BILL ANALYSIS                                                                                                                                                                                                    






           SENATE TRANSPORTATION & HOUSING COMMITTEE       BILL NO: SB 551
          SENATOR TOM TORLAKSON, CHAIRMAN                            
          AUTHOR:  Lowenthal
                                                         VERSION: 3/29/05
          Analysis by: Mark Stivers                      FISCAL:  Yes







          SUBJECT:

          Common interest development ombudsperson pilot project.

          DESCRIPTION:

          This bill would establish an Office of the Common Interest  
          Development Ombudsperson within the Department of Consumer  
          Affairs to provide education to both homeowners and association  
          officers and to provide mediation of disputes.  
          
          ANALYSIS:

          A common-interest development (CID) is a form of real estate  
          where each homeowner has an exclusive interest in a unit or lot  
          and a shared or undivided interest in common area property.   
          Condominiums, planned unit developments, stock cooperatives,  
          community apartments, and many resident-owned mobilehome parks  
          all fall under the umbrella of common interest developments.   
          The Davis-Stirling Common Interest Development Act provides the  
          legal framework under which homeowner associations operate in  
          common interest developments.  In addition to the requirements  
          of the Act, each CID is governed by a homeowner association  
          according to the recorded declarations, bylaws, and operating  
          rules of the association.

          Except at the initial stage of development, there is no state  
          oversight of CIDs.  State laws and the governing documents of an  
          association can only be enforced through the courts.  Given the  
          length and expense of litigation and the inability of parties to  
          obtain legal counsel in the absence of large monetary damages,  
          resolving disputes through the courts is not an option in many  
          cases.  





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           This bill would  establish an Office of the Common Interest  
          Development Ombudsperson within the Department of Consumer  
          Affairs to provide education to both homeowners and association  
          officers and to provide mediation of disputes on a pilot basis.   
          Specifically, the bill would:

           Establish the Office of the Common Interest Development  
            Ombudsperson within the Department of Consumer Affairs and  
            authorize the director to employ persons as necessary to  
            discharge the obligations of the office.  
           Require the ombudsperson to:
             ?    Maintain a toll free number to provide information and  
               assistance.
             ?    Offer training materials and courses to board members  
               and homeowners.
             ?    Provide information on the internet and by mail on CID  
               laws, dispute resolution, contacting dispute resolution  
               organizations, the services provided by the ombudsperson,  
               and recent legislative changes to CID laws.  
             ?    Attempt to resolve disputes through informal conference  
               upon request and within the limits of available resources.
           Authorize the ombudsperson to offer mediation and charge a fee  
            up to $25 for this service.
           Require the ombudsperson to adopt rules governing the  
            practices and procedures of the office pursuant to the  
            Administrative Procedures Act.  
           Authorize the ombudsperson to establish an advisory committee.
           Provide that information and advice provided by the  
            ombudsperson has no binding legal effect.
           Exempt the state from any liability for providing or failing  
            to provide information or advice through the office.
           Require the ombudsperson to report annually to the Legislature  
            on workload and the most common and serious types of questions  
            or disputes.
           Require the ombudsperson to submit recommendations by January  
            1, 2009 regarding the scope of the office and specifically  
            whether or not the ombudsperson should be authorized to  
            oversee CID elections and/or enforce CID law.  
           Assess a $10 biennial fee per unit on each CID association in  
            order to fund the program and authorize the ombudsperson to  
            raise or lower the fee every two years to provide the  
            estimated revenue needed to operate the office for the next  
            two years, provided that the fee does not exceed $20 per unit.
           Continuously appropriate the fee revenue to the ombudsperson  
            for administration of the office.
           Sunset the office on January 1, 2011.  




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           Require an incoming association director or managing agent to  
            certify to the ombudsperson that she has read the governing  
            documents of the association and the Davis-Stirling Act.

          COMMENTS:

              1.   Purpose of the bill  .  According to the sponsor,  
               volunteer CID directors face a difficult task.  They must  
               operate a nonprofit corporation, manage significant real  
               property assets, budget for present and future maintenance  
               needs, and enforce property restrictions in a fair and  
               even-handed way - all while complying with a complex body  
               of regulatory law.  Mistakes are inevitable and can lead to  
               costly and divisive problems.  In addition, may CID  
               homeowners do not fully understand their rights under CID  
               law, and may mistakenly contest lawful action by an  
               association board.  This bill would help to avoid CID  
               disputes by educating homeowners and providing practical  
               advice on managing a CID.  Where disputes cannot be  
               avoided, the ombudsperson would assist in trying to resolve  
               the problem informally, without resort to costly and  
               adversarial litigation. 

