BILL ANALYSIS                                                                                                                                                                                                    



                                                                       



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          |SENATE RULES COMMITTEE            |                   SB 296|
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                                 THIRD READING


          Bill No:  SB 296
          Author:   Lowenthal (D)
          Amended:  4/13/09
          Vote:     21

           
           SENATE HEALTH COMMITTEE  : 10-1, 04/22/09
          AYES:  Alquist, Aanestad, Cedillo, Cox, DeSaulnier, Leno,  
            Maldonado, Negrete McLeod, Pavley, Wolk
          NOES:  Strickland

           SENATE APPROPRIATIONS COMMITTEE  :  Senate Rule 28.8


           SUBJECT  :    Mental health services

           SOURCE  :     California Psychiatric Association 


           DIGEST  :    This bill requires health plans, including  
          specialized health plans, and insurers that offer  
          professional mental health services to direct those  
          services to be provided in a coordinated manner, establish  
          web sites that contain particular information by January 1,  
          2012, and provide benefit cards by July 1, 2011, as  
          specified.

           ANALYSIS  :    

           Existing Law

           1.Provides for the regulation of health care service plans  
            (health plans) by the Department of Managed Health Care  
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            (DMHC) and regulation of disability insurers who sell  
            health insurance (health insurers) by the Department of  
            Insurance (DOI).

          2.Requires full service health plans licensed by DMHC to  
            provide basic health care services, as defined.

          3.Requires health care service plans and health insurers to  
            comply with certain administrative requirements, premium  
            requirements, patient protection requirements, fiduciary  
            and financial requirements, provider access requirements,  
            and to provide certain mandated benefits to enrollees.

          4.Requires health plans and health insurers to provide  
            coverage for the diagnosis and medically necessary  
            treatment of certain severe mental illnesses (SMI), as  
            defined, and of serious emotional disturbances (SED) of a  
            child, as defined, under the same terms and conditions  
            applied to other medical conditions.

          5.Requires web sites of health plans that provide coverage  
            for professional mental health services to include, but  
            not be limited to, providing information for subscribers,  
            enrollees, and providers on accessing mental health  
            services.

          This bill:

           1.Requires health plans, including specialized health  
             plans and insurers that offer professional mental health  
             services, to direct those services to be provided in a  
             manner that ensures coordination of benefits between  
             mental health care providers and general physical health  
             care providers.

           2.Requires, on or before January 1, 2012, health plans and  
             insurers that offer professional mental health services,  
             including a specialized health care service plan, to  
             establish a web site that includes or provides a link to  
             information on:

          A. Plan and insurer policies and procedures related to  
             modified contracts or coverage; enrollee or policy  
             contract benefits and terms; economic profiling;  







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             utilization review and modified coverage; cancellation  
             of contracts; lists of providers, enrollee and  
             subscriber, or policyholder and insured, grievances;  
             continuity of care; and independent medical review.

          B. All provider manuals, policies, and procedures related  
             to the terms and conditions of provider contracts,  
             including any material changes to those manuals,  
             policies and procedures.

           3.Requires each health plan web site to include the DMHC's  
             final report of the plan's periodic review, and each  
             insurer web site to include the results of any market  
             conduct examinations of the insurer.

           4.Requires this material to be updated at least every  
             month.

           5.Requires DMHC to include a link to include a link to  
             each plan's web site on the DMHC web site.

           6.Requires the Commissioner of DOI (Commissioner) to  
             include a link to each health insurer's website on the  
             DOI web site.

           7.Requires health plans, including specialized health care  
             plans, and insurers that offer professional mental  
             health services, to issue a benefits card to each  
             enrollee and insured for assistance with mental health  
             benefits coverage information, in-network provider  
             access information, and claims processing purposes.

           8.Requires the card, at a minimum to include:

          A. The benefit administrator or health plan or insurer  
             issuing the card.

          B. The enrollee or insured's identification number.

          C. The subscriber or policyholder's identification number  
             when the enrollee or insured is a dependent who accesses  
             services using the subscriber or policyholder's  
             identification number.








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          D. A telephone number that enrollees or insured's may call  
             24 hours a day, seven days a week, for assistance  
             regarding health benefits coverage information,  
             in-network provider access information, and claims  
             processing.

          E. A brief statement indicating that enrollees and  
             insured's may call the telephone number for assistance  
             regarding mental health services and coverage.

          F. The plan or health insurer's web site address.

           9.Provides that a health plan or insurer shall not print  
             any information that may result in fraudulent use of the  
             card, or any information that is otherwise prohibited  
             from being included on the card.

          10.Requires, on or after July 1, 2011, the benefits card to  
             be issued by a health plan or insurer to an enrollee or  
             insured upon commencement of coverage, or upon any  
             change in the enrollee's or insured's coverage that  
             impacts the data content or format of the card.

          11.Provides that a health plan or insurer is not required  
             to issue a separate benefits card for mental health  
             coverage if the health plan or insurer issues a card for  
             health care coverage in general, and the card provides  
             the information required by this bill.

           FISCAL EFFECT  :    Appropriation:  No   Fiscal Com.:  Yes    
          Local:  Yes

           SUPPORT  :   (Verified  5/5/09)

          California Psychiatric Association (source)
          California Association of Marriage and Family Therapists

           OPPOSITION  :    (Verified  5/5/09)

          California Association of Health Plans

           ARGUMENTS IN SUPPORT  :    The California Psychiatric  
          Association (CPA), the sponsor of this bill, states that  
          the changes suggested by this bill can be valuable to the  







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          patient and increase their access to information and  
          services.  CPA argues that requiring a specific number on a  
          benefits card related to mental health services can help  
          avoid situations in which the complexity of phone trees and  
          call transfers between different corporate entities cause  
          consumers to simply hang up and forego access to  
          information and/or services.

           ARGUMENTS IN OPPOSITION  :    The California Association of  
          Health Plans (CAHP) states that this bill would require  
          extensive web site disclosure by plans, increase  
          administrative costs for health plans and would not provide  
          meaningful information to enrollees.  CAHP states that it  
          is unclear how this information will help consumers or be  
          in a format that is easily understandable.  
           

          CTW:cm  5/5/09   Senate Floor Analyses 

                         SUPPORT/OPPOSITION:  SEE ABOVE

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