BILL ANALYSIS                                                                                                                                                                                                    Ó



          SENATE COMMITTEE ON
          BUSINESS, PROFESSIONS AND ECONOMIC DEVELOPMENT
                              Senator Jerry Hill, Chair
                                2015 - 2016  Regular 

          Bill No:            SB 1192         Hearing Date:    April 11,  
          2016
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          |Author:   |Hill                                                  |
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          |Version:  |April 6, 2016    Amended                              |
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          |Urgency:  |No                     |Fiscal:    |Yes              |
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          |Consultant|Sarah Mason                                           |
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            Subject:  Private postsecondary education: California Private  
                         Postsecondary Education Act of 2009


          SUMMARY: Makes various changes to the Private Postsecondary Education  
          Act of 2009 intended to improve the effectiveness of the Bureau  
          for Private Postsecondary Education and opportunities for  
          student success.  

          Existing law:  Establishes the California Private Postsecondary  
          Education Act of 2009 (Act) until January 1, 2017, and requires  
          the Bureau for Private Postsecondary Education (BPPE) within the  
          Department of Consumer Affairs (DCA) to, among other things,  
          review, investigate and approve private postsecondary  
          institutions, programs and courses of instruction pursuant to  
          the Act and authorizes BPPE to take formal actions against an  
          institution/school to ensure compliance with the Act and even  
          seek closure of an institution/school if determined necessary.   
          The Act requires unaccredited degree granting institutions to be  
          accredited by an accrediting agency recognized by the United  
          States Department of Education (USDE) by 2020.  The Act also  
          provides for specified disclosures and enrollment agreements for  
          students, requirements for cancellations, withdrawals and  
          refunds, and that the BPPE shall administer the Student Tuition  
          Recovery Fund (STRF) to provide refunds to students affected by  
          the possible closure of an institution/school.  (Education Code  
          § 94800 et seq.)

          This bill:







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          1) Ensures that certification and registration necessary for a  
             student to engage in a particular profession are reflected in  
             the BPPE's approval of educational programs.

          2) Provides BPPE the authority to give extensions on the  
             timeline for unaccredited degree granting institutions to  
             become accredited according to certain evidence.

          3) Establishes an Office of Student Assistance and Relief  
             (Office) to serve as a primary point of contact to address  
             the needs of private postsecondary education students.   
             Specifies that the duties of the Office include but are not  
             limited to providing assistance to students, conducting  
             proactive outreach to students, administering the STRF and  
             overseeing the registration of institutions that do not have  
             a physical presence in this state and are offering distance  
             education to California students.  Requires the Office to  
             establish and maintain a website to provide information to  
             students about their rights and protections available to them  
             as well as information about free services available to  
             students provided by a local nonprofit community service  
             organization with demonstrated experience assisting students  
             in areas like legal services and student loan matters.  

          4) Provides recourse through the STRF to students impacted by  
             the abrupt closure of Corinthian Colleges, Inc. (CCI).

          5) States the intent of the Legislature to require a private  
             postsecondary educational institution that does not maintain  
             a physical presence in this state and offers distance  
             education to California students to file a surety bond for  
             the benefit of students suffering economic loss.  Requires  
             these institutions to register with BPPE. 
           
          6) Authorizes Bureau staff to issue a citation, with a fine not  
             to exceed $5,000, before leaving an institution when  
             non-minor violations of the Act are detected during an  
             inspection.

          7) Increases the penalty for operating an institution without  
             BPPE approval from $50,000 to $100,000.

          8) Requires the Director to appoint an enforcement monitor for a  








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             period of two years to monitor the BPPE's enforcement  
             efforts, with a specific concentration on the adequacy of  
             bureau compliance inspections, handling and processing of  
             student complaints and timely application of sanctions or  
             discipline imposed on institutions and persons in order to  
             protect the public.  Requires the enforcement monitor to  
             submit reports to the Director and Legislature and be  
             available to make oral reports to both if requested to do so.

          9) Makes various technical changes.

          
          FISCAL EFFECT:  Unknown.  This bill is keyed "fiscal" by  
          Legislative Counsel.  

          
          COMMENTS:
          
          1. Purpose.  This bill is sponsored by the  Author  , and is one of  
             five "sunset bills" the Author is sponsoring this Session.   
             According to the Author, this bill is necessary to make  
             changes to the Act in order to ensure continued oversight of  
             private postsecondary institutions that supports quality,  
             innovative programs which are approved in a timely manner,  
             while also making sure a robust government structure prevents  
             predatory practices and promotes student success.  According  
             to the Author, the focus of any conversation about the Bureau  
             and Private Postsecondary Education Act should be about  
             finding balance - balance between a thoughtful regulatory  
             structure that allows good schools to thrive while at the  
             same time establishing meaningful opportunities for students.  
              The Author notes that "we must continue to ensure that the  
             Californians working to better their lives through education  
             and skills based training have some confidence in the quality  
             of education and training they receive.  It is also important  
             for us to find ways to increase accountability for California  
             students, as well as for the significant amount of public and  
             private resources spent on educational and training  
             endeavors."  According to the Author, most significantly, it  
             is important to ensure that students are provided proper  
             recourse through the Bureau and the vast array of tools the  
             Bureau has to help students in the event that they are not  
             provided all of the opportunities they were promised. 









