BILL ANALYSIS                                                                                                                                                                                                    �



                                                                  AB 882
                                                                  Page  1

          Date of Hearing:   April 26, 2011

                       ASSEMBLY COMMITTEE ON VETERANS AFFAIRS
                                 Paul J. Cook, Chair
                     AB 882 (Cook) - As Amended:  April 25, 2011
           
          SUBJECT  :   Department of Veterans Affairs: consolidation of 
          services to veterans.

           SUMMARY  :  This bill establishes the California Veterans Services 
          and Workforce Development Division within the Department of 
          Veterans Affairs ("Department") for the purpose of coordinating 
          and administering veterans assistance programs in the state, and 
          would require the division to perform various functions and 
          duties relating to the coordination and administration of 
          veterans assistance programs.  Specifically,  this bill  :  

          1.Establishes a new division within the Department called the 
            California Veterans Services and Workforce Development 
            Division ("Division").

          2.Requires the Division to coordinate with other state agencies 
            that serve veterans to ensure that information about veterans 
            assistance programs and benefits is made available to all 
            state agencies that serve veterans in the state.

          3.Transfers administrative control and responsibility to the 
            Division for the Transitional Assistance Program (TAP) from 
            the Employment Development Department ("EDD") to the division. 
             All EDD TAP administrative and support staff shall be 
            transferred to the 
          Division per the plan referenced below.

          4.Requires the Division and the EDD to prepare a plan for the 
            transfer of the TAP by April 12, 2012.

          5.Establishes a pilot project in Los Angeles and San Diego 
            Counties and the City and County of San Francisco for the 
            purposes of collaborating with the Employment Development 
            Department and the California County Veteran Service Officers 
            ("CVSO") of those respective counties in order to more 
            effectively achieve increased compensation and pension benefit 
            claims for veterans, through the established One-Stop Centers 
            as a part of the Local Veteran Employment Representative 
            program ("LVER"), as prescribed by the United States 








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            Department of Labor. 

          6.Requires that the Department enter into agreements with the 
            counties in order to combine the resources and personnel of 
            the CVSOs, the Department, and the EDD.  The purpose of the 
            project is to have the EDD one-stops share information with 
            CVSOs.

          7.This bill sunsets on January 1, 2016 unless extended by 
            another statute.

           EXISTING LAW:  

             1.   Establishes the Department within state government and 
               sets forth its powers and duties, including, but not 
               limited to, administration of veterans benefits programs. 
               Also, existing law establishes within the Department, the 
               Veterans Service Division.

             2.   Establishes the California Veterans Board within the 
               department and sets forth its powers and duties, including, 
               but not limited to its power to determine operational 
               policy for the department.


           FISCAL EFFECT  :   Unknown.

           COMMENTS  :   

           Texas Outreach Model
           
          In Fiscal Year 2010, total U.S. Department of Veteran Affairs 
          ("USDVA") expenditures in California (including all veterans 
          benefits, staff salaries, operating expenditures and 
          construction) were $9.1 billion. Of this amount $3.8 billion was 
          in the form of compensation and pensions. In Texas, total USDVA 
          expenditures totaled $9.4 billion where $4.5 billion was in 
          compensation and pension benefit claims.

          The genesis for the introduction of previous legislation, AB 
          2143 and this, a similar successor, was the success of the Texas 
          Model.  In a span of two years, Texas increased the amount of 
          veterans receiving federal benefits from 12.3 percent to 16.1 
          percent.
           








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           In 2005, the Texas veteran workforce program ranked 32nd in the 
          nation in veteran employment and retention.  The following year, 
          legislation was passed to transfer the program from the Texas 
          Workforce Commission (TWC) to the Texas Veterans Commission 
          (TVC).   Texas has an 81% veteran employment retention, 
          according to the DEPARTMENT OF LABOR'S VETERANS EMPLOYMENT 
          TRAINING SERVICE, "Performance Outcomes by State" quarterly 
          report ending September 30, 2010.  For the same period, 
          California had a 72% rate.

          Texas' prior poor performance was attributed to a lack focus and 
          limited ability to provide direct assistance to unemployed 
          veterans.  The veteran representatives at the Texas One Stops 
          served a variety of client groups including veterans.  Once the 
          workforce programs were transferred, the TVC convened a veteran 
          stakeholder focus group to develop clear performance standards 
          and reporting requirements to help guide the program.  In 
          addition, the veteran representatives at the One Stops were 
          directed to exclusively serve veterans as guided by the newly 
          established standards.  In 2007 Texas had increased the 
          percentage of veterans receiving benefits to 16.1%, as compared 
          to 12.3% of California veterans.  

          Currently, California has approximately 1,971,959 veterans, 
          while Texas is home to approximately 1,693,79.  Currently, 
          California secures approximately $1,929/ per veteran in 
          compensation and pensions, while Texas secures approximately 
          $2,634/per veteran.

           Employment Service to Veterans
           
          The TAP is a federal program that was created to assist military 
          personnel that are preparing to separate or retire.  TAP is a 
          cooperative effort between Department of Labor's Veterans 
          Employment Training Service, the Department of Defense (DOD), 
          Department of Homeland Security and the USDVA.  This program was 
          instituted in 1990 and has provided job preparation assistance 
          to over 2 million separating and retiring members of the 
          military.  

          If a separating military member is stationed within the U.S., 
          the TAP classes are given by local DVOP/Local Veteran Employment 
          Representatives on base.  When the member is stationed overseas 
          the DOD provides TAP classes.  The curriculum covers three days 
          of classroom instruction and provides information on a variety 








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          of topics from career assessment to health issues.

