BILL NUMBER: SB 1483 AMENDED BILL TEXT AMENDED IN ASSEMBLY AUGUST 31, 2000 AMENDED IN ASSEMBLY AUGUST 29, 2000 AMENDED IN SENATE APRIL 25, 2000 AMENDED IN SENATE MARCH 20, 2000 INTRODUCED BY Senator Perata FEBRUARY 10, 2000An act to amend Sections 1789.30, 1789.31, 1789.35, and 1789.37 of, to repeal Section 1789.33 of, and to add Title 1.6G (commencing with Section 1789.50) to Part 4 of Division 3 of the Civil Code, relating to deferred deposit loans.An act to amend Sections 1789.31, 1789.33, and 1789.35 of, and to add Section 1789.38 to, the Civil Code, relating to check cashers. LEGISLATIVE COUNSEL'S DIGEST SB 1483, as amended, Perata.Deferred deposit loansCheck cashers: deferred deposit transactions . Existing law defines certain terms for the purpose of provisions regulating deferred deposit transactions by check cashers. This bill would define the term "consecutive transaction" for the above provisions to mean a deferred deposit transaction that a check casher and a customer enter into within 3 business days of a previous deferred deposit transaction. Existing law requires that the face amount of a deferred deposit check not exceed $300 and that a deferred deposit transaction be made pursuant to a written agreement. Existing law limits the fee a check casher may charge for a deferred deposit transaction and requires a check casher to provide specified information to a customer in a deferred deposit transaction. This bill would provide that the maximum loan amount for a deferred deposit transaction shall be 25% of the customer's gross monthly income, as certified by the customer, or $300, whichever is less, and would revise the fee limit on a deferred deposit loan to state that the fee shall not exceed 15% of the amount advanced. This bill would establish a lower maximum loan limit when the customer engages in a fourth consecutive deferred deposit loan, as defined. This bill would require a check casher to wait 5 business days after the fourth consecutive deferred deposit transaction is collected upon before offering the customer another deferred deposit transaction. This bill would also provide that if a customer is unable to pay the amount owed on a deferred deposit transaction, the customer may contact a credit counselor and arrange an installment repayment plan. This bill would require a check casher to accept any reasonable repayment plan, as specified, offered on behalf of a customer, and would provide that 20% of the installment payments shall be provided to the consumer credit counselor. This bill would require a check casher to give a customer a specified notice before instituting a civil action to recover an amount owed on a deferred deposit transaction or reporting an amount owed as the result of a default on a deferred deposit transaction to a consumer credit reporting agency. This bill would further require a check casher to make specified information on credit counseling available at the check casher's place of business. This bill would also require the Business, Transportation and Housing Agency to submit a report to the Legislature, on or before May 15, 2001, making recommendations on specified issues concerning the deferred deposit industry.Existing law governs the services provided by check cashers, including deferred deposit transaction services, as defined. Existing law also authorizes the Attorney General to bring a civil action for a violation of these provisions. A person who has been injured by a violation of these provisions may bring an action to recover damages and a court may award punitive damages if the court determines by clear and convincing evidence that the breach or violation was willful. This bill would authorize a city attorney or the district attorney, in addition to the Attorney General, to bring a civil action for a violation of these provisions. The bill would also remove references to direct deposit transactions contained in the above provisions and instead enact the Deferred Deposit Loan Act. The Deferred Deposit Loan Act would prohibit any person from engaging in or offering to engage in the business of making deferred deposit loans, as defined, without first obtaining a license from the Department of Financial Institutions. The act would, among other things, establish requirements for obtaining that license, including the requirement that the applicant secure a $25,000 surety bond. The act would require a licensee to file a prescribed annual report regarding transactions governed by the act, which the Department of Financial Institutions would analyze and forward to the Legislature. The act would also require the Department of Financial Institutions to maintain a toll-free telephone number that consumers may call with complaints, and would require the Department of Financial Institutions to develop notices and information that a licensee would be required to provide to consumers. The act would require that these notices and the deferred deposit loan agreement be written in languages other than English in certain instances. The act would impose limits on the fees, interest rate, number, and amount of deferred deposit loan transactions that a licensee may transact with a consumer. The act would provide that if the consumer enters into a consecutive transaction, as defined, the consumer may elect to participate in an optional repayment plan, as specified. The act would specify activities that a licensee is prohibited from pursuing in connection with a deferred deposit transaction, including threatening to use criminal process to collect on a deferred deposit check and attempting to collect damages pursuant to a civil action for a dishonored check. The act would also provide for civil remedies and impose criminal penalties for a violation of its provisions. By creating new crimes, the bill would impose a state-mandated local program. The California Constitution requires the state to reimburse local agencies and school districts for certain costs mandated by the state. Statutory provisions establish procedures for making that reimbursement. This bill would provide that no