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          2. Oversight Hearings and Sunset Review of Licensing Boards and  
             Programs.  Beginning in 2015, the Senate Business and  
             Professions Committee and the Assembly Business and  
             Professions Committee (Committees) conducted joint oversight  
             hearings to review 12 regulatory entities:  DCA, Acupuncture  
             Board, Board of Behavioral Sciences, California Massage  
             Therapy Association, Court Reporters Board, Board of  
             Pharmacy, Physician Assistant Board, Board of Podiatric  
             Medicine, BPPE, Board of Psychology, Bureau of Real Estate,  
             Bureau of Real Estate Appraisers and Veterinary Medical Board

             The Committees conducted two hearings in March and joined  
             with the Senate Committee on Education and Assembly Committee  
             on Higher Education to review BPPE.  This bill and the  
             accompanying sunset bills are intended to implement  
             legislative changes as recommended by staff of the Committees  
             and which are reflected in the Background Papers prepared by  
             Committee staff for each agency and program reviewed this  
             year.

          3. Background on BPPE.  The Bureau for Private Postsecondary  
             Education (BPPE or Bureau) is responsible for oversight of  
             private postsecondary educational institutions operating with  
             a physical presence in California.  Established by 
           AB 48  (Portantino, Chapter 310, Statutes of 2009) after numerous  
             legislative attempts to remedy the laws and structure  
             governing regulation of private postsecondary institutions,  
             the bill took effect January 1, 2010, to make many  
             substantive changes that created a foundation for oversight  
             and gave the BPPE enforcement tools to ensure schools comply  
             with the law.  
             
             AB 48 established BPPE's authority to regulate private  
             postsecondary institutions and enforce the provisions of the  
             new California Private Postsecondary Education Act (Act) and  
             to respond to the major problems with the former laws  
             governing the industry in California.  The Act provides for  
             prohibitions on false advertising and inappropriate  
             recruiting and requires disclosure of critical information to  
             students such as program outlines, graduation and job  
             placement rates, and license examination information, and  
             ensures colleges justify those figures.  The Act also  
             provides BPPE with enforcement powers necessary to protect  
             consumers.  The Act directs BPPE to:








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                     Create a structure that provides an appropriate  
                 level of oversight, including approval of private  
                 postsecondary educational institutions and programs;

                     Establish minimum operating standards for California  
                 private postsecondary educational institutions to ensure  
                 quality education for students;

                     Provide students a meaningful opportunity to have  
                 their complaints resolved;

                     Ensure that private postsecondary educational  
                 institutions offer accurate information to prospective  
                 students on school and student performance; and,

                     Ensure that all stakeholders have a voice and are  
                 heard in the operations and rulemaking process of BPPE. 

             BPPE is also tasked with actively investigating and  
             combatting unlicensed activity, administering the Student  
             Tuition Recovery Fund (STRF), and conducting outreach and  
             education activities for students and private postsecondary  
             educational institutions within the state.

          1. Review of the BPPE - Issues Identified and Recommended  
             Changes.  Private postsecondary institutions play an  
             important role in ensuring access to higher educational  
             opportunities for California's students.  The landscape of  
             schools that are now regulated under BPPE, and that have  
             become central in California's discussion of private  
             postsecondary education, has evolved significantly in recent  
             decades.  The smaller, independent for-profit institutions  
             that made up the bulk of the former-Bureau's licensee  
             population have shifted.  Today, a large number of California  
             students are being served by multi-campus, publicly-traded  
             institutions with a national presence.  These institutions  
             also receive significant public funds; under federal law, up  
             to 90 percent of revenues can come from the Title IV  
             financial aid program.  In 2009-10, nationally, for-profit  
             institutions received $32 billion in Title IV grants and  
             loans.  High-profile state and federal investigations have  
             revealed deceptive and illegal practices by some institutions  
             within the sector.  Federal regulators responded by  








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             increasing student outcome and institutional accountability  
             measures.  Specifically, in California, BPPE's approval can  
             enable these institutions to access the Title IV program;  
             USDE relies on the Bureau to provide oversight and student  
             protection.   
             
             Students, the public and quality private postsecondary  
             educational institutions are best served by a  
             well-functioning regulatory entity that effectively enforces  
             the Act.  The Bureau has faced significant difficulties in  
             implementing the law.   It is important that California's  
             approval and oversight of an institution assures minimum  
             quality and student protections.
             
             The following are some of the major issues pertaining to BPPE  
             along with background information concerning the particular  
             issue.  Recommendations were made by Committee staff  
             regarding the particular issue areas which needed to be  
             addressed.  

              a)   Issue  :  Relationship of the Bureau to Other Regulatory  
               Entities.

                Background  :  The Act provides that if an institution offers  
               an educational program in a profession, occupation, trade,  
               or career field that requires licensure in California, the  
               institution must have educational program approval from the  
               appropriate state licensing agency for any student who  
               completes that program to sit for any required licensure  
               exam.  The law is intended to deal with the issue of  
               students completing an educational program specifically  
               designed to prepare them for certain occupations that in  
               reality does not meet any requirements for education  
               required for licensure. 

