BILL NUMBER: AB 206	INTRODUCED
	BILL TEXT


INTRODUCED BY  Assembly Member Hertzberg

                        FEBRUARY 4, 1997

   An act to add Chapter 5.1 (commencing with Section 8321) to
Division 1 of Title 2 of the Government Code, relating to state
government.



	LEGISLATIVE COUNSEL'S DIGEST


   AB 206, as introduced, Hertzberg.  Citizen Complaint Act of 1997.
   Existing law provides for the establishment and operation of state
agencies.
   This bill would require each state agency, including the
California State University, to make available on its Internet web
site, on or before July 1, 1998, or within 6 months of the
establishment of such a site, whichever is later, a form in plain
language through which residents of the state can register complaints
relating to the performance of a state agency.  This bill would
require a state agency making a complaint form available on its
Internet web site to advise individuals calling to lodge a complaint
of specified information.  These provisions would be known as the
Citizen Complaint Act of 1997.
   Vote:  majority.  Appropriation:  no.  Fiscal committee:  yes.
State-mandated local program:  no.


THE PEOPLE OF THE STATE OF CALIFORNIA DO ENACT AS FOLLOWS:


  SECTION 1.  Chapter 5.1 (commencing with Section 8321) is added to
Division 1 of Title 2 of the Government Code, to read:

      CHAPTER 5.1.  CITIZEN COMPLAINT ACT OF 1997

   8321.  This chapter shall be known and may be cited as the Citizen
Complaint Act of 1997.
   8322.  (a) Each state agency, in consultation with the Department
of Consumer Affairs, shall make available on its Internet web site,
on or before July 1, 1998, or within six months of the establishment
of a web site, whichever is later, a form in plain language through
which residents of the state can register complaints relating to the
performance of a state agency.
   (b) A state agency making a complaint form available on its
Internet web site shall advise individuals calling the state agency
to lodge a complaint of both of the following:
   (1) The nearest public library providing Internet access.
   (2) The availability of the complaint form on the Internet web
site.
   (c) Notwithstanding subdivision (a) of Section 11000, state agency
as used in this section includes the California State University.