reimbursement is required by this act for a specified reason.Vote: majority. Appropriation: no. Fiscal committee: yes. State-mandated local program:yesno . THE PEOPLE OF THE STATE OF CALIFORNIA DO ENACT AS FOLLOWS:SECTION 1. Section 1789.30 of the Civil Code isSECTION 1. Section 1789.31 of the Civil Code is amended to read: 1789.31. (a) As used in this title, a "check casher" means a person or entity that for compensation engages, in whole or in part, in the business of cashing checks, warrants, drafts, money orders, or other commercial paper serving the same purpose. "Check casher" does not include a state or federally chartered bank, savings association, credit union, or industrial loan company. "Check casher" also does not include a retail seller engaged primarily in the business of selling consumer goods, including consumables, to retail buyers that cashes checks or issues money orders for a minimum flat fee not exceeding two dollars ($2) as a service to its customers that is incidental to its main purpose or business. (b) As used in this title, "deferred deposit" means a transaction whereby the check casher refrains from depositing a personal check written by a customer until a specific date, pursuant to a written agreement, as provided in Section 1789.33. (c) As used in this title, "consecutive transaction" means a deferred deposit transaction in which the check casher enters into a new deferred deposit transaction with the same customer within three business days of a previous deferred deposit transaction being completed. SEC. 2. Section 1789.33 of the Civil Code is amended to read: 1789.33. (a) A check casher may defer the deposit of a personal check written by a customer for up to 30 days, pursuant to the provisions of this section.The face amount of the check shall not exceed three hundred dollars ($300).The maximum loan amount for a deferred deposit transaction shall be 25 percent of the customer's gross monthly income, as certified by the customer, or three hundred dollars ($300), whichever is less. Each deferred deposit shall be made pursuant to a written agreement that has been signed by the customer and by the check casher or an authorized representative of the check casher. The written agreement shall contain a statement of the total amount of any fees charged for the deferred deposit, expressed both in United States currency and as an annual percentage rate (APR). The written agreement shall authorize the check casher to defer deposit of the personal check until a specific date not later than 30 days from the date the written agreement was signed and executed. The written agreement shall not permit the check casher to accept collateral. (b) A customer who enters into a deferred deposit agreement and offers a personal check to a check casher pursuant to that agreement shall not be subject to any criminal penalty for the failure to comply with the terms of that agreement. (c) On the fourth consecutive deferred deposit transaction, a check casher may not offer the customer a deferred deposit for more than 50 percent of the amount of the third consecutive deferred deposit. When the fourth consecutive deferred deposit transaction is collected upon, the check casher shall wait five business days before offering the customer another deferred deposit transaction. (d) If at any time the customer is unable to pay the amount owed on the deferred deposit transaction, the customer may contact a credit counselor to seek assistance in arranging for an installment repayment plan. A check casher shall accept any reasonable installment repayment plan offered by a consumer credit counselor on behalf of a customer that provides for the repayment of all amounts owed the check casher over a period not to exceed four of the customer's regular pay periods. (1) Nothing in this section shall require the consumer credit counselor to develop a debt management plan for each customer that goes beyond the debt that customer owes the check casher. (2) For the purposes of this section, consultation with a credit counselor may be in person or over the telephone, provided the credit counselor is accredited and of good standing. (3) Twenty percent of the installment repayment plan payments made to the check casher shall be provided to the consumer credit counselor to compensate for the services provided under this section. (e) Prior to filing a civil action to collect an amount owed on a deferred deposit transaction or reporting an amount owed because of a default on a deferred deposit transaction to a consumer credit reporting agency, the check casher shall first provide the customer a written notice stating that the customer may ask for an installment repayment plan within 10 days of the mailing of the notice. A check casher shall accept any reasonable installment repayment plan that provides for the repayment of all amounts owed the check casher over a period not to exceed four of the customer's regular pay periods. (f) The check casher shall make available to all customers information on credit counseling and shall place this information in a readily visible location at the check casher's place of business. SEC. 3. Section 1789.35 of the Civil Code is amended to read: 1789.35. (a) A check casher shall not charge a fee for cashing a payroll check or government check in excess of 3 percent if identification is provided by the customer, or 3.5 percent without the provision of identification, of the face amount of the check, or three dollars ($3), whichever is greater. Identification, for purposes of this section, is limited to a California driver's license, a California identification card, or a valid United States military identification card. (b) A check casher may charge a fee of no more than ten dollars ($10) to set up an initial account and issue an optional identification card for providing check cashing services. A replacement optional identification card may be issued at a cost not to exceed five dollars ($5). (c) A check casher shall provide a receipt to the customer for each transaction. (d) Subject to the limitations of Section 1789.33, a