BILL ANALYSIS                                                                                                                                                                                                    






                        SENATE COMMITTEE ON BANKING, FINANCE,
                                    AND INSURANCE
                           Senator Ronald Calderon, Chair


          AB 1868 (Jones)          Hearing Date:  June 30, 2010  

          As Amended:April 13, 2010 
          Fiscal:             Yes
          Urgency:       No

          VOTES:              Asm. Floor(06/01/10)48-28/Pass
                         Asm. Appr.          (05/28/10)12-05/Pass
                         Asm. Ins.                (04/07/10)08-04/Pass


           SUMMARY    To invalidate any discretionary clause contained in a  
          life and disability insurance policy and to prohibit the  
          Insurance Commissioner from approving disability insurance  
          policies that contain such a discretionary clause.
          
           
          DIGEST
            
          Existing law
            
          1.Contains broad standards regarding disability benefits  
            designed to prevent fraud, unfair trade practices, insurance  
            that is not economically sound for the insured and to ensure  
            that the language of disability policies is easily understood  
            and interpreted.
           
          2.Includes minimum benefit standards, generally applicable to  
            individual disability policies, on the basis that group  
            policyholders are assumed to be in a better position to  
            bargain for desired benefits whereas individual policies are  
            more commonly sold without negotiation as to terms or  
            coverage. 

          3.Makes it illegal for any insurer to issue a disability policy  
            if the Insurance Commissioner notifies that insurer, in  
            writing, that the filed form of that policy does not comply  
            with the requirements of law;  

          4.Prohibits the Insurance Commissioner from approving any  
            disability policy which possesses any one of very numerous  




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            specified characteristics, including, among others:

                a)      The Commissioner finds that it contains it  
                  contains material that is unintelligible, uncertain,  
                  ambiguous, or abstruse, or likely to mislead a person  
                  who receives it.

                b)      If it contains payment rates that violate  
                  specified standards.


                c)      If it does not provide for a grace period of at  
                  least  7 days for policies providing for a weekly  
                  payment of premium, at least 10 days for policies  
                  providing for monthly payment of premium, and at least  
                  31 days for all other policies.

           
          This bill

           1.Would make void and unenforceable a provision in a life  
            insurance or disability insurance policy, contract,  
            certificate, or agreement that is issued, delivered or  
            renewed, as defined, for a California resident, if the  
            provision reserves discretionary authority to the insurer, or  
            its agent, to: 
               a.     determine eligibility for benefits or coverage;
               b.     interpret the terms of the policy, contract,  
                 certificate, or agreement; or
               c.     provide standards of interpretation or review that  
                 are inconsistent with the laws of this state.  "Renewed"  
                 is defined as continued in force on or after the policy's  
                 anniversary date. 

          2.Would prohibit the Insurance Commissioner from approving a  
            disability policy that reserves discretionary authority to the  
            insurer or its agent to 
               a.     determine the eligibility for benefits or coverage; 
               b.     interpret the terms of the policy; or
               c.     provide standards of interpretation or review that  
                 are inconsistent with the laws of this state;


          COMMENTS

           1.  Purpose of the bill  To prohibit life and disability insurance  




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            policies from containing a discretionary clause, and to  
            prohibit the Insurance Commissioner from approving disability  
            insurance policies that contain a discretionary clause;  

            The author explains that a discretionary clause is a provision  
            that reserves discretionary authority to the insurer to  
            determine eligibility for benefits or coverage, to interpret  
            the terms of the policy, or to provide standards of  
            interpretation or review that are inconsistent with the laws  
            of this state.  
           
          2.  Background   Under existing law, the Insurance Commissioner  
            must not approve disability insurance policies containing any  
            clause or provision that is "unintelligible, uncertain,  
            ambiguous, abstruse, or likely to mislead a person to whom the  
            policy is offered, delivered, or issued." 

          3.In 2004, Insurance Commissioner Garamendi's General Counsel  
            issued a letter opinion in response to a question as to  
            whether discretionary clauses were legal under California Law.  
             The opinion concluded they were not.  

