BILL ANALYSIS                                                                                                                                                                                                    



                                                                  AB 2177
                                                                  Page  1

          CONCURRENCE IN SENATE AMENDMENTS
          AB 2177 (Beall)
          As Amended  May 26, 2010
          Majority vote
           
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          |ASSEMBLY:  |74-0 |(May 6, 2010)   |SENATE: |34-0 |(July 1, 2010) |
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           Original Committee Reference:    REV. & TAX.  

           SUMMARY  :  Authorizes the Franchise Tax Board (FTB) to implement  
          an alternative communication method that, at the request of a  
          taxpayer, would allow FTB to communicate with the taxpayer  
          electronically.  

           The Senate amendments  make a technical, nonsubstantive change to  
          the legislative findings and declarations in this bill.  
           
           AS PASSED BY THE ASSEMBLY  , this bill:

          1)Authorized FTB, by regulation, to develop an alternative  
            communication method with taxpayers that would do all of the  
            following:

             a)   Allow FTB, at the request of a taxpayer, to provide an  
               electronic notification (e.g., an     e-mail) to the  
               taxpayer stating that a notice, statement, bill, or other  
               communication, which is required or authorized under  
               Revenue and Taxation Code (R&TC) Part 10 (commencing with  
               Section 17001), Part 10.2 (commencing with Section 18401),  
               or Part 11 (commencing with Section 23001), has been posted  
               to, or updated on, the taxpayer's online account;  

             b)   Allow taxpayers to file electronically a protest,  
               notification, and other communication to the FTB in a  
               secure manner, using the FTB's Web site; and, 

             c)   Specify that a taxpayer must designate a preferred  
               electronic communication method if the taxpayer wishes to  
               communicate with the FTB electronically.

          2)Provided that sending electronic notification to a taxpayer  
            pursuant to his/her request does not constitute a violation of  
            R&TC Sections 19542 and 19542.1. 








                                                                  AB 2177
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          3)Prohibited the usage of the alternative communication method  
            for any notice, statement, bill, protest, or other  
            communication between the FTB and a taxpayer prior to January  
            1, 2013, or prior to the successful implementation of the  
            Taxpayer Folder as a component of the FTB's Enterprise Data to  
            Revenue (EDR) project, whichever was later. 

          4)Stated that any notice, statement, bill, protest, or other  
            communication between FTB and a taxpayer pursuant to the  
            alternative communication method shall be treated as if it  
            were mailed by United States (U.S.) mail, postage prepaid.  

          5)Takes effect on January 1, 2011. 

           FISCAL EFFECT  :  According to FTB, this bill will not impact  
          state income revenue.  

           COMMENTS  :   Author's statement:  The author states that, "AB  
          2177 would allow the FTB, at a taxpayer's request, to send a  
          message to the taxpayer (or their authorized representative)  
          that a bill, notice, or statement can be retrieved by the  
          taxpayer through the secure FTB website in lieu of mailing the  
          notice by U.S. postal mail. 

          "Using secure authentication procedures, taxpayers would have  
          the option of accessing electronic communications through FTB's  
          website.  The notice would be considered received by the  
          taxpayer when the communication is transmitted in the manner as  
          previously designated.  No confidential information would be  
          transmitted electronically within the communication. 

          "The bill would allow the FTB to reduce postage costs, go  
          "green" by cutting down on paper mail, and improve efficiencies  
          in tax administration workloads, all while providing the same  
          level of services.  The option for electronic notification also  
          ensures that taxpayers who move frequently will be given a  
          timely receipt of FTB notices.  

          "Should AB 2177 pass this legislative session, the operative  
          date for the provisions would begin on January 1, 2013."

          The purpose of this bill:  According to FTB, the sponsor of this  
          bill, existing state law prohibits FTB from providing electronic  
          correspondence to taxpayers who, otherwise, would prefer to  








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          communicate with FTB electronically.  This bill resolves this  
          problem by authorizing FTB to offer taxpayers the option of  
          communicating electronically and to send an electronic  
          notification to taxpayers when information has been posted to,  
          or updated on, their secure online accounts.  The notification  
          would provide information guiding the taxpayer to log into the  
          secure folder on the FTB Internet Web site.  This bill would  
          also allow a taxpayer to file a protest, notification, or other  
          communication with FTB in an electronically secure manner.  This  
          bill would reduce FTB's postage, paper, and processing time,  
          would permit taxpayers to address any tax issue quickly and  
          conveniently, and would, therefore, improve efficiency in tax  
          administration.  

          According to the FTB, it issues approximately 17 million bills  
          and notices each year to taxpayers that include notices in  
          response to returns filed, collection notices for unpaid  
          liabilities, filing enforcement notices when returns are not  
          filed, and notices related to audit activities of taxpayer  
          returns.  Some notices are merely correspondence regarding a  
          pending matter, but many have legal significance.  Under  
          existing law, FTB is not able to mail these notices  
          electronically, even if the taxpayers receiving the notices  
          would have preferred electronic communication.  In addition, a  
          Notice of Proposed Assessment and final deficiency notice issued  
          after January 1, 2008, require a postmark, and thus, cannot be  
          mailed electronically.

          The EDR Project:  Currently, a taxpayer or his/her  
          representative may obtain from the FTB the taxpayer's limited  
          confidential information by accessing "MY FTB ACCOUNT" on the  
          FTB's Web site.  The taxpayer must use his/her social security  
          number and the customer service number to log into the account,  
          which contains certain information about the taxpayer, including  
          the taxpayer's estimated tax payments, extension payments,  
          recent payments, a summary of the last 10 tax years, California  
          wage and withholding information, and FTB-issued 1099-G and  
          1099-INT information. 

          According to the FTB's analysis of this bill, under the EDR  
          project, the FTB plans "to reconfigure its existing computer  
          systems to implement service-oriented architecture and improve  
          the efficiency of existing processes."  The "Taxpayer Folder" is  
          one of the components of the EDR project; it will contain all of  
          the relevant information regarding a particular taxpayer.   








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          Specifically, it will contain the account data, address data,  
          and account history data for each taxpayer and will include an  
          historical record of every notice or bill issued to the  
          taxpayer.  The "Taxpayer Folder," which will be accessible  
          online by all taxpayers and their authorized representatives, is  
          expected to be completed by January 1, 2013.  The EDR project is  
          scheduled to be fully implemented by December 31, 2016. 

          Is Electronic Mail Secure?  It is well known that one's most  
          private message can be read by others as it travels through the  
          Internet.  It appears that the "Taxpayer Folder" would allow  
          taxpayers, who would like to communicate with the FTB  
          electronically, to file a protest, notification, or submit other  
          information to the FTB in a secure manner.  It is unlikely,  
          however, that taxpayers would have access to a secure channel  
          that would allow them to receive confidential information  
          safely.  This bill provides, therefore, that electronic  
          notification sent to the taxpayer will contain no confidential  
          information and will only inform the taxpayer that a notice,  
          statement, bill, or other communication is available for viewing  
          in his/her online secure account on the FTB's Web site.  


           Analysis Prepared by  :    Oksana Jaffe / REV. & TAX. / (916)  
          319-2098 

                                                                FN: 0005190