BILL NUMBER: SB 317 CHAPTERED 09/27/99 CHAPTER 513 FILED WITH SECRETARY OF STATE SEPTEMBER 27, 1999 APPROVED BY GOVERNOR SEPTEMBER 27, 1999 PASSED THE SENATE AUGUST 31, 1999 PASSED THE ASSEMBLY AUGUST 26, 1999 AMENDED IN ASSEMBLY JULY 14, 1999 AMENDED IN ASSEMBLY JUNE 23, 1999 AMENDED IN SENATE APRIL 5, 1999 INTRODUCED BY Senator Leslie (Principal coauthor: Assembly Member Dutra) (Coauthors: Assembly Members Bates, House, Robert Pacheco, and Zettel) FEBRUARY 8, 1999 An act to add and repeal Section 205 of the Financial Code, relating to banking. LEGISLATIVE COUNSEL'S DIGEST SB 317, Leslie. Financial institutions: consumers: Year 2000 Problem. Existing law provides for the regulation of various financial institutions by the Department of Financial Institutions, including, but not limited to, banks, savings and loan associations, credit unions, and industrial loan companies. This bill would enact the "California Consumers Y2K Financial Protection Act." The bill would require financial institutions regulated by the Department of Financial Institutions that have a Year 2000 Problem, not to impose any fee, charge, or penalty on a consumer as a result of the financial institution's Year 2000 Problem, and to reimburse a consumer for any fee, charge, or penalty imposed by 3rd parties as a result of the problem, as specified. This bill would require the department to enforce the provisions of the bill. This bill would not apply to those transactions that occur prior to the disruption of financial or data transfer operations by a Year 2000 Problem. The bill's provisions would be repealed as of January 1, 2002. THE PEOPLE OF THE STATE OF CALIFORNIA DO ENACT AS FOLLOWS: SECTION 1. Section 205 is added to the Financial Code, to read: 205. (a) This section shall be known as and may be cited as the "California Consumers Y2K Financial Protection Act." (b) For purposes of this section, the following definitions shall apply: (1) "Consumer" means any natural individual. (2) "Financial institution" means any person or business that is subject to regulation by the department. (3) "Year 2000 Problem" shall have the meaning specified in subdivision (a) of Section 3269 of the Civil Code. (4) "Financial institution's Year 2000 Problem" means a Year 2000 Problem caused solely by the failure of a financial institution's internal computer system, including, but not limited to, the financial institution's proprietary software applications and other internal computing applications. A Year 2000 Problem is not a "financial institution's Year 2000 Problem" if information technology used by a consumer fails to properly exchange data with the financial institution's internal computer system due to a Year 2000 Problem, unless the information technology used is supplied by or supported by resources from the financial institution for the express purpose of interacting with the financial institution's customers. (c) If a financial institution's Year 2000 Problem results in a consumer being subject to any fee, charge, or penalty assessed by the financial institution, the financial institution shall not impose the fee, charge, or penalty. (d) If a financial institution's Year 2000 Problem directly results in a consumer being charged any fee, charge, or penalty by a third party due solely to the financial institution's Year 2000 Problem, the financial institution shall reimburse the consumer for the fee, charge, or penalty upon the consumer providing the financial institution with written evidence of the fee, charge, or penalty. (e) The department shall enforce the provisions of this section. (f) This section shall not apply to those transactions that occur prior to the disruption of financial or data transfer operations by a Year 2000 Problem. (g) A financial institution's liability under this section shall be limited to the extent that the financial institution's Year 2000 Problem contributed to the fee, charge, or penalty. (h) This section is not intended to supersede any other state or federal law or regulation in effect on January 1, 2000. If a financial institution's obligation to refrain from imposing, to reimburse, or to resolve a dispute regarding, a fee, charge, or penalty is already addressed by another law or regulation, then the provisions of that law or regulation shall apply. The purpose of this section is to establish a safety net for consumers to the extent that existing federal and state laws and regulations do not already provide for the resolution of errors in assessing those fees, charges, or penalties. (i) This section shall remain in effect only until January 1, 2002, and as of that date is repealed, unless a later enacted statute, that is enacted before January 1, 2002, deletes or extends that date.