Amended in Assembly August 29, 2016

Amended in Assembly August 18, 2016

Amended in Assembly June 20, 2016

Amended in Senate April 6, 2016

Amended in Senate March 28, 2016

Senate BillNo. 1160


Introduced by Senator Mendoza

(Principal coauthor: Senator Pan)

February 18, 2016


An act to amend Sections 138.4, 138.6, 4610.5, 4610.6, 4903.05, 4903.8, 5307.27, 5710, 5811, and 6409 of, to amend, repeal, and add Section 4610 of, and to add Section 4615 to, the Labor Code, relating to workers’ compensation.

LEGISLATIVE COUNSEL’S DIGEST

SB 1160, as amended, Mendoza. Workers’ compensation.

Existing law establishes a workers’ compensation system, administered by the Administrative Director of the Division of Workers’ Compensation, to compensate an employee for injuries sustained in the course of his or her employment.

Existing law requires the administrative director to develop and make available informational material written in plain language that describes the overall workers’ compensation claims process, as specified.

This bill would require the administrative director to adopt regulations to provide employees with notice regarding access to medical treatment following the denial of a claim under the workers’ compensation system.

Existing law requires the Administrative Director of the Division of Workers’ Compensation of the Department of Industrial Relations to develop a workers’ compensation information system in consultation with the Insurance Commissioner and the Workers’ Compensation Insurance Rating Bureau, with certain data to be collected electronically and to be compatible with the Electronic Data Interchange System of the International Association of Industrial Accident Boards and Commissions. Existing law requires the administrative director to assess an administrative penalty of not more than $5,000 in a single year against a claims administrator for a violation of those data reporting requirements.

This bill would increase that penalty assessment to not more than $10,000. The bill would require the administrative director to post on the Division of Workers’ Compensation Internet Web site a list of claims administrators who are in violation of the data reporting requirements.

Existing law requires every employer to establish a utilization review process, and defines “utilization review” as utilization review or utilization management functions that prospectively, retrospectively, or concurrently review and approve, modify, delay, or deny, based in whole or in part on medical necessity to cure and relieve, treatment recommendations by physicians, prior to, retrospectively, or concurrent with providing medical treatment services. Existing law also provides for an independent medical review process to resolve disputes over utilization review decisions, as defined.

This bill would revise and recast provisions relating to utilization review, as specified, with regard to injuries occurring on or after January 1, 2018. Among other things, the bill would set forth the medical treatment services that would be subject to prospective utilization review under these provisions, as provided. The bill would authorize retrospective utilization review for treatment provided under these provisions under limited circumstances, as specified. The bill would establish procedures for prospective and retrospective utilization reviews and set forth provisions for removal of a physician or provider under designated circumstances. On and after January 1, 2018, the bill would establish new procedures for reviewing determinations regarding the medical necessity of medication prescribed pursuant to the drug formulary adopted by the administrative director, as provided. The bill would make conforming changes to related provisions to implement these changes.

The bill would, commencing July 1, 2018, require each utilization review process to be accredited by an independent, nonprofit organization to certify that the utilization review process meets specified criteria, including, but not limited to, timeliness in issuing a utilization review decision, the scope of medical material used in issuing a utilization review decision, and requiring a policy preventing financial incentives to doctors and other providers based on the utilization review decision. The bill would require the administrative director to adopt rules to implement the selection of an independent, nonprofit organization for accreditation purposes,begin delete andend delete as specified. The bill would authorize the administrative director to adopt rules to require additional specific criteria for measuring the quality of a utilization review process for purposes of accreditation and provide for certain exemptions. The bill would require the administrative director to develop a system for electronic reporting of documents related to utilization review performed by each employer, to be administered by the division.begin insert The bill would require the administrative director, on or after March 1, 2019, to contract with an outside independent research organization to evaluate and report on the impact of provision of medical treatment within the first 30 days after a claim is filed, for claims filed on or after January 1, 2017, to January 1, 2019. The bill would require the report to be completed before January 1, 2020, and to be distributed to the administrative director, the Senate Committee on Labor and Industrial Relations, and the Assembly Committee on Insurance.end insert

Existing law requires every lien claimant to file its lien with the appeals board in writing upon a form approved by the appeals board. Existing law requires a lien to be accompanied by a full statement or itemized voucher supporting the lien and justifying the right to reimbursement, as specified.

This bill would require certain lien claimants that file a lien under these provisions to do so by filing a declaration, under penalty of perjury, that includes specified information. The bill would require current lien claimants to also file the declaration by a specified date. The bill would make a failure to file a declaration under these provisions grounds for dismissal of a lien. Because the bill would expand the crime of perjury, the bill would impose a state-mandated local program.

The bill would also automatically stay any physician or provider lien upon the filing of criminal charges against that person or entity for specified offenses involving medical fraud, as provided. The bill would authorize the administrative director to adopt regulations to implement that provision.begin insert The bill would state findings and declarations of the Legislature in connection with these provisions.end insert

Existing law prohibits the assignment of a lien under these provisions, except under limited circumstances, as specified.

This bill would, for liens filed after January 1, 2017, invalidate any assignment of a lien made in violation of these provisions, by operation of law.

Existing law requires the administrative director, in consultation with the Commission on Health and Safety and Workers’ Compensation, to adopt, after public hearings, a medical treatment utilizationbegin delete schedule,end deletebegin insert scheduleend insert to incorporate evidence-based, peer-reviewed, nationally recognized standards of care recommended by the commission, as specified.

This bill would authorize the administrative director to make updates to the utilization schedule by order, which would not be subject to the Administrative Procedure Act, as specified. The bill would require any order adopted pursuant to these provisions to be published on the Internet Web site of the division.

Existing law requires a deponent to receive certain expenses and reimbursements if an employer or insurance carrier requests a deposition to be taken of an injured employee, or any person claiming benefits as a dependent of an injured employee. Existing law authorizes the deponent tobegin insert receiveend insert a reasonable allowance for attorney’s fees, if represented by an attorney licensed in this state.

This bill would authorize the administrative director to determine the range of reasonable fees to be paid to a deponent.

Existing law provides that it is the responsibility of any party producing a witness requiring an interpreter to arrange for the presence of a qualified interpreter. Existing law sets forth the qualifications of a qualified interpreter for these purposes, and provides for the settings under which a qualified interpreter may render services.

This bill would require the administrative director to promulgate regulations establishing criteria to verify the identity and credentials of individuals that provide interpreter services under these provisions.

Existing law requires physicians, as defined, who attend to injured or ill employees to file reports with specific information prescribed by law.

This bill would revise those reporting requirements, as prescribed.

begin insert

This bill would incorporate changes to Section 4610 of the Labor Code proposed by AB 2503, to be operative as specified if both bills are enacted.

end insert

Existing constitutional provisions require that a statute that limits the right of access to the meetings of public bodies or the writings of public officials and agencies be adopted with findings demonstrating the interest protected by the limitation and the need for protecting that interest.

This bill would make legislative findings to that effect.

The California Constitution requires the state to reimburse local agencies and school districts for certain costs mandated by the state. Statutory provisions establish procedures for making that reimbursement.

This bill would provide that no reimbursement is required by this act for a specified reason.

Vote: majority. Appropriation: no. Fiscal committee: yes. State-mandated local program: yes.

The people of the State of California do enact as follows:

P5    1

SECTION 1.  

Section 138.4 of the Labor Code is amended to
2read:

3

138.4.  

(a) For the purpose of this section, “claims
4administrator” means a self-administered workers’ compensation
5insurer; or a self-administered self-insured employer; or a
6self-administered legally uninsured employer; or a
7self-administered joint powers authority; or a third-party claims
8administrator for an insurer, a self-insured employer, a legally
9uninsured employer, or a joint powers authority.

10(b) With respect to injuries resulting in lost time beyond the
11employee’s work shift at the time of injury or medical treatment
12beyond first aid:

13(1) If the claims administrator obtains knowledge that the
14employer has not provided a claim form or a notice of potential
15eligibility for benefits to the employee, it shall provide the form
16and notice to the employee within three working days of its
17knowledge that the form or notice was not provided.

18(2) If the claims administrator cannot determine if the employer
19has provided a claim form and notice of potential eligibility for
20benefits to the employee, the claims administrator shall provide
P6    1the form and notice to the employee within 30 days of the
2administrator’s date of knowledge of the claim.

3(c) The administrative director, in consultation with the
4Commission on Health and Safety and Workers’ Compensation,
5shall prescribe reasonable rules and regulations, including notice
6of the right to consult with an attorney, where appropriate, for
7serving on the employee (or employee’s dependents, in the case
8of death), the following:

9(1) Notices dealing with the payment, nonpayment, or delay in
10payment of temporary disability, permanent disability,
11supplemental job displacement, and death benefits.

12(2) Notices of any change in the amount or type of benefits
13being provided, the termination of benefits, the rejection of any
14liability for compensation, and an accounting of benefits paid.

15(3) Notices of rights to select the primary treating physician,
16written continuity of care policies, requests for a comprehensive
17medical evaluation, and offers of regular, modified, or alternative
18work.

19(d) The administrative director, in consultation with the
20Commission on Health and Safety and Workers’ Compensation,
21shall develop, make fully accessible on the department’s Internet
22Web site, and make available at district offices informational
23material written in plain language that describes the overall
24workers’ compensation claims process, including the rights and
25obligations of employees and employers at every stage of a claim
26when a notice is required.

27(e) Each notice prescribed by the administrative director shall
28be written in plain language, shall reference the informational
29material described in subdivision (d) to enable employees to
30understand the context of the notices, and shall clearly state the
31Internet Web site address and contact information that an employee
32may use to access the informational material.

33(f) On or before January 1, 2018, the administrative director
34shall adopt regulations to provide employees with notice that they
35may access medical treatment outside of the workers’ compensation
36system following the denial of their claim.

37

SEC. 2.  

Section 138.6 of the Labor Code is amended to read:

38

138.6.  

(a) The administrative director, in consultation with
39the Insurance Commissioner and the Workers’ Compensation
40Insurance Rating Bureau, shall develop a cost-efficient workers’
P7    1compensation information system, which shall be administered by
2the division. The administrative director shall adopt regulations
3specifying the data elements to be collected by electronic data
4interchange.

5(b) The information system shall do the following:

6(1) Assist the department to manage the workers’ compensation
7system in an effective and efficient manner.

8(2) Facilitate the evaluation of the efficiency and effectiveness
9of the delivery system.

10(3) Assist in measuring how adequately the system indemnifies
11injured workers and their dependents.

12(4) Provide statistical data for research into specific aspects of
13the workers’ compensation program.

14(c) The data collected electronically shall be compatible with
15the Electronic Data Interchange System of the International
16Association of Industrial Accident Boards and Commissions. The
17administrative director may adopt regulations authorizing the use
18of other nationally recognized data transmission formats in addition
19to those set forth in the Electronic Data Interchange System for
20the transmission of data required pursuant to this section. The
21administrative director shall accept data transmissions in any
22authorized format. If the administrative director determines that
23any authorized data transmission format is not in general use by
24claims administrators, conflicts with the requirements of state or
25federal law, or is obsolete, the administrative director may adopt
26regulations eliminating that data transmission format from those
27authorized pursuant to this subdivision.

28(d) (1) The administrative director shall assess an administrative
29penalty against a claims administrator for a violation of data
30reporting requirements adopted pursuant to this section. The
31administrative director shall promulgate a schedule of penalties
32providing for an assessment of no more than ten thousand dollars
33($10,000) against a claims administrator in any single year,
34calculated as follows:

35(A) No more than one hundred dollars ($100) multiplied by the
36number of violations in that year that resulted in a required data
37report not being submitted or not being accepted.

38(B) No more than fifty dollars ($50) multiplied by the number
39of violations in that year that resulted in a required report being
40late or accepted with an error.

P8    1(C) Multiple errors in a single report shall be counted as a single
2violation.

3(D) No penalty shall be assessed pursuant to Section 129.5 for
4any violation of data reporting requirements for which a penalty
5has been or may be assessed pursuant to this section.

6(2) The schedule promulgated by the administrative director
7pursuant to paragraph (1) shall establish threshold rates of
8violations that shall be excluded from the calculation of the
9assessment, as follows:

10(A) The threshold rate for reports that are not submitted or are
11 submitted but not accepted shall not be less than 3 percent of the
12number of reports that are required to be filed by or on behalf of
13the claims administrator.

14(B) The threshold rate for reports that are accepted with an error
15shall not be less than 3 percent of the number of reports that are
16accepted with an error.

17(C) The administrative director shall set higher threshold rates
18as appropriate in recognition of the fact that the data necessary for
19timely and accurate reporting may not be always available to a
20claims administrator or the claims administrator’s agents.

21(D) The administrative director may establish higher thresholds
22for particular data elements that commonly are not reasonably
23available.

24(3) The administrative director may estimate the number of
25required data reports that are not submitted by comparing a
26statistically valid sample of data available to the administrative
27director from other sources with the data reported pursuant to this
28section.

29(4) All penalties assessed pursuant to this section shall be
30deposited in the Workers’ Compensation Administration Revolving
31Fund.

32(5) The administrative director shall publish an annual report
33disclosing the compliance rates of claims administrators and post
34the report and a list of claims administrators who are in violation
35of the data reporting requirements on the Internet Web site of the
36Division of Workers’ Compensation.

37

SEC. 3.  

Section 4610 of the Labor Code is amended to read:

38

4610.  