check casher may charge a fee for cashing a personal check, as posted pursuant to Section 1789.30, for immediate deposit in an amount not to exceed 12 percent of the face value of the check, or for deferred deposit in an amount not to exceed 15 percent of theface value of the checkamount advanced . (e) A check casher shall not enter into an agreement for a deferred deposit with a customer during the period of time that an earlier written agreement for a deferred deposit for the same customer is in effect. (f) A check casher who enters into a deferred deposit agreement and accepts a check passed on insufficient funds, or any assignee of that check casher, shall not be entitled to recover damages in any action brought pursuant to, or governed by, Section 1719. (g) For a transaction pursuant to Section 1789.33, a fee not to exceed fifteen dollars ($15) may be charged for the return of a dishonored check by a depositary institution. The fee may be collected by a check casher who holds a valid permit issued pursuant to Section 1789.37, when acting under the authority of that permit. (h) No amount in excess of the amounts authorized by this section shall be directly or indirectly charged by a check casher pursuant to a deferred deposit agreement. (i) Any person who violates any provision of this section shall be liable for a civil penalty not to exceed two thousand dollars ($2,000) for each violation, which shall be assessed and recovered in a civil action brought in the name of the people of the State of California by the Attorney General in any court of competent jurisdiction. Any action brought pursuant to this subdivision shall be commenced within four years of the date on which the act or transaction upon which the action is based occurred. (j) A willful violation of this section is a misdemeanor. (k) Any person who is injured by any violation of this section may bring an action for the recovery of damages, an equity proceeding to restrain and enjoin those violations, or both. The amount awarded may be up to three times the damages actually incurred, but in no event less than the amount paid by the aggrieved consumer to a person subject to this section. If the plaintiff prevails, the plaintiff shall be awarded reasonable attorney's fees and costs. If a court determines by clear and convincing evidence that a breach or violation was willful, the court, in its discretion, may award punitive damages in addition to the amounts set forth above. SEC. 4. Section 1789.38 is added to the Civil Code, to read: 1789.38. On or before May 15, 2001, the Business, Transportation and Housing Agency shall submit recommendations to the Legislature outlining the changes that the agency views as appropriate in the deferred deposit industry with regard to the issues of reporting, licensing, regulation, auditing, and licensing fees.amended to read: 1789.30. Every check casher, as applicable to the services provided, shall post a complete, detailed, and unambiguous schedule of all fees for (a) cashing checks, drafts, money orders, or other commercial paper serving the same purpose, (b) the sale or issuance of money orders, and (c) the initial issuance of any identification card. Each check casher shall also post a list of valid identification which is acceptable in lieu of identification provided by the check casher. The information required by this section shall be clear, legible, and in letters not less than one-half inch in height. The information shall be posted in a conspicuous location in the unobstructed view of the public within the check casher's premises. SEC. 2. Section 1789.31 of the Civil Code is amended to read: 1789.31. As used in this title, a "check casher" means a person or entity that for compensation engages, in whole or in part, in the business of cashing checks, warrants, drafts, money orders, or other commercial paper serving the same purpose. "Check casher" does not include a state or federally chartered bank, savings association, credit union, or industrial loan company. "Check casher" also does not include a retail seller engaged primarily in the business of selling consumer goods, including consumables, to retail buyers that cashes checks or issues money orders for a minimum flat fee not exceeding two dollars ($2) as a service to its customers that is incidental to its main purpose or business. SEC. 3. Section 1789.33 of the Civil Code is repealed. SEC. 4. Section 1789.35 of the Civil Code is amended to read: 1789.35. (a) A check casher shall not charge a fee for cashing a payroll check or government check in excess of 3 percent if identification is provided by the customer, or 31/2 percent without the provision of identification, of the face amount of the check, or three dollars ($3), whichever is greater. Identification, for purposes of this section, is limited to a California driver's license, a California identification card, or a valid United States military identification card. (b) A check casher may charge a fee of no more than ten dollars ($10) to set up an initial account and issue an optional identification card for providing check cashing services. A replacement optional identification card may be issued at a cost not to exceed five dollars ($5). (c) A check casher shall provide a receipt to the customer for each transaction. (d) A check casher may charge a fee for cashing a personal check, as posted pursuant to Section 1789.30, in an amount not to exceed 12 percent of the face value of the check. (e) Any person who violates any provision of this section shall be liable for a civil penalty not to exceed two thousand dollars ($2,000) for each violation, which shall be assessed and recovered in a civil action brought in the name of the people of the State of California by the Attorney General, a city attorney, or a district attorney in any court of competent jurisdiction. Any action brought pursuant to this subdivision shall be commenced within four years of the date on which the act or transaction upon which the action is based occurred. (f) A willful violation of this section is a misdemeanor. (g) Any