          4.The main body of the opinion issued during the tenure of  
            Insurance Commissioner Garamendi, including its reasoning and  
            conclusion, appear below:

                 "It is this Department's position that all such  
                 discretionary clauses in disability insurance contracts  
                 violate California law and deprive insureds of  
                 protections to which they are entitled. Moreover,  
                 concurrently with the issuance of this letter, the  
                 Department will withdraw any approval of any disability  
                 forms known to contain such discretionary clauses. Such  
                 withdrawal of approval is authorized under CIC  
                 10291.5(f) and 12957. We define "discretionary clauses"  
                 as any contract provisions or language that purport to  
                 confer on the insurer discretionary authority to  
                 determine eligibility for benefits or to interpret the  
                 terms or provisions of the contract. We note that  
                 "disability" insurance includes coverage types classified  
                 under CIC 106 such as disability income insurance and  
                 health insurance.

                 Discretionary Clauses render the contract "fraudulent or  
                 unsound insurance" within the meaning of CIC 10291.5.  
                 Although the contract contains the insurer's promise to  




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                 pay benefits under the stated conditions, the  
                 discretionary clause makes those payments contingent on  
                 the unfettered discretion of the insurer, thereby  
                 nullifying the promise to pay and rendering the contract  
                 potentially illusory.

                 Because the discretionary clause effectively negates  
                 operative terms of the contract, the contract
                 becomes unintelligible, uncertain, ambiguous, abstruse  
                 and likely to mislead the insured, in violation of CIC   
                 10291.5(b)(1). The commissioner is prohibited from  
                 approving such contracts or provisions. CIC  10291.5  
                 (b). The discretionary clause may cause California  
                 insureds to believe the insurer's decision to be final  
                 and to accept an unjustified denial of benefits.

                 Under CIC  10291.5(b)(13), a disability insurance  
                 contract may not be approved "if it fails to
                 conform in any respect with any law of this state."  
                 Therefore, insureds may not be deprived of the  
                 protections of California insurance law, including the  
                 covenant of good faith and fair dealing, the principles  
                 of contract interpretation such as the rule of reasonable  
                 interpretation or the law of adhesion contracts under  
                 which ambiguities are resolved in favor of the insured.

                 In the case of group, employer-sponsored disability  
                 contracts that are governed by ERISA, the presence of a  
                 discretionary clause has the legal effect of limiting  
                 judicial review of a denial of benefits to a review for  
                 abuse of discretion. An insurer's denial of benefits will  
                 not be overruled by the court unless the insurer's  
                 decision is found to be "arbitrary and capricious". This  
                 standard of review deprives California insureds of the  
                 benefits for which they bargained, access to the  
                 protections in the Insurance Code and other protections  
                 in California law.

                 It has sometimes been argued that ERISA requires all  
                 benefit determinations under ERISA-governed insurance  
                 contracts to be discretionary. There is, however, no such  
                 requirement in the statute. Under ERISA, states are free  
                 to determine the contents of insurance contracts.  
                 Specifically, the states' authority to address the issue  
                 of discretionary clauses in insurance contracts is  
                 unencumbered by ERISA. Through ERISA's savings clause,  




