BILL ANALYSIS                                                                                                                                                                                                    



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          ASSEMBLY THIRD READING
          AB 770 (Mullin)
          As Amended January 23, 2006
          Majority vote 

           HOUSING             5-1         BUSINESS & PROFESSIONS           
          6-1                             
           
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          |Ayes:|Mullin, Baca, Hancock,    |Ayes:|Bass, Oropeza, Koretz,    |
          |     |Salinas, Torrico          |     |Nation, Vargas, Yee       |
          |     |                          |     |                          |
          |-----+--------------------------+-----+--------------------------|
          |Nays:|Leslie                    |Nays:|Negrete McLeod            |
          |     |                          |     |                          |
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           APPROPRIATIONS      13-5                                        
           
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          |Ayes:|Chu, Bass, Berg,          |     |                          |
          |     |Calderon,                 |     |                          |
          |     |De La Torre, Karnette,    |     |                          |
          |     |Klehs, Leno, Nation,      |     |                          |
          |     |Oropeza, Jones, Saldana,  |     |                          |
          |     |Yee                       |     |                          |
          |     |                          |     |                          |
          |-----+--------------------------+-----+--------------------------|
          |Nays:|Sharon Runner, Emmerson,  |     |                          |
          |     |Haynes, Nakanishi,        |     |                          |
          |     |Walters                   |     |                          |
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          SUMMARY  :   Establishes the Office of the Common Interest  
          Development Ombudsperson (Ombudsperson) as a pilot project  
          within the Department of Consumer Affairs (DCA) to provide  
          education, dispute resolution and data collection on common  
          interest developments (CIDs).   
          Specifically,  this bill  :  

          1)Makes legislative findings including the fact that there are  
            36,000 CIDs in the state, the complexities that volunteer  
            director's face in managing and complying with existing laws,  
            and the adversarial nature of private litigation which is the  
            mechanism under existing law to enforce CID law.  








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          2)Requires the Ombudsperson to offer training materials and  
            courses to CID directors, officers and owners regarding the  
            operation of a CID and the rights and duties of an association  
            owner.  Provides a fee may be charged for training materials  
            or courses that do not exceed the actual cost. 

          3)Requires that within 60 days of assuming office an association  
            director must file a certification with the Ombudsperson that  
            they have read each of the following:  the declaration,  
            articles of incorporation, by-laws of the association and  
            either the Davis-Stirling Common Interest Development Act or a  
            summary of the law.  

          4)Requires a person who is providing or proposes to provide the  
            services of a CID manager disclose to the board of directors  
            in writing on an annual basis that they have read the  
            governing document of the association.  Requires other  
            disclosures of the section be made in writing as well. 

          5)Requires the Ombudsperson to maintain a toll-free number.

          6)Requires the Ombudsperson to maintain an Internet Web site  
            with the following information:

             a)   Relevant statutes and regulation regarding the operation  
               of a CID;

             b)   Information concerning nonjudical resolution of disputes  
               or for locally available dispute resolution programs;

             c)   Description of services and contact information for the  
               Ombudsperson; and,

             d)   Yearly update on legislative changes to CID law and any  
               other information deemed useful.

          1)Requires information provided on the Web site also be  
            available in written form.  Allows the Ombudsperson to charge  
            a fee for these materials not to exceed their actual cost of  
            printing and delivery.

          2)Requires an association to provide its members with annual  
            written notice of the Web site address and toll free number of  








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            the Ombudsperson. 

          3)Provides any interested party may request the Ombudsperson  
            provide assistance in resolving a dispute involving the law  
            governing CIDs or the governing documents of a CID. 

          4)Requires the Ombudsperson after receiving a complaint to  
            confer with the interested parties and attempt to resolve the  
            dispute through mutual agreement.  Provides if a dispute  
            cannot be resolved through informal conference then the  
            Ombudsperson may offer to mediate. 