person who is injured by any violation of this section may bring an action for the recovery of damages, an equity proceeding to restrain and enjoin those violations, or both. The amount awarded may be up to three times the damages actually incurred, but in no event less than the amount paid by the aggrieved consumer to a person subject to this section. If the plaintiff prevails, the plaintiff shall be awarded reasonable attorney's fees and costs. If a court determines by clear and convincing evidence that a breach or violation was willful, the court, in its discretion, may award punitive damages in addition to the amounts set forth above. SEC. 5. Section 1789.37 of the Civil Code is amended to read: 1789.37. (a) Every owner of a check casher's business shall obtain a permit from the Department of Justice to conduct a check casher's business. (b) All applications for a permit to conduct a check casher's business shall be filed with the department in writing, signed by the applicant if an individual or by a member or officer authorized to sign if the applicant is a corporation or other entity, and shall state the name of the business, the type of business engaged in, and the business address. Each applicant shall be fingerprinted. (c) Each applicant for a permit to conduct a check casher's business shall pay a fee not to exceed the cost of processing the application, fingerprinting the applicant, and checking or obtaining the criminal record of the applicant, at the time of filing the application. (d) Each applicant shall annually, beginning one year from the date of issuance of a check casher's permit, file an application for renewal of the permit with the department, along with payment of a renewal fee not to exceed the cost of processing the application for renewal and checking or obtaining the criminal record of the applicant. (e) The department shall deny an application for a permit to conduct a check casher's business, or for renewal of a permit, if the applicant has a felony conviction involving dishonesty, fraud, or deceit, provided the crime is substantially related to the qualifications, functions, or duties of a person engaged in the business of check cashing. (f) The department shall adopt regulations to implement this section, and shall determine the amount of the application fees required by this section. The department shall prescribe forms for the applications and permit required by this section, which shall be uniform throughout the state. (g) In any action brought by a city attorney or district attorney to enforce a violation of this section, any owner of a check casher's business who engages in the business of check cashing without holding a current and valid permit issued by the department pursuant to this section is subject to a civil penalty, as follows: (1) For the first offense, not more than one thousand dollars ($1,000). (2) For the second offense, not more than five thousand dollars ($5,000). (h) Any person who has twice been found in violation of subdivision (g) and who, within 10 years of the date of the first offense, engages in the business of check cashing without holding a current and valid permit issued by the department pursuant to this section is guilty of a misdemeanor punishable by imprisonment in the county jail not exceeding six months, or by a fine not exceeding five thousand dollars ($5,000), or by both that fine and imprisonment. (i) All civil penalties, forfeited bail, or fines received by any court pursuant to this section shall, as soon as practicable after the receipt thereof, be deposited with the county treasurer of the county in which the court is situated. Fines and forfeitures so deposited shall be disbursed pursuant to the Penal Code. Civil penalties so deposited shall be paid at least once a month as follows: (1) Fifty percent to the Treasurer by warrant of the county auditor drawn upon the requisition of the clerk or judge of the court, to be deposited in the State Treasury on order of the Controller. (2) Fifty percent to the city treasurer of the city, if the offense occurred in a city, otherwise to the treasurer of the county in which the prosecution is conducted. Any money deposited in the State Treasury under this section which is determined by the Controller to have been erroneously deposited therein shall be refunded, subject to approval of the State Board of Control prior to the payment of the refund, out of any money in the State Treasury which is available by law for that purpose. SEC. 6. Title 1.6G (commencing with Section 1789.50) is added to Part 4 of Division 3 of the Civil Code, to read: TITLE 1.6G. DEFERRED DEPOSIT LOANS CHAPTER 1. GENERAL PROVISIONS 1789.50. It is the intent of the Legislature in enacting this title to ensure that deferred deposit loans are regulated in a manner that will best protect the interests of the people of the State of California. It is further the intent of the Legislature to protect consumers from misrepresentations and unfair dealings and abuses in the marketplace with respect to deferred deposit loans and to ensure that consumers receive adequate disclosure of all relevant terms. This title shall be liberally construed to achieve these purposes. 