director shall submit the dispute to the
12original medical review organization for review by a different
13reviewer in the organization. In no event shall a workers’
14compensation administrative law judge, the appeals board, or any
15higher court make a determination of medical necessity contrary
16to the determination of the independent medical review
17organization.
18(j) Upon receiving the determination of the administrative
19director that a disputed health care service is medically necessary,
20the employer shall promptly implement the decision as provided
21by this section unless the employer has also disputed liability for
22any reason besides medical necessity. In the case of reimbursement
23for services already rendered, the employer shall reimburse the
24provider or employee,
whichever applies, within 20 days, subject
25to resolution of any remaining issue of the amount of payment
26pursuant to Sections 4603.2 to 4603.6, inclusive. In the case of
27services not yet rendered, the employer shall authorize the services
28within five working days of receipt of the written determination
29from the independent medical review organization, or sooner if
30appropriate for the nature of the employee’s medical condition,
31and shall inform the employee and provider of the authorization.
32(k) Failure to pay for services already provided or to authorize
33services not yet rendered within the time prescribed by subdivision
34(l) is a violation of this section and, in addition to any other fines,
35penalties, and other remedies available to the administrative
36director, the employer shall be subject to an administrative penalty
37in an amount determined pursuant to regulations to be adopted by
38the administrative director, not to exceed five thousand
dollars
39($5,000) for each day the decision is not implemented. The
P39 1administrative penalties shall be paid to the Workers’
2Compensation Administration Revolving Fund.
3(l) The costs of independent medical review and the
4administration of the independent medical review system shall be
5borne by employers through a fee system established by the
6administrative director. After considering any relevant information
7on program costs, the administrative director shall establish a
8reasonable, per-case reimbursement schedule to pay the costs of
9independent medical review organization reviews and the cost of
10administering the independent medical review system, which may
11vary depending on the type of medical condition under review and
12on other relevant factors.
13(m) The administrative director may publish the results of
14independent medical review determinations after removing
15individually
identifiable information.
16(n) If any provision of this section, or the application thereof to
17any person or circumstances, is held invalid, the remainder of the
18section, and the application of its provisions to other persons or
19circumstances, shall not be affected thereby.
begin insertSection 4615 is added to the end insertbegin insertLabor Codeend insertbegin insert, to read:end insert
begin insertAny lien filed by or on behalf of a physician or provider
22of medical treatment services under Section 4600 or medical-legal
23services under Section 4060, and any accrual of interest related
24to the lien, shall be automatically stayed upon the filing of criminal
25charges against that physician or provider for an offense involving
26fraud against the workers’ compensation system, medical billing
27fraud, insurance fraud, or fraud against the Medicare or Medi-Cal
28programs. The stay shall be in effect from the time of the filing of
29the charges until the disposition of the criminal proceedings. The
30administrative director may promulgate rules for the
31implementation of this section.
begin insertSection 4903.05 of the end insertbegin insertLabor Codeend insertbegin insert is amended to read:end insert
(a) Every lien claimant shall file its lien with the
34appeals board in writing upon a form approved by the appeals
35board. The lien shall be accompanied by a full statement or
36itemized voucher supporting the lien and justifying the right to
37reimbursement and proof of service upon the injured worker or,
38if deceased, upon the worker’s dependents, the employer, the
39insurer, and the respective attorneys or other agents of record.
P40 1Medical records shall be filed only if they are relevant to the issues
2being raised by the lien.
3(b) Any lien claim for expenses under subdivision (b) of Section
44903 or for claims of costs shall be filed with the appeals board
5electronically using the form approved by the appeals board. The
6lien shall be accompanied by a proof of service
and any other
7documents that may be required by the appeals board. The service
8requirements for Section 4603.2 are not modified by this section.
9
(c) (1) For liens filed on or after January 1, 2017, any lien
10claim for expenses under subdivision (b) of Section 4903 that is
11subject to a filing fee under this section shall be accompanied at
12the time of filing by a declaration stating, under penalty of perjury,
13that the dispute is not subject to an independent bill review under
14Section 4603.6 and that the lien claimant satisfies one of the
15following:
16
(A) Is the employee’s treating physician providing care through
17a medical provider network.