              2.   A significant and growing industry  .  There are over  
               36,000 CIDs in California containing a total of more than 3  
               million housing units, fully a quarter of the state's  
               housing stock.  This figure is growing rapidly as roughly  
               60% of all new housing construction is contained within a  
               CID.  Yet when questions or disputes arise, there is no  
               place for homeowners or board members to turn for  
               assistance other than attorneys or trade associations.   
               Experience from other states shows that there is  
               significant public demand for education and mediation  
               services.  Given the number and growth rate of CIDs in  
               California, there will undoubtedly be a great demand for  
               the services of an ombudsperson.  

              3.   A significant new state entity  .  Nevada's ombudsman  
               program employs 13 full time employees while covering only  
               one-tenth as many CID units as California.  If one  
               extrapolates based on the size difference, California's  
               ombudsperson program would need as many as 130 employees at  
               a cost of roughly $13 million.  Given the 3 million CID  
               units in California and the $5 per year fee per unit, the  
               fees imposed by this bill would generate roughly $15  
               million per year if the collection rate were to reach 100%.  




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                 The ombudsperson would have the authority to raise or  
               lower fees to meet anticipated costs.  Such an entity would  
               be only somewhat smaller than the Department of Fair  
               Employment and Housing.  

              4.   No enforcement authority  .  At least three other states  
               and one county in Maryland have established CID office of  
               some sort.  All but one of these entities also authorizes  
               the office to conduct certain enforcement actions against  
               an association that violates state law.  Nevada provides an  
               interesting case study.  Initially, the state's role was  
               limited to education and enforcement, similar to this bill.  
                Within a few years, it became clear that enforcement  
               authority was needed to effectively deal with disputes in  
               common interest communities, and the state's role was  
               expanded.  Without the ability to adjudicate and remedy  
               violations of law, the ability to resolve disputes is  
               limited.     

               The California Law Revision Commission's initial  
               recommendation suggested giving the state the authority to  
               enforce violations of state law.  At a recent hearing of  
               the Assembly Housing and Community Development Committee on  
               the proposal, however, various stakeholders and members of  
               the committee expressed concerns about this role.  As a  
               result, the Law Revision Commission has reworked its  
               proposal to focus on education and mediation for now.   
               Under the bill, the ombudsman would report to the  
               Legislature in 2009 on whether the office should be  
               authorized to enforce CID law.  

              5.   Reading certification necessary  ?  One provision of the  
               bill requires an incoming association director or managing  
               agent to certify to the ombudsperson that she or he has  
               read the governing documents of the association and the  
               Davis-Stirling Act.  The apparent intent is to ensure that  
               board members and professional managers are familiar with  
               these important documents.  While this is a laudable goal,  
               the certification requirement may be overly intrusive.   
               Moreover, it is not clear that affected persons would take  
               the requirement seriously or that the ombudsperson would or  
               could do anything in the event this requirement was  
               ignored.  The committee may wish to consider whether this  
               requirement is necessary.  

              6.   Double referral  .  The Senate Rules Committee has  




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               referred this bill to both the Transportation and Housing  
               Committee and the Judiciary Committee.  If the committee is  
               inclined to approve this bill, the motion should be do pass  
               and re-refer to the Judiciary Committee.  

              7.   Technical amendment  .  On page 7, strike lines 15-16 and  
               insert "(e) An assessment increase necessary to recover the  
               fee imposed by this section shall not be included in any  
               calculation for purposes of subdivision (b) of Section  
               1366."

          RELATED LEGISLATION

          AB 770 (Mullin) is currently a spot bill but will be amended  
          soon to include language identical to this measure.  
          
          POSITIONS:  (Communicated to the Committee before noon on  
          Wednesday,
                        March 30, 2005.)

               SUPPORT:  California Law Revision Commission (sponsor)

               OPPOSED:  None received.