1789.51. This title shall be known and may be cited as the Deferred Deposit Loan Act. 1789.52. For purposes of this title, the following definitions apply: (a) "Amount owed" means the sum of the finance charge, and the deferred deposit loan amount. (b) "Check" has the meaning provided in Section 3104 of the Commercial Code. (c) "Consecutive transaction" means a deferred deposit transaction initiated within 72 hours of completion of a previous deferred deposit transaction. (d) "Consumer" means any natural person who, singly or jointly with another consumer, enters into a deferred deposit loan. (e) "Deferred deposit loan" means any arrangement conducted by any means in which a person for a fee, service charge, or other consideration, accepts a check from a consumer and provides a consumer cash or its equivalent and agrees not to offer the check for presentment for a period of time. "Deferred deposit loan" does not include any loan agreement which is entered into with a bank, savings and loan association, credit union, or other state or federally regulated financial institution that does not utilize an agency relationship with a facilitator, as defined in this section. (f) "Deferred deposit loan amount" means the amount of cash proceeds provided to a consumer pursuant to a deferred deposit loan, exclusive of any interest, or administrative or other loan-related charge. (g) "Department" means the Department of Financial Institutions. (h) "Employee" means an individual who works for an employer, is listed on the employer's payroll records, and is under the employer's direction and control. (i) "Facilitator" means any person who facilitates, enables, or acts as an agent for another person who makes deferred deposit loans. A facilitator shall be licensed pursuant to the provisions of Section 1789.60. (j) "Finance charge" means any payment, charge, fee, cost or expense, however denominated or expressed, that a consumer contracts to pay for the privilege of obtaining a deferred deposit loan. "Finance charge" does not include the amounts, if any, for delinquency charges, attorney's fees, court costs, or collection expenses. (k) "Installment payment" means a partial payment on a deferred deposit loan made pursuant to Section 1789.62. (l) "Installment payment term" means a period of time for the consumer to make an installment payment, that is equal to the consumer's payroll period or 15 days, whichever is greater. "Installment payment term" shall in no event exceed 31 days. (m) "Licensee" means any person licensed by the Department of Financial Institutions under the provisions of this title to engage in deferred deposit loans. (n) "Pay day" means the regular day on which a consumer receives a payment of earned wages, as provided in Chapter 1 (commencing with Section 200) of Part 1 of Division 2 of the Labor Code. (o) "Pay period" means the regular period for which a consumer receives a payment of earned wages, as provided in Chapter 1 (commencing with Section 200) of Part 1 of Division 2 of the Labor Code. (p) "Person" means any natural person, firm, partnership, association or corporation, or other entity that makes a deferred deposit loan to a consumer in this state or any facilitator as defined in this section. (q) "Principal" means a controlling person of an entity subject to this title, including, but not limited to, any officer, director, general partner, or person owning or controlling, directly or indirectly, 10 percent or more of the outstanding interests or equity securities of the applicant for a license, or the entity. (r) "Unpaid balance" means the difference between the amount owed, and any and all installment payments made pursuant to Section 1789.62. CHAPTER 2. LICENSING 1789.60. (a) No person shall engage in or offer to engage in the business regulated by this title without a current license issued by the department. The following shall be required by the department as a condition of licensure and license renewal: (1) That neither the applicant nor any principal of the applicant has been convicted of or pleaded nolo contendere to a crime. (2) That the applicant has provided a sworn statement that the applicant will not violate, or in the case of license renewal has not violated, any applicable state law when collecting payment or attempting to collect payment of deferred deposit loans made in this or any other state. (3) That the applicant pay a nonrefundable fee established by the department, in an amount sufficient to cover the costs of the background check and the administration of this title and the other provisions of the act which enacted it, but not to exceed four hundred dollars ($400). (4) That the applicant secure a surety bond in the amount of twenty-five thousand dollars ($25,000), payable to the department and issued by an insurer authorized to do business in this state. A copy of the bond, including any and all riders and endorsements executed subsequent to the effective date of the bond, shall be filed with the department pursuant to procedures which the department shall establish, and shall be used for the recovery of expenses, fines, and fees levied by the department in accordance with this division or for damages or penalties due to consumers as the result of a licensee's violation of the requirements of this title. (5) That the applicant pay the cost of an examination at a fee of seventy-five dollars ($75) per hour for each examiner whenever the department determines that an examination or audit of the licensee is warranted, plus the travel expenses of any examiner required by the examination or audit to travel out of state. (6) That the applicant provide any other information the department deems necessary to carry out this section. (b) Each license shall be issued for a term of one year. Licenses shall be renewed pursuant to the requirements set forth in subdivision (a). (c) Not more than one place of business shall be maintained under the same license, but the department may issue more than one license to the same licensee upon compliance with all the provisions of this title governing issuance of a single license. (d) Pursuant to a hearing conducted by the Office of Administrative Hearings, the department may revoke, suspend, or deny the renewal of a license for any violation of this title or any other regulation adopted by the department as authorized pursuant to this title. Nothing in this subdivision shall be construed to prohibit the imposition of any additional administrative remedies by the department as authorized under law or to preempt any civil or criminal liability of the licensee. (e) The department shall maintain a list of licensees that shall be available to interested persons and the public upon request. (f) The department shall establish a complaint process whereby a consumer may file a complaint against a licensee or employee who violates any provision of this title. The department shall maintain a toll-free telephone number to receive calls from consumers