BILL ANALYSIS                                                                                                                                                                                                    



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          ASSEMBLY THIRD READING
          AB 2470 (De La Torre)
          As Introduced February 19, 2010
          Majority vote 

           HEALTH              13-5        APPROPRIATIONS      12-5        
           
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          |Ayes:|Monning, Ammiano, Carter, |Ayes:|Fuentes, Ammiano,         |
          |     |                          |     |Bradford,                 |
          |     |De La Torre, De Leon,     |     |Charles Calderon, Coto,   |
          |     |Eng, Hayashi, Hernandez,  |     |Davis, Monning, Ruskin,   |
          |     |Jones, Bonnie Lowenthal,  |     |Skinner, Solorio,         |
          |     |Nava, V. Manuel Perez,    |     |Torlakson, Torrico        |
          |     |Salas                     |     |                          |
          |     |                          |     |                          |
          |-----+--------------------------+-----+--------------------------|
          |Nays:|Conway, Emmerson, Gaines, |Nays:|Conway, Harkey, Miller,   |
          |     |Smyth, Audra Strickland   |     |Nielsen, Norby            |
          |     |                          |     |                          |
           ----------------------------------------------------------------- 
           SUMMARY  :  Imposes specific requirements and standards on health  
          care service plans licensed by the Department of Managed Health  
          Care (DMHC) and health insurers subject to regulation by the  
          California Department of Insurance (CDI) (collectively carriers)  
          related to the application forms, medical underwriting, and  
          notice and disclosure of rights and responsibilities for  
          individual, non-group health plan contracts, and health  
          insurance policies.  Specifically,  this bill  :

           Underwriting Provisions
           
          1)Requires DMHC and CDI to jointly establish, by regulation,  
            standard information and health history questions that  
            carriers must use in individual health care coverage  
            application forms, as specified, including a pool of approved  
            questions for use in applications, and prohibits applications  
            from containing any other questions except for the approved  
            questions.

          2)Requires carriers to complete medical underwriting prior to  
            issuing a health plan contract or health insurance policy, and  
            establishes the elements of a reasonable investigation of the  
            applicant's health history information, as specified.








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          3)Requires carriers to adopt and implement written medical  
            underwriting policies and procedures, to be filed with the  
            respective regulator on or before January 1, 2012, to ensure  
            that the carrier meets specified requirements relating to  
            application review.

          4)Requires carriers to send a copy of a written application with  
            a copy of the contract or policy to an individual within 10  
            days after coverage is issued and to include a specified  
            notice.

           Rescission Provisions 

          5)Prohibits, after an individual contract or policy is issued,  
            its cancellation or rescission except under specified  
            circumstances.  Permits, notwithstanding the prohibition  
            against rescission, coverage to be canceled or not renewed for  
            failure to pay premiums.

          6)Authorizes carriers to conduct a "postcontract insurance  
            investigation," if the carrier obtains information that a  
            covered person may have intentionally misrepresented or  
            intentionally omitted information on the application, and  
            requires carriers to send a specified notice within five days  
            to the covered person that the investigation may lead to  
            rescission or cancellation of the covered person's coverage.   
            Establishes specific timelines and notice requirements related  
            to the investigation.

          7)Requires carriers to continue to authorize and provide all  
            medically necessary services until the effective date of a  
            cancellation or rescission, and establishes the effective date  
            of cancellation or any rescission as no earlier than the date  
            of certified notice to the covered person that the independent  
            review organization established in this bill has made a  
            determination upholding the decision to cancel or rescind. 

           Independent Review Provisions

           8)Establishes within DMHC and CDI, commencing January 1, 2012,  
            an independent review process (IRP) for decisions to cancel or  
            rescind individual health plan contracts or insurance policies  
            and requires that all carrier decisions to cancel or rescind  








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            be reviewed in the IRP, unless the covered person opts-out of  
            the process.  

          9)Establishes the rules for operation of the IRP, requires DMHC  
            and CDI to contract or otherwise arrange for one or more  
            independent not-for-profit organizations to conduct IRPs, and  
            sets the standards for selection of the review organizations.   


          10)Requires DMHC and CDI to immediately adopt the IRP  
            determination, promptly issue a written decision to the  
            parties that is binding on the carrier and, after removing the  
            names of the parties, as specified, make available to the  
            public IRP decisions, as specified.

          11)Prohibits carriers from engaging in conduct to prolong the  
            IRP, subject to a specific administrative penalty of $5,000  
            for each day the IRP is prolonged or an IRP decision is not  
            implemented, as specified.

          12)Imposes a per-case assessment on carriers to support the  
            costs of the IRP, but exempts carriers that do not cancel or  
            rescind contracts from the fees and assessments established.

          13)Requires, on and after January 1, 2011, carriers to report  
            the number of individual contracts and policies issued and  
            where the carrier initiated a cancellation or rescission, and  
            requires DMHC and CDI to annually post the information on  
            their Web sites, as specified.

           Other Provisions

           14)Requires that revenues from administrative penalties imposed  
            on carriers for prolonging an IRP of a rescission, or for  
            failure to timely implement a decision, be deposited into the  
            Major Risk Medical Insurance Fund, to be used, upon  
            appropriation to the Legislature, for the Major Risk Medical  
            Insurance Program (MRMIP). 