18
(B) Is the agreed medical evaluator or qualified medical
19evaluator.
20
(C) Has provided treatment authorized by the employer or
21claims administrator under Section 4610.
22
(D) Has made a diligent search and determined that the
23employer does not have a medical provider network in place.
24
(E) Has documentation that medical treatment has been
25neglected or unreasonably refused to the employee.
26
(F) Can show that the expense was incurred for an emergency
27medical condition, as defined by subdivision (b) of Section 1317.1
28of the Health and Safety Code.
29
(2) For all liens filed prior to January 1, 2017, lien claimants
30shall have until July 1, 2017, to file the declaration provided under
31paragraph (1).
32
(3) The
failure to file a signed declaration under this subdivision
33shall result in the dismissal of the lien with prejudice by operation
34of law. Filing of a false declaration shall be grounds for dismissal
35with prejudice after notice.
36(c)
end delete
37begin insert(d)end insert All liens filed on or after January 1, 2013, for expenses under
38subdivision (b) of Section 4903 or for claims of costs shall be
39subject to a filing fee as provided by this subdivision.
P41 1(1) The lien claimant shall pay a filing fee of one hundred fifty
2dollars ($150) to the Division of Workers’ Compensation prior to
3filing a lien and shall include proof
that the filing fee has been
4paid. The fee shall be collected through an electronic payment
5system that accepts major credit cards and any additional forms
6of electronic payment selected by the administrative director. If
7the administrative director contracts with a service provider for
8the processing of electronic payments, any processing fee shall be
9absorbed by the division and not added to the fee charged to the
10lien filer.
11(2) On or after January 1, 2013, a lien submitted for filing that
12does not comply with paragraph (1) shall be invalid, even if lodged
13with the appeals board, and shall not operate to preserve or extend
14any time limit for filing of the lien.
15(3) The claims of two or more providers of goods or services
16shall not be merged into a single lien.
17(4) The filing fee shall be collected by the
administrative
18director. All fees shall be deposited in the Workers’ Compensation
19Administration Revolving Fund and applied for the purposes of
20that fund.
21(5) The administrative director shall adopt reasonable rules and
22regulations governing the procedure for the collection of the filing
23fee, including emergency regulations as necessary to implement
24this section.
25(6) Any lien filed for goods or services that are not the proper
26subject of a lien may be dismissed upon request of a party by
27verified petition or on the appeals board’s own motion. If the lien
28is dismissed, the lien claimant will not be entitled to reimbursement
29of the filing fee.
30(7) No filing fee shall be required for a lien filed by a health
31care service plan licensed pursuant to Section 1349 of the Health
32and Safety Code, a group disability insurer
under a policy issued
33in this state pursuant to the provisions of Section 10270.5 of the
34Insurance Code, a self-insured employee welfare benefit plan, as
35defined in Section 10121 of the Insurance Code, that is issued in
36this state, a Taft-Hartley health and welfare fund, or a publicly
37funded program providing medical benefits on a nonindustrial
38basis.
begin insertSection 4903.8 of the end insertbegin insertLabor Codeend insertbegin insert is amended to read:end insert
(a) (1) Any order or award for payment of a lien filed
2pursuant to subdivision (b) of Section 4903 shall be made for
3payment only to the person who was entitled to payment for the
4expenses as provided in subdivision (b) of Section 4903 at the time
5the expenses werebegin delete incurred, and not to an assigneeend deletebegin insert incurred, who
6is the lien owner, and not to an assigneeend insert unless the person has
7ceased doing business in the capacity held at the time the expenses
8were incurred and has assigned all right, title, and interest in the
9remaining accounts receivable to the assignee.
10
(2) All liens filed pursuant to subdivision (b) of Section 4903
11shall be filed in the name of the lien owner only, and no payment
12shall be made to any lien claimant without evidence that he or she
13is the owner of that lien.
14(2)
end delete
15begin insert(3)end insert Paragraph (1) does not apply to an assignment that was
16completed prior to January 1, 2013, or that was required by a
17contract that became enforceable and irrevocable prior to January
181, 2013. This paragraph is declarative of existing law.