               As the Bureau noted during the prior review, the Act may  
               also be strengthened to ensure students receive training  
               necessary for employment and licensure.  Specifically, the  
               definition of "licensure" contained in Education Code  
               section 94848 does not specify certification or  
               registration, but if these are required for a given  
               profession, specific language may be included in this  
               definition.  Also, in some professions there are no  
               requirements for official recognition but there may be  








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               preferred certification requirements.  In those cases,  
               there should be stronger disclosures to students regarding  
               employment impediments they may encounter. For example,  
               ultrasound technicians are not required to graduate from an  
               institution that is accredited by the American Registry for  
               Diagnostic Medical Sonography (ARDMS) but many employers  
               will not hire students who have not graduated from an ARDMS  
               accredited institution.  

                Recommendation and Proposed Statutory Change  :  The  
               Committees may wish to amend the Act to clarify the  
               definition of licensure and enhance disclosures to students  
               regarding necessary requirements for training programs. 

               This bill makes the following changes to the Act related to  
               completion of an education or training program designed to  
               prepare graduates for employment in a profession,  
               occupation or trade:
               
               Includes certification and registration in the definition  
               of licensure for purposes of BPPE approval of a program  
               intended to lead to licensure and adds requirements for  
               institutions to reflect certification or registration  
               necessary for a student to engage in a particular  
               profession during the enrollment process.

              b)   Issue  :  Unaccredited Degree Granting Programs.

                Background  :  During the prior sunset review, the Committees  
               were significantly concerned about the ongoing approval by  
               BPPE of institutions that offer degrees but are not  
               accredited.  California is one of few states to continue to  
               allow unaccredited degree granting programs, with  
               approximately 140 approved institutions offering  
               unaccredited degrees. A 2012 New York Times article  
               outlined the experience of students attending these  
               institutions, including one seeking a bachelor's degree who  
               had never spoken to a teacher but instead received an email  
               package of reading materials to read with an open choice  
               multiple-choice exam.  The practice of offering degrees  
               primarily online and primarily targeted to foreign students  
               has long been at the heart of the state's role as the  
               diploma mill capital of the world.   









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               Some career fields and licensing agencies require degrees  
               from accredited colleges; this is especially true in  
               professions like education and health care, where  
               certification or licensure is a pre-requisite for  
               employment.  Although California licensure requirements in  
               the health care field vary, many practitioners must obtain  
               their required degrees from accredited institutions or  
               institutions approved by their respective licensing boards.  
                While the accrediting process is not perfect, as  
               highlighted by the unlawful activities of institutions  
               accredited by some accrediting agencies, and does not focus  
               on fair business practices that can impact a student's  
               success, accreditation is designed to provide a baseline  
               measure of the quality of a particularly educational  
               program.  

               In response to these concerns and as a means of better  
               serving students while aiming to decrease the Bureau's  
               significant workload associated with reviewing unaccredited  
               degree granting institutions,  SB 1247  (Lieu, Chapter 840,  
               Statutes of 2014) amended the Act to require that degree  
               granting programs be accredited.  Institutions offering a  
               degree that seek BPPE approval are now required to either  
               be accredited by an accrediting agency recognized by the  
               USDE to offer the degree(s) or have an accreditation plan,  
               approved by BPPE, for the institution to become fully  
               accredited within five years of the BPPE issuance of a  
               provisional approval to operate.  For these schools, the  
               Act requires compliance with certain student disclosures  
               about accreditation, review by a visiting committee and  
               degree limitation requirements.  SB 1247 also outlined a  
               process for institutions that are currently approved by  
               BPPE and offer degrees to submit an accreditation plan to  
               the Bureau by July 1, 2015, to obtain pre-accreditation by  
               July 1, 2017, to obtain accreditation by July 1, 2020, and  
               to comply with various student disclosure and visiting  
               committee review requirements.  

               It appears that some authority to provide extensions for  
               meeting deadlines is still desirable, as the Bureau's  
               Statement of Reasons provided to the Office of  
               Administrative Law in support of the regulations for  
               implementing the accreditation requirement notes that "a  
               scenario, in which a program was very close, but not quite  








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               to the stated goal, was envisioned, where the parties could  
               easily agree that the program would meet the requirement,  
               but it needed a couple more months.  In short, substantial  
               performance could be demonstrated. However, extensions were  
               rejected as the statute states that programs failing to  
               meet the deadlines must be automatically suspended, which  
               allows for no other alternatives."   

               Unaccredited degree granting institutions have also  
               expressed concerns about the timeframes established in the  
               law to become accrediting, noting that the 2020 deadline is  
               too short. 

                Recommendation and Proposed Statutory Change  :  The  
               Committees may wish to provide the Bureau discretionary  
               authority, as outlined in previous version of SB 1247, to  
               extend the deadline by which a school must be accredited,  
               according to certain measures showing meaningful progress  
               toward accreditation. 

               This bill makes the following changes to the Act related to  
               unaccredited degree granting institutions:
               
               Provides BPPE the authority to give extensions on the  
               timeline for unaccredited degree granting institutions to  
               become accredited according to certain evidence provided by  
               the institution.




              c)   Issues  :  Outreach/School Closures and STRF.

                Background  :  The Bureau has focused significant efforts to  
               provide outreach to schools, including new workshops to  
               assist with application completion and web-based tools to  
               allow institutions to better understand how they can be  
               compliant with the Act and Bureau regulations.  The Bureau  
               does not appear to focus similar efforts on student  
               outreach to inform students about the Bureau's work and  
               available recourse for students.   
               
