BILL ANALYSIS                                                                                                                                                                                                    







                      SENATE COMMITTEE ON PUBLIC SAFETY
                             Senator Mark Leno, Chair                A
                             2009-2010 Regular Session               B

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          AB 538 (Arambula)                                           
          As Amended April 15, 2009 
          Hearing date:  June 9, 2009
          Penal Code
          MK:br
                          EMERGENCY TELEPHONE SYSTEM:  ABUSE  

                                       HISTORY

          Source:  Author

          Prior Legislation: AB 1976 (Benoit) - Ch.89, Stats. 2008
                       AB 911 (Longville) - Ch. 295, Stats.  2004
                       AB 669 (Hertzberg) - Ch. 731, Stats. 2002
                       AB 2741 (Cannella) - Ch. 262, Stats. 1994

          Support: California State Sheriffs' Association; California  
                   Chapter of the National Emergency Number Association  
                   (CALNENA)

          Opposition:None known

          Assembly Floor Vote:  Ayes 79 - Noes 0


                                         KEY ISSUE
           
          SHOULD ANY ENTITY THAT PROVIDES EMERGENCY MEDICAL SERVICES BE  
          AUTHORIZED TO REPORT A VIOLATION OF THE LAW PROHIBITING IMPROPER USE  
          OF THE 911 SYSTEM TO THE PUBLIC ENTITY THAT ORIGINALLY RECEIVED THE  
          CALL?






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                                       PURPOSE

          The purpose of this bill is to allow any entity that provides  
          medical services to report a violation of the law prohibiting  
          the improper use of the 911 system to the public safety entity  
          that originally received the call.
          
           Existing law  provides that it is a misdemeanor to knowingly and  
          maliciously interrupt or otherwise interfere with the  
          transmission of emergency-related communication over an amateur  
          or a citizen's band radio frequency and provides that it is a  
          felony if this offense results in serious bodily injury or  
          property loss in excess of $10,000.  (Penal Code  653t.)

           Existing law  provides that it is a misdemeanor to telephone the  
          911 emergency line with the intent to annoy or harass another  
          person, punishable by a fine of not more than $1000; by  
          imprisonment in a county jail for not more than six months; or  
          by both the fine and imprisonment; and specifies that intent to  
          annoy or harass is established by proof of repeated calls over  
          a period of time, however short, that are unreasonable under  
          the circumstances.  (Penal Code  653x.)

           Existing law  provides that it is a misdemeanor to knowingly  
          report a false emergency and provides that it is a felony  
          if this offense results in great bodily injury or death.   
          (Penal Code  148.3.)

           Existing law  provides that the digits "911" shall be the primary  
          emergency telephone number, but a public agency may maintain a  
          separate secondary backup number and shall maintain a separate  
          number for non-emergency telephone calls.  (Government Code   
          53111.)

           Existing law  states that the 911 system provides a simplified  
          means of procuring emergency services which will result in the  
          saving of life, a reduction in the destruction of property, and  
          quicker apprehension of criminals.  (Government Code  53100.)

           Existing law  provides that local governments are encouraged to  




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          develop and improve emergency communication procedures so as to  
          be able to quickly respond to any person calling 911 seeking  
          police, fire, medical, rescue, and other emergency services.   
          (Government Code  53100.)

           Existing law  states that every local public agency may establish  
          a non-emergency telephone system with the digits "311" dedicated  
          as the non-emergency telephone number, and the location of the  
          initial call is to be determined to provide a coordinated  
          uniform delivery system.  (Government Code  53126.)

           Existing law  provides that "non-emergency telephone system" is  
          defined as a system structured to provide access to public  
          safety agencies and to services provided by local public  
          agencies, such as street maintenance and animal control.   
          (Government Code  53126.5.)

           Existing law  states any person who knowingly allows the use or  
          who uses the 911 telephone system for any reason other than  
          because of an emergency is guilty of an infraction, for a first  
          or second violation, a written warning shall be issued to the  
          violator by the public safety entity originally receiving the  
          call describing the punishment for subsequent violations.  The  
          written warning shall inform the recipient to notify the issuing  
          agency that the warning was issued inappropriately if the  
          recipient did not make, or knowingly allowed, the use of the 911  
          telephone system for the non-emergency 911 call.  The law  
          enforcement agency may provide educational materials regarding  
          the appropriate use of the 911 telephone system.  (Penal Code   
          653y(a)(1).)