19
(4) For liens filed after January 1, 2017, the lien shall not be
20assigned unless the person has ceased doing business in the
21capacity held at the time the expenses were incurred and has
22assigned all right, title, and interest in the remaining accounts
23receivable to the assignee. The assignment of a lien, in violation
24of this paragraph is invalid by operation of law.
25(b) If there has been an assignment of a lien, either as an
26assignment of all right, title, and interest in the accounts receivable
27or as an assignment for collection, a true and correct copy of the
28assignment shall be filed and served.
29(1) If the lien is filed on or after January 1, 2013, and the
30assignment occurs before the filing of the lien, the copy of the
31assignment shall be served at the time the lien is filed.
32(2) If the lien is filed on or after January 1, 2013, and the
33assignment occurs after the filing of the lien, the copy of the
34assignment shall be served within 20 days of the date of the
35assignment.
36(3) If the lien is filed before January 1, 2013, the copy of the
37assignment shall be served by January 1, 2014, or with the filing
38of a declaration of readiness or at the time of a lien hearing,
39whichever is earliest.
P43 1(c) If there has been more than one assignment of the same
2receivable or bill, the appeals board may set the matter for hearing
3on whether the multiple assignments constitute bad-faith actions
4or tactics that are frivolous, harassing, or intended to cause
5unnecessary delay or expense. If so found by the appeals board,
6appropriate sanctions, including costs and attorney’s fees, may be
7awarded against the
assignor, assignee, and their respective
8attorneys.
9(d) At the time of filing of a lien on or after January 1, 2013, or
10in the case of a lien filed before January 1, 2013, at the earliest of
11the filing of a declaration of readiness, a lien hearing, or January
121, 2014, supporting documentation shall be filed including one or
13more declarations under penalty of perjury by a natural person or
14persons competent to testify to the facts stated, declaring both of
15the following:
16(1) The services or products described in the bill for services
17or products were actually provided to the injured employee.
18(2) The billing statement attached to the lien truly and accurately
19describes the services or products that were provided to the injured
20employee.
21(e) A lien
submitted for filing on or after January 1, 2013, for
22expenses provided in subdivision (b) of Section 4903, that does
23not comply with the requirements of this section shall be deemed
24to be invalid, whether or not accepted for filing by the appeals
25board, and shall not operate to preserve or extend any time limit
26for filing of the lien.
27(f) This section shall take effect without regulatory action. The
28appeals board and the administrative director may promulgate
29regulations and forms for the implementation of this section.
begin insertSection 5307.27 of the end insertbegin insertLabor Codeend insertbegin insert is amended to
31read:end insert
(a) The administrative director, in consultation with
33the Commission on Health and Safety and Workers’ Compensation,
34shall adopt, after public hearings, a medical treatment utilization
35schedule, that shall incorporate the evidence-based, peer-reviewed,
36nationally recognized standards of care recommended by the
37commission pursuant to Section 77.5, and that shall address, at a
38minimum, the frequency, duration, intensity, and appropriateness
39of all treatment procedures and modalities commonly performed
40in workers’ compensation cases.begin insert Evidence-based updates to the
P44 1utilization schedule shall be made through an order exempt from
2Sections 5307.3 and 5307.4, and the rulemaking provisions of the
3Administrative Procedure Act (Chapter 3.5 (commencing
with
4Section 11340) of Part 1 of Division 3 of Title 2 of the Government
5Code), but the administrative director shall allow at least a 30-day
6period for public comment and a public hearing. The administrative
7director shall provide responses to submitted comments prior to
8the effective date of the updates. All orders issued pursuant to this
9subdivision shall be published on the Internet Web site of the
10Division of Workers’ Compensation.end insert
11(b) On or before July 1, 2017, the medical treatment utilization
12schedule adopted by the administrative director shall include a
13drug formulary using evidence-based medicine. Nothing in this
14section shall prohibit the authorization of medications that are not
15in the formulary when the variance is demonstrated, consistent
16with subdivision (a) of Section 4604.5.