          15)Exempts specialized dental health plans from the provisions  
            of this bill.

           FISCAL EFFECT  :  According to the Assembly Appropriations  
          Committee:








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          1)One-time fee-supported special fund costs in the range of $2  
            million to DMHC and CDI, combined, to establish regulations,  
            confer on standardized forms, and establish an IRP process for  
            cancellation decisions. Annual fee-supported special fund  
            costs of $300,000, combined.

          2)The recently enacted federal Patient Protection and Affordable  
            Care Act (P.L. 111-148) prohibits rescissions across the  
            health care market, effective in six months and contains  
            similar language to this bill regarding the intentional  
            misrepresentation of health data by an applicant. Therefore,  
            this bill simply conforms those features of state law to the  
            new federal law. Other features of this bill are not contained  
            in federal reform. The other provisions of the bill are those  
            requiring substantial CDI and DMHC workload.
           
          COMMENTS  :  According to the author, current law prohibits plans  
          and insurers from post claims underwriting, which includes  
          rescinding, canceling, or limiting a plan contract due to the  
          plan's failure to complete medical underwriting and resolve all  
          reasonable questions arising from the application.  It is well  
          publicized that health plans and insurers have paid large  
          bonuses to their employees for rescission of policies, practiced  
          illegal rescission, and putting patients in harms way by  
          rescinding their health coverage when they need it most.  The  
          author states this bill protects consumers from having their  
          health insurance coverage canceled or rescinded when they need  
          care by maintaining their current coverage while allowing  
          regulators to independently analyze and adjudicate on any  
          rescission, cancellation, or limitation of a policy.  

          "Rescission" is the process whereby insurers cancel health  
          coverage on the basis of alleged missing or incomplete  
          information on the part of the insured person at the time of  
          application.  Rescission involves a determination by the plan  
          that the contract between the plan and the enrollee never  
          existed because of a misrepresentation by the enrollee at the  
          time of application, and that; therefore, any health care  
          services the enrollee received during the entire time of the  
          contract are to be paid for by the enrollee.  Rescission is what  
          is known as an equitable remedy, where the remedy is meant to  
          put the parties back to their original status, with premiums  
          refunded to the enrollee, and any health services paid for by  








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          the plan owed by the enrollee.
           
           In 2007, DMHC concluded non-routine investigations of the five  
          largest plans regulated by the Knox-Keene Health Care Service  
          Plan Act of 1975 (Knox-Keene) related to rescissions of health  
          coverage.  In 2008, DMHC reached agreements with Anthem Blue  
          Cross, Blue Shield, Health Net, Kaiser, and PacifiCare requiring  
          them to offer health care coverage to former members whose  
          policies they rescinded or cancelled over a four year period,  
          regardless of the former member's health condition.  The  
          settlement also resulted in fines ranging from $50,000 to $10  
          million, with additional fines to be levied if the plans failed  
          to properly implement corrective action plans approved by DMHC.   
          The settlements require the plans to offer health care coverage  
          to former members whose policies they rescinded or cancelled  
          over the past four years, regardless of the former member's  
          health condition, and to reimburse the affected consumers for  
          out-of-pocket costs incurred after the policies were rescinded.   
          Arbitration was available if the consumer wanted to pursue other  
          damages.  A neutral arbitrator was available to determine if the  
          rescission was wrongful and award damages.  According to DMHC,  
          by the end of February 2009, of the 3,400 enrollees who were  
          identified as having coverage rescinded and required to be  
          reinstated under the settlements, all had been offered coverage.  
           Of those offered reinstatement, 170 had re-started coverage  
          (5%) and 300 (9%) have requested reimbursement under the terms  
          of the settlement.  DMHC has approved the health plan corrective  
          action plans related to rescission policies and practices going  
          forward.  Those changes however, are still in the process of  
          being implemented by the health plans, and will be reviewed by  
          DMHC.

          In late 2008 and early 2009, CDI reached agreements with Anthem  
          Blue Cross, Blue Shield, and Health Net related to the insurers'  
          rescission of health insurance products subject to CDI's  
          jurisdiction.  As part of the CDI settlements, insurers agreed  
          to offer coverage to consumers whose individual, family, or  
          short-term health policies were previously terminated without  
          subjecting them to medical underwriting or exclusions for  
          pre-existing conditions, and to pay or reimburse any medical  
          expenses that would have been covered under the rescinded  
          policies from the effective date of the rescinded policy to the  
          date of confirmed delivery of the Notice of settlement, if those  
          costs had not already been covered by another source.  The CDI  








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          agreements do not allow the insurers to use the validity of the  
          rescission as a defense to any claim for reimbursement of  
          medical expenses.  In the CDI settlements, insurers agreed to an  
          expedited independent arbitration process to resolve any  
          reimbursement disputes regarding coverage issues and/or the  
          amount of reimbursable expenses and to refer determinations  
          about medical necessity to an Independent Medical Review  
          Organization, at the cost of insurers.  As part of the  
          settlements with CDI, insurers also agreed to make changes to  
          the application forms, underwriting process, agent and broker  
          training, notification to consumers and providers of an  
          investigation regarding information in the application, the  
          rescission appeals process, and internal audits and oversight of  
          its claims handling.  Insurers also agreed to establish an  
          independent third party review process for rescissions going  
          forward and to review at least one source of information other  
          than the application in the pre-enrollment underwriting process  
          prior to issuing the policy.

