BILL ANALYSIS                                                                                                                                                                                                    



                                                                  AB 519
                                                                  Page  1

          CONCURRENCE IN SENATE AMENDMENTS
          AB 519 (Solorio)
          As Amended August 20, 2010
          Majority vote
           
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          |ASSEMBLY:  |77-0 |(May 21, 2009)  |SENATE: |23-10|(August 24,    |
          |           |     |                |        |     |2010)          |
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           Original Committee Reference:   TRANS.  

           SUMMARY  :  Requires towing companies to display a "Towing Fees  
          and Access Notice."  

           The Senate amendments  :  

          1)Change authorship of this bill from Mr. Duvall to Mr. Solorio.  
             

          2)Define the term "documentation" as it pertains to a towing  
            facility establishing that a person requesting release of a  
            vehicle is entitled to possession of that vehicle.  

          3)Provide that a lienholder is not liable for any claim or  
            dispute directly arising out of the reliance on that  
            documentation.  

          4)Define the term "agent" to include, but is not limited to, any  
            person designated to inspect the vehicle by the request of the  
            legal owner or lessor, in writing or by telephone, to the  
            lienholder.  

          5)Change the term "California Consumer Bill of Rights for Towed  
            Vehicles" to "Towing Fees and Access Notice."  

          6)Exempt facilities that only store towed vehicles that have not  
            been towed and automotive repair facilities that do not  
            provide towing services from the requirement to post a Towing  
            Fees and Access Notice.  

          7)Relieve automotive repair dealers who do not provide tows from  
            any responsibility for the accuracy of unaltered towing  
            invoice information they may pass from the tow company to the  
            consumer.  








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          8)Define "normal business hours" as Monday through Friday from  
            8:00 a.m. to 5:00 p.m., inclusive, except state holidays.  

          9)Revamp the detailed description of the required notice  
            primarily by removing the sections regarding "Who can tow your  
            vehicle?" "If my vehicle was towed how can I find it?" and  
            "What is the towing company required to do prior to towing  
            your vehicle?" and adding sections regarding "Who was liable  
            if my vehicle was damaged during towing and storage?" and  
            "What happens if a towing company violates the law?"  

          10)  Require the invoice for a vehicle that was towed without  
            the owner's request to include the identity of the person or  
            governmental agency that directed the tow and require all  
            towing invoices to include a clear, itemized, and detailed  
            explanation of any additional services or fees.  

          11)  Exempt from this bill's provisions the towing or storage of  
            a repossessed vehicle by any person subject to, or exempt  
            from, the Collateral Recovery Act.  

          12)  Allow an insurer or insurer's agent to pay by bank draft  
            for towing or storage charges.  
           
          EXISTING LAW  :

          1)Allows a peace officer or a regularly employed and salaried  
            public agency employee who is engaged in directing traffic or  
            enforcing parking laws and regulations, to remove a vehicle  
            located within the territorial limits in which the officer or  
            employee may act, under any of several specified  
            circumstances.  These circumstances include a vehicle being  
            left unattended and constituting an obstruction to traffic, a  
            vehicle that has been reported as stolen or embezzled, and a  
            vehicle that is illegally parked and is blocking a private  
            driveway or is preventing access by firefighting equipment to  
            a fire hydrant.  

          2)Prohibits any towing service from providing, and any person or  
            public entity from accepting, any direct or indirect  
            commission, gift, or any compensation whatever from a towing  
            service in consideration of arranging or requesting the  
            services of a tow truck.  









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          3)Allows any public entity otherwise authorized by law to  
            require a fee in connection with the award of a franchise for  
            towing vehicles on behalf of that public entity.  

          4)Prohibits such a fee from exceeding the amount necessary to  
            reimburse the public entity for its actual and reasonable  
            costs incurred in connection with the towing program.  

          5)Prohibits any towing service or any employee of a towing  
            service from accepting any money or anything of value from a  
            repair shop and any repair shop or any employee of a repair  
            shop from paying any money or anything of value as a  
            commission, referral fee, inducement, or in any manner a  
            consideration, for the delivery or the arranging of a delivery  
            of a vehicle.

           AS PASSED BY THE ASSEMBLY  , this bill was substantially similar  
          to the version passed by the Senate.  

           FISCAL EFFECT  :  According to the Assembly Appropriations  
          Committee analysis, minor state costs and any local costs are  
          not reimbursable.  

           COMMENTS  :  This bill was introduced in an effort to address  
          consumer confusion over towing laws and the actions of a narrow  
          segment of the towing industry that has given the industry as a  
          whole a bad name.  "Unfortunately," the original author  
          lamented, "a few non-professional, dishonest towing operators  
          may actually capitalize on consumer confusion in order to garner  
          a profit.  This negative perception has hurt honest towing  
          operations through loss of goodwill and trust among potential  
          customers.  In fact, the confusion has led to an increasingly  
          antagonistic relationship with insurance companies, who pay the  
          bill for frustrated policyholders on many non-consensual  
          (accident-based) tows.  As a result, many insurers claim and  
          dispute towing and storage charges for their policyholders as  
          not reasonable or ordinary."  

          By establishing and making widely available a "Towing Fees and  
          Access Notice," the author hoped to "alleviate the frustration  
          felt by consumers who do not currently know the laws applicable  
          to nonconsensual tows (and to provide) ample disclosure of the  
          way a just and law-abiding towing company should operate.   
          Consumers will know exactly what to expect, exactly what  
          questions to ask, and where to go to seek redress of any  








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          improprieties."  

          This bill is the product of a stakeholder group (insurance  
          companies, auto clubs, and the towing industry) that has been  
          seeking to clarify responsible business practices.  The  
          stakeholders acknowledge that "Many times the vehicle is taken  
          without authorization; the owner is given no cost estimate, no  
          receipt, and no information telling him/her where the car was  
          taken.  Eventually, days later, maybe a week, the vehicle owner,  
          or even the insurance company may track down the lot where the  
          car is located, only to find out that the tow company has  
          charged outrageous fees for towing and storage."  The intent of  
          the group was to develop a bill of rights that would advise  
          consumers of all pertinent information regarding a towed  
          vehicle.  A review of the language of the group's work product  
          reveals that it is rather comprehensive, fairly easy to  
          understand, and seems to answer most of the questions that a  
          consumer might reasonably pose.  
           

          Analysis Prepared by  :   Howard Posner / TRANS. / (916) 319-2093 


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