17(c) The drug formulary shall include a phased implementation
18for
workers injured prior to July 1, 2017, in order to ensure injured
19workers safely transition to medications pursuant to the formulary.
20(d) This section shall apply to all prescribers and dispensers of
21medications serving injured workers under the workers’
22compensation system.
begin insertSection 5710 of the end insertbegin insertLabor Codeend insertbegin insert is amended to read:end insert
(a) The appeals board, a workers’ compensation judge,
25or any party to the action or proceeding, may, in any investigation
26or hearing before the appeals board, cause the deposition of
27witnesses residing within or without the state to be taken in the
28manner prescribed by law for like depositions in civil actions in
29the superior courts of this state under Title 4 (commencing with
30Section 2016.010) of Part 4 of the Code of Civil Procedure. To
31that end the attendance of witnesses and the production of records
32may be required. Depositions may be taken outside the state before
33any officer authorized to administer oaths. The appeals board or
34a workers’ compensation judge in any proceeding before the
35appeals board may cause evidence to be taken in other jurisdictions
36before the agency authorized to hear workers’ compensation
37matters in
those other jurisdictions.
38(b) If the employer or insurance carrier requests a deposition to
39be taken of an injured employee, or any person claiming benefits
P45 1as a dependent of an injured employee, the deponent is entitled to
2receive in addition to all other benefits:
3(1) All reasonable expenses of transportation, meals, and lodging
4incident to the deposition.
5(2) Reimbursement for any loss of wages incurred during
6attendance at the deposition.
7(3) One copy of the transcript of the deposition, without cost.
8(4) A reasonable allowance for attorney’s fees for the deponent,
9if represented by an attorney licensed by the State Bar of this state.
10The fee shall be discretionary with, and, if
allowed, shall be set
11by, the appeals board, but shall be paid by the employer or his or
12her insurer.begin insert The administrative director shall determine the range
13of reasonable fees to be paid.end insert
14(5) If interpretation services are required because the injured
15employee or deponent does not proficiently speak or understand
16the English language, upon a request from either, the employer
17shall pay for the services of a language interpreter certified or
18deemed certified pursuant to Article 8 (commencing with Section
1911435.05) of Chapter 4.5 of Part 1 of Division 3 of Title 2 of, or
20Section 68566 of, the Government Code. The fee to be paid by the
21employer shall be in accordance with the fee schedule adopted by
22the administrative director and shall include any other
23deposition-related events as permitted by the administrative
24
director.
begin insertSection 5811 of the end insertbegin insertLabor Codeend insertbegin insert is amended to read:end insert
(a) No fees shall be charged by the clerk of any court
27for the performance of any official service required by this division,
28except for the docketing of awards as judgments and for certified
29copies of transcripts thereof. In all proceedings under this division
30before the appeals board, costs as between the parties may be
31allowed by the appeals board.
32(b) (1) It shall be the responsibility of any party producing a
33witness requiring an interpreter to arrange for the presence of a
34qualified interpreter.
35(2) A qualified interpreter is a language interpreter who is
36certified, or deemed certified, pursuant to Article 8 (commencing
37with Section 11435.05) of Chapter 4.5 of Part 1 of
Division 3 of
38Title 2 of, or Section 68566 of, the Government Code. The duty
39of an interpreter is to accurately and impartially translate oral
40communications and transliterate written materials, and not to act
P46 1as an agent or advocate. An interpreter shall not disclose to any
2person who is not an immediate participant in the communications
3the content of the conversations or documents that the interpreter
4has interpreted or transliterated unless the disclosure is compelled
5by court order. An attempt by any party or attorney to obtain
6disclosure is a bad faith tactic that is subject to Section 5813.
7Interpreter fees that are reasonably, actually, and necessarily
8incurred shall be paid by the employer under this section, provided
9they are in accordance with the fee schedule adopted by the
10administrative director.
11A qualified interpreter may render services during the following:
12(A) A deposition.
13(B) An appeals board hearing.
14(C) A medical treatment appointment or medical-legal
15examination.
16(D) During those settings which the administrative director
17determines are reasonably necessary to ascertain the validity or
18extent of injury to an employee who does not proficiently speak
19or understand the English language.