(a) For purposes of this section, “utilization review”
39means utilization review or utilization management functions that
40prospectively, retrospectively, or concurrently review and approve,
P9    1modify, or deny, based in whole or in part on medical necessity
2to cure and relieve, treatment recommendations by physicians, as
3defined in Section 3209.3, prior to, retrospectively, or concurrent
4with the provision of medical treatment services pursuant to Section
54600.

6(b) Every employer shall establish a utilization review process
7in compliance with this section, either directly or through its insurer
8or an entity with which an employer or insurer contracts for these
9services.

10(c) Each utilization review process shall be governed by written
11policies and procedures. These policies and procedures shall ensure
12that decisions based on the medical necessity to cure and relieve
13of proposed medical treatment services are consistent with the
14schedule for medical treatment utilization adopted pursuant to
15Section 5307.27. These policies and procedures, and a description
16of the utilization process, shall be filed with the administrative
17director and shall be disclosed by the employer to employees,
18physicians, and the public upon request.

19(d) If an employer, insurer, or other entity subject to this section
20requests medical information from a physician in order to
21determine whether to approve, modify, or deny requests for
22authorization, the employer shall request only the information
23reasonably necessary to make the determination. The employer,
24insurer, or other entity shall employ or designate a medical director
25who holds an unrestricted license to practice medicine in this state
26issued pursuant to Section 2050 or 2450 of the Business and
27Professions Code. The medical director shall ensure that the process
28by which the employer or other entity reviews and approves,
29modifies, or denies requests by physicians prior to, retrospectively,
30or concurrent with the provision of medical treatment services,
31complies with the requirements of this section. Nothing in this
32section shall be construed as restricting the existing authority of
33the Medical Board of California.

34(e) No person other than a licensed physician who is competent
35to evaluate the specific clinical issues involved in the medical
36treatment services, and where these services are within the scope
37of the physician’s practice, requested by the physician may modify
38or deny requests for authorization of medical treatment for reasons
39of medical necessity to cure and relieve.

P10   1(f) The criteria or guidelines used in the utilization review
2process to determine whether to approve, modify, or deny medical
3treatment services shall be all of the following:

4(1) Developed with involvement from actively practicing
5physicians.

6(2) Consistent with the schedule for medical treatment utilization
7adopted pursuant to Section 5307.27.

8(3) Evaluated at least annually, and updated if necessary.

9(4) Disclosed to the physician and the employee, if used as the
10basis of a decision to modify or deny services in a specified case
11under review.

12(5) Available to the public upon request. An employer shall
13only be required to disclose the criteria or guidelines for the
14specific procedures or conditions requested. An employer may
15charge members of the public reasonable copying and postage
16expenses related to disclosing criteria or guidelines pursuant to
17this paragraph. Criteria or guidelines may also be made available
18through electronic means. No charge shall be required for an
19employee whose physician’s request for medical treatment services
20is under review.

21(g) In determining whether to approve, modify, or deny requests
22by physicians prior to, retrospectively, or concurrent with the
23provisions of medical treatment services to employees all of the
24following requirements shall be met:

25(1) Prospective or concurrent decisions shall be made in a timely
26fashion that is appropriate for the nature of the employee’s
27condition, not to exceed five working days from the receipt of the
28information reasonably necessary to make the determination, but
29in no event more than 14 days from the date of the medical
30treatment recommendation by the physician. In cases where the
31review is retrospective, a decision resulting in denial of all or part
32of the medical treatment service shall be communicated to the
33individual who received services, or to the individual’s designee,
34within 30 days of receipt of information that is reasonably
35necessary to make this determination. If payment for a medical
36treatment service is made within the time prescribed by Section
374603.2, a retrospective decision to approve the service need not
38otherwise be communicated.

39(2) When the employee’s condition is such that the employee
40faces an imminent and serious threat to his or her health, including,
P11   1but not limited to, the potential loss of life, limb, or other major
2bodily function, or the normal timeframe for the decisionmaking
3process, as described in paragraph (1), would be detrimental to the
4employee’s life or health or could jeopardize the employee’s ability
5to regain maximum function, decisions to approve, modify, or
6deny requests by physicians prior to, or concurrent with, the
7provision of medical treatment services to employees shall be made
8in a timely fashion that is appropriate for the nature of the
9employee’s condition, but not to exceed 72 hours after the receipt
10of the information reasonably necessary to make the determination.

11(3) (A) Decisions to approve, modify, or deny requests by
12physicians for authorization prior to, or concurrent with, the
13provision of medical treatment services to employees shall be
14communicated to the requesting physician within 24 hours of the
15decision. Decisions resulting in modification or denial of all or
16part of the requested health care service shall be communicated to
17physicians initially by telephone or facsimile, and to the physician
18and employee in writing within 24 hours for concurrent review,
19or within two business days of the decision for prospective review,
20as prescribed by the administrative director. If the request is not
21approved in full, disputes shall be resolved in accordance with
22Section 4610.5, if applicable, or otherwise in accordance with
23Section 4062.

24(B) In the case of concurrent review, medical care shall not be
25discontinued until the employee’s physician has been notified of
26the decision and a care plan has been agreed upon by the physician
27that is appropriate for the medical needs of the employee. Medical
28care provided during a concurrent review shall be care that is
29medically necessary to cure and relieve, and an insurer or
30self-insured employer shall only be liable for those services
31determined medically necessary to cure and relieve. If the insurer
32or self-insured employer disputes whether or not one or more
33services offered concurrently with a utilization review were
34medically necessary to cure and relieve, the dispute shall be
35resolved pursuant to Section 4610.5, if applicable, or otherwise
36pursuant to Section 4062. Any compromise between the parties
37that an insurer or self-insured employer believes may result in
38payment for services that were not medically necessary to cure
39and relieve shall be reported by the insurer or the self-insured
40employer to the licensing board of the provider or providers who
P12   1received the payments, in a manner set forth by the respective
2board and in such a way as to minimize reporting costs both to the
3board and to the insurer or self-insured employer, for evaluation
4as to possible violations of the statutes governing appropriate
5professional practices. No fees shall be levied upon insurers or
6self-insured employers making reports required by this section.

7(4) Communications regarding decisions to approve requests
8by physicians shall specify the specific medical treatment service
9approved. Responses regarding decisions to modify or deny
10 medical treatment services requested by physicians shall include
11a clear and concise explanation of the reasons for the employer’s
12decision, a description of the criteria or guidelines used, and the
13clinical reasons for the decisions regarding medical necessity. If
14a utilization review decision to deny a medical service is due to
15incomplete or insufficient information, the decision shall specify
16the reason for the decision and specify the information that is
17needed.

18(5) If the employer, insurer, or other entity cannot make a
19decision within the timeframes specified in paragraph (1) or (2)
20because the employer or other entity is not in receipt of all of the
21information reasonably necessary and requested, because the
22employer requires consultation by an expert reviewer, or because
23the employer has asked that an additional examination or test be
24performed upon the employee that is reasonable and consistent
25with good medical practice, the employer shall immediately notify
26the physician and the employee, in writing, that the employer
27cannot make a decision within the required timeframe, and specify
28the information requested but not received, the expert reviewer to
29be consulted, or the additional examinations or tests required. The
30employer shall also notify the physician and employee of the
31anticipated date on which a decision may be rendered. Upon receipt
32of all information reasonably necessary and requested by the
33employer, the employer shall approve, modify, or deny the request
34for authorization within the timeframes specified in paragraph (1)
35or (2).

36(6) A utilization review decision to modify or deny a treatment
37recommendation shall remain effective for 12 months from the
38date of the decision without further action by the employer with
39regard to any further recommendation by the same physician for
40the same treatment unless the further recommendation is supported
P13   1by a documented change in the facts material to the basis of the
2utilization review decision.

3(7) Utilization review of a treatment recommendation shall not
4be required while the employer is disputing liability for injury or
5treatment of the condition for which treatment is recommended
6pursuant to Section 4062.

7(8) If utilization review is deferred pursuant to paragraph (7),
8and it is finally determined that the employer is liable for treatment
9of the condition for which treatment is recommended, the time for
10the employer to conduct retrospective utilization review in
11accordance with paragraph (1) shall begin on the date the
12determination of the employer’s liability becomes final, and the
13time for the employer to conduct prospective utilization review
14shall commence from the date of the employer’s receipt of a
15treatment recommendation after the determination of the
16employer’s liability.

17(h) Every employer, insurer, or other entity subject to this section
18shall maintain telephone access for physicians to request
19authorization for health care services.

20(i) If the administrative director determines that the employer,
21insurer, or other entity subject to this section has failed to meet
22any of the timeframes in this section, or has failed to meet any
23other requirement of this section, the administrative director may
24assess, by order, administrative penalties for each failure. A
25proceeding for the issuance of an order assessing administrative
26penalties shall be subject to appropriate notice to, and an
27opportunity for a hearing with regard to, the person affected. The
28administrative penalties shall not be deemed to be an exclusive
29remedy for the administrative director. These penalties shall be
30deposited in the Workers’ Compensation Administration Revolving
31Fund.

32(j) This section shall remain in effect only until January 1, 2018,
33and as of that date is repealed, unless a later enacted statute, that
34is enacted before January 1, 2018, deletes or extends that date.

35begin insert

begin insertSEC. 3.5.end insert  

end insert

begin insertSection 4610 of the end insertbegin insertLabor Codeend insertbegin insert is amended to read:end insert

36

4610.  

(a) For purposes of this section, “utilization review”
37means utilization review or utilization management functions that
38prospectively, retrospectively, or concurrently review and approve,
39modify,begin delete delay,end delete or deny, based in whole or in part on medical
40necessity to cure and relieve, treatment recommendations by
P14   1physicians, as defined in Section 3209.3, prior to, retrospectively,
2or concurrent with the provision of medical treatment services
3pursuant to Section 4600.

4(b) begin deleteEvery end deletebegin insertEach end insertemployer shall establish a utilization review
5process in compliance with this section, either directly or through
6its insurer or an entity with which an employer or insurer contracts
7for these services.

8(c) Each utilization review process shall be governed by written
9policies and procedures. These policies and procedures shall ensure
10that decisions based on the medical necessity to cure and relieve
11of proposed medical treatment services are consistent with the
12schedule for medical treatment utilization adopted pursuant to
13Section 5307.27. These policies and procedures, and a description
14of the utilization process, shall be filed with the administrative
15director and shall be disclosed by the employer to employees,
16physicians, and the public upon request.

17(d) begin insertUnless otherwise indicated in this section, a physician
18 providing treatment under Section 4600 shall send any request for
19authorization for medical treatment, with supporting
20documentation, to the claims administrator for the employer,
21insurer, or other entity according to rules adopted by the
22administrative director. end insert
If an employer, insurer, or other entity
23subject to this section requests medical information from a
24physician in order to determine whether to approve, modify,begin delete delay,end delete
25 or deny requests for authorization,begin delete the employerend deletebegin insert that employer,
26insurer, or other entityend insert
shall request only the information
27reasonably necessary to make the determination. The employer,
28insurer, or other entity shall employ or designate a medical director
29who holds an unrestricted license to practice medicine in this state
30issued pursuant to Section 2050 orbegin delete Sectionend delete 2450 of the Business
31and Professions Code. The medical director shall ensure that the
32process by which the employer or other entity reviews and
33approves, modifies,begin delete delays,end delete or denies requests by physicians prior
34to, retrospectively, or concurrent with the provision of medical
35treatment services, complies with the requirements of this section.
36Nothing in this section shall be construed as restricting the existing
37authority of the Medical Board of California.

38(e) begin deleteNo end deletebegin insertA end insertperson other than a licensed physician who is
39competent to evaluate the specific clinical issues involved in the
40medical treatment services,begin delete and whereend deletebegin insert ifend insert these services are within
P15   1the scope of the physician’s practice, requested by thebegin delete physician
2may modify, delay,end delete
begin insert physician, shall not modifyend insert or deny requests
3for authorization of medical treatment for reasons of medical
4necessity to cure and relieve.

5(f) The criteria or guidelines used in the utilization review
6process to determine whether to approve, modify,begin delete delay,end delete or deny
7medical treatment services shall be all of the following:

8(1) Developed with involvement from actively practicing
9physicians.

10(2) Consistent with the schedule for medical treatment utilization
11adopted pursuant to Section 5307.27.

12(3) Evaluated at least annually, and updated if necessary.

13(4) Disclosed to the physician and the employee, if used as the
14basis of a decision tobegin delete modify, delay,end deletebegin insert modifyend insert or deny services in a
15specified case under review.

16(5) Available to the public upon request. An employer shall
17only be required to disclose the criteria or guidelines for the
18specific procedures or conditions requested. An employer may
19charge members of the public reasonable copying and postage
20expenses related to disclosing criteria or guidelines pursuant to
21this paragraph. Criteria or guidelines may also be made available
22through electronic means.begin delete Noend deletebegin insert Aend insert charge shallbegin insert notend insert be required for
23an employee whose physician’s request for medical treatment
24services is under review.

25(g) In determining whether to approve, modify,begin delete delay,end delete or deny
26requests by physicians prior to, retrospectively, or concurrent with
27the provisions of medical treatment services to employees all of
28the following requirements shall be met:

29(1) Prospective or concurrent decisions shall be made in a timely
30fashion that is appropriate for the nature of the employee’s
31condition, not to exceed five working days from the receipt of the
32information reasonably necessary to make the determination, but
33in no event more than 14 days from the date of the medical
34treatment recommendation by the physician. In cases where the
35review is retrospective, a decision resulting in denial of all or part
36of the medical treatment service shall be communicated to the
37individual who received services, or to the individual’s designee,
38within 30 days of receipt ofbegin insert theend insert information that is reasonably
39necessary to make this determination. If payment for a medical
40treatment service is made within the time prescribed by Section
P16   14603.2, a retrospective decision to approve the service need not
2otherwise be communicated.