regarding complaints and concerns related to this title. (g) The department shall investigate complaints and hold hearings as it deems appropriate. All hearings shall be conducted through the Office of Administrative Hearings, which may make findings of fact, conclusions of law, issue cease and desist orders, citations, or administrative fines, as authorized under law. The hearings shall be open to the public. The department may refer the matter to the appropriate law enforcement agency for prosecution under this title. (h) The department shall develop a list of representative examples of the dollar cost of loans and payment terms to illustrate loan structures for dissemination by licensees. (i) The department shall develop a notice for distribution to consumers by licensees which informs the consumer about his or her rights and responsibilities related to deferred deposit loans. The notice shall include, but not be limited to, notice of the following: (1) That the consumer is borrowing money that will be repaid when the check is cashed. (2) That the consumer may repay the loan at any time before the check is cashed. (3) Information about the payment structure for deferred deposit loans. (4) That if the consumer cannot repay the loan, or if the consumer' s checking account has insufficient funds to pay the check, the consumer may be charged an additional fee of up to fifteen dollars ($15) or the actual amount charged to the check casher by his or her financial institution, whichever is less. (5) That the consumer cannot be prosecuted in a criminal action for passing a bad check or be threatened with prosecution. (6) That the lender may allow an extension of time for repayment, but if the lender agrees to an extension, it cannot charge any additional fee of any kind. (7) Any additional information that the department may deem necessary. (j) On or before January 1, 2002, the department shall forward a report to the Legislature, including the information required pursuant to this section, as well as an analysis of that information, including, but not limited to, growth and trends in the industry, the impact on consumers, whether consumers are taking loans simultaneously from multiple licensees, and the feasibility of tracking these loans. (k) The department shall also make and file annually as a public record a composite of the annual reports by licensees and any comments on the reports that it deems to be in the public interest. (l) The department shall adopt regulations and procedures as reasonably necessary to implement the provisions of this title. CHAPTER 3. DUTIES OF LICENSEE 1789.61. (a) Each licensee shall keep and use books, accounts, and records that will enable the department to determine if the licensee is complying with the provisions of this title and shall maintain any other records as required by the department. The department or a designee of the department may examine those records at any reasonable time. All records shall be kept for four years following the last entry on a loan and according to generally accepted accounting procedures, which means that an examiner shall be able to review the recordkeeping and reconcile each consumer loan with documentation maintained in the consumer's loan file records. (b) Each licensee shall file an annual report with the department pursuant to procedures which the department shall establish. These reports shall include, but not be limited to, the following information from the previous calender year: (1) The total number of deferred deposit loans made. (2) The total number of individual customers. (3) The total number of consumers who chose the optional payment plan provided for by Section 1789.62. (4) The total number of deferred deposit loans outstanding. (5) The minimum, maximum, and average dollar amount of deferred deposit loans. (6) The average annual percentage rate, and the average length, in days, of deferred deposit loans. (7) The actual number of repeat consumers. (8) The actual number of transactions entered into with each customer during the calendar year. (9) The average income as disclosed by the consumer pursuant to Section 1789.62 for each of the following pay periods: one week, two weeks, and one month. (10) The total number and dollar amount of returned checks, the total number and dollar amount of checks recovered, and the total number and dollar amount of checks charged off as of December 31 of the previous year. (11) A sworn statement that the licensee has not used the criminal process or caused the criminal process to be used in the collection of any deferred deposit loans or used any civil process to collect the payment of deferred payment loans not generally available to creditors to collect on loans in default during the calendar year ending as of December 31 of the previous year. (12) Any additional information which the department deems appropriate. (13) The licensee shall attest in writing to the accuracy of the information contained in the required annual reports. (c) In no case shall a licensee or an employee of the licensee do any of the following: (1) Engage in the business of deferred deposit lending unless the department has first issued a valid license to the licensee. (2) Enter into more than one deferred deposit loan at a time with the same consumer. (3) Accept or use the same check for a subsequent transaction, or permit a consumer to pay off all or a portion of one deferred deposit loan with the proceeds of another deferred deposit loan. (4) Use any deceptive or unfair means to induce a consumer to tender the entire amount owed for the purpose of entering into another deferred deposit loan agreement with that consumer as an alternative to satisfying the obligation of a deferred deposit loan by means of installment payments. (5) Attempt to use the check provided by the consumer in a deferred deposit transaction as security, or accept any collateral for a deferred deposit loan. (6) Sell any insurance of any kind whether or not sold in connection with the making or collecting of a deferred deposit loan. (7) Enter into a deferred deposit