          Existing law  provides for a third or subsequent infraction, a  
          citation may be issued by the public safety entity originally  
          receiving the call pursuant to which the violator shall be  
          subject to the following penalties that may be reduced by a  
          court upon consideration of the violator's ability to pay (Penal  
          Code  653y(a)(2).):

                 for a second violation a fine of $50, plus penalty  
               assessments;




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                 for a third violation, a fine of $100, plus penalty  
               assessments; and
                 for a fourth or subsequent violation a fine of $250,  
               plus penalty assessments.

           Existing law  states the parent or legal guardian having custody  
          and control of an un-emancipated minor who violates this section  
          shall be jointly and severally liable with the minor for the  
          fine imposed pursuant to this section.  (Penal Code  653y(b).)

           Existing law  provides for purposes of this section, "emergency"  
          is defined as any condition in which emergency services will  
          result in the saving of a life; a reduction in the destruction  
          of property; quicker apprehension of criminals; or assistance  
          with potentially life-threatening medical problems, a fire, a  
          need for rescue, an imminent potential crime, or a similar  
          situation in which immediate assistance is required.  (Penal  
          Code  653y(c).)

           This bill  provides that any entity that provides emergency  
          medical services may report a violation, as described in  
          subdivision (a), to the public safety entity that originally  
          received the call.

           This bil  l provides that upon verification that a violation has  
          occurred, the public safety entity originally receiving the call  
          shall issue the applicable warnings and citations, as specified  
          in paragraphs (1) and (2) of subdivision (a).

                    RECEIVERSHIP/OVERCROWDING CRISIS AGGRAVATION
          
          California continues to face a severe prison overcrowding  
          crisis.  The Department of Corrections and Rehabilitation (CDCR)  
          currently has about 170,000 inmates under its jurisdiction.  Due  
          to a lack of traditional housing space available, the department  
          houses roughly 15,000 inmates in gyms and dayrooms.   
          California's prison population has increased by 125% (an average  
          of 4% annually) over the past 20 years, growing from 76,000  
          inmates to 171,000 inmates, far outpacing the state's population  
          growth rate for the age cohort with the highest risk of  




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          incarceration.<1>

          In December of 2006 plaintiffs in two federal lawsuits against  
          CDCR sought a court-ordered limit on the prison population  
          pursuant to the federal Prison Litigation Reform Act.  On  
          February 9, 2009, the three-judge federal court panel issued a  
          tentative ruling that included the following conclusions with  
          respect to overcrowding:

               No party contests that California's prisons are  
               overcrowded, however measured, and whether considered  
               in comparison to prisons in other states or jails  
               within this state.  There are simply too many  
               prisoners for the existing capacity.  The Governor,  
               the principal defendant, declared a state of emergency  
               in 2006 because of the "severe overcrowding" in  
               California's prisons, which has caused "substantial  
               risk to the health and safety of the men and women who  
               work inside these prisons and the inmates housed in  
               them."  . . .  A state appellate court upheld the  
               Governor's proclamation, holding that the evidence  
               supported the existence of conditions of "extreme  
               peril to the safety of persons and property."  
               (citation omitted)  The Governor's declaration of the  
               state of emergency remains in effect to this day.

               . . .  the evidence is compelling that there is no  
               relief other than a prisoner release order that will  
               remedy the unconstitutional prison conditions.

               . . .

               Although the evidence may be less than perfectly  
               ----------------------
          <1>  "Between 1987 and 2007, California's population of ages 15  
          through 44 - the age cohort with the highest risk for  
          incarceration - grew by an average of less than 1% annually,  
          which is a pace much slower than the growth in prison  
          admissions."  (2009-2010 Budget Analysis Series, Judicial and  
          Criminal Justice, Legislative Analyst's Office (January 30,  
          2009).)



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               clear, it appears to the Court that in order to  
               alleviate the constitutional violations California's  
               inmate population must be reduced to at most 120% to  
               145% of design capacity, with some institutions or  
               clinical programs at or below 100%.  We caution the  
               parties, however, that these are not firm figures and  
               that the Court reserves the right - until its final  
               ruling - to determine that a higher or lower figure is  
               appropriate in general or in particular types of  
               facilities.

               . . .

               Under the PLRA, any prisoner release order that we  
               issue will be narrowly drawn, extend no further than  
               necessary to correct the violation of constitutional  
               rights, and be the least intrusive means necessary to  
               correct the violation of those rights.  For this  
               reason, it is our present intention to adopt an order  
               requiring the State to develop a plan to reduce the  
               prison population to 120% or 145% of the prison's  
               design capacity (or somewhere in between) within a  
               period of two or three years.<2>

          The final outcome of the panel's tentative decision, as well as  
          any appeal that may be in response to the panel's final  
          decision, is unknown at the time of this writing.

           This bill  does not appear to aggravate the prison overcrowding  
          crisis outlined above.