               Legislative intent outlined in the Act specifically  
               references "meaningful student protections through  








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               essential avenues of recourse for students" and "prevention  
               of the harm to students and the deception of the public  
               that results from fraudulent or substandard educational  
               programs and degrees" in continuing the operation of the  
               Bureau and Act.  The Bureau is also required, under  
               Education Code Section 94879, to "conduct an outreach  
               program to secondary school pupils as well as prospective  
               and current private postsecondary students, to provide them  
               with information on how best to select a private  
               postsecondary institution, how to enter into enrollment  
               agreements, how to make informed decisions in the private  
               postsecondary education marketplace and how to contact the  
               Bureau for assistance."  

               The Bureau has a number of new tools it has employed since  
               the prior sunset review to communicate more directly with  
               schools, including offering workshops once a month to  
               assist institutions in completing applications for approval  
               throughout the state as well as webinars and videos to help  
                          schools provide accurate information to the Bureau.  These  
               proactive efforts have helped reduce the licensing backlog  
               and are likely a means by which institutions have increased  
               awareness of Bureau requirements and activities.

               It does not appear that the Bureau focuses the same effort  
               and resources on proactive outreach to students.  The  
               Bureau reports that it attends college fairs with agencies  
               like the California Student Aid Commission (CSAC) which,  
               the Bureau reports, "informs students of the Bureau and the  
               resources available to them from the Bureau".  Based on the  
               large scale closures during the past year and increased  
               exposure to students about BPPE and the Act, it does not  
               appear that students attending Bureau regulated schools are  
               as aware of the Bureau and options available provided by  
               BPPE.  Some students may first interact with the Bureau  
               during site visits amidst an abrupt closure of their school  
               and while BPPE staff have been swift in trying to make  
               contact with students at these school sites, it does not  
               appear that the Bureau utilizes student information  
               collected in a proactive way to then continue communicating  
               with students about their options for recourse.  Staff  
               provides students STRF applications during these school  
               closure visits, but the onus is then on students to contact  
               the Bureau again for additional follow up.  While BPPE  








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               reported during the CCI closure that it made contact with  
               almost 80 percent of Wyotech and Everest students who would  
               be STRF eligible, it has received around 300 applications.  
               BPPE also reports that it has received over 10,000 calls  
               related to the CCI closure and while the Bureau notes that  
               it documents student contact information for students who  
               attended schools under the Bureau's jurisdiction, it does  
               not appear that contact information is tracked for all  
               students who contact BPPE.

               The Committees were interested in providing a simple,  
               streamlined process to students in the wake of a school  
               closure and proposed in  AB 573  (Medina, 2015) first a  
               closed schools task force and then a single state point of  
               contact to lead the synchronization of other state agencies  
               with a role in assisting students, monitoring regulatory  
               efforts at the state and federal level and be in a position  
               to work with partner agencies to establish key criteria for  
               determining the appropriate steps the state should take to  
               protect students, particularly in light of abrupt school  
               closures. 

               The STRF is an important tool to assist harmed students.   
               STRF, administered by the BPPE, exists to relieve or  
               mitigate economic loss suffered by students enrolled at  
               non-exempt private postsecondary education institutions due  
               to the institutions' closure, the institutions' failure to  
               pay refunds or reimburse loan proceeds, or the  
               institutions' failure to pay students' restitution award  
               for a violation of the Act.

          SB 1247 directed BPPE to enact regulations to expand the uses of  
          STRF to provide relief to harmed students.  However, BPPE has  
          not yet enacted new regulations.  Due to this delay, several  
          categories of students that were harmed by illegal institutional  
          practices and closure are not provided full recovery under STRF.  
           

          Students enrolled in institutions that are exempt from, or not  
          covered by the Act are not eligible for STRF.  Due to broad  
          exemptions in the Act, over 13,000 students enrolled in Heald  
          College (owned by CCI) at the time of the institution's unlawful  
          closure were not eligible for STRF.  Further, as a result of the  
          requirement in the Act that schools under BPPE oversight have a  








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          physical presence in the state, a number of California students  
          enrolled in Everest Online (owned by CCI but housed outside of  
          California) are not eligible for STRF.  Several other large,  
          publicly traded colleges are now under regulatory, financial and  
          legal pressure similar to that facing CCI prior to closure.  A  
          requirement for a surety bond or for inclusion in STRF for  
          exempt and online institutions may ensure that all California  
          students are protected.

                Recommendation and Proposed Statutory Change  :  The  
               Committees may wish to explore establishing a single point  
               of contact for prospective and current students of private  
               postsecondary education institutions.  The Committees may  
               wish to extend the timeframe in which a student may file a  
               STRF claim.  The Committees may wish to establish an  
               independent student advocate to work with nonprofit  
               community organizations, to provide outreach and support to  
               students that may be eligible for state or federal relief,  
               and to make recommendations to the DCA Director regarding  
               improving student outreach and protection.  The Committees  
               may wish to require institutions, including exempt or  
               online institutions) to participate in STRF and/or obtain a  
               surety bond to protect against unlawful activities or  
               closures.  The Committees may wish to ensure BPPE has clear  
               authority to help students harmed by illegal or deceptive  
               school practices; for example, to order institutional  
               refunds/restitution to students who have been defrauded or  
               to require institutions to cancel student loan debt when  
               the institution operates as a private lender.    