3(2) begin deleteWhen end deletebegin insertIf end insertthe employee’s condition isbegin delete such thatend deletebegin insert one in whichend insert
4 the employee faces an imminent and serious threat to his or her
5health, including, but not limited to, the potential loss of life, limb,
6or other major bodily function, or the normal timeframe for the
7decisionmaking process, as described in paragraph (1), would be
8detrimental to the employee’s life or health or could jeopardize
9the employee’s ability to regain maximum function, decisions to
10approve, modify,begin delete delay,end delete or deny requests by physicians prior to,
11or concurrent with, the provision of medical treatment services to
12employees shall be made in a timely fashion that is appropriate
13for the nature of the employee’s condition, but not to exceed 72
14hours after the receipt of the information reasonably necessary to
15make the determination.

16(3) (A) Decisions to approve, modify,begin delete delay,end delete or deny requests
17by physicians for authorization prior to, or concurrent with, the
18provision of medical treatment services to employees shall be
19communicated to the requesting physician within 24 hours of the
20decision. Decisions resulting inbegin delete modification, delay,end deletebegin insert modificationend insert
21 or denial of all or part of the requested health care service shall be
22communicated to physicians initially by telephone or facsimile,
23and to the physician and employee in writing within 24 hours for
24concurrent review, or within two business days of the decision for
25prospective review, as prescribed by the administrative director.
26If the request is not approved in full, disputes shall be resolved in
27accordance with Section 4610.5, if applicable, or otherwise in
28accordance with Section 4062.

29(B) In the case of concurrent review, medical care shall not be
30discontinued until the employee’s physician has been notified of
31the decision and a care plan has been agreed upon by the physician
32that is appropriate for the medical needs of the employee. Medical
33care provided during a concurrent review shall be care that is
34medically necessary to cure and relieve, and an insurer or
35self-insured employer shall only be liable for those services
36determined medically necessary to cure and relieve. If the insurer
37or self-insured employer disputes whether or not one or more
38services offered concurrently with a utilization review were
39medically necessary to cure and relieve, the dispute shall be
40resolved pursuant to Section 4610.5, if applicable, or otherwise
P17   1pursuant to Section 4062.begin delete Anyend deletebegin insert Aend insert compromise between the parties
2that an insurer or self-insured employer believes may result in
3payment for services that were not medically necessary to cure
4and relieve shall be reported by the insurer or the self-insured
5employer to the licensing board of the provider or providers who
6received the payments, in a manner set forth by the respective
7board and inbegin delete suchend delete a waybegin delete as to minimizeend deletebegin insert that minimizesend insert reporting
8costs both to the board and to the insurer or self-insured employer,
9for evaluation as to possible violations of the statutes governing
10appropriate professional practices.begin delete No feesend deletebegin insert Feesend insert shallbegin insert notend insert be levied
11upon insurers or self-insured employers making reports required
12by this section.

13(4) Communications regarding decisions to approve requests
14by physicians shall specify the specific medical treatment service
15approved. Responses regarding decisions tobegin delete modify, delay,end deletebegin insert modifyend insert
16 or deny medical treatment services requested by physicians shall
17include a clear and concise explanation of the reasons for the
18employer’s decision, a description of the criteria or guidelines
19used, and the clinical reasons for the decisions regarding medical
20necessity. If a utilization review decision to denybegin delete or delayend delete a medical
21service is due to incomplete or insufficient information, the
22decision shall specify the reason for the decision and specify the
23information that is needed.

24(5) If the employer, insurer, or other entity cannot make a
25decision within the timeframes specified in paragraph (1) or (2)
26because the employer or other entity is not in receipt of all of the
27information reasonably necessary and requested, because the
28employer requires consultation by an expert reviewer, or because
29the employer has asked that an additional examination or test be
30performed upon the employee that is reasonable and consistent
31with good medical practice, the employer shall immediately notify
32the physician and the employee, in writing, that the employer
33cannot make a decision within the required timeframe, and specify
34the information requested but not received, the expert reviewer to
35be consulted, or the additional examinations or tests required. The
36employer shall also notify the physician and employee of the
37anticipated date on which a decision may be rendered. Upon receipt
38of all information reasonably necessary and requested by the
39employer, the employer shall approve, modify, or deny the request
P18   1for authorization within the timeframes specified in paragraph (1)
2or (2).

3(6) A utilization review decision tobegin delete modify, delay,end deletebegin insert modifyend insert or
4deny a treatment recommendation shall remain effective for 12
5months from the date of the decision without further action by the
6employer with regard tobegin delete anyend deletebegin insert aend insert further recommendation by the
7same physician for the same treatment unless the further
8recommendation is supported by a documented change in the facts
9material to the basis of the utilization review decision.

10(7) Utilization review of a treatment recommendation shall not
11be required while the employer is disputing liability for injury or
12treatment of the condition for which treatment is recommended
13pursuant to Section 4062.

14(8) If utilization review is deferred pursuant to paragraph (7),
15 and it is finally determined that the employer is liable for treatment
16of the condition for which treatment is recommended, the time for
17the employer to conduct retrospective utilization review in
18accordance with paragraph (1) shall begin on the date the
19determination of the employer’s liability becomes final, and the
20time for the employer to conduct prospective utilization review
21shall commence from the date of the employer’s receipt of a
22treatment recommendation after the determination of the
23employer’s liability.

24(h) begin deleteEvery end deletebegin insertEach end insertemployer, insurer, or other entity subject to this
25section shall maintain telephone access for physicians to request
26authorization for health care services.

27(i) If the administrative director determines that the employer,
28insurer, or other entity subject to this section has failed to meet
29any of the timeframes in this section, or has failed to meet any
30other requirement of this section, the administrative director may
31assess, by order, administrative penalties for each failure. A
32proceeding for the issuance of an order assessing administrative
33penalties shall be subject to appropriate notice to, and an
34opportunity for a hearing with regard to, the person affected. The
35administrative penalties shall not be deemed to be an exclusive
36remedy for the administrative director. These penalties shall be
37deposited in the Workers’ Compensation Administration Revolving
38Fund.

begin insert

P19   1
(j) This section shall remain in effect only until January 1, 2018,
2and as of that date is repealed, unless a later enacted statute, that
3is enacted before January 1, 2018, deletes or extends that date.

end insert
4

SEC. 4.  

Section 4610 is added to the Labor Code, to read:

5

4610.  

(a) For purposes of this section, “utilization review”
6means utilization review or utilization management functions that
7prospectively, retrospectively, or concurrently review and approve,
8modify, or deny, based in whole or in part on medical necessity
9to cure and relieve, treatment recommendations by physicians, as
10defined in Section 3209.3, prior to, retrospectively, or concurrent
11with the provision of medical treatment services pursuant to Section
124600.

13(b) For all dates of injury occurring on or after January 1, 2018,
14emergency treatment services and medical treatment rendered for
15a body part or conditionbegin insert that isend insert accepted as compensable by the
16begin delete employer,end deletebegin insert employer and is addressed by the medical treatment
17utilization schedule adopted pursuant to Section 5307.7,end insert
by a
18member of the medical provider network or health care
19organization, or by a physician predesignated pursuant to
20subdivision (d) of Section 4600, within the 30 days following the
21initial date of injury, shall be authorized without prospective
22utilization review, except as provided in subdivision (c).begin insert The
23services rendered under this subdivision shall be consistent with
24the medical treatment utilization schedule.end insert
In the event that the
25employee is not subject to treatment with a medical provider
26network, health care organization, or predesignated physician
27pursuant to subdivision (d) of Section 4600, the employee shall
28be eligible for treatment under this section within 30 days following
29the initial date of injury if the treatment is rendered by a physician
30or facility selected by the employer. For treatment rendered by a
31medical provider network physician, health care organization
32physician, a physician predesignated pursuant to subdivision (d)
33of Section 4600, or an employer-selected physician, the report
34required under Section 6409 and a complete request for
35authorization shall be submitted by the physician within five days
36following the employee’s initial visit and evaluation.

37(c) Unless authorized by the employer or rendered as emergency
38medical treatment, the following medical treatment services, as
39defined in rules adopted by the administrative director, that are
40rendered through a member of the medical provider network or
P20   1health care organization, a predesignated physician, an
2employer-selected physician, or an employer-selected facility,
3within the 30 days following the initial date of injury, shall be
4subject to prospective utilization review under this section:

begin delete

5(1) Services provided for a condition or occupational injury or
6illness that is not addressed or allowed for in the medical treatment
7utilization schedule guidelines adopted pursuant to Section
85307.27.

end delete
begin delete

9(2)

end delete

10begin insert(1)end insert Pharmaceuticals, to the extent they are neither expressly
11exempted from prospective review nor authorized by the drug
12 formulary adopted pursuant to Section 5307.27.

begin delete

13(3) Non-emergency

end delete

14begin insert (2)end insertbegin insertend insertbegin insertNonemergencyend insert inpatient and outpatient surgery, including
15all presurgical and postsurgical services.

begin delete

16(4)

end delete

17begin insert(3)end insert Psychological treatment services.

begin delete

18(5)

end delete

19begin insert(4)end insert Home health care services.

begin delete

20(6)

end delete

21begin insert(5)end insert Imaging and radiology services, excluding X-rays.

begin delete

22(7)

end delete

23begin insert(6)end insert All durable medical equipment, whose combined total value
24exceeds two hundred fifty dollars ($250), as determined by the
25official medical fee schedule.

begin delete

26(8)

end delete

27begin insert(7)end insert Electrodiagnostic medicine, including, but not limited to,
28electromyography and nerve conduction studies.

begin delete

29(9)

end delete

30begin insert(8end insertbegin insert)end insert Any other service designated and defined through rules
31adopted by the administrative director.

32(d) Any request for payment for treatment provided under
33subdivision (b) shall comply with Section 4603.2 and be submitted
34to the employer, or its insurer or claims administrator, within 30
35days of the date the service was provided.

36(e) If a physician fails to submit the report required under
37Section 6409 and a complete request for authorization, as described
38in subdivision (b), an employer may remove the physician’s ability
39under this subdivision to provide further medical treatment to the
40employee that is exempt from prospective utilization review.

P21   1(f) An employer may perform retrospective utilization review
2for any treatment provided pursuant to subdivision (b) solely for
3the purpose of determining if the physician is prescribing treatment
4 consistent with the schedule for medical treatment utilization,
5including, but not limited to, the drug formulary adopted pursuant
6to Section 5307.27.

7(1) If it is found after retrospective utilization reviews that there
8is a pattern and practice of the physician or provider failing to
9render treatment consistent with the schedule for medical treatment
10utilization, including the drug formulary, the employer may remove
11the ability of the predesignated physician, employer-selected
12physician, or the member of the medical provider network or health
13care organization under this subdivision to provide further medical
14treatment to any employee that is exempt from prospective
15utilization review. The employer shall notify the physician or
16provider of the results of the retrospective utilization review and
17the requirement for prospective utilization review for all subsequent
18medical treatment.

19(2) The results of retrospective utilization review may constitute
20a showing of good cause for an employer’s petition requesting a
21change of physician or provider pursuant to Section 4603 and may
22serve as grounds for termination of the physician or provider from
23the medical provider network or health care organization.

24(g) Every employer shall establish a utilization review process
25in compliance with this section, either directly or through its insurer
26or an entity with which an employer or insurer contracts for these
27services.

28(1) Each utilization review process that modifies or denies
29requests for authorization of medical treatment shall be governed
30by written policies and procedures. These policies and procedures
31shall ensure that decisions based on the medical necessity to cure
32and relieve of proposed medical treatment services are consistent
33with the schedule for medical treatment utilization, including the
34drug formulary, adopted pursuant to Section 5307.27.

35(2) The employer, insurer, or other entity shall employ or
36designate a medical director who holds an unrestricted license to
37practice medicine in this state issued pursuant to Section 2050 or
38Section 2450 of the Business and Professions Code. The medical
39director shall ensure that the process by which the employer or
40other entity reviews and approves, modifies, or denies requests by
P22   1physicians prior to, retrospectively, or concurrent with the provision
2of medical treatment services complies with the requirements of
3this section. Nothing in this section shall be construed as restricting
4the existing authority of the Medical Board of California.

5(3) (A) No person other than a licensed physician who is
6competent to evaluate the specific clinical issues involved in the
7medical treatment services, and where these services are within
8the scope of the physician’s practice, requested by the physician
9may modify or deny requests for authorization of medical treatment
10for reasons of medical necessity to cure and relieve or due to
11incomplete or insufficient information under subdivisions (i) and
12(j).

13(B) (i) The employer, or any entity conducting utilization review
14on behalf of the employer, shall neither offer nor provide any
15financial incentive or consideration to a physician based on the
16number ofbegin delete modifications, delays,end deletebegin insert modificationsend insert or denials made
17by the physician under this section.

18(ii) An insurer or third-party administrator shall not refer
19utilization review services conducted on behalf of an employer
20under this section to an entity in which the insurer or third-party
21administrator has a financial interest as defined under Section
22139.32. This prohibition does not apply if the insurer or third-party
23administrator provides the employer and the administrative director
24with prior written disclosure of both of the following:

25(I) The entity conducting the utilization review services.

26(II) The insurer or third-party administrator’s financial interest
27in the entity.