          5)Provides that the Ombudsperson may adopt a fee of not more  
            than $50 for mediation services or may contract with private  
            parties to provide mediation services.  

          6)Requires the Ombudsperson to report annually to the  
            Legislature no later than October 1 on the following: 

             a)   Number of requests for assistance received;

             b)   How a request either was or was not resolved and staff  
               time required to resolve the inquiry; and,

             c)   Analysis of the most common and serious types of  
               disputes and any recommendations for statutory reform.

          1)Requires the Ombudsperson to submit on or before January 1,  
            2009, recommendations to the Legislature on the scope of the  
            office specifically on the following issues:

             a)   Whether or not the Ombudsperson should be authorized to  
               enforce CID law;

             b)   Whether or not the Ombudsperson should have authority to  
               oversee association elections; and,

             c)   Whether or not the provisions requiring a new  
               association director or managing agent certify they have  
               read the governing documents should be revised. 

          1)Provides that DCA shall employ the Ombudsperson and other  
            officers and employees as necessary to fulfill the  
            requirements of the office. 








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          2)Allows the Ombudsperson to establish an advisory committee  
            that is comprised of a fair representation of interests  
            involved in CIDs.

          3)Requires an association to pay a CID Ombudsperson Fee to the  
            Secretary of State (SOS) every two years in the amount of $10  
            for each separate interest within the CID.   

          4)Provides the biennial fee is not subject to the same approval  
            requirements for regular assessments of the association. 

          5)Allows the Ombudsperson to evaluate the biennial fee amount  
            every two years to determine if it should be adjusted to  
            provide the necessary revenue for the next two years.   
            Restricts the biennial fee to no more than $20. 

          6)Creates the Common Interest Ombudsperson Fund within the SOS  
            in which all CID Ombudsperson fee revenue will be placed for  
            the continuous appropriation of the operation of the  
            Ombudsperson.

          7)Provides an association is excused from paying the fee for a  
            separate interest if another association has already paid the  
            fee and certified payment through a form to be developed by  
            the SOS.

          8)Provides the Ombudsperson may establish a rule governing which  
            association should pay the fee if a separate interest is part  
            of more than one association. 

          9)Requires the Ombudsperson to adopt governing practices and  
            procedures in accordance with the Administrative Procedures  
            Act (APA). 

          10)  Provides information and advice provided by the  
            Ombudsperson has no binding legal effect and is not subject to  
            the rulemaking provisions of the APA. 

          11)  Provides a sunset provision of January 1, 2012. 

          12)  Delays operation of the Ombudsperson to July 1, 2007. 

           FISCAL EFFECT  :  According to the Assembly Appropriations  








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          Committee analysis: 

          1)According to the SOS, about 21,000 of the state's 26,000 CIDs,  
            representing about 80% of all CID units are registered.  Based  
            on the $10 biennial fee, initial revenues would be $12 million  
            annually and would increase as more existing CID units are  
            registered and more new CIDs are constructed.

          2)The Department of Consumer Affairs estimates the following  
            costs:

          1)$600,000 annually for the Ombudsperson, three administrative  
            support staff, and two legal support staff.

          2)$450,000 annually for data collection system, Web site  
            maintenance, and the toll-free phone number; and, $150,000 in  
            one-time start-up costs for these functions.

          3)Informal dispute resolution and mediation, staffing will  
            depend on demand for these services. DCA assumes annual  
            complaints from 1% of CID units (30,000), which would require  
            119 staff at an annual cost of $9.2 million plus $1 million  
            for mediation contracts.

          4)Additional costs for education and training, including course  
            materials, will be offset by charges to users of these  
            services.
           