               This bill makes the following changes to the Act related to  
               outreach, school closures and STRF:
               
               Establishes an Office of Student Assistance and Relief  
               (Office) to serve as a primary point of contact to address  
               the needs of private postsecondary education students.   
               Specifies that the duties of the Office include, but are  
               not limited to, providing assistance to students,  
               conducting proactive outreach to students, administering  
               the STRF and overseeing the registration of institutions  
               that do not have a physical presence in this state and are  
               offering distance education to California students.   
               Requires the Office to establish and maintain a website to  
               provide information to students about their rights and  








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               protections available to them, as well as information about  
               free services available to students provided by a local  
               nonprofit community service organization with demonstrated  
               experience assisting students in areas like legal services  
               and student loan matters.  

               Provides that a student who was enrolled at a California  
               campus of CCI, or was a California student enrolled in an  
               online program offered by an out-of-state campus of a CCI  
               institution, who also meets all of the other eligibility  
               requirements, if the student was enrolled as of June 20,  
               2014, or withdrew within 120 days of that date or any  
               greater period determined by BPPE, is eligible for STRF.

               States the intent of the Legislature to require a private  
               postsecondary education institution that does not maintain  
               a physical presence in this state and offers distance  
               education to California students to file a surety bond for  
               the benefit of students suffering economic loss.  Requires  
               these institutions to register with BPPE.  

              d)   Issue  :  Unlicensed Activity/Compliance Inspections/BPPE  
               Investigations Backlog and Enforcement Powers. 

                Background  :  The Act provides that the BPPE primary mission  
               is to protect students.  One of the ways BPPE achieves this  
               objective is through announced and unannounced compliance  
               inspections that ensure institutions are meeting the  
               minimum operating standards outlined in the Act and  
               regulations.  Upon conclusion of a compliance inspection,  
               institutions are issued a notice to comply for any "minor  
               violations" identified during the inspection.  Violations  
               that are not "minor" are referred to the complaint  
               investigations unit for further investigation.  Committee  
               staff understands that this internal referral occurs  
               because BPPE believes, unlike most other DCA boards and  
               bureaus, it does not currently have the authority to issue  
               a citation for more serious violations identified during  
               the compliance inspection.   

               Information regarding pending investigations is not made  
               available to the public until a citation or accusation has  
               been issued by the BPPE.  This means that students seeking  
               information regarding an institution may be provided  








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               inaccurate information regarding an institution's  
               compliance with the law.  For example, 13 unannounced  
               compliance inspections were completed in 2015 of Everest  
               and WyoTech (owned by CCI) campuses.  According to the  
               compliance inspection outcome data posted on the BPPE  
               website, no minor violations were detected at any of the  
               inspected campuses.  These compliance inspections occurred  
               after the AG, and a number of other states and federal  
               agencies, filed charges against CCI for unlawful practices.  
                

               The degree to which compliance inspections lead to  
               investigations that result in the issuance of a citation  
               and/or accusation is also unclear; BPPE does not report  
               data on this point.  Further, BPPE staff from different  
               units generate complaints and it appears that this internal  
               referral process contributes to the current complaints  
               backlog.  According to BPPE data, by 2015 year-end, 32  
               percent of the 1045 pending complaints were internal  
               referrals.  

               The USDE establishes that states are responsible for  
               providing primary protection of consumers and students  
               attending postsecondary educational institutions.   BPPE  
               approval not only authorizes institutions to operate and  
               serve students in California, it can also, as outlined  
               above, enable institutions to receive public funds through  
               the federal Title IV financial aid program.  

               In the last few years, a number of postsecondary  
               educational corporations have been accused by federal and  
               state regulators of engaging in misconduct and fraud.   
               Often, these actions originate from public complaints.  The  
               BPPE faces a growing complaint and investigation backlog  
               that may significantly reduce California's ability to  
               protect students and ensure appropriate use of taxpayer  
               funds.

               SB 1247 directed BPPE to consult with the Advisory  
               Committee and adopt regulations to establish complaint  
               priorities.  BPPE was required specifically to prioritize  
               complaints related to unlawful, unfair or fraudulent  
               business practices and institutions making unfair,  
               deceptive or misleading statements regarding educational  








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               programs, placement, loans, tuition and fees, and other  
               outlined areas.  BPPE reports the Advisory Committee has  
               discussed new regulations regarding complaint  
               prioritization, and the proposed regulations are currently  
               in the internal review process.   

               Currently, BPPE reports that it is prioritizing complaints  
               based on a risk assessment score that reviews the following  
               criteria:

                     Allegations of complaint
                     Population of surrounding community
                     Number of open/closed complaints
                     Age of complaint
                     Institution status

               The risk score is used to categorize the complaint as  
          urgent, high or routine.

               BPPE appears to have made some progress toward meeting the  
               Legislature's directives contained in SB 1247; however,  
               increased staffing and complaint prioritization changes  
               have not reduced the BPPE complaint backlog.  Further, as  
               the details of complaints and resolutions are not made  
               available to the Legislature, it is unclear if complaints  
               are being acted upon properly in order to enforce the Act  
               and protect students. 