28(C) The administrative director has authority pursuant to this
29section to review any compensation agreement, payment schedule,
30or contract between the employer, or any entity conducting
31utilization review on behalf of the employer, and the utilization
32review physician. Any information disclosed to the administrative
33director pursuant to this paragraph shall be considered confidential
34information and not subject to disclosure pursuant to the California
35Public Records Act (Chapter 3.5 (commencing with Section 6250)
36of Division 7 of Title 1 of the Government Code). Disclosure of
37the information to the administrative director pursuant to this
38subdivision shall not waive the provisions of the Evidence Code
39relating to privilege.

P23   1(4) A utilization review process that modifies or denies requests
2for authorization of medical treatment shall be accredited on or
3before July 1, 2018, and shall retain active accreditation while
4providing utilization review services, by an independent, nonprofit
5organization to certify that the utilization review process meets
6specified criteria, including, but not limited to, timeliness in issuing
7a utilization review decision, the scope of medical material used
8in issuing a utilization review decision, peer-to-peer consultation,
9internal appeal procedure, and requiring a policy preventing
10financial incentives to doctors and other providers based on the
11utilization review decision. The administrative director shall adopt
12rules to implement the selection of an independent, nonprofit
13organization for those accreditation purposes. Until those rules are
14adopted, the administrative director shall designate URAC as the
15accrediting organization. The administrative director may adopt
16rules to do any of the following:

17(A) Require additional specific criteria for measuring the quality
18of a utilization review process for purposes of accreditation.

19(B) Exempt nonprofit, public sector internal utilization review
20programs from the accreditation requirement pursuant to this
21section, if the administrative director has adopted minimum
22standards applicable to nonprofit, public sector internal utilization
23review programs that meet or exceed the accreditation standards
24developed pursuant to this section.

25(5) On or before July 1, 2018, each employer, either directly or
26through its insurer or an entity with which an employer or insurer
27contracts for utilization review services, shall submit a description
28of the utilization review process that modifies or denies requests
29for authorization of medical treatment and the written policies and
30procedures to the administrative director for approval. Approved
31utilization review process descriptions and the accompanying
32written policies and procedures shall be disclosed by the employer
33to employees and physicians and made available to the public by
34posting on the employer’s, claims administrator’s, or utilization
35review organization’s Internet Web site.

36(h) The criteria or guidelines used in the utilization review
37process to determine whether to approve, modify, or deny medical
38treatment services shall be all of the following:

39(1) Developed with involvement from actively practicing
40physicians.

P24   1(2) Consistent with the schedule for medical treatment
2utilization, including the drug formulary, adopted pursuant to
3Section 5307.27.

4(3) Evaluated at least annually, and updated if necessary.

5(4) Disclosed to the physician and the employee, if used as the
6basis of a decision to modify or deny services in a specified case
7under review.

8(5) Available to the public upon request. An employer shall
9only be required to disclose the criteria or guidelines for the
10specific procedures or conditions requested. An employer may
11 charge members of the public reasonable copying and postage
12expenses related to disclosing criteria or guidelines pursuant to
13this paragraph. Criteria or guidelines may also be made available
14through electronic means. No charge shall be required for an
15employee whose physician’s request for medical treatment services
16is under review.

17(i) In determining whether to approve, modify, or deny requests
18by physicians prior to, retrospectively, or concurrent with the
19provisions of medical treatment services to employees, all of the
20following requirements shall be met:

21(1) Except for treatment requests made pursuant to the
22formulary, prospective or concurrent decisions shall be made in a
23timely fashion that is appropriate for the nature of the employee’s
24condition, not to exceed five working days from the receipt of a
25request for authorization for medical treatment and supporting
26 information reasonably necessary to make the determination, but
27in no event more than 14 days from the date of the medical
28treatment recommendation by the physician. Prospective decisions
29regarding requests for treatment covered by the formulary shall
30be made no more than fivebegin insert workingend insert days from the date ofbegin delete the
31medical treatment request.end delete
begin insert receipt of the request for authorization
32for medical treatment.end insert
The request for authorization and supporting
33documentation may be submitted electronically under rules adopted
34by the administrative director.

35(2) In cases where the review is retrospective, a decision
36resulting in denial of all or part of the medical treatment service
37shall be communicated to the individual who received services,
38or to the individual’s designee, within 30 days of receipt of
39information that is reasonably necessary to make this
40determination. If payment for a medical treatment service is made
P25   1within the time prescribed by Section 4603.2, a retrospective
2decision to approve the service need not otherwise be
3communicated.

4(3) When the employee’s condition is such that the employee
5faces an imminent and serious threat to his or her health, including,
6but not limited to, the potential loss of life, limb, or other major
7bodily function, or the normal timeframe for the decisionmaking
8process, as described in paragraph (1), would be detrimental to the
9employee’s life or health or could jeopardize the employee’s ability
10to regain maximum function, decisions to approve, modify, or
11deny requests by physicians prior to, or concurrent with, the
12provision of medical treatment services to employees shall be made
13in a timely fashion that is appropriate for the nature of the
14employee’s condition, but not to exceed 72 hours after the receipt
15of the information reasonably necessary to make the determination.

16(4) (A) Final decisions to approve, modify, or deny requests
17by physicians for authorization prior to, or concurrent with, the
18provision of medical treatment services to employees shall be
19communicated to the requesting physician within 24 hours of the
20decision by telephone, facsimile, or, if agreed to by the parties,
21secure email.

22(B) Decisions resulting in modification or denial of all or part
23of the requested health care service shall be communicated in
24writing to the employee, and to the physician if the initial
25communication under subparagraph (A) was by telephone, within
2624 hours for concurrent review, or within two business days of the
27decision for prospective review, as prescribed by the administrative
28director. If the request is modified or denied, disputes shall be
29resolved in accordance with Section 4610.5, if applicable, or
30otherwise in accordance with Section 4062.

31(C) In the case of concurrent review, medical care shall not be
32discontinued until the employee’s physician has been notified of
33the decision and a care plan has been agreed upon by the physician
34that is appropriate for the medical needs of the employee. Medical
35care provided during a concurrent review shall be care that is
36medically necessary to cure and relieve, and an insurer or
37self-insured employer shall only be liable for those services
38determined medically necessary to cure and relieve. If the insurer
39or self-insured employer disputes whether or not one or more
40services offered concurrently with a utilization review were
P26   1medically necessary to cure and relieve, the dispute shall be
2resolved pursuant to Section 4610.5, if applicable, or otherwise
3pursuant to Section 4062. Any compromise between the parties
4that an insurer or self-insured employer believes may result in
5payment for services that were not medically necessary to cure
6and relieve shall be reported by the insurer or the self-insured
7employer to the licensing board of the provider or providers who
8received the payments, in a manner set forth by the respective
9board and in such a way as to minimize reporting costs both to the
10board and to the insurer or self-insured employer, for evaluation
11as to possible violations of the statutes governing appropriate
12professional practices. No fees shall be levied upon insurers or
13self-insured employers making reports required by this section.

14(5) Communications regarding decisions to approve requests
15by physicians shall specify the specific medical treatment service
16approved. Responses regarding decisions to modify or deny
17medical treatment services requested by physicians shall include
18a clear and concise explanation of the reasons for the employer’s
19decision, a description of the criteria or guidelines used, and the
20clinical reasons for the decisions regarding medical necessity. If
21a utilization review decision to deny a medical service is due to
22incomplete or insufficient information, the decision shall specify
23all of the following:

24(A) The reason for the decision.

25(B) A specific description of the information that is needed.

26(C) The date(s) and time(s) of attempts made to contact the
27physician to obtain the necessary information.

28(D) A description of the manner in which the request was
29communicated.

30(j) (1) If an employer, insurer, or other entity subject to this
31section requests medical information from a physician in order to
32determine whether to approve, modify, or deny requests for
33authorization, the employer shall request only the information
34reasonably necessary to make the determination.

35(2) If the employer, insurer, or other entity cannot make a
36decision within the timeframes specified in paragraph (1), (2), or
37(3) of subdivision (i) because the employer or other entity is not
38in receipt of, or in possession of, all of the information reasonably
39necessary to make a determination, the employer shall immediately
40notify the physician and the employee, in writing, that the employer
P27   1cannot make a decision within the required timeframe, and specify
2the information that must be provided by the physician for a
3determination to be made. Upon receipt of all information
4reasonably necessary and requested by the employer, the employer
5shall approve, modify, or deny the request for authorization within
6the timeframes specified in paragraph (1), (2), or (3) of subdivision
7(i).

8(k) A utilization review decision to modify,begin delete delay,end delete or deny a
9treatment recommendation shall remain effective for 12 months
10from the date of the decision without further action by the employer
11with regard to any further recommendation by the same physician,
12or another physician within the requesting physician’s practice
13group, for the same treatment unless the further recommendation
14is supported by a documented change in the facts material to the
15basis of the utilization review decision.

16(l) Utilization review of a treatment recommendation shall not
17be required while the employer is disputing liability for injury or
18treatment of the condition for which treatment is recommended
19pursuant to Section 4062.

20(m) If utilization review is deferred pursuant to subdivision (l),
21and it is finally determined that the employer is liable for treatment
22of the condition for which treatment is recommended, the time for
23the employer to conduct retrospective utilization review in
24accordance with paragraph (2) of subdivision (i) shall begin on
25the date the determination of the employer’s liability becomes
26final, and the time for the employer to conduct prospective
27utilization review shall commence from the date of the employer’s
28receipt of a treatment recommendation after the determination of
29the employer’s liability.

30(n) Every employer, insurer, or other entity subject to this section
31shall maintain telephone access during California business hours
32for physicians to request authorization for health care services and
33to conduct peer-to-peer discussions regarding issues, including the
34appropriateness of a requested treatment, modification of a
35treatment request, or obtaining additional information needed to
36make a medical necessity decision.

37(o) The administrative director shall develop a system for the
38mandatory electronic reporting of documents related to every
39utilization review performed by each employer, which shall be
40administered by the Division of Workers’ Compensation. The
P28   1administrative director shall adopt regulations specifying the
2documents to be submitted by the employer and the authorized
3transmission format and timeframe for their submission. For
4purposes of this subdivision, “employer” means the employer, the
5insurer of an insured employer, a claims administrator, or a
6utilization review organization, or other entity acting on behalf of
7any of them.

8(p) If the administrative director determines that the employer,
9insurer, or other entity subject to this section has failed to meet
10any of the timeframes in this section, or has failed to meet any
11other requirement of this section, the administrative director may
12assess, by order, administrative penalties for each failure. A
13proceeding for the issuance of an order assessing administrative
14penalties shall be subject to appropriate notice to, and an
15opportunity for a hearing with regard to, the person affected. The
16administrative penalties shall not be deemed to be an exclusive
17remedy for the administrative director. These penalties shall be
18deposited in the Workers’ Compensation Administration Revolving
19Fund.

begin insert

20
(q) The administrative director shall contract with an outside,
21independent research organization on or after March 1, 2019, to
22evaluate the impact of the provision of medical treatment within
23the first 30 days after a claim is filed, for a claim filed on or after
24January 1, 2017, and before January 1, 2019. The report shall be
25provided to the administrative director, the Senate Committee on
26Labor and Industrial Relations, and the Assembly Committee on
27Insurance before January 1, 2020.

end insert
begin delete

28(q)

end delete

29begin insert(r)end insert This section shall become operative on January 1, 2018.

30begin insert

begin insertSEC. 4.5.end insert  

end insert

begin insertSection 4610 is added to the end insertbegin insertLabor Codeend insertbegin insert, to read:end insert

begin insert
31

begin insert4610.end insert  

(a) For purposes of this section, “utilization review”
32means utilization review or utilization management functions that
33prospectively, retrospectively, or concurrently review and approve,
34modify, or deny, based in whole or in part on medical necessity to
35cure and relieve, treatment recommendations by physicians, as
36defined in Section 3209.3, prior to, retrospectively, or concurrent
37with the provision of medical treatment services pursuant to Section
384600.

39
(b) For all dates of injury occurring on or after January 1, 2018,
40emergency treatment services and medical treatment rendered for
P29   1a body part or condition that is accepted as compensable by the
2employer and is addressed by the medical treatment utilization
3schedule adopted pursuant to Section 5307.7, by a member of the
4medical provider network or health care organization, or by a
5physician predesignated pursuant to subdivision (d) of Section
64600, within the 30 days following the initial date of injury, shall
7be authorized without prospective utilization review, except as
8provided in subdivision (c). The services rendered under this
9subdivision shall be consistent with the medical treatment
10utilization schedule. In the event that the employee is not subject
11to treatment with a medical provider network, health care
12organization, or predesignated physician pursuant to subdivision
13(d) of Section 4600, the employee shall be eligible for treatment
14under this section within 30 days following the initial date of injury
15if the treatment is rendered by a physician or facility selected by
16the employer. For treatment rendered by a medical provider
17network physician, health care organization physician, a physician
18predesignated pursuant to subdivision (d) of Section 4600, or an
19employer-selected physician, the report required under Section
206409 and a complete request for authorization shall be submitted
21by the physician within five days following the employee’s initial
22visit and evaluation.

23
(c) Unless authorized by the employer or rendered as emergency
24medical treatment, the following medical treatment services, as
25defined in rules adopted by the administrative director, that are
26rendered through a member of the medical provider network or
27health care organization, a predesignated physician, an
28employer-selected physician, or an employer-selected facility,
29within the 30 days following the initial date of injury, shall be
30subject to prospective utilization review under this section:

31
(1) Pharmaceuticals, to the extent they are neither expressly
32exempted from prospective review nor authorized by the drug
33formulary adopted pursuant to Section 5307.27.

34
(2) Nonemergency inpatient and outpatient surgery, including
35all presurgical and postsurgical services.

36
(3) Psychological treatment services.