           COMMENTS  :  Background:  According to the Public Policy Institute  
          of California (PPIC) there are over 36,000 CIDs in the state  
          that range in size from three to 30,000 units. CIDs include  
          condominiums, community apartment projects, and housing  
          cooperatives and planned unit developments.  They are  
          characterized by a separate ownership of dwelling space coupled  
          with an undivided interest in a common property, restricted by  
          covenants and conditions that limit the use of common area and  
          the separate ownership interests and the management of common  
          property and enforcement of restrictions by a community  
          association.  CIDs make up over three million total housing  
          units which represents approximately one quarter of the state's  
          housing stock.  In 2003, the total homeowner association  
          revenues were estimated at $6.3 billion.  Assessments vary  
          widely from thousands of dollars a month to nominal amounts per  
          month.  In 2002, the average assessment was $112 per unit in a  








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          planned development and $186 per unit in condominiums and  
          cooperatives.  In the 1990s, over 60% of all residential  
          construction starts in the state were CIDs. CIDs are governed by  
          the Davis Stirling Act as well as the governing documents of the  
          association including the bylaws, declaration, and operating  
          rules.  Except when CIDs are first developed, no state agency  
          provides ongoing oversight to these communities.  
           
           Need for bill:  CID's are governed by elected volunteer  
          directors.  According to the sponsor, the California Law  
          Revision Commission (CLRC), faced with the complexity of CID  
          law, many volunteer directors make mistakes and violate  
          procedures for conducting hearings, adopting budgets,  
          establishing reserves, enforcing rules and restrictions and  
          collecting assessments.  Many homeowners do not understand CID  
          law and their rights under the governing documents; as a result,  
          conflicts arise between the association and homeowners.  The  
          only remedy available to resolve disputes between a homeowner  
          and an association or between homeowners is private litigation.   
          This process can be both expensive and lead to animosity that  
          can degrade the quality of life of a community and lead to  
          future disputes.  In addition homeowners that sue their  
          association are ultimately suing themselves and their neighbors  
          as the cost of litigation is borne by the community. 

          Funded through a $5 fee per unit/per year, the Ombudsperson  
          would educate volunteer homeowner board directors and homeowners  
          through a toll-free number, Web site and provide training  
          materials and courses.  The Ombudsperson would provide  
          information and advice to those who do not understand their  
          legal rights and responsibilities and offer assistance by  
          informally resolving disputes.  In addition, the Ombudsperson  
          will collect data on the types of disputes that arise in CIDs  
          and make recommendations to the Legislature as to needed changes  
          in CID law. 

          Other jurisdictions:  Several other states, including Florida,  
          Nevada and Hawaii, provide services to CID associations similar  
          to the ones proposed in this bill.  Both Florida and Nevada are  
          funded through an annual fee paid by homeowners and have found  
          significant public demand for their services.  In 1997, the  
          Nevada Legislature created the Office of the Ombudsman for  
          Owners in Common Interest Communities to provide services to  
          CIDs including education and informal dispute resolution.   








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          Nevada has approximately 2,073 CIDs made up of 310,501 separate  
          interests which represents one-tenth of the CIDs in California.   
          The Nevada Ombudsman charges a $3 annual fee per separate  
          interest and employs 13 full time staff.  In 2003, the Nevada  
          program was expanded to include enforcement power of state law. 

          In Hawaii, the Real Estate Commission provides services to  
          condominiums including referrals and subsidy for mediation  
          services, publishes information on their Web site and in print,  
          and responds to specific inquires.  The Hawaii program is funded  
          by a $4 per unit biennial fee charged to registered  
          condominiums.  Hawaii has 135,000 condominiums and in 2004  
          received 22,000 requests for information or advice.  If the  
          experience of Hawaii is extrapolated to California, the  
          Ombudsperson could receive 488,000 requests for assistance.  
           