                Recommendation and Proposed Statutory Change  :  To reduce  
               the complaints backlog associated with internal referrals  
               resulting from compliance inspections, the Committees may  
               wish to amend the Act to authorize the Bureau, consistent  
               with all due process requirements, to issue citations for  
               non-minor violations detected during a compliance  
               inspection.  To ensure BPPE compliance inspections are  
               properly identifying and responding to institutional  
               violations of law, the Committees may wish to require an  
               independent review and report on the adequacy of BPPE  
               compliance inspections.  The Committees may wish to require  
               an independent review of complaint prioritization and  
               investigation and resolution procedures to ensure BPPE is  
               using all authorized tools to mitigate harm to students.  

               This bill makes the following changes to the Act related to  








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               enforcement:
               
               Authorizes Bureau staff to issue a citation, with a fine  
               not to exceed $5,000, before leaving an institution when  
               non-minor violations of the Act are detected during an  
               inspection.

               Increases the penalty for operating an institution without  
               BPPE approval from $50,000 to $100,000.

               Requires the Director to appoint an enforcement monitor for  
               a period of two years to monitor the BPPE's enforcement  
               efforts, with a specific concentration on the adequacy of  
               bureau compliance inspections, handling and processing of  
               student complaints and timely application of sanctions or  
               discipline imposed on institutions and persons in order to  
               protect the public.  Requires the enforcement monitor to  
               submit reports to the Director and Legislature and be  
               available to make oral reports to both if requested to do  
               so.
          
          1. Current Related Legislation.  There are a number of bills  
             moving through the Legislature this year that also make  
             changes to the Act, or propose statutory changes that could  
             impact BPPE and students attending private postsecondary  
             education institutions.  It may be appropriate for the  
             Committee to consider whether some of the proposed policy  
             changes, particularly those which were addressed in the  
             Background Paper for BPPE, be included in this more  
             comprehensive measure.
             
              SB 1059  (Monning) exempts law schools accredited by the State  
             Bar of California Committee on Bar Examiners from  
             requirements that they be accredited by an accrediting agency  
             recognized by USDE in order to receive Title 38 veterans  
             benefits.  (  Status:   The measure passed this Committee on  
             April 4, 2016 and is pending in the Senate.)    

              SB 1281  (Block) requires law schools that are not ABA  
             approved to publicly disclose on its website, with a link on  
             its home page under "Admissions" information about the  
             institution, including, among other items, outcomes for  
             graduates and bar passage data.  Requires the information to  
             be complete, accurate and not misleading.  (  Status:   The bill  








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             is currently pending in the Senate Committee on Judiciary.)

              AB 1835  (Holden) exempts institutions that grant doctoral  
             degrees in psychoanalysis from the provisions of the Act  
             requiring unaccredited degree granting institutions to be  
             accredited if all of the institution's students hold master's  
             or doctoral degrees before enrollment in the institution and  
             the institution has obtained accreditation from, or has  
             submitted a self-study application to, the Accreditation  
             Council for Psychoanalytic Education on or before July 1,  
             2017.  (  Status:   The bill is currently pending in the  
             Assembly Committee on Higher Education.)

              AB 1916  (Irwin) requires a private postsecondary institution  
             to file a surety bond with BPPE before January 1, 2019, in an  
             amount no less than the total amount of tuition and fees  
             charged by the institution for the immediately preceding  
             academic year, divided by 4.  Provides that in the event the  
             institution ceases operation, requires BPPE to make a demand  
             on the institution to provide recovery to students who were  
             enrolled at the time of the closure, or within 120 days of  
             the closure, and reimburse the Student Tuition Recovery Fund  
             for moneys paid from the fund for these students.  (  Status:    
             The bill is currently pending in the Assembly Committee on  
             Higher Education.)

              AB 1996  (Gordon) exempts a nonprofit institution that is  
             accredited by WASC, that does not award degrees or diplomas,  
             and is paid from state or federal student financial aid  
             programs for fewer than 20 percent of its students who  
             receive vocational training from the Act.  (  Status:   The bill  
             is currently pending in the Assembly Committee on Higher  
             Education.)

              AB 2581  (Medina) provides financial and other assistance to  
             students of Heald, Everest, and WyoTech campuses in  
             California, which were owned by CCI and closed unlawfully on  
             April 27, 2015.  (  Status:   The bill is currently pending in  
             the Assembly.)  

              AB 2652  (Eggman) requires a private entity with no physical  
             presence in this state, that would be subject to the  
             requirements of the Act if the entity was located in this  
             state, to register with the bureau and participate in STRF.  








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             Establishes a private task force comprised of specified  
             individuals to make recommendations, by July 1, 2018, to the  
             Legislature and the Governor on how California should  
             regulate educational programs offered by institutions with no  
             physical presence in this state by means of distance  
             education.  (  Status:   The bill is currently pending in the  
             Assembly Committee on Higher Education.)

          2. Prior Related Legislation.   SB 81  (Committee on Budget and  
             Fiscal Review, Chapter 22, Statutes of 2015) included  
             numerous statutory changes intended to implement the Budget  
             Act of 2015 related to postsecondary education.  Among those  
             changes is a provision that allows the Bureau to enter into a  
             contract with any independent institution of higher  
             education, as defined, to review and act on student  
             complaints against the institution.
             