transaction with a minor. (8) Threaten to use or use the criminal process to collect a deferred deposit loan. (9) Threaten to use or use any civil process to collect a deferred payment loan if that process is not generally available to creditors to collect on loans in default. (10) Alter the date or any other information on the check. (11) Offer any benefit or incentive to a consumer in return for the consumer referring other potential borrowers to the licensee, including, but not limited to, discounts, rebates, credits on any existing or subsequent deferred deposit loan. (12) Engage in any unfair, unlawful, or deceptive conduct or make any untrue or misleading statement in connection with the business of deferred deposit lending, including any violation of this title. (d) A licensee or an assignee of the licensee may not commence an action pursuant to the provisions of Section 1719 on a check provided for a deferred deposit loan. (e) A licensee shall at all times be legally responsible for the good conduct in the business of his or her employees or agents. (f) According to procedures that the department shall establish, the following information shall be included in notices to be posted by a licensee in each location of the licensee's business at which deferred deposit loans are made: (1) A statement disclosing that the licensee cannot use the criminal process against a consumer to collect any deferred deposit loan. (2) A schedule of interest and fees to be charged on representative loans, including the actual dollar amount charged and the corresponding annual percentage rate, based on information developed by the department. (g) (1) The notice required by this section and the deferred deposit loan agreement required by Section 1789.62 shall be written in the same language as principally used in any oral discussions or negotiations leading to execution of the loan agreement. (2) The notices required by paragraph (2) of subdivision (a) and by Section 1789.62 shall be in English, Spanish, and any other language in which a significant amount of deferred deposit loan business is conducted at that location. CHAPTER 4. RIGHTS AND RESTRICTIONS FOR DEFERRED DEPOSIT LOANS 1789.62. (a) Before entering into a deferred deposit loan, the licensee shall deliver to the consumer a notice prepared by the department pursuant to Section 1789.60 regarding the consumer's rights, including the toll-free telephone number of the department for receiving calls regarding consumer complaints and concerns. The notice shall be signed and dated by the consumer, and a copy provided to the consumer. The original shall be kept on file by the licensee. (b) Before entering into a deferred deposit loan with a consumer, the licensee shall require the consumer to provide proof of income. No licensee shall enter into a deferred deposit loan the amount of which exceeds 25 percent of the consumer's earned wages for a pay period, or more than three hundred dollars ($300), whichever is less. (c) (1) Every agreement for a deferred deposit loan shall be contained in a single document which shall set forth all of the agreements of the licensee and the consumer with respect to the rights and obligations of each party. (2) The licensee shall provide the consumer, or each consumer if there is more than one, with a copy of the loan document. (3) Every deferred deposit loan agreement shall be in at least 10-point type. The deferred deposit loan agreement shall clearly and conspicuously contain all of the following: (A) The name, address, and telephone number of the licensee making the deferred deposit loan, and the name of the individual employee who signs the agreement on behalf of the licensee. (B) An itemization of the fees and interest charges to be paid by the consumer, including a representation of the fees in terms of an annual percentage rate. (C) Disclosures required by the federal Truth-in-Lending Act (15 U.S.C. Sec. 1601 et seq.), regardless of whether that act applies to the particular deferred deposit loan. (D) A clear description of the consumer's payment obligations under the loan. (E) In a manner that is more conspicuous than the other information provided in the loan document and that is in at least 14-point boldface type, the following statement: "You cannot be prosecuted or threatened with prosecution in a criminal action to collect this loan." The notice shall be located immediately above the space reserved for the consumer's signature. (4) Under no circumstances shall a deferred deposit loan agreement include any of the following: (A) A hold harmless clause. (B) A confession of judgment clause. (C) A waiver of the right to a jury trial, if applicable, in any action brought by or against a consumer. (D) A mandatory arbitration clause. (E) Any assignment of or order for payment of wages or other compensation for services. (F) A provision in which the consumer agrees not to assert any claim or defense arising out of the loan agreement. (d) A deferred deposit loan transaction shall be structured as follows: (1) The maximum loan amount shall be 25 percent of the consumer's earned wages for the consumer's pay period or three hundred dollars ($300), whichever is less. (2) The finance charge on a deferred deposit loan may not exceed 15 percent of the deferred deposit loan amount. (3) To obtain a deferred deposit loan, a consumer shall provide to a licensee one check made payable to the licensee in the amount equal to the sum of the deferred deposit loan amount and the finance charge on that deferred deposit loan. At the time a consumer and licensee enter into a deferred deposit loan, the licensee may not accept more than one check. The licensee may not offer for presentment a check written by a consumer to obtain a deferred deposit loan until the end of the consumer's pay period, as defined in Section 1789.52. If a consumer does not have a regular pay period, the pay period shall be deemed to be at least 15 days. (4) The deferred deposit loan agreement shall set forth a schedule for repayment. (5) If a consumer enters into a consecutive transaction, the