                                      COMMENTS

          1.  Need for This Bill  
          ---------------------------
          <2>  Three Judge Court Tentative Ruling, Coleman v.  
          Schwarzenegger, Plata v. Schwarzenegger, in the United States  
          District Courts for the Eastern District of California and the  
          Northern District of California United States District Court  
          composed of three judges pursuant to Section 2284, Title 28  
          United States Code (Feb. 9, 2009).



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          According to the author:

              Under current law, any person who knowingly allows the  
              use of, or who uses, the 911 telephone system for a  
              non-emergency, is guilty of an infraction.  The law  
              provides that the entity that receives such  
              non-emergency calls, generally a public agency, shall  
              issue warnings and citations to violators.

              There is a weakness in current law as it may apply to  
              people who knowingly call 911 for emergency medical  
              transportation services, claiming a medical emergency,  
              but whose only purpose is to get transported from one  
              location to wherever the hospital emergency room is  
              located.  In essence, they use emergency medical  
              transportation as a taxi service.  While no statistics  
              have been kept on this kind of abuse, both emergency  
              medical transportation services and emergency room  
              physicians have reported that this abuse is not  
              uncommon, particularly in rural areas.

              911 calls made from landlines are routed to city and  
              county communication centers.  911 calls made from cell  
              phones are answered by CHP communication centers.   
              Depending on the nature of the emergency, personnel at  
              the call centers will arrange for the appropriate  
              response, including dispatching emergency transportation  
              services.

              Many of these medical transportation services are  
              private operators who contract with the Local Emergency  
              Medical Services Agency.  When dispatched, they are  
              obligated to roll to the location of the caller, and in  
              most instances if there is someone at that location  
              complaining of an emergency condition, the  
              transportation service has little choice but to  
              transport them to an emergency room for diagnosis and  
              treatment.  Unfortunately, in many instances, after  
              arriving at the emergency room, the individual leaves  




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              the premises, with no further complaint or treatment.   
              They abuse the 911 emergency system just to get free  
              transportation.









































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              CHP, city and county communications centers keep  
              records, and can identify individuals who make repeated  
              calls.  Under the law, only these public entities can  
              cite and fine 911 abusers.  AB 538 would allow all  
              emergency medical service providers to inform the public  
              911 call centers of abusers, and clarify that if the  
              public entity investigates and confirms the abuse, then  
              the public entity would be required to follow current  
              law relative to issuing warnings and citations.



          2.  911 Generally  

          The 911 telephone system was established as the primary  
          emergency telephone number in California by Chapter 1005,  
          Statutes of 1972, and is paid for by a statewide surcharge  
          (statutorily capped at 0.75%) on each telephone bill.  Telephone  
          calls to 911 made from landline telephones are routed to local  
          city or county communication centers.  All 911 calls made from  
          cellular phones are routed to a CHP communication center.   
          Currently, there are 24 CHP communication centers statewide,  
          staffed by 691 CHP dispatchers.

          As of 2004, according to CHP representatives, CHP  
          communication centers received almost 8 million calls per  
          year; 800,000 of which are non-emergency calls.  The San Diego  
          Sheriff's Department reported in 2001 that more than one-half  
          of its 911 calls were frivolous.

          AB 911 (Longville) Chapter 295, Statutes of 2004 created the  
          infraction for knowingly using the 911 system for any reason  
          other than because of an emergency.  AB 1976 (Benoit) Chapter  
          89, Statutes of 2008 increased the penalties for a second or  
          subsequent violation of the provisions created by AB 911.

          3.  Reporting by Emergency Medical Services of Misuse of 911  

          This bill provides that any entity that provides emergency  




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          medical services may report a violation to the public safety  
          entity that originally received the call.  Upon verification  
          that a violation has occurred, the public safety entity  
          originally receiving the call shall issue the applicable  
          warnings and citations.

          According to the author:

              This bill is intended to address the problem of  
              individuals who call 911 to arrange emergency medical  
              transportation, knowing that they do not have a medical  
              emergency.

              Existing law addresses the problem of people who call  
              911 as a prank, to harass, or to make conversation  
              unrelated to an emergency.  However, the law is somewhat  
              vague in dealing with individuals who claim they are  
              having an emergency primarily to use the dispatched  
              emergency transportation as a taxi service.

          SHOULD THE LAW PROVIDE THAT ANY ENTITY THAT PROVIDES EMERGENCY  
          MEDICAL SERVICES MAY REPORT A VIOLATION OF THE LAW PROHIBITING  
          IMPROPER USE OF THE 911 SYSTEM TO THE PUBLIC ENTITY THAT  
          ORIGINALLY RECEIVED THE CALL?



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