              SB 410  (Beall, Chapter 258, Statutes of 2015) defined  
             "on-time graduates" to mean students who graduate within 100%  
             of the program length in lieu of classifying this group as  
             "graduates" for purposes of reporting requirements.

              SB 634  (Block) of 2015 would have applied the Act to an  
             accredited private entity with no physical presence in this  
             state that offers distance education if the entity does not  
             participate in a regional state authorization reciprocity  
             agreement entered into or recognized by the state and would  
             have authorized DCA to enter into a regional state  
             authorization reciprocity agreement with other states through  
             a compact on behalf of this state, allowing an entity  
             regulated in one member state to be able to provide distance  
             education in other member states.  (  Status:   This bill failed  
             passage in the Senate Committee on Education.)  
              
              AB 573  (Medina) of 2015) included a number of components  
             contained in AB 2581 above.  (  Status:   The bill was vetoed by  
             Governor Brown who noted in his veto message: "I am  
             sympathetic to the many students who were enrolled at  
             Corinthian Colleges when the company abruptly shuttered its  
             doors earlier this year?[USDE] has taken the matter of loan  
             discharge seriously. In recent months, it has greatly eased  
             the burden of filings for many students, and its work to  
             provide a simple, swift and fair process for students  
             continues.  As such, it appears premature to create an  








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             attorney grant program, especially one that provides little  
             direction on how funds should be used.  While the bill's  
             provisions to extend Cal Grant eligibility for Heald students  
             are well-intentioned, I am not comfortable creating new  
             General Fund costs outside of the budget process,  
             particularly given the Cal Grant augmentations already  
             included in this year's budget.")

              AB 752  (Salas, Chapter 560, Statutes of 2015) required the  
             Bureau to review, by July 1, 2016, the examinations for  
             ability-to-benefit students prescribed by the United States  
             Department of Education.  As part of this review, the Bureau  
             is required to determine whether the examinations are  
             appropriate for ability-to-benefit students who possess  
             limited English proficiency and approve an alternative  
             examination if the Bureau decides the examinations are  
             inappropriate.  

              AB 509  (Perea, Chapter 558, Statutes of 2015) created an  
             exemption from the Act and related oversight by the Bureau  
             for a bona fide organization, association, or council that  
             offers pre-apprenticeship training programs, on behalf of one  
             or more Division of Apprenticeship Standards approved  
             apprenticeship programs.  

              AB 2099  (Frazier, Chapter 676, Statutes of 2014) stipulated  
             new Title 38 veterans funding eligibility standards for  
             postsecondary institutions in California.  All institutions  
             now must provide license examination passage rates to  
                                                                                  students, and institutions that offer degrees must have  
             institutional and programmatic accreditation in order to  
             receive Title 38 monies.  The bill also provided that, in  
             order for a postsecondary institution to be determined  
             eligible to accept Title 38 monies, determined by CSAAVE, the  
             postsecondary institution, whether it offers degrees or not,  
             must either be a public school, a nonprofit school, approved  
             by the Bureau or be regionally accredited.

              SB 1247  (Lieu, Chapter 840, Statutes of 2014) extended the  
             sunset date for the BPPE and the Act until January 1, 2017  
             and made statutory changes to the protections provided to  
             students and the requirements placed on private postsecondary  
             educational institutions, including prohibiting an  
             institution from claiming an exemption from the Act if the  








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             institution is approved to participate in Title 38 programs.   
             The bill also contained an exemption for an institution that  
             meets a series of criteria including being accredited by WASC  
             for at least 10 years, headquartered in California, operated  
             continuously for at least 25 years, previously held approval  
             to operate by the former Bureau and derives at least 12.5  
             percent of its revenues from sources other than state or  
             federal student assistance like Title 38 and CalGrant monies.  
              One institution is currently claiming an exemption pursuant  
             to this provision in SB 1247.    

              AB 2296  (Block, Chapter 585, Statutes of 2012) expanded the  
             disclosure requirements for institutions under the Bureau  
             related to unaccredited programs; expanded disclosure  
             requirements for all regulated institutions; established more  
             stringent criteria for determining gainful employment and  
             calculating job placement rates; and increased institutional  
             documentation and reporting requirements around completion  
             rates, job placement/license exam passage rates, and  
             salary/wage information for graduates.

              SB 498  (Liu) of 2011 would have abolished the Bureau and  
             transferred the Bureau's powers and duties under the Act to  
             the California Postsecondary Education Commission.  (  Status:    
             The bill was held by the Senate Committee on Business,  
             Professions and Economic Development.)

              SB 619  (Fuller, Chapter 309, Statutes of 2011) exempted  
             flight instructors or flight schools from Bureau regulation  
             if they do not require the upfront payment of tuition or  
             fees, and that do not require students to enter into a  
             contract of indebtedness in order to receive training.

              AB 611  (Gordon, Chapter 103, Statutes of 2011) set forth  
             certain disclosure requirements pertaining to accreditation  
             status, licensure, and related limitations for unaccredited  
             doctoral programs.