37
(4) Home health care services.

38
(5) Imaging and radiology services, excluding X-rays.

P30   1
(6) All durable medical equipment, whose combined total value
2exceeds two hundred fifty dollars ($250), as determined by the
3official medical fee schedule.

4
(7) Electrodiagnostic medicine, including, but not limited to,
5electromyography and nerve conduction studies.

6
(8) Any other service designated and defined through rules
7adopted by the administrative director.

8
(d) Any request for payment for treatment provided under
9subdivision (b) shall comply with Section 4603.2 and be submitted
10to the employer, or its insurer or claims administrator, within 30
11days of the date the service was provided.

12
(e) If a physician fails to submit the report required under
13Section 6409 and a complete request for authorization, as
14described in subdivision (b), an employer may remove the
15physician’s ability under this subdivision to provide further medical
16treatment to the employee that is exempt from prospective
17utilization review.

18
(f) An employer may perform retrospective utilization review
19for any treatment provided pursuant to subdivision (b) solely for
20the purpose of determining if the physician is prescribing treatment
21consistent with the schedule for medical treatment utilization,
22including, but not limited to, the drug formulary adopted pursuant
23to Section 5307.27.

24
(1) If it is found after retrospective utilization reviews that there
25is a pattern and practice of the physician or provider failing to
26render treatment consistent with the schedule for medical treatment
27utilization, including the drug formulary, the employer may remove
28the ability of the predesignated physician, employer-selected
29physician, or the member of the medical provider network or health
30care organization under this subdivision to provide further medical
31treatment to any employee that is exempt from prospective
32utilization review. The employer shall notify the physician or
33provider of the results of the retrospective utilization review and
34the requirement for prospective utilization review for all subsequent
35medical treatment.

36
(2) The results of retrospective utilization review may constitute
37a showing of good cause for an employer’s petition requesting a
38change of physician or provider pursuant to Section 4603 and may
39serve as grounds for termination of the physician or provider from
40the medical provider network or health care organization.

P31   1
(g) Each employer shall establish a utilization review process
2in compliance with this section, either directly or through its
3insurer or an entity with which an employer or insurer contracts
4for these services.

5
(1) Each utilization review process that modifies or denies
6requests for authorization of medical treatment shall be governed
7by written policies and procedures. These policies and procedures
8shall ensure that decisions based on the medical necessity to cure
9and relieve of proposed medical treatment services are consistent
10with the schedule for medical treatment utilization, including the
11drug formulary, adopted pursuant to Section 5307.27.

12
(2) Unless otherwise indicated in this section, a physician
13providing treatment under Section 4600 shall send any request for
14authorization for medical treatment, with supporting
15documentation, to the claims administrator for the employer,
16insurer, or other entity according to rules adopted by the
17administrative director. The employer, insurer, or other entity
18shall employ or designate a medical director who holds an
19unrestricted license to practice medicine in this state issued
20pursuant to Section 2050 or 2450 of the Business and Professions
21Code. The medical director shall ensure that the process by which
22the employer or other entity reviews and approves, modifies, or
23denies requests by physicians prior to, retrospectively, or
24concurrent with the provision of medical treatment services
25complies with the requirements of this section. Nothing in this
26section shall be construed as restricting the existing authority of
27the Medical Board of California.

28
(3) (A) A person other than a licensed physician who is
29competent to evaluate the specific clinical issues involved in the
30medical treatment services, if these services are within the scope
31of the physician’s practice, requested by the physician, shall not
32modify or deny requests for authorization of medical treatment for
33reasons of medical necessity to cure and relieve or due to
34incomplete or insufficient information under subdivisions (i) and
35(j).

36
(B) (i) The employer, or any entity conducting utilization review
37on behalf of the employer, shall neither offer nor provide any
38financial incentive or consideration to a physician based on the
39number of modifications or denials made by the physician under
40this section.

P32   1
(ii) An insurer or third-party administrator shall not refer
2utilization review services conducted on behalf of an employer
3under this section to an entity in which the insurer or third-party
4administrator has a financial interest as defined under Section
5139.32. This prohibition does not apply if the insurer or third-party
6administrator provides the employer and the administrative
7director with prior written disclosure of both of the following:

8
(I) The entity conducting the utilization review services.

9
(II) The insurer or third-party administrator’s financial interest
10in the entity.

11
(C) The administrative director has authority pursuant to this
12section to review any compensation agreement, payment schedule,
13or contract between the employer, or any entity conducting
14utilization review on behalf of the employer, and the utilization
15review physician. Any information disclosed to the administrative
16director pursuant to this paragraph shall be considered
17confidential information and not subject to disclosure pursuant to
18the California Public Records Act (Chapter 3.5 (commencing with
19Section 6250) of Division 7 of Title 1 of the Government Code).
20Disclosure of the information to the administrative director
21pursuant to this subdivision shall not waive the provisions of the
22Evidence Code relating to privilege.

23
(4) A utilization review process that modifies or denies requests
24for authorization of medical treatment shall be accredited on or
25before July 1, 2018, and shall retain active accreditation while
26providing utilization review services, by an independent, nonprofit
27organization to certify that the utilization review process meets
28specified criteria, including, but not limited to, timeliness in issuing
29a utilization review decision, the scope of medical material used
30in issuing a utilization review decision, peer-to-peer consultation,
31internal appeal procedure, and requiring a policy preventing
32financial incentives to doctors and other providers based on the
33utilization review decision. The administrative director shall adopt
34rules to implement the selection of an independent, nonprofit
35organization for those accreditation purposes. Until those rules
36are adopted, the administrative director shall designate URAC as
37the accrediting organization. The administrative director may
38adopt rules to do any of the following:

39
(A) Require additional specific criteria for measuring the quality
40of a utilization review process for purposes of accreditation.

P33   1
(B) Exempt nonprofit, public sector internal utilization review
2programs from the accreditation requirement pursuant to this
3section, if the administrative director has adopted minimum
4standards applicable to nonprofit, public sector internal utilization
5review programs that meet or exceed the accreditation standards
6developed pursuant to this section.

7
(5) On or before July 1, 2018, each employer, either directly
8or through its insurer or an entity with which an employer or
9insurer contracts for utilization review services, shall submit a
10description of the utilization review process that modifies or denies
11requests for authorization of medical treatment and the written
12policies and procedures to the administrative director for approval.
13Approved utilization review process descriptions and the
14accompanying written policies and procedures shall be disclosed
15by the employer to employees and physicians and made available
16to the public by posting on the employer’s, claims administrator’s,
17or utilization review organization’s Internet Web site.

18
(h) The criteria or guidelines used in the utilization review
19process to determine whether to approve, modify, or deny medical
20treatment services shall be all of the following:

21
(1) Developed with involvement from actively practicing
22physicians.

23
(2) Consistent with the schedule for medical treatment
24utilization, including the drug formulary, adopted pursuant to
25Section 5307.27.

26
(3) Evaluated at least annually, and updated if necessary.

27
(4) Disclosed to the physician and the employee, if used as the
28basis of a decision to modify or deny services in a specified case
29under review.

30
(5) Available to the public upon request. An employer shall only
31be required to disclose the criteria or guidelines for the specific
32procedures or conditions requested. An employer may charge
33members of the public reasonable copying and postage expenses
34related to disclosing criteria or guidelines pursuant to this
35paragraph. Criteria or guidelines may also be made available
36through electronic means. A charge shall not be required for an
37employee whose physician’s request for medical treatment services
38is under review.

39
(i) In determining whether to approve, modify, or deny requests
40by physicians prior to, retrospectively, or concurrent with the
P34   1provisions of medical treatment services to employees, all of the
2following requirements shall be met:

3
(1) Except for treatment requests made pursuant to the
4formulary, prospective or concurrent decisions shall be made in
5a timely fashion that is appropriate for the nature of the employee’s
6condition, not to exceed five working days from the receipt of a
7 request for authorization for medical treatment and supporting
8information reasonably necessary to make the determination, but
9in no event more than 14 days from the date of the medical
10treatment recommendation by the physician. Prospective decisions
11regarding requests for treatment covered by the formulary shall
12be made no more than five working days from the date of receipt
13of the medical treatment request. The request for authorization
14and supporting documentation may be submitted electronically
15under rules adopted by the administrative director.

16
(2) In cases where the review is retrospective, a decision
17resulting in denial of all or part of the medical treatment service
18shall be communicated to the individual who received services, or
19to the individual’s designee, within 30 days of the receipt of the
20information that is reasonably necessary to make this
21determination. If payment for a medical treatment service is made
22within the time prescribed by Section 4603.2, a retrospective
23decision to approve the service need not otherwise be
24communicated.

25
(3) If the employee’s condition is one in which the employee
26faces an imminent and serious threat to his or her health, including,
27but not limited to, the potential loss of life, limb, or other major
28bodily function, or the normal timeframe for the decisionmaking
29process, as described in paragraph (1), would be detrimental to
30the employee’s life or health or could jeopardize the employee’s
31ability to regain maximum function, decisions to approve, modify,
32or deny requests by physicians prior to, or concurrent with, the
33provision of medical treatment services to employees shall be made
34in a timely fashion that is appropriate for the nature of the
35employee’s condition, but not to exceed 72 hours after the receipt
36of the information reasonably necessary to make the determination.

37
(4) (A) Final decisions to approve, modify, or deny requests
38by physicians for authorization prior to, or concurrent with, the
39provision of medical treatment services to employees shall be
40communicated to the requesting physician within 24 hours of the
P35   1decision by telephone, facsimile, or, if agreed to by the parties,
2secure email.

3
(B) Decisions resulting in modification or denial of all or part
4of the requested health care service shall be communicated in
5writing to the employee, and to the physician if the initial
6communication under subparagraph (A) was by telephone, within
724 hours for concurrent review, or within two business days of the
8decision for prospective review, as prescribed by the administrative
9director. If the request is modified or denied, disputes shall be
10resolved in accordance with Section 4610.5, if applicable, or
11otherwise in accordance with Section 4062.

12
(C) In the case of concurrent review, medical care shall not be
13discontinued until the employee’s physician has been notified of
14the decision and a care plan has been agreed upon by the physician
15that is appropriate for the medical needs of the employee. Medical
16care provided during a concurrent review shall be care that is
17medically necessary to cure and relieve, and an insurer or
18self-insured employer shall only be liable for those services
19determined medically necessary to cure and relieve. If the insurer
20or self-insured employer disputes whether or not one or more
21services offered concurrently with a utilization review were
22medically necessary to cure and relieve, the dispute shall be
23resolved pursuant to Section 4610.5, if applicable, or otherwise
24pursuant to Section 4062. A compromise between the parties that
25an insurer or self-insured employer believes may result in payment
26for services that were not medically necessary to cure and relieve
27shall be reported by the insurer or the self-insured employer to
28the licensing board of the provider or providers who received the
29payments, in a manner set forth by the respective board and in a
30way that minimizes reporting costs both to the board and to the
31insurer or self-insured employer, for evaluation as to possible
32violations of the statutes governing appropriate professional
33practices. Fees shall not be levied upon insurers or self-insured
34employers making reports required by this section.

35
(5) Communications regarding decisions to approve requests
36by physicians shall specify the specific medical treatment service
37approved. Responses regarding decisions to modify or deny
38medical treatment services requested by physicians shall include
39a clear and concise explanation of the reasons for the employer’s
40decision, a description of the criteria or guidelines used, and the
P36   1clinical reasons for the decisions regarding medical necessity. If
2a utilization review decision to deny a medical service is due to
3incomplete or insufficient information, the decision shall specify
4all of the following:

5
(A) The reason for the decision.

6
(B) A specific description of the information that is needed.

7
(C) The date(s) and time(s) of attempts made to contact the
8physician to obtain the necessary information.

9
(D) A description of the manner in which the request was
10communicated.

11
(j) (1) Unless otherwise indicated in this section, a physician
12providing treatment under Section 4600 shall send any request for
13authorization for medical treatment, with supporting
14documentation, to the claims administrator for the employer,
15insurer, or other entity according to rules adopted by the
16administrative director. If an employer, insurer, or other entity
17subject to this section requests medical information from a
18physician in order to determine whether to approve, modify, or
19deny requests for authorization, that employer, insurer, or other
20entity shall request only the information reasonably necessary to
21make the determination.

22
(2) If the employer, insurer, or other entity cannot make a
23decision within the timeframes specified in paragraph (1), (2), or
24(3) of subdivision (i) because the employer or other entity is not
25in receipt of, or in possession of, all of the information reasonably
26necessary to make a determination, the employer shall immediately
27notify the physician and the employee, in writing, that the employer
28cannot make a decision within the required timeframe, and specify
29the information that must be provided by the physician for a
30determination to be made. Upon receipt of all information
31reasonably necessary and requested by the employer, the employer
32shall approve, modify, or deny the request for authorization within
33the timeframes specified in paragraph (1), (2), or (3) of subdivision
34(i).

35
(k) A utilization review decision to modify or deny a treatment
36recommendation shall remain effective for 12 months from the
37date of the decision without further action by the employer with
38regard to a further recommendation by the same physician, or
39another physician within the requesting physician’s practice group,
40for the same treatment unless the further recommendation is
P37   1supported by a documented change in the facts material to the
2basis of the utilization review decision.

3
(l) Utilization review of a treatment recommendation shall not
4be required while the employer is disputing liability for injury or
5treatment of the condition for which treatment is recommended
6pursuant to Section 4062.