          Under the agreements with both DMHC and CDI, rescinded patients  
          can accept new coverage without forfeiting any legal rights but  
          must execute a release of any and all rescission-related claims  
          against plans or insurers in order to receive reimbursement for  
          out-of-pocket medical expenses. 

          The practice of waiting for a health care claim to come in and  
          then canceling or rescinding the policy retroactively is known  
          as post-claims underwriting.  Post-claims underwriting is  
          essentially using the underwriting process after the fact  
          instead of before coverage is offered.  In health coverage,  
          because of the dual regulatory frameworks of DMHC and CDI, there  
          are different statutory provisions that apply to health plans  
          under DMHC and health insurers under CDI in this area.   
          Post-claims underwriting is prohibited under both Knox-Keene and  
          the Insurance Code and health plans under both frameworks are  
          required to complete medical underwriting and to have answered  
          all reasonable questions arising from written information  
          submitted on or with an application prior to issuing the  
          coverage.  Under Knox-Keene, the statute provides that the  
          prohibition against post-claims does not restrict a plan's  
          ability to rescind coverage in cases where the patient has  
          engaged in willful misrepresentation.  The section of law  
          prohibiting post-claims underwriting in the Insurance Code does  
          not include the same specific reference to rescissions based on  








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          willful misrepresentation.

          AB 1945 (De La Torre) of 2008 and AB 2 (De La Torre) of 2009  
          were substantially similar to this bill, and were both vetoed by  
          Governor Schwarzenegger, who stated in part:

            I have repeatedly indicated I would support a bill that  
            provides strong statutory protections for consumers  
            against inappropriate rescissions by health plans.   
            However, this bill continues to have a provision that  
            benefits trial lawyers rather than consumers.  I remain  
            comfortable sending this bill back for a second time  
            without my signature because of the strong consumer  
            protections the Department of Managed Health Care and  
            Department of Insurance have successfully implemented  
            over the past two years.  The number of rescissions  
            industry-wide has decreased significantly since 2005.  
            Millions of dollars have been assessed against health  
            plans and insurers; corrective action plans have been  
            received and approved; revised consumer disclosures have  
            been reviewed for literacy, consistency and compliance  
            with the settlement agreements; and lastly, the two  
            departments are working together to ensure that all  
            health plans meet the same standards of fairness and full  
            disclosure.  The market has changed and it is because of  
            my Administration's strong action in this area.

          The California Medical Association (CMA), the sponsor of this  
          bill, writes that recent settlements and enforcement actions are  
          insufficient because they take place after the damage is done;  
          after the patient has already lost coverage and has had to file  
          costly, lengthy lawsuits or lodge complaints through a  
          bureaucratic regulatory process.  The CMA additionally states  
          that these actions do nothing to prevent illegal rescissions  
          from happening in the future, and that this bill protects  
          patients before their coverage is illegally rescinded.  The  
          California Society of Anesthesiologists states that even with  
          the action of DMHC and CDI, only 300 of the 6,000 cancelled  
          policyholders benefited from the settlement agreements and it is  
          time to finally close the loopholes that enable some managed  
          care firms to continue this egregious practice.  The California  
          Psychiatric Association states that rescission of a patient's  
          health insurance is a traumatic event with far reaching  
          consequences to not only the patient's health but the fiscal  








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          health of the entire family and that this bill establish  
          protections against that.

          The California Chamber of Commerce writes that this bill could  
          drive up the cost of health care premiums and increase the  
          number of uninsured by establishing litigation as the only  
          meaningful approach to resolving coverage rescission disputes.   
          Health Net writes that this bill will increase litigation in  
          California without providing consumers the certainty that health  
          plans and insurers will only rescind policies and contracts for  
          good reasons, creating incentives for applicants to misrepresent  
          their medical conditions.  Anthem Blue Cross writes that this  
          bill creates an ambiguous standard for medical underwriting,  
          will make rescissions virtually impossible (resulting in  
          insurers denying more applications for coverage), and will lead  
          to increased litigation.  The Association of California Life and  
          Health Insurance Companies states that it has been willing to  
          sit down with the Administration, regulators, and interested  
          stakeholders to develop changes to the rescission process to add  
          more transparency while protecting those currently paying  
          premiums in the individual market, but unfortunately this bill  
          is not the solutions as it will make it more difficult for  
          consumers seeking coverage in the individual market.  The  
          California Association of Health Plans writes that they also  
          have expressed a willingness to discuss ways of providing  
          additional consumer protections in the individual market  
          including establishing an independent review process for  
          rescission cases but state that as currently written will  
          increase litigation, increase premiums, and decrease coverage.

           
          Analysis Prepared by  :    Melanie Moreno / HEALTH / (916)  
          319-2097 


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