20
(c) The administrative director shall promulgate regulations
21establishing criteria to verify the identity and credentials of
22individuals who provide interpreter services in all necessary
23settings and proceedings within the workers’ compensation system.
24Those regulations shall be
adopted no later than January 1, 2018.
begin insertSection 6409 of the end insertbegin insertLabor Codeend insertbegin insert is amended to read:end insert
(a) Every physician as defined in Section 3209.3 who
27attends any injured employee shall file a complete report ofbegin delete everyend delete
28begin insert thatend insert occupational injury or occupational illnessbegin delete to the employeeend deletebegin insert end insert
29begin insertin a manner prescribed by the administrative director of the
30Division of Workers’ Compensation. The report shall include a
31diagnosis, the injured employee’s description of how the injury
or
32illness occurred, any treatment rendered at the time of the
33examination, any work restrictions resulting from the injury or
34illness, a treatment plan, and other content as prescribed by the
35administrative director. The form shall be filed electronicallyend insert with
36thebegin insert Division of Workers’ Compensation and theend insert employer, or if
37insured, with the employer’s insurer,begin delete on forms prescribed for that
38purpose by the Department of Industrial Relations. A portion of
39the form shall be completed by the injured employee, if he or she
40is able
to do so, describing how the injury or illness occurred. The
P47 1form shall be filedend delete
2begin delete Inability or failure of an injured employee to complete his or her If the treatment
3portion of the form shall not affect the employee’s rights under
4this code, and shall not excuse any delay in filing the form. The
5employer or insurer, as the case may be, shall file the physician’s
6report with the department within five days of receipt. Each report
7of occupational injury or occupational illness shall indicate the
8social security number of the injured employee.end delete
9is for pesticide poisoning or a condition suspected to be pesticide
10poisoning, the physician shallbegin delete also file a complete report, which begin insert
also,end insert within 24 hours of the initial
11need not include the affidavit required pursuant to this section,
12with the department, andend delete
13begin delete examination shallend deletebegin insert examination,end insert file a complete report with the
14local health officer by facsimile transmission or other means. If
15the treatment is for pesticide poisoning or a condition suspected
16to be pesticide poisoning, the physician shall not be compensated
17for the initial diagnosis and treatment unless the report is filed with
18thebegin insert Division of Workers’ Compensation, theend insert employer, or if insured,
19with the employer’s insurer, and includes or is accompanied by a
20signed affidavit which certifies that a copy of the report was filed
21with the local health officer pursuant to this section.
22(b) As used in this section, “occupational illness” means any
23abnormal condition or disorder caused by exposure to
24environmental factors associated with employment, including acute
25and chronic illnesses or diseases which may be caused by
26inhalation, absorption, ingestion, or direct contact.
The Legislature finds and declares that Section 4 of
28this act, which adds Section 4610 to the Labor Code, imposes a
29limitation on the public’s right of access to the meetings of public
30bodies or the writings of public officials and agencies within the
31meaning of Section 3 of Article I of the California Constitution.
32Pursuant to that constitutional provision, the Legislature makes
33the following findings to demonstrate the interest protected by this
34limitation and the need for protecting that interest:
35
The limitations on the people’s rights of access set
forth in this
36act are necessary to protect the privacy and integrity of information
37submitted to the Administrative Director of the Division of
38Workers’ Compensation pursuant to subparagraph (C) of
39paragraph (3) of subdivision (g) of Section 4610 of the Labor
40Code.
The amendment of subdivision (a) of Section 4903.8
2of the Labor Code made by this act does not constitute a change
3in, but is declaratory of, existing law.
No reimbursement is required by this act pursuant
5to Section 6 of Article XIII B of the California Constitution because
6the only costs that may be incurred by a local agency or school
7district will be incurred because this act creates a new crime or
8infraction, eliminates a crime or infraction, or changes the penalty
9for a crime or infraction, within the meaning of Section 17556 of
10the Government Code, or changes the definition of a crime within
11the meaning of Section 6 of Article XIII B of the California
12Constitution.
O
95