              AB 773  (Block) of 2011 would have allowed the Bureau to  
             revoke an exemption of an institution which was exempt based  
             on accreditation, but still required to comply with the  
             Student Tuition Recovery Fund requirements, if it determined  
             that the institution had not in fact complied with those  
             requirements.  (  Status:   The bill was never heard in a policy  








          SB 1192 (Hill)                                          Page 21  
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             committee.) 

              AB 797  (Conway) of 2011 would have exempted schools of  
             cosmetology, as defined, from the Act.  (  Status:   The bill  
             was held in Assembly Committee on Higher Education.)  

             AB 1013  (Assembly Committee on Higher Education, Chapter 167,  
             Statutes of 2011) made clarifying changes to the Act and  
             related Bureau oversight.  


             AB 1889  (Portantino) of 2010 contained provisions regarding  
             doctoral degrees offered by unaccredited institutions, the  
             calculation of placement rates, and Bureau employment  
             requirements.  (  Status:   The bill was vetoed by Governor  
             Brown due to concerns over Bureau employment requirements.)  

             AB 2393  (Ammiano) of 2010 altered the definition of  
             "graduates employed in the field" for apprenticeship and  
             nursing programs.  (  Status:   The bill was vetoed by Governor  
             Brown, who indicated that it put the state on the same path  
             to overly confusing statutes and guidelines that existed  
             prior to the new Act.)

              AB 48  (Portantino, Chapter 310, Statutes of 2009) established  
             the California Private Postsecondary Education Act of 2009.

              SB 1568  (Dunn, Chapter 534, Statutes of 2006) transferred  
             regulation and oversight of unaccredited law schools and  
             correspondence law schools from the BPPVE to the State Bar  
             CBE.  The bill also required correspondence law schools to be  
             required to disclose their faculty-to-student ratio and their  
             Baby Bar and general bar exam passage rates to prospective  
             students in the same manner required of unaccredited schools.  


              SB 1544  (Figureroa, Chapter 740, Statutes of 2004) extended  
             the operation of the former Bureau to 2007 and directed DCA  
             to appoint an Education Operations and Administrative Monitor  
             to assess the administrative operations and enforcement  
             processes and procedures of that Bureau with the primary goal  
             of improving the Bureau's overall efficiency and compliance  
             with state laws.  









          SB 1192 (Hill)                                          Page 22  
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          3. Arguments in Support.  A coalition of organizations including  
             the  Center for Public Interest Law  ,  Children's Advocacy  
             Institute  ,  East Bay Community Law Center  ,  Housing and  
             Economic Rights Advocates  ,  Public Advocates  ,  Public Law  
             Center  and  Veterans Legal Clinic  are supportive of this bill  
             if amended.  The groups believe that the bill will strengthen  
             the existing law, and will improve the Bureau's ability to  
             address the needs of students.   
              
             Supporters state that they hope the extension provided  
             unaccredited degree granting institutions end the legislative  
             efforts designed to undermine and diminish the accreditation  
             and minimum operating standard requirements created by SB  
             1247, noting "We are confident that schools will be able to  
             comply within this extended timeline, and that there will be  
             no further need to seek exemptions or to otherwise attempt to  
             reduce the requirements which the Legislature has found  
             necessary to ensure program quality."  Supporters also  
             strongly support the prohibition against institutions  
             executing enrollment agreements with students who are known  
             to be ineligible for licensure, certification, or  
             registration.  Supporters support the creation of the Office  
             of Student Assistance and Relief and note that it is their  
             hope the office will be given the appropriate resources to  
             conduct effective outreach and assistance to both current  
             students with questions and complaints about their  
             institutions, as well as students at closed schools but would  
             like the bill to amended to require the office to consult  
             regularly with student and consumer advocates and legal aid  
             organizations.  Supporters agree with the efforts related to  
             distance education providers located in another state but  
             believe that it would be simpler and more efficient for the  
             Bureau if these institutions simply paid into the STRF, or if  
             students at these institutions were permitted to draw  
             recovery from STRF and the bond was instead designed to  
             reimburse STRF. Supporters note that creating another system  
             for relief would further complicate the Bureau's management  
             of student claims and is unnecessary given that the STRF  
             infrastructure and procedures are already established.   
             Supporters also agree with providing BPPE authority to issue  
             citations when it encounters non-minor violations during a  
             compliance inspection but believe when the Bureau encounters  
             a material violation it should take action beyond mere  
             citation and fine.  Supporters strongly support the  








          SB 1192 (Hill)                                          Page 23  
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             appointment of an Enforcement Monitor but believe the bill  
             should be amended to include a conflict of interest provision  
             to ensure the Monitor has never been affiliated with or  
             employed by a for-profit institution or any for-profit  
             accreditor; require minimum qualifications for the position  
             to ensure the Monitor has experience with postsecondary  
             education, administrative law and regulatory enforcement; and  
             require the Monitor to solicit and document public input into  
             his or her report to the Legislature.  

            NOTE  :  Double-referral to second to Senate Committee on Education.
          

          SUPPORT AND OPPOSITION:
          
           Support:  

          Center for Public Interest Law
          Children's Advocacy Institute
          East Bay Community Law Center
          Housing and Economic Rights Advocates
          Public Advocates
          Public Law Center
          Veterans Legal Clinic

           Opposition:  None on file as of April 6, 2016.


                                      -- END --