consumer may choose to participate in an optional repayment plan provided for in this section. (A) The consumer shall repay the full amount owed in four equal installment payments. (B) At the time of payment of each of the first three installment payments, the consumer shall provide to the licensee sufficient cash to satisfy the installment payment due and a new check made payable to the licensee in the amount of the remaining unpaid balance. In exchange for the consumer's new check, the licensee shall return to the consumer the check previously being held pursuant to the deferred deposit loan agreement. (C) The first installment payment term shall commence on the date upon which the licensee and a consumer enter into a deferred deposit loan agreement. The first installment payment shall be due and payable on the final day of the first installment payment term, or on the consumer's next regularly scheduled payday, whichever is later. In no event shall an installment payment term exceed 31 days. Each subsequent installment payment term thereafter shall commence on the day the prior installment payment became due and payable. Each installment payment thereafter shall be due and payable on the final day of that installment payment term. (D) To satisfy the obligation of the fourth installment payment, the consumer may either: (i) Inform a licensee to present for payment the consumer's check being held pursuant to the deferred deposit loan agreement. (ii) Tender to the licensee an amount in cash equal to the final installment payment in exchange for the consumer's check being held pursuant to the deferred deposit loan agreement. (E) A consumer may pay an amount greater than the minimum required for each installment payment at any time on or before the due date of the installment payment. Payment by a consumer prior to the due date of an installment payment shall not alter the due date of the next installment payment as provided for in this subdivision. (F) If a consumer fails to make a required installment payment in a timely manner as provided for in this section, the consumer shall be in default of the deferred deposit loan agreement. (G) After each payment is made, the licensee shall give to the person making the payment a signed, dated receipt showing the amount paid and the balance due on the loan. (e) A consumer subject to a deferred deposit loan agreement may at any time satisfy the agreement by either of the following: (1) Providing written authorization to a licensee to present the consumer's check for payment on a date other than that set forth in the agreement. The licensee shall keep a copy of the written authorization in the consumer's loan file. The licensee shall not offer a consumer's check for presentment without that authorization from the consumer. (2) Tendering to the licensee the entire amount owed in cash in exchange for the consumer's check being held pursuant to the deferred deposit loan agreement. (f) Pursuant to a deferred deposit loan, a licensee may not directly or indirectly charge an amount in excess of the amounts authorized by this section and Section 1789.64. 1789.63. Upon the receipt of the check from the consumer for a deferred deposit loan, the licensee shall immediately stamp the back of the check with an endorsement that states: "This check is being negotiated as part of a deferred deposit loan made pursuant to Section 1789.62 of the Civil Code and is not subject to the provisions of Section 1719 of the Civil Code." 1789.64. If there are insufficient funds to pay a check on the date of presentment, a licensee may charge a fee, not to exceed the lesser of fifteen dollars ($15) or the fee imposed upon the licensee by the financial institution. The licensee shall not collect more than one such fee with respect to a particular check even if the check has been deposited more than once. A fee charged pursuant to this subdivision is a licensee's exclusive charge for late payment. CHAPTER 5. REMEDIES 1789.67. (a) The remedies provided herein are cumulative and apply to licensees and their employees. (b) The violation of any provision of this title, or any regulation adopted thereunder, except as the result of accidental or bona fide error of computation, renders the loan void, and the person shall have no right to collect, receive, or retain any principal, interest, or other charges whatsoever with respect to the loan. (c) A consumer damaged by a violation of this title is entitled to recover all of the following: (1) Actual damages. (2) The consumer's reasonable attorney's fees and costs. (3) If a court determines by clear and convincing evidence that a breach or violation was willful, the court, in its discretion, may award punitive damages in addition to the amounts set forth above. (4) Equitable relief as the court deems proper. (d) Any person, including any member, officer, or director of a licensee, who willfully violates any provision of this title is guilty of a misdemeanor. (e) Any waiver or modification of the provisions of this title by the consumer shall be void and unenforceable as contrary to public policy. (f) The rights, remedies, and penalties established by this title are cumulative to the rights, remedies, or penalties established under other laws. (g) If any portion of this title or the application thereof to any person or circumstances is held invalid, that invalidity shall not affect other provisions or applications of the title that can be given effect without the invalid provision or application, and to this end the provisions of this title are severable. SEC. 7. No reimbursement is required by this act pursuant to Section 6 of Article XIIIB of the California Constitution because the only costs that may be incurred by a local agency or school district will be incurred because this act creates a new crime or infraction, eliminates a crime or infraction, or changes the penalty for a crime or infraction, within the meaning of Section 17556 of the Government Code, or changes the definition of a crime within the meaning of Section 6 of Article XIIIB of the California Constitution.