7
(m) If utilization review is deferred pursuant to subdivision (l),
8and it is finally determined that the employer is liable for treatment
9of the condition for which treatment is recommended, the time for
10the employer to conduct retrospective utilization review in
11accordance with paragraph (2) of subdivision (i) shall begin on
12the date the determination of the employer’s liability becomes
13final, and the time for the employer to conduct prospective
14utilization review shall commence from the date of the employer’s
15receipt of a treatment recommendation after the determination of
16the employer’s liability.

17
(n) Each employer, insurer, or other entity subject to this section
18shall maintain telephone access during California business hours
19for physicians to request authorization for health care services
20and to conduct peer-to-peer discussions regarding issues, including
21the appropriateness of a requested treatment, modification of a
22treatment request, or obtaining additional information needed to
23make a medical necessity decision.

24
(o) The administrative director shall develop a system for the
25mandatory electronic reporting of documents related to every
26utilization review performed by each employer, which shall be
27administered by the Division of Workers’ Compensation. The
28administrative director shall adopt regulations specifying the
29documents to be submitted by the employer and the authorized
30transmission format and timeframe for their submission. For
31purposes of this subdivision, “employer” means the employer, the
32insurer of an insured employer, a claims administrator, or a
33utilization review organization, or other entity acting on behalf of
34any of them.

35
(p) If the administrative director determines that the employer,
36insurer, or other entity subject to this section has failed to meet
37any of the timeframes in this section, or has failed to meet any
38other requirement of this section, the administrative director may
39assess, by order, administrative penalties for each failure. A
40proceeding for the issuance of an order assessing administrative
P38   1penalties shall be subject to appropriate notice to, and an
2opportunity for a hearing with regard to, the person affected. The
3administrative penalties shall not be deemed to be an exclusive
4remedy for the administrative director. These penalties shall be
5deposited in the Workers’ Compensation Administration Revolving
6Fund.

7
(q) The administrative director shall contract with an outside,
8independent research organization on or after March 1, 2019, to
9evaluate the impact of the provision of medical treatment within
10the first 30 days after a claim is filed, for a claim filed on or after
11January 1, 2017, and before January 1, 2019. The report shall be
12provided to the administrative director, the Senate Committee on
13Labor and Industrial Relations, and the Assembly Committee on
14Insurance before January 1, 2020.

15
(r) This section shall become operative on January 1, 2018.

end insert
16

SEC. 5.  

Section 4610.5 of the Labor Code is amended to read:

17

4610.5.  

(a) This section applies to the following disputes:

18(1) Any dispute over a utilization review decision regarding
19treatment for an injury occurring on or after January 1, 2013.

20(2) Any dispute over a utilization review decision if the decision
21is communicated to the requesting physician on or after July 1,
222013, regardless of the date of injury.

23(3) Any dispute occurring on or after January 1, 2018, over
24medication prescribed pursuant to the drug formulary adopted
25pursuant to Section 5307.27.

26(b) A dispute described in subdivision (a) shall be resolved only
27in accordance with this section.

28(c) For purposes of this section and Section 4610.6, the
29following definitions apply:

30(1) “Disputed medical treatment” means medical treatment that
31has been modified or denied by a utilization review decision on
32the basis of medical necessity.

33(2) “Medically necessary” and “medical necessity” mean
34medical treatment that is reasonably required to cure or relieve the
35injured employee of the effects of his or her injury and based on
36the following standards, which shall be applied as set forth in the
37medical treatment utilization schedule, including the drug
38formulary, adopted by the administrative director pursuant to
39Section 5307.27:

P39   1(A) The guidelines, including the drug formulary, adopted by
2the administrative director pursuant to Section 5307.27.

3(B) Peer-reviewed scientific and medical evidence regarding
4the effectiveness of the disputed service.

5(C) Nationally recognized professional standards.

6(D) Expert opinion.

7(E) Generally accepted standards of medical practice.

8(F) Treatments that are likely to provide a benefit to a patient
9for conditions for which other treatments are not clinically
10efficacious.

11(3) “Utilization review decision” means a decision pursuant to
12Section 4610 to modify or deny, based in whole or in part on
13medical necessity to cure or relieve, a treatment recommendation
14or recommendations by a physician prior to, retrospectively, or
15concurrent with, the provision of medical treatment services
16pursuant to Section 4600 or subdivision (c) of Section 5402.
17“Utilization review decision” may also mean a determination,
18occurring on or after January 1, 2018, by a physician regarding
19the medical necessity of medication prescribed pursuant to the
20drug formulary adopted pursuant to Section 5307.27.

21(4) Unless otherwise indicated by context, “employer” means
22the employer, the insurer of an insured employer, a claims
23administrator, or a utilization review organization, or other entity
24acting on behalf of any of them.

25(d) If a utilization review decision denies or modifies a treatment
26recommendation based on medical necessity, the employee may
27request an independent medical review as provided by this section.

28(e) A utilization review decision may be reviewed or appealed
29only by independent medical review pursuant to this section.
30Neither the employee nor the employer shall have any liability for
31medical treatment furnished without the authorization of the
32employer if the treatment is modified or denied by a utilization
33review decision, unless the utilization review decision is overturned
34by independent medical review in accordance with this section.

35(f) As part of its notification to the employee regarding an initial
36utilization review decision based on medical necessity that denies
37or modifies a treatment recommendation, the employer shall
38provide the employee with a one-page form prescribed by the
39administrative director, and an addressed envelope, which the
40employee may return to the administrative director or the
P40   1administrative director’s designee to initiate an independent
2medical review. The employee may also request independent
3medical review electronically under rules adopted by the
4administrative director. The employer shall include on the form
5any information required by the administrative director to facilitate
6the completion of the independent medical review. The form shall
7also include all of the following:

8(1) Notice that the utilization review decision is final unless the
9employee requests independent medical review.

10(2) A statement indicating the employee’s consent to obtain any
11necessary medical records from the employer or insurer and from
12any medical provider the employee may have consulted on the
13matter, to be signed by the employee.

14(3) Notice of the employee’s right to provide information or
15documentation, either directly or through the employee’s physician,
16regarding the following:

17(A) The treating physician’s recommendation indicating that
18the disputed medical treatment is medically necessary for the
19employee’s medical condition.

20(B) Medical information or justification that a disputed medical
21treatment, on an urgent care or emergency basis, was medically
22necessary for the employee’s medical condition.

23(C) Reasonable information supporting the employee’s position
24that the disputed medical treatment is or was medically necessary
25for the employee’s medical condition, including all information
26provided to the employee by the employer or by the treating
27physician, still in the employee’s possession, concerning the
28employer’s or the physician’s decision regarding the disputed
29medical treatment, as well as any additional material that the
30employee believes is relevant.

31(g) The independent medical review process may be terminated
32at any time upon the employer’s written authorization of the
33disputed medical treatment. Notice of the authorization, any
34settlement or award that may resolve the medical treatment dispute,
35or the requesting physician withdrawing the request for treatment,
36shall be communicated to the independent medical review
37organization by the employer within five days.

38(h) (1) The employee may submit a request for independent
39medical review to the division. The request may be made
P41   1electronically under rules adopted by the administrative director.
2The request shall be made no later than as follows:

3(A) For formulary disputes, 10 days after the service of the
4utilization review decision to the employee.

5(B) For all other medical treatment disputes, 30 days after the
6service of the utilization review decision to the employee.

7(2) If at the time of a utilization review decision the employer
8is also disputing liability for the treatment for any reason besides
9medical necessity, the time for the employee to submit a request
10for independent medical review to the administrative director or
11administrative director’s designee is extended to 30 days after
12service of a notice to the employee showing that the other dispute
13of liability has been resolved.

14(3) If the employer fails to comply with subdivision (f) at the
15time of notification of its utilization review decision, the time
16limitations for the employee to submit a request for independent
17medical review shall not begin to run until the employer provides
18the required notice to the employee.

19(4) A provider of emergency medical treatment when the
20employee faced an imminent and serious threat to his or her health,
21including, but not limited to, the potential loss of life, limb, or
22other major bodily function, may submit a request for independent
23medical review on its own behalf. A request submitted by a
24provider pursuant to this paragraph shall be submitted to the
25administrative director or administrative director’s designee within
26the time limitations applicable for an employee to submit a request
27for independent medical review.

28(i) An employer shall not engage in any conduct that has the
29effect of delaying the independent review process. Engaging in
30that conduct or failure of the employer to promptly comply with
31this section is a violation of this section and, in addition to any
32other fines, penalties, and other remedies available to the
33administrative director, the employer shall be subject to an
34administrative penalty in an amount determined pursuant to
35regulations to be adopted by the administrative director, not to
36exceed five thousand dollars ($5,000) for each day that proper
37notification to the employee is delayed. The administrative
38penalties shall be paid to the Workers’ Compensation
39Administration Revolving Fund.

P42   1(j) For purposes of this section, an employee may designate a
2parent, guardian, conservator, relative, or other designee of the
3employee as an agent to act on his or her behalf. A designation of
4an agent executed prior to the utilization review decision shall not
5be valid. The requesting physician may join with or otherwise
6assist the employee in seeking an independent medical review,
7and may advocate on behalf of the employee.

8(k) The administrative director or his or her designee shall
9expeditiously review requests and immediately notify the employee
10and the employer in writing as to whether the request for an
11independent medical review has been approved, in whole or in
12part, and, if not approved, the reasons therefor. If there appears to
13be any medical necessity issue, the dispute shall be resolved
14pursuant to an independent medical review, except that, unless the
15employer agrees that the case is eligible for independent medical
16review, a request for independent medical review shall be deferred
17if at the time of a utilization review decision the employer is also
18disputing liability for the treatment for any reason besides medical
19necessity.

20(l) Upon notice from the administrative director that an
21independent review organization has been assigned, the employer
22shall electronically provide to the independent medical review
23organization under rules adopted by the administrative director a
24copy and list of all of the following documents within 10 days of
25notice of assignment:

26(1) A copy of all of the employee’s medical records in the
27possession of the employer or under the control of the employer
28relevant to each of the following:

29(A) The employee’s current medical condition.

30(B) The medical treatment being provided by the employer.

31(C) The request for authorization and utilization review decision.

32(2) A copy of all information provided to the employee by the
33employer concerning employer and provider decisions regarding
34the disputed treatment.

35(3) A copy of any materials the employee or the employee’s
36provider submitted to the employer in support of the employee’s
37request for the disputed treatment.

38(4) A copy of any other relevant documents or information used
39by the employer or its utilization review organization in
40determining whether the disputed treatment should have been
P43   1provided, and any statements by the employer or its utilization
2review organization explaining the reasons for the decision to deny
3or modify the recommended treatment on the basis of medical
4necessity. The employer shall concurrently provide a copy of the
5documents required by this paragraph to the employee and the
6requesting physician, except that documents previously provided
7to the employee or physician need not be provided again if a list
8of those documents is provided.

9(m) Any newly developed or discovered relevant medical
10records in the possession of the employer after the initial documents
11are provided to the independent medical review organization shall
12be forwarded immediately to the independent medical review
13organization. The employer shall concurrently provide a copy of
14 medical records required by this subdivision to the employee or
15the employee’s treating physician, unless the offer of medical
16records is declined or otherwise prohibited by law. The
17confidentiality of medical records shall be maintained pursuant to
18applicable state and federal laws.

19(n) If there is an imminent and serious threat to the health of
20the employee, as specified in subdivision (c) of Section 1374.33
21of the Health and Safety Code, all necessary information and
22documents required by subdivision (l) shall be delivered to the
23independent medical review organization within 24 hours of
24approval of the request for review.

25(o) The employer shall promptly issue a notification to the
26employee, after submitting all of the required material to the
27independent medical review organization, that lists documents
28submitted and includes copies of material not previously provided
29to the employee or the employee’s designee.

30(p) The claims administrator who issued the utilization review
31decision in dispute shall notify the independent medical review
32organization if there is a change in the claims administrator
33responsible for the claim. Notice shall be given to the independent
34medical review organization within five working days of the
35change in administrator taking effect.

36

SEC. 6.  

Section 4610.6 of the Labor Code is amended to read:

37

4610.6.  

(a) Upon receipt of a case pursuant to Section 4610.5,
38an independent medical review organization shall conduct the
39review in accordance with this article and any regulations or orders
40of the administrative director. The organization’s review shall be
P44   1limited to an examination of the medical necessity of the disputed
2medical treatment.

3(b) Upon receipt of information and documents related to a case,
4the medical reviewer or reviewers selected to conduct the review
5by the independent medical review organization shall promptly
6review all pertinent medical records of the employee, provider
7reports, and any other information submitted to the organization
8or requested from any of the parties to the dispute by the reviewers.
9If the reviewers request information from any of the parties, a copy
10of the request and the response shall be provided to all of the
11parties. The reviewer or reviewers shall also review relevant
12information related to the criteria set forth in subdivision (c).

13(c) Following its review, the reviewer or reviewers shall
14determine whether the disputed health care service was medically
15necessary based on the specific medical needs of the employee
16and the standards of medical necessity as defined in subdivision
17(c) of Section 4610.5.

18(d) (1) The organization shall complete its review and make
19its determination in writing, and in layperson’s terms to the
20maximum extent practicable, and the determination shall be issued,
21as follows:

22(A) For a dispute over medication prescribed pursuant to the
23drug formulary submitted under subdivision (h) of Section 4610.5,
24within five working days from the date of receipt of the request
25for review and supporting documentation, or within less time as
26prescribed by the administrative director.

27(B) For all other medical treatment disputes submitted for review
28under subdivision (h) of Section 4610.5, within 30 days of receipt
29of the request for review and supporting documentation, or within
30less time as prescribed by the administrative director.