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                 514(b)(2)(A), states are entrusted with the regulation  
                 of insurance. The Supreme Court "has repeatedly held that  
                 state laws mandating insurance contract terms are saved  
                 from preemption." Unum v. Ward, 526 U.S. 358, 375-376  
                 (1999), citing Metropolitan Life Ins. Co. v.  
                 Massachusetts 471 U.S. 724, 758 (1985). The Supreme Court  
                 has acknowledged that states indirectly regulate ERISA  
                 plans through the regulation of the plan's insurer and  
                 the plan's insurer's insurance contracts. FMC Corp. v.  
                 Holliday, 498 U.S. 52, 64 (1990). In Rush Prudential HMO,  
                 Inc. v. Moran, 122 S. Ct. 2151 (2002), the Supreme Court  
                 stated, "Nothing in ERISA, however, requires that these  
                 kinds of decisions be so 'discretionary' in the first  
                 place; whether they are is simply a matter of plan design  
                 or the drafting of an [insurance] contract." The Moran  
                 court went on to say that a state law may prohibit  
                 "designing an insurance contract so as to accord  
                 unfettered discretion to the insurer to interpret the  
                 contract's terms. As such, it does not implicate ERISA's  
                 enforcement scheme at all, and is no different from the  
                 types of substantive state regulation of insurance
                 contracts we have in the past permitted to survive  
                 preemption?" Moran, at 2170. For these reasons, ERISA  
                 does not preclude California's authority to prohibit the  
                 use of discretionary clauses in insurance contracts.

                 In 2002, the National Association of Insurance  
                 Commissioners (NAIC), adopted Model Act 42 titled  
                 "Prohibition on the Use of Discretionary Clauses Model  
                 Act" which recommends that each member state initiate  
                 legislation prohibiting insurance contract clauses which  
                 purport "to reserve discretion to the health carrier to  
                 interpret the terms of the contract, or to provide  
                 standards of interpretation or review that are  
                 inconsistent with the laws of the state." The stated  
                 purpose of the Model Act is "to assure that health  
                 insurance benefits are contractually guaranteed, and to  
                 avoid the conflict of interest that occurs when the  
                 health carrier has unfettered authority to decide what  
                 benefits are due."

                 Although the insurance industry has argued that the NAIC  
                 Model Act is intentionally limited to health insurance  
                 (implying that discretionary clauses should be  
                 permissible in other insurance contracts, such as  
                 disability income insurance), we are satisfied it was not  




                                                AB 1868 (Jones), Page 6




                 the intention of the NAIC to exclude disability income  
                 and other coverages from the prohibition. The committee  
                 drafting the model had a limited charge in the area of  
                 health insurance and the NAIC is currently considering  
                 expanding the scope of the Model Act to include other  
                 non-health coverages, specifically disability income  
                 insurance. Moreover, it is our opinion that the reasoning  
                 supporting the NAIC's prohibition against discretionary  
                 clauses is equally applicable to any insurance contract.

                 It is this Department's position that discretionary  
                 clauses have great legal significance because they act to  
                 nullify the bargained contract provisions and create an  
                 illusory contract. In the ERISA context, they place a  
                 severe burden on insureds and effectively shield insurers  
                 who deny meritorious claims. Under ERISA law, state  
                 insurance regulation is exempt from federal preemption  
                 thereby permitting states to prohibit discretionary  
                 clauses if they violate state law. Under California law,  
                 discretionary clauses violate the rights of the insured  
                 and render the insurance contract "fraudulent or unsound  
                 insurance."

           5. The National Association of Insurance Commissioners (NAIC),  
             as cited by the Garamendi opinion,  has an adopted Model law  
             (Model 42) which it describes as follows: 
                
                     "(MDL-42) This models helps ensure that health  
                    insurance benefits and disability-income protection  
                    coverage are contractually guaranteed, and helps avoid  
                    the conflict of interest that occurs when the carrier  
                    responsible for providing benefits has discretionary  
                    authority to decide what benefits are due."  


           6.  Arguments in Support   The author states that an inherent  
             conflict of interest exists when an insurance company both  
             determines eligibility for benefits and bears the financial  
             burden of paying for them.  The abuse of discretion standard  
             of review flies in the face of California's long-standing  
             principle of interpreting a contract against the drafter,  
             rather than against an unsophisticated policyholder, and  
             needs to be corrected.  This bill would give insured people  
             who are  denied benefits a fair hearing in court.  Instead of  
             limited judicial review dictated by an insurance company's  
             inclusion of a discretionary clause in a policy, a court  




                                                AB 1868 (Jones), Page 7




             would engage in a more balanced review of denial of benefits  
             decisions.