           Ombudsperson fee:  The proposed CID Ombudsperson would be funded  
          through a yearly $5 fee for each separate interest collected  
          biennially by the association and paid to the SOS when an  
          association files its statement of principal business activity.   
          The fee for the services of the Ombudsperson would breakdown to  
          $ 0.42 per unit per month.  Of the estimated 36,000 CIDs in the  
          state approximately 21,000 have registered with the SOS.   
          Although the SOS does not currently track the number of units in  
          an association the average size of a CID is 100 units.  At the  
          current level of compliance, the 2.1 million units that have  
          been registered will produce approximately $10.5 million  
          annually.  If all CIDs comply with registration, the $5 annual  
          fee generated by this pilot program would produce approximately  
          $15 million per year. DCA estimates the cost to operate the CID  
          Ombudsperson Office at approximately $11.4 million.  The  
          Ombudsperson has discretion to adjust the fee if the actual cost  
          of the program is higher or lower, every two years.  Also the  
          Legislature may reduce the fee based on reports from the  
          Ombudsperson and or audits. 
           
           Data collection:  On March 9, 2005, the Assembly Committee on  
          Housing and Community Development held an informational hearing  
          to discuss the role of state assistance and/or oversight of  
          CIDs.  Several members of the Committee as well as witnesses  
          discussed the fact that despite many anecdotal reports of  
          conflicts between homeowners in associations no agency within  
          the state collects data on the types of conflicts that arise  
          within CIDs or their frequency. One of the functions of the  








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          Ombudsperson will be to collect data on the volume of assistance  
          requested and the most common disputes and to make yearly  
          reports to the Legislature on recommended legislative reform  
          based on this data.  Additionally, the Ombudsperson will provide  
          recommendations on several specific issues on or before January  
          1, 2009, including if the Ombudsperson should have authority to  
          enforce CID law. 

          Enforcement:  This bill requires the Ombudsperson to make a  
          recommendation to the Legislature within the first three years  
          of operation as to the need to expand the office to include  
          enforcement powers.  This bill provides a first step toward  
          improvement, with the next step being dependent on the  
          Ombudsperson's own empirical findings.  This is similar to the  
          approach that was followed in Nevada, where enforcement powers  
          were added only after experience under the Ombudsman approach  
          indicated the need.

          Fee:  The CID Ombudsperson as proposed in this bill will be  
          housed in DCA. All of DCA's current programs are self-funded  
          through license fees, the cost of which is passed on to the  
          consumers being protected.  California Alliance for Retired  
          Americans (CARA) has suggested that anyone who uses or benefits  
          from the Ombudsperson be required to assist with the financing  
          of the office.  CARA specifies that builders, local governments  
          and property managers should pay a fee.  In theory, such a  
          financing scheme seems reasonable; however, in reality it simply  
          is not practical.  First, there are no other examples of such a  
          financing mechanism.  Second, any fee paid by a builder or a  
          property manager would simply get passed on to the unit owner.    


          AB 643 (Lowenthal) of 2001 was enacted requiring all CIDs to  
          register with the SOS and provide specified information; CIDs  
          are charged a fee not to exceed $30 per CID for this  
          registration every two years.  CARA suggests using these funds  
          to support the CID Ombudsperson Office.  The SOS currently  
          charges $15 for registration and the funds collected are  
          dedicated for staffing and operations.  Fifteen dollars is a  
          flat fee charged to the entire CID, regardless of the number of  
          units, and not per unit. 
           
           Opposition: The Stop Hidden Taxes Coalition opposes this bill  
          because it "imposes a $10           biennial association tax  








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          (labeled a fee in the bill) on common interest development  
          associations. First, this bill would impose a tax that should  
          require a two-thirds vote for passage.  Taxes should not be  
          classified as fees to circumvent tax approval procedures  
          specified in the Constitution."

          However, a fee is not a tax if the funds raised are used to  
          provide services or privileges to those who pay the fee, or to  
          regulate that group.  The fee in this bill would be paid by CID  
          homeowners for services provided to CID homeowners.  Legislative  
          Counsel indicates that this is not a tax bill and therefore does  
          not require a two-thirds approval.


           Analysis Prepared by  :    Lisa Engel / H. & C.D. / (916) 319-2085


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