31(C) If the disputed medical treatment has not been provided and
32the employee’s provider or the administrative director certifies in
33writing that an imminent and serious threat to the health of the
34employee may exist, including, but not limited to, serious pain,
35the potential loss of life, limb, or major bodily function, or the
36immediate and serious deterioration of the health of the employee,
37the analyses and determinations of the reviewers shall be expedited
38and rendered within three days of the receipt of the information.

39(2) Subject to the approval of the administrative director, the
40deadlines for analyses and determinations involving both regular
P45   1and expedited reviews may be extended for up to three days in
2extraordinary circumstances or for good cause.

3(e) The medical professionals’ analyses and determinations shall
4state whether the disputed health care service is medically
5necessary. Each analysis shall cite the employee’s medical
6condition, the relevant documents in the record, and the relevant
7findings associated with the provisions of subdivision (c) to support
8the determination. If more than one medical professional reviews
9the case, the recommendation of the majority shall prevail. If the
10medical professionals reviewing the case are evenly split as to
11whether the disputed health care service should be provided, the
12decision shall be in favor of providing the service.

13(f) The independent medical review organization shall provide
14the administrative director, the employer, the employee, and the
15employee’s provider with the analyses and determinations of the
16medical professionals reviewing the case, and a description of the
17qualifications of the medical professionals. The independent
18medical review organization shall keep the names of the reviewers
19confidential in all communications with entities or individuals
20outside the independent medical review organization. If more than
21one medical professional reviewed the case and the result was
22differing determinations, the independent medical review
23organization shall provide each of the separate reviewer’s analyses
24and determinations.

25(g) The determination of the independent medical review
26organization shall be deemed to be the determination of the
27administrative director and shall be binding on all parties.

28(h) A determination of the administrative director pursuant to
29this section may be reviewed only by a verified appeal from the
30medical review determination of the administrative director, filed
31with the appeals board for hearing pursuant to Chapter 3
32(commencing with Section 5500) of Part 4 and served on all
33interested parties within 30 days of the date of mailing of the
34determination to the aggrieved employee or the aggrieved
35employer. The determination of the administrative director shall
36be presumed to be correct and shall be set aside only upon proof
37by clear and convincing evidence of one or more of the following
38grounds for appeal:

39(1) The administrative director acted without or in excess of the
40administrative director’s powers.

P46   1(2) The determination of the administrative director was
2procured by fraud.

3(3) The independent medical reviewer was subject to a material
4conflict of interest that is in violation of Section 139.5.

5(4) The determination was the result of bias on the basis of race,
6national origin, ethnic group identification, religion, age, sex,
7sexual orientation, color, or disability.

8(5) The determination was the result of a plainly erroneous
9express or implied finding of fact, provided that the mistake of
10fact is a matter of ordinary knowledge based on the information
11submitted for review pursuant to Section 4610.5 and not a matter
12that is subject to expert opinion.

13(i) If the determination of the administrative director is reversed,
14the dispute shall be remanded to the administrative director to
15submit the dispute to independent medical review by a different
16independent review organization. In the event that a different
17independent medical review organization is not available after
18remand, the administrative director shall submit the dispute to the
19original medical review organization for review by a different
20reviewer in the organization. In no event shall a workers’
21compensation administrative law judge, the appeals board, or any
22higher court make a determination of medical necessity contrary
23to the determination of the independent medical review
24organization.

25(j) Upon receiving the determination of the administrative
26director that a disputed health care service is medically necessary,
27the employer shall promptly implement the decision as provided
28by this section unless the employer has also disputed liability for
29any reason besides medical necessity. In the case of reimbursement
30for services already rendered, the employer shall reimburse the
31provider or employee, whichever applies, within 20 days, subject
32to resolution of any remaining issue of the amount of payment
33pursuant to Sections 4603.2 to 4603.6, inclusive. In the case of
34services not yet rendered, the employer shall authorize the services
35within five working days of receipt of the written determination
36from the independent medical review organization, or sooner if
37appropriate for the nature of the employee’s medical condition,
38and shall inform the employee and provider of the authorization.

39(k) Failure to pay for services already provided or to authorize
40services not yet rendered within the time prescribed by subdivision
P47   1(l) is a violation of this section and, in addition to any other fines,
2penalties, and other remedies available to the administrative
3director, the employer shall be subject to an administrative penalty
4in an amount determined pursuant to regulations to be adopted by
5the administrative director, not to exceed five thousand dollars
6($5,000) for each day the decision is not implemented. The
7administrative penalties shall be paid to the Workers’
8Compensation Administration Revolving Fund.

9(l) The costs of independent medical review and the
10administration of the independent medical review system shall be
11borne by employers through a fee system established by the
12administrative director. After considering any relevant information
13on program costs, the administrative director shall establish a
14reasonable, per-case reimbursement schedule to pay the costs of
15independent medical review organization reviews and the cost of
16administering the independent medical review system, which may
17vary depending on the type of medical condition under review and
18on other relevant factors.

19(m) The administrative director may publish the results of
20independent medical review determinations after removing
21individually identifiable information.

22(n) If any provision of this section, or the application thereof to
23any person or circumstances, is held invalid, the remainder of the
24section, and the application of its provisions to other persons or
25circumstances, shall not be affected thereby.

26

SEC. 7.  

Section 4615 is added to the Labor Code, to read:

27

4615.  

begin insert(a)end insertbegin insertend insert Any lien filed by or on behalf of a physician or
28provider of medical treatment services under Section 4600 or
29medical-legal services under Sectionbegin delete 4060,end deletebegin insert 4621,end insert and any accrual
30of interest related to the lien, shall be automatically stayed upon
31the filing of criminal charges against that physician or provider
32for an offense involving fraud against the workers’ compensation
33system, medical billing fraud, insurance fraud, or fraud against the
34Medicare or Medi-Cal programs. The stay shall be in effect from
35the time of the filing of the charges until the disposition of the
36criminal proceedings. The administrative director may promulgate
37rules for the implementation of this section.

begin insert

38
(b) The administrative director shall promptly post on the
39division’s Internet Web site the names of any physician or provider
P48   1of medical treatment services whose liens were stayed pursuant
2to this section.

end insert
3

SEC. 8.  

Section 4903.05 of the Labor Code is amended to read:

4

4903.05.  

(a) Every lien claimant shall file its lien with the
5appeals board in writing upon a form approved by the appeals
6board. The lien shall be accompanied by a full statement or
7itemized voucher supporting the lien and justifying the right to
8reimbursement and proof of service upon the injured worker or,
9if deceased, upon the worker’s dependents, the employer, the
10insurer, and the respective attorneys or other agents of record.begin insert For
11liens filed on or after January 1, 2017, the lien shall also be
12accompanied by an original bill in addition to either the full
13statement or itemized voucher supporting the lien.end insert
Medical records
14shall be filed only if they are relevant to the issues being raised by
15the lien.

16(b) Any lien claim for expenses under subdivision (b) of Section
174903 or for claims of costs shall be filed with the appeals board
18electronically using the form approved by the appeals board. The
19lien shall be accompanied by a proof of service and any other
20documents that may be required by the appeals board. The service
21requirements for Section 4603.2 are not modified by this section.

22(c) (1) For liens filed on or after January 1, 2017, any lien claim
23for expenses under subdivision (b) of Section 4903 that is subject
24to a filing fee under this section shall be accompanied at the time
25of filing by a declaration stating, under penalty of perjury, that the
26dispute is not subject to an independent bill reviewbegin insert and independent
27medical reviewend insert
underbegin delete Sectionend deletebegin insert Sectionsend insert 4603.6 and begin insert4610.5,
28respectively, end insert
that the lien claimant satisfies one of the following:

29(A) Is the employee’s treating physician providing care through
30a medical provider network.

31(B) Is the agreed medical evaluator or qualified medical
32evaluator.

33(C) Has provided treatment authorized by the employer or claims
34administrator under Section 4610.

35(D) Has made a diligent search and determined that the employer
36does not have a medical provider network in place.

37(E) Has documentation that medical treatment has been
38neglected or unreasonably refused to thebegin delete employee.end deletebegin insert employee as
39provided by Section 4600.end insert

P49   1(F) Can show that the expense was incurred for an emergency
2medical condition, as defined by subdivision (b) of Section 1317.1
3of the Health and Safety Code.

begin insert

4
(G) Is a certified interpreter rendering services during a
5medical-legal examination, a copy service providing medical-legal
6services, or has an expense allowed as a lien under rules adopted
7by the administrative director.

end insert
begin delete

8(2) For all liens filed prior to January 1, 2017, lien claimants
9shall have until July 1, 2017, to file the declaration provided under
10paragraph (1).

end delete
begin insert

11
(2) Lien claimants shall have until July 1, 2017, to file a
12declaration pursuant to paragraph (1) for any lien claim filed
13before January 1, 2017, for expenses pursuant to subdivision (b)
14of Section 4903 that is subject to a filing fee under this section.

end insert

15(3) The failure to file a signed declaration under this subdivision
16shall result in the dismissal of the lien with prejudice by operation
17of law. Filing of a false declaration shall be grounds for dismissal
18with prejudice after notice.

19(d) All liens filed on or after January 1, 2013, for expenses under
20subdivision (b) of Section 4903 or for claims of costs shall be
21subject to a filing fee as provided by this subdivision.

22(1) The lien claimant shall pay a filing fee of one hundred fifty
23dollars ($150) to the Division of Workers’ Compensation prior to
24filing a lien and shall include proof that the filing fee has been
25paid. The fee shall be collected through an electronic payment
26system that accepts major credit cards and any additional forms
27of electronic payment selected by the administrative director. If
28the administrative director contracts with a service provider for
29the processing of electronic payments, any processing fee shall be
30absorbed by the division and not added to the fee charged to the
31lien filer.

32(2) On or after January 1, 2013, a lien submitted for filing that
33does not comply with paragraph (1) shall be invalid, even if lodged
34with the appeals board, and shall not operate to preserve or extend
35any time limit for filing of the lien.

36(3) The claims of two or more providers of goods or services
37shall not be merged into a single lien.

38(4) The filing fee shall be collected by the administrative
39director. All fees shall be deposited in the Workers’ Compensation
P50   1Administration Revolving Fund and applied for the purposes of
2that fund.

3(5) The administrative director shall adopt reasonable rules and
4regulations governing the procedure for the collection of the filing
5fee, including emergency regulations as necessary to implement
6this section.

7(6) Any lien filed for goods or services that are not the proper
8subject of a lien may be dismissed upon request of a party by
9verified petition or on the appeals board’s own motion. If the lien
10is dismissed, the lien claimant will not be entitled to reimbursement
11of the filing fee.

12(7) No filing fee shall be required for a lien filed by a health
13care service plan licensed pursuant to Section 1349 of the Health
14and Safety Code, a group disability insurer under a policy issued
15in this state pursuant to the provisions of Section 10270.5 of the
16Insurance Code, a self-insured employee welfare benefit plan, as
17defined in Section 10121 of the Insurance Code, that is issued in
18this state, a Taft-Hartley health and welfare fund, or a publicly
19funded program providing medical benefits on a nonindustrial
20basis.

21

SEC. 9.  

Section 4903.8 of the Labor Code is amended to read:

22

4903.8.  

(a) (1) Any order or award for payment of a lien filed
23pursuant to subdivision (b) of Section 4903 shall be made for
24payment only to the person who was entitled to payment for the
25expenses as provided in subdivision (b) of Section 4903 at the time
26the expenses were incurred, who is the lien owner, and not to an
27assignee unless the person has ceased doing business in the capacity
28held at the time the expenses were incurred and has assigned all
29right, title, and interest in the remaining accounts receivable to the
30assignee.

31(2) All liens filed pursuant to subdivision (b) of Section 4903
32shall be filed in the name of the lien owner only, and no payment
33shall be made to any lien claimant without evidence that he or she
34is the owner of that lien.

35(3) Paragraph (1) does not apply to an assignment that was
36completed prior to January 1, 2013, or that was required by a
37contract that became enforceable and irrevocable prior to January
381, 2013. This paragraph is declarative of existing law.

39(4) For liens filed after January 1, 2017, the lien shall not be
40assigned unless the person has ceased doing business in the
P51   1capacity held at the time the expenses were incurred and has
2assigned all right, title, and interest in the remaining accounts
3receivable to the assignee. The assignment of a lien, in violation
4of this paragraph is invalid by operation of law.

5(b) If there has been an assignment of a lien, either as an
6assignment of all right, title, and interest in the accounts receivable
7or as an assignment for collection, a true and correct copy of the
8assignment shall be filed and served.

9(1) If the lien is filed on or after January 1, 2013, and the
10assignment occurs before the filing of the lien, the copy of the
11assignment shall be served at the time the lien is filed.

12(2) If the lien is filed on or after January 1, 2013, and the
13assignment occurs after the filing of the lien, the copy of the
14assignment shall be served within 20 days of the date of the
15assignment.

16(3) If the lien is filed before January 1, 2013, the copy of the
17assignment shall be served by January 1, 2014, or with the filing
18of a declaration of readiness or at the time of a lien hearing,
19whichever is earliest.

20(c) If there has been more than one assignment of the same
21receivable or bill, the appeals board may set the matter for hearing
22on whether the multiple assignments constitute bad-faith actions
23or tactics that are frivolous, harassing, or intended to cause
24unnecessary delay or expense. If so found by the appeals board,
25appropriate sanctions, including costs and attorney’s fees, may be
26awarded against the assignor, assignee, and their respective
27attorneys.