           The Department's Operational Capabilities
           
          The mission of the Department is to serve these veterans and 
          their families by providing rehabilitative, residential, and 
          medical care services to the State's aged or disabled veterans; 
          providing veterans with direct low-cost loans to acquire farms 
          and homes; and providing veterans and their families with aid 
          and assistance in presenting their claims for federal, state, 
          and local veterans' benefits.

          The Department does not consider its role to include providing 
          direct services that are already offered by other agencies; 
          rather, the services the Department provides to veterans exist 
          within a
          larger service delivery system that it relies on its Veterans 
          Services Division to connect and coordinate with. This service 
          delivery system consists of a variety of key players that 
          provide direct services to veterans, including the USDVA, 
          certain state agencies, veterans' service organizations, and 
          counties.

          The October 27, 2009 audit report published by the California 
          State Auditor ("Audit") identified the Department of Alcohol and 
          Drug Programs, the EDD, the Employment Training Panel, the 
          Department of Housing and Community Development, the Labor and 
          Workforce Development Agency, the Department of Mental Health, 
          and the Military Department as examples of other state entities 
          (besides the Department) that might serve veterans.   

          The Audit found that the California Department of Veterans 
          Affairs had collaborated with, or was making some efforts to 
          collaborate with all of those state entities.    Since the 
          publication of the Audit, the Department has made agreements 
          with the Department of Motor Vehicles: to establish a new source 
          of veteran contact information with the purpose of outreach to 
          veterans and their families, the Department of Mental Health to 
          address continuum of prevention, early intervention, treatment 
          and infrastructure support, the Department of Health Care 
          Services to operate a Public Assistance and Reporting 
          Information System pilot program to identify veterans and their 
          dependents or survivors who are receiving Medi-Cal benefits, and 
          the California Association of County Veterans Service Officers 
          to support veteran outreach efforts.








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           The Audit reveals areas of challenge at the Department 
           
          The Audit found that the Department provides few direct services 
          to veterans, outside of its operation of the Veterans' Homes of 
          California and the CalVet Farm and Home Loan program, and that 
          the Department has extremely limited interaction and few formal 
          agreements with other state agencies and departments that could 
          provide additional services to veterans if done in a coordinated 
          and efficient manner.

          The Audit additionally noted that the Department's strategic 
          plan covering the 2007-08 to 2011-12 fiscal years, inclusive, 
          was incomplete and has not formally assessed veterans' needs, 
          has not included key stakeholders in its strategic planning 
          process, and has not effectively measured its progress towards 
          meeting the goals and objectives identified in the plan.

          The Audit additionally confirmed that California's veterans 
          participate in federal disability and pension benefits at rates 
          that are significantly lower than those in other states with 
          large veteran populations. These disability payments are paid 
          directly to the veterans and generate a significant contribution 
          to California's economy.

           Policy Considerations:
          
          The changes this bill would create explore whether the successes 
          of the "Texas Model" might work here in California.  Proposed 
          are a pilot project and the transfer of the TAP from EDD to the 
          Department.

          The pilot project brings the EDD, the Department, and the CVSOs 
          to the table to 
          collaborate in order to more effectively address veterans' 
          needs.  This approach may promote sufficient change/improvement 
          such that more sweeping changes in overall structure are not 
          indicated.  Pilot projects, however, take time, money and effort 
          to implement and may be especially challenging in a time of 
          increasing demand for services and budget challenges.  

          The bill shifts administrative control and responsibility for 
          the TAP program to the Department and thus represents a small 
          shift toward the Texas Model of "housing" veterans programs in 
          one agency.  This change moves the Department into the role of 








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          providing more direct services for veterans.  Shifting personnel 
          and roles will have associated costs, potential disruption of 
          services, and other challenges the scale and duration of which 
          is unknown. After such transfer is complete, there is at least 
          some evidence in the form of the Texas Model, that improvement 
          will occur, however, it is difficult to predict to what extent 
          success in Texas is predictive of success in California.  

          Related Legislation
           
          AB 557 (J.A. Perez) - This bill would create in state government 
          the California Interagency Council on Veteran Services and 
          Programs, composed of specified members, for the purpose of 
          bringing together key state agencies and departments, federal 
          officials, legislative representatives, local governments, and 
          stakeholder organizations to with the goal that the state's 
          programs that serve veterans are efficiently administered and 
          properly integrated with federal and local government and other 
          stakeholder organizations.

          AB 1378 (V.M. Perez, 2010) - Implemented the federal Workforce 
          Investment Act, requiring fund recipient entities to meet 
          criteria indicative of competence in serving veterans.  AB 1378 
          failed to pass through the Senate.

          AB 1569 (Committee on Veterans Affairs, 2010) - This bill, as 
          ultimately amended, was essentially the same measure as the 
          current AB 557. AB 1569 failed to pass through the Senate.

          AB 2143 (Gilmore, 2010) - This bill, as introduced, was 
          essentially the same measure as the current bill, AB 882.  It 
          was substantially amended and the original language was inserted 
          into AB 748 of 2010 (Gilmore) while in the Senate.  AB 748 
          failed to pass through the Senate.



           
          REGISTERED SUPPORT / OPPOSITION  :   

           Support 
           
          California Mental Health Directors Association.

           Opposition 








                                                                 AB 882
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          None on file.
           
          Analysis Prepared by  :    John Spangler / V. A. / (916) 319-3550