          7. Mr. Gary Cohen, former General Counsel of the Department of  
             Insurance and the author of the opinion letter cited above is  
             in support of AB 1868 and states in relevant part:

                "On March 22, 2005, then-Commissioner Garamendi adopted a  
                Proposed Decision ?. On March 13, 2006, that decision was  
                designated as precedential pursuant to Government Code  
                Section 11425.60 ?.

                The Decision adopted by the Commissioner states that the  
                uncertainty about outcome caused by the Discretionary  
                Clause "makes the policy as a whole ambiguous and  
                misleading, in violation of [Insurance Code] section  
                102951.5 (b)(13)

                ? 

                Since April 2005 it has been the Department's policy that  
                policies containing the Discretionary Clause violate the  
                Insurance Code. During Commissioner Garamendi's term of  
                office, and during the portion of Commissioner Poizner's  
                term while I remained General Counsel, the Department made  
                efforts, within then-existing staffing levels, to ensure  
                that all disability income insurance carriers removed the  
                Discretionary Clause from their policies.

                I cannot speak directly to the question of what the  
                Department has been doing to enforce the Commissioner's  
                March 22, 2005 Order since I left in July 2007. It is my  
                understanding that a number of companies continue to sell  
                disability policies in the State which contain the  
                unlawful Discretionary Clause."

          8. The California Labor Federation states that discretionary  
             clauses give such discretion to insurance companies that they  
             can easily justify their denials in court, even when the  
             medical evidence overwhelmingly supports the case of the  
             disabled policyholder.  According to the Labor Federation,  
             this practice leaves many disability insurance policyholders,  
             who have dutifully paid their premiums, without benefits at a  
             time when they are disabled and most in need.  
                     
           9.  Arguments in Opposition.   The Association of California Life  




                                                AB 1868 (Jones), Page 8




             and Health Insurance Companies (ACLHIC) and the American  
             Council of Life Insurers (ACLI) state that this bill would  
             outlaw the use of discretionary clauses in disability  
             insurance products and likely expand the ban to many other  
             types of insurance including life, annuity, and health  
             products.  ACLHIC and ACLI also state concerns that banning  
             discretionary clause language may prohibit lawful contract  
             language that the Department of Insurance currently approves.

          10.The California Association of Health Underwriters (CAHU)  
             states that this bill will remove insurers' ability to  
             contract and to adjudicate claims. CAHU states that as part  
             of the insurance process it is necessary to make a decision  
             on the validity of the claim.  Insurers need to have  
             stability and uniformity in the claims paying process in  
             order to execute a contract that assumes a claims risk.  
           
          11.  Questions   The bill appears to present the question of  
             whether California law should codify the conclusion of the  
             2004 Garamendi letter opinion, given the clear policy of  
             current law, seen in subdivision (a) of Section 10291.5 on  
             page 2, lines 17-22 . 

          12.    Suggested Amendments  None

           
           13.    Prior and Related Legislation   None 

           POSITIONS
           
           Support 
                     
          California Labor Federation, AFL-CIO
          Consumer Attorneys of California
          Glenn R. Kantor, Kantor & Kantor, LLP
          Professor Kenneth Klein, California Western School of Law
          Gary M. Cohen, Esq.
          Institute of Health law Studies
          United Policyholders
          Arnold Levinson, Pillsbury & Levinson, LLP
          California Conference Board of the Amalgamated Transit Union
          United Food and Commercial Workers Union, Western states  
          Council.
          Engineers and Scientists of California 
          UNITE HERE!
          California Conference of Machinists




                                                AB 1868 (Jones), Page 9




          Professional & Technical Engineers, Local 21
          Int'l Longshore & Warehouse Union
          California Teamsters Public Affairs Council
          AFSCME
          Disability Rights Legal Center

            Opposition 
                     
          American Council of Life Insurers
          Association of California Life and Health Insurance Companies
          California Association of Health Underwriters
          National Association of Insurance and Financial Advisors of  
          California (NAIFA-California)


          Consultant:   Kenneth Cooley (916) 651-4102