28(d) At the time of filing of a lien on or after January 1, 2013, or
29in the case of a lien filed before January 1, 2013, at the earliest of
30the filing of a declaration of readiness, a lien hearing, or January
311, 2014, supporting documentation shall be filed including one or
32more declarations under penalty of perjury by a natural person or
33persons competent to testify to the facts stated, declaring both of
34the following:

35(1) The services or products described in the bill for services
36or products were actually provided to the injured employee.

37(2) The billing statement attached to the lien truly and accurately
38describes the services or products that were provided to the injured
39employee.

P52   1(e) A lien submitted for filing on or after January 1, 2013, for
2expenses provided in subdivision (b) of Section 4903, that does
3not comply with the requirements of this section shall be deemed
4to be invalid, whether or not accepted for filing by the appeals
5board, and shall not operate to preserve or extend any time limit
6for filing of the lien.

7(f) This section shall take effect without regulatory action. The
8appeals board and the administrative director may promulgate
9regulations and forms for the implementation of this section.

10

SEC. 10.  

Section 5307.27 of the Labor Code is amended to
11read:

12

5307.27.  

(a) The administrative director, in consultation with
13the Commission on Health and Safety and Workers’ Compensation,
14shall adopt, after public hearings, a medical treatment utilization
15schedule, that shall incorporate the evidence-based, peer-reviewed,
16nationally recognized standards of care recommended by the
17commission pursuant to Section 77.5, and that shall address, at a
18minimum, the frequency, duration, intensity, and appropriateness
19of all treatment procedures and modalities commonly performed
20in workers’ compensation cases. Evidence-based updates to the
21utilization schedule shall be made through an order exempt from
22Sections 5307.3 and 5307.4, and the rulemaking provisions of the
23Administrative Procedure Act (Chapter 3.5 (commencing with
24Section 11340) of Part 1 of Division 3 of Title 2 of the Government
25Code), but the administrative director shall allow at least a 30-day
26period for public comment and a public hearing. The administrative
27director shall provide responses to submitted comments prior to
28the effective date of the updates. All orders issued pursuant to this
29subdivision shall be published on the Internet Web site of the
30Division of Workers’ Compensation.

31(b) On or before July 1, 2017, the medical treatment utilization
32schedule adopted by the administrative director shall include a
33drug formulary using evidence-based medicine. Nothing in this
34section shall prohibit the authorization of medications that are not
35in the formulary when the variance is demonstrated, consistent
36with subdivision (a) of Section 4604.5.

37(c) The drug formulary shall include a phased implementation
38for workers injured prior to July 1, 2017, in order to ensure injured
39workers safely transition to medications pursuant to the formulary.

P53   1(d) This section shall apply to all prescribers and dispensers of
2medications serving injured workers under the workers’
3compensation system.

4

SEC. 11.  

Section 5710 of the Labor Code is amended to read:

5

5710.  

(a) The appeals board, a workers’ compensation judge,
6or any party to the action or proceeding, may, in any investigation
7or hearing before the appeals board, cause the deposition of
8witnesses residing within or without the state to be taken in the
9manner prescribed by law for like depositions in civil actions in
10the superior courts of this state under Title 4 (commencing with
11Section 2016.010) of Part 4 of the Code of Civil Procedure. To
12that end the attendance of witnesses and the production of records
13may be required. Depositions may be taken outside the state before
14any officer authorized to administer oaths. The appeals board or
15a workers’ compensation judge in any proceeding before the
16appeals board may cause evidence to be taken in other jurisdictions
17before the agency authorized to hear workers’ compensation
18matters in those other jurisdictions.

19(b) If the employer or insurance carrier requests a deposition to
20be taken of an injured employee, or any person claiming benefits
21as a dependent of an injured employee, the deponent is entitled to
22receive in addition to all other benefits:

23(1) All reasonable expenses of transportation, meals, and lodging
24incident to the deposition.

25(2) Reimbursement for any loss of wages incurred during
26attendance at the deposition.

27(3) One copy of the transcript of the deposition, without cost.

28(4) A reasonable allowance for attorney’s fees for the deponent,
29if represented by an attorney licensed by the State Bar of this state.
30The fee shall be discretionary with, and, if allowed, shall be set
31by, the appeals board, but shall be paid by the employer or his or
32her insurer. The administrative directorbegin delete shallend deletebegin insert shall, on or before
33July 1, 2018,end insert
determine the range of reasonable fees to be paid.

34(5) If interpretation services are required because the injured
35employee or deponent does not proficiently speak or understand
36the English language, upon a request from either, the employer
37shall pay for the services of a language interpreter certified or
38deemed certified pursuant to Article 8 (commencing with Section
3911435.05) of Chapter 4.5 of Part 1 of Division 3 of Title 2 of, or
40Section 68566 of, the Government Code. The fee to be paid by the
P54   1employer shall be in accordance with the fee schedule adopted by
2the administrative director and shall include any other
3deposition-related events as permitted by the administrative
4director.

5

SEC. 12.  

Section 5811 of the Labor Code is amended to read:

6

5811.  

(a) No fees shall be charged by the clerk of any court
7for the performance of any official service required by this division,
8except for the docketing of awards as judgments and for certified
9copies of transcripts thereof. In all proceedings under this division
10before the appeals board, costs as between the parties may be
11allowed by the appeals board.

12(b) (1) It shall be the responsibility of any party producing a
13witness requiring an interpreter to arrange for the presence of a
14qualified interpreter.

15(2) A qualified interpreter is a language interpreter who is
16certified, or deemed certified, pursuant to Article 8 (commencing
17with Section 11435.05) of Chapter 4.5 of Part 1 of Division 3 of
18Title 2 of, or Section 68566 of, the Government Code. The duty
19of an interpreter is to accurately and impartially translate oral
20communications and transliterate written materials, and not to act
21as an agent or advocate. An interpreter shall not disclose to any
22person who is not an immediate participant in the communications
23the content of the conversations or documents that the interpreter
24has interpreted or transliterated unless the disclosure is compelled
25by court order. An attempt by any party or attorney to obtain
26disclosure is a bad faith tactic that is subject to Section 5813.

27Interpreter fees that are reasonably, actually, and necessarily
28incurred shall be paid by the employer under this section, provided
29they are in accordance with the fee schedule adopted by the
30administrative director.

31A qualified interpreter may render services during the following:

32(A) A deposition.

33(B) An appeals board hearing.

34(C) A medical treatment appointment or medical-legal
35examination.

36(D) During those settings which the administrative director
37determines are reasonably necessary to ascertain the validity or
38extent of injury to an employee who does not proficiently speak
39or understand the English language.

P55   1(c) The administrative director shall promulgate regulations
2establishing criteria to verify the identity and credentials of
3individuals who provide interpreter services in all necessary
4settings and proceedings within the workers’ compensation system.
5Those regulations shall be adopted no later than January 1, 2018.

6

SEC. 13.  

Section 6409 of the Labor Code is amended to read:

7

6409.  

(a) Every physician as defined in Section 3209.3 who
8attends any injured employee shall file a complete report of that
9occupational injury or occupational illness in a manner prescribed
10by the administrative director of the Division of Workers’
11Compensation. The report shall include a diagnosis, the injured
12employee’s description of how the injury or illness occurred, any
13treatment rendered at the time of the examination, any work
14restrictions resulting from the injury or illness, a treatment plan,
15and other content as prescribed by the administrative director. The
16form shall be filed electronically with the Division of Workers’
17Compensation and the employer, or if insured, with the employer’s
18insurer, within five days of the initial examination. If the treatment
19is for pesticide poisoning or a condition suspected to be pesticide
20 poisoning, the physician shall also, within 24 hours of the initial
21examination, file a complete report with the local health officer
22by facsimile transmission or other means. If the treatment is for
23pesticide poisoning or a condition suspected to be pesticide
24poisoning, the physician shall not be compensated for the initial
25diagnosis and treatment unless the report is filed with the Division
26of Workers’ Compensation, the employer, or if insured, with the
27employer’s insurer, and includes or is accompanied by a signed
28affidavit which certifies that a copy of the report was filed with
29the local health officer pursuant to this section.

30(b) As used in this section, “occupational illness” means any
31abnormal condition or disorder caused by exposure to
32environmental factors associated with employment, including acute
33and chronic illnesses or diseases which may be caused by
34inhalation, absorption, ingestion, or direct contact.

35

SEC. 14.  

The Legislature finds and declares thatbegin delete Section 4end delete
36begin insert Sections 4 and 4.5end insert of this act, whichbegin delete addsend deletebegin insert addend insert Section 4610 to the
37Labor Code,begin delete imposesend deletebegin insert imposeend insert a limitation on the public’s right of
38access to the meetings of public bodies or the writings of public
39officials and agencies within the meaning of Section 3 of Article
40I of the California Constitution. Pursuant to that constitutional
P56   1provision, the Legislature makes the following findings to
2demonstrate the interest protected by this limitation and the need
3for protecting that interest:

4The limitations on the people’s rights of access set forth in this
5act are necessary to protect the privacy and integrity of information
6submitted to the Administrative Director of the Division of
7Workers’ Compensation pursuant tobegin delete subparagraph (C) of paragraph
8(3) of subdivision (g) ofend delete
Section 4610 of the Labor Code.

9

SEC. 15.  

The amendment ofbegin insert paragraphs (1) and (2) ofend insert
10 subdivision (a) of Section 4903.8 of the Labor Code made by this
11act does not constitute a change in, but is declaratory of, existing
12law.

13begin insert

begin insertSEC. 16.end insert  

end insert

begin insertThe Legislature finds and declares the following:end insert

begin insert

14
(a) Section 4 of Article XIV of the California Constitution vests
15the Legislature with plenary power to create and to enforce a
16complete system of workers’ compensation by appropriate
17legislation, and that plenary power includes, without limitation,
18the power and authority to make full provision for the manner and
19means by which any lien for compensation for those services may
20be filed or enforced within the workers’ compensation system.

end insert
begin insert

21
(b) Despite prior legislative action to reform the lien filing and
22recovery process within the workers’ compensation system,
23including Senate Bill 863 in 2012, there continues to be abuse of
24the lien process within the workers’ compensation system by some
25providers of medical treatment and other medical-legal services
26who have engaged in fraud or other criminal conduct within the
27workers’ compensation system, or who have engaged in medical
28billing fraud, insurance fraud, or fraud against the federal
29Medicare or Medi-Cal systems.

end insert
begin insert

30
(c) Notwithstanding fraudulent and criminal conduct by some
31providers of medical treatment or other medical-legal services,
32those providers have continued to file and to collect on liens within
33the workers’ compensation system while criminal charges alleging
34fraud within the workers’ compensation system, or medical billing
35or insurance fraud, or fraud within the federal Medicare or
36Medi-Cal systems, are pending against those providers.

end insert
begin insert

37
(d) The ability of providers of medical treatment or other
38medical-legal services to continue to file and to collect on liens,
39while criminal charges are pending against the provider, including
40through the use of lien or collection assignments, has created
P57   1excessive and unnecessary administrative burdens for the workers’
2compensation system, has resulted in pressure on employers and
3insurers to settle liens that may in fact have arisen from prior or
4ongoing criminal conduct, has threatened the health and safety of
5workers who may be referred for or receive medical treatment or
6other medical-legal services that not reasonable and necessary,
7has allowed continued funding of fraudulent practices through
8 ongoing lien collections during the pendency of criminal
9proceedings, and has undermined public confidence in the workers’
10compensation system.

end insert
begin insert

11
(e) Therefore, in order to ensure the efficient, just, and orderly
12administration of the workers’ compensation system, and to
13accomplish substantial justice in all cases, the Legislature declares
14that it is necessary to enact legislation to provide that any lien
15filed by, or for recovery of compensation for services rendered by,
16any provider of medical treatment or other medical-legal services
17shall be automatically stayed upon the filing of criminal charges
18against that provider for an offense involving fraud against the
19workers’ compensation system, medical billing fraud, insurance
20fraud, or fraud against the federal Medicare or Medi-Cal
21programs, and that the stay shall remain in effect until the
22resolution of the criminal proceedings.

end insert
23begin insert

begin insertSEC. 17.end insert  

end insert
begin insert

(a) Section 3.5 of this bill incorporates amendments
24to Section 4610 of the Labor Code proposed by both this bill and
25Assembly Bill 2503. It shall only become operative if (1) both bills
26are enacted and become effective on or before January 1, 2017,
27(2) each bill amends Section 4610 of the Labor Code, and (3) this
28bill is enacted after Assembly Bill 2503, in which case Section 3
29of this bill shall not become operative.

end insert
begin insert

30
(b) Section 4.5 of this bill incorporates, in Section 4610 of the
31Labor Code as proposed to be added by this bill, amendments to
32Section 4610 of the Labor Code that are proposed by Assembly
33Bill 2503. It shall only become operative if (1) both bills are
34enacted on or before January 1, 2017, (2) Assembly Bill 2503
35amends Section 4610 of the Labor Code, and (3) this bill adds
36Section 4610 to the Labor Code, in which case, regardless of the
37order in which this bill and Assembly Bill 2503 are enacted, Section
384 of this bill shall not become operative.

end insert
P58   1

begin deleteSEC. 16.end delete
2
begin insertSEC. 18end insertbegin insert.end insert  

No reimbursement is required by this act pursuant to
3Section 6 of Article XIII B of the California Constitution because
4the only costs that may be incurred by a local agency or school
5district will be incurred because this act creates a new crime or
6infraction, eliminates a crime or infraction, or changes the penalty
7for a crime or infraction, within the meaning of Section 17556 of
8the Government Code, or changes the definition of a crime within
9the meaning of Section 6 of Article XIII B of the California
10Constitution.



O

    94