BILL ANALYSIS AB 156 Page 1 Date of Hearing: April 7, 1997 ASSEMBLY COMMITTEE ON BANKING AND FINANCE Louis J. Papan, Chairman AB 156 (Murray) Co-Authors Lempert, Wayne and Senator Solis - As Amended: April 17, 1997 SUBJECT : Personal information for credit reporting. SUMMARY : Requires prospective users of consumer credit reports to provide additional information and would make identity theft a crime. Specifically, this bill : 1) Makes identity theft a crime punishable as either a misdemeanor or felony. 2) Provides that retail sellers, who intend to issue credit to a consumer who appears in person for an application, must provide the consumer credit reporting agency with at least three categories of information that match information within the file maintained by the credit reporting agency on a consumer. 3) The categories of information may include, but are not limited to, first and last name, month and date of birth, driver's license number, place of employment, residence address, and social security number. This information shall not include mother's maiden name. 4) Requires a photo identification of the applicant for a credit offer by a retail seller if the basis of the application is submitted in person. 5) Provides that a prospective user intending to extend credit by mail pursuant to a solicitation by mail, must mail the extension of credit to the same address as the solicitation unless the prospective user contacts the person to whom the credit will be mailed and verifies the address change. 6) Requires that the procedures of credit reporting agencies include storage in a permanent, individualized file for each consumer of the information of identity used by the agency when it furnishes credit reports on the consumer. 7) Provides that if a consumer submits to a credit reporting agency a copy of a valid police report, the agency must promptly delete any disputed information and notify the furnisher of information that the item of information had been removed. Requires that this disputed information be reinserted if the report was issued fraudulently or the consumer agrees that the report, or portions of the report, were filed erroneously. 8) Requires credit reporting agencies to provide a notice that the consumer has the right to a reinvestigation of information reinserted by the consumer credit reporting agency. AB 156 Page 2 9) Provides that no information may be reinserted in a consumer's file after having been deleted because of dispute information unless the person who furnishes the information verifies the information is accurate. And, if any information deleted from a consumer's file is reinserted, requires the consumer credit reporting agency to promptly notify the consumer of the reinsertion in writing, or if authorized by the consumer, other means available to the agency. 10)Entitles prevailing plaintiffs who are seeking injunctive relief only to court costs and attorney's fees. FISCAL EFFECT : Potential costs to criminal justice agencies, such as county jails and courts, due to the bill's creation of a misdemeanor or a felony for the act of identity theft. COMMENTS : Purpose of this bill : The author and sponsors have introduced this bill to address the problem of "identity theft" as it relates to consumer credit reporting. Background: The California Consumer Credit Reporting Agencies Act was enacted in 1975 to protect consumers from "identity theft." Among other things, this Act requires consumer credit reporting agencies to adopt reasonable procedures for meeting the needs of commerce for consumer credit in a manner which is fair and equitable to the consumer. This Act does not establish identity theft as a crime punishable as either a misdemeanor or a felony. Support : Supporters of this bill argue that the problem of "identity theft" is growing due to the claim that stealing a person's identity is "easy" because a defrauder must obtain only a consumer's first or last name and a Social Security number before completing a fraudulent credit application. Further, they argue that the California Consumer Credit Reporting Agencies Act is ineffective in addressing the problem mainly because this law (1) relies on antiquated technologies for matching consumer identification, and (2) permits prevailing defendants to obtain attorney's fees. Opposition : The opponents of this bill argue that its new requirements for items of information for a consumer's identity will cause delay and increased costs to the credit approval process. Also, they argue that this bill is in conflict with the Federal Consumer Credit Reporting Reform Act of 1996 which includes a specific process for resolving disputes regarding credit report information. Note : The Federal Consumer Credit Reporting Reform Act of 1996 provides that "any consumer reporting agency that compiles and maintains files on consumers on a nationwide basis shall implement an automated system through which furnishers of information to that consumer reporting agency may report the results of a reinvestigation that finds incomplete or inaccurate information in AB 156 Page 3 a consumer's file to other such consumer reporting agencies." This provision of the Federal Act does not appear to conflict with the requirements of AB 156, especially pursuant to the April 16 amendments to the bill which remove the requirement that paper documentation on reinvestigations and disputed information be sent to credit reporting agencies within a 30-day period. REGISTERED SUPPORT / OPPOSITION : Support Center for Law in the Public Interest (Sponsor) City of Los Angeles Consumer's Union Los Angeles District Attorney's Office (Sponsor) Congress of California Seniors California District Attorney's Association CALPIRG Opposition Associated Credit Bureaus California Retailers Association Trans Union Neutral, if amended : California Financial Services Association Department of Consumer Affairs Analysis prepared by : Meg Svoboda / abf / (916) 324-7317