BILL ANALYSIS                                                                                                                                                                                                    �






                  SENATE BANKING & FINANCIAL INSTITUTIONS COMMITTEE
                             Senator Juan Vargas, Chair


          AB 1525 (Allen)                         Hearing Date:  June 27, 
          2012  

          As Amended: March 22, 2012
          Fiscal:             Yes
          Urgency:       No
          

           SUMMARY    Would add money transmitters to the list of persons 
          who are mandated reporters of elder and dependent adult 
          financial abuse.  
          
           DESCRIPTION
           
            1.  Would provide that a mandated reporter of suspected 
              financial abuse of an elder or dependent adult includes a 
              money transmitter, and would define a money transmitter as a 
              person or entity engaged in either of the following:

               a.     Selling or issuing payment instruments, as defined 
                 in subdivision (q) of Section 2003 of the Financial Code 
                 (i.e., a check, draft, money order, traveler's check, or 
                 other instrument for the transmission or payment of money 
                 or monetary value, whether or not it is negotiable).

               b.     Receiving money for transmission, as defined in 
                 subdivision (s) of Section 2003 of the Financial Code 
                 (i.e., receiving money or monetary value in the United 
                 States for transmission within or outside the United 
                 States by electronic or other means. The term does not 
                 include sale or issuance of payment instruments and 
                 stored value).

           EXISTING LAW  

            1.  Provides for the Elder Abuse and Dependent Adult Civil 
              Protection Act (Welfare and Institutions Code Sections 15600 et 
              seq.), which includes financial abuse of elder and dependent 
              adults within its provisions.  Provisions of existing law 
              relating to financial abuse of elders and dependent adults 
              include the following:  





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                 a.       An "elder" for purposes of the elder and dependent 
                   adult abuse statutes is any person residing in this state, 
                   65 years of age or older. A "dependent adult" for purposes 
                   of these statutes is any person between the ages of 18 and 
                   64 years, who resides in this state, and who has physical 
                   or mental limitations that restrict his or her ability to 
                   carry out normal activities or to protect his or her 
                   rights, including, but not limited to, persons who have 
                   physical or developmental disabilities, or whose physical 
                   or mental abilities have diminished because of age.

                 b.       Officers and employees of financial institutions, as 
                   defined, are required to report suspected financial abuse 
                   of elder or dependent adults immediately, or as soon as 
                   practically possible, to an adult protective services 
                   agency or local law enforcement agency.  Failure to report 
                   suspected financial abuse is a violation of state law, 
                   subject to a civil penalty up to $1,000 ($5,000 if failure 
                   to report is willful), paid by the financial institution to 
                   the party bringing the action.  This penalty may be 
                   recovered only in a civil action brought against the 
                   financial institution by the Attorney General, a district 
                   attorney, or county counsel.

                 c.       For purposes of the elder and dependent adult 
                   financial abuse statutes, "financial institutions" are 
                   defined as banks, thrifts, credit unions, and so-called 
                   "institution-affiliated parties," which are defined by 
                   reference to federal law (12 USC 1813(u)).

                 d.       "Suspected financial abuse of an elder or dependent 
                   adult" is defined as a circumstance in which a person who 
                   is required to report suspected financial abuse observes or 
                   has knowledge of behavior or unusual circumstances or 
                   transactions, or a pattern of behavior or unusual 
                   circumstances or transactions, which would lead an 
                   individual with like training or experience, based on the 
                   same facts, to form a reasonable belief that an elder or 
                   dependent adult is the victim of financial abuse, as 
                   defined.

                 e.       Persons reporting suspected financial abuse of an 
                   elder or dependent adult, photographing evidence of a 
                   suspected victim of elder or dependent adult financial 
                   abuse, and persons providing access to the victim of a 
                   known or suspected victim of elder or dependent adult 




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                   financial abuse are shielded from civil or criminal 
                   liability, as long as their actions are carried out in 
                   accordance with the law, as specified.

            2.  Provides for the Money Transmission Act (Division 1.2 of the 
              Financial Code, Section 2000 et seq.), as follows:

                  a.        Corporations and limited liability companies are 
                    eligible for licensure, as specified.  Once licensed, 
                    these entities employ "agents."  Agents are defined as 
                    persons who provide money transmission in California on 
                    behalf of licensees.  Agents do not include officers or 
                    employees of licensees.  Licensees are liable for the 
                    transmission of money, once that money is received by an 
                    agent.  

                  b.        Once licensed, licensees and the agents working on 
                    their behalf are authorized to sell or issue payment 
                    instruments, as defined (activities that would be covered 
                    by this bill); sell or issue stored value (not covered by 
                    this bill); and receive money for transmission (covered by 
                    this bill).  
           .
           COMMENTS

            1.  Purpose:   This bill is co-sponsored by the California 
              Senior Legislature and San Diego District Attorney Bonnie 
              Dumanis, to protect the elderly from financial abuse being 
              perpetrated via money transmission.

             2.  Background and Discussion:    

             Wire Transfer Fraud:   According to background information 
              provided by the author using statistics from the National 
              White Collar Crime Center, 1,259 California seniors, aged 60 
              or older, lost a total of over $7.1 million during 2011, via 
              scams that involved wire transfers.  From January to March 
              15, 2012, 212 California seniors lost a total of just under 
              $2 million to scams involving wire transfers.  

            The Federal Trade Commission (FTC) reports that wire transfers 
              are the number one form of consumer scam.  In 2010 alone, 
              43,866 complaints involving wire transfer scams were made to 
              the FTC.  These scams involved people posing as family 
              members, friends, legitimate businesses, sweepstake 
              contests, and government entities.  The author observes that 




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              seniors are particularly vulnerable to these scams, and are 
              thus easy targets.  

               Regulation of Money Transmitters in California:   
              California's Money Transmission Act licenses businesses, 
              which then hire agents to perform authorized services.  For 
              example, Western Union is a licensee, which hires several 
              thousand agents across California, including grocery stores, 
              convenience markets, and other storefronts, to offer Western 
              Union's money transmission services.  This bill would 
              require every agent of a licensed money transmitter to 
              report suspected cases of elder and dependent adult 
              financial abuse.  In practice, this reporting requirement 
              will fall on the employees of establishments that act as 
              agents (i.e., grocery store and convenience store clerks, 
              and persons in similar capacities who work for other 
              agents).

               What Protections Currently Exist Under The Money 
              Transmission Act?   The Money Transmission Act does not cap 
              the amount of money that may be transmitted by any 
              individual.  However, the federal Bank Secrecy Act requires 
              money services businesses, including money transmitters, to 
              register with the Financial Crimes Enforcement Network 
              (FinCEN).  Each entity that is registered with FinCEN is 
              required to file a cash transaction report for any deposit, 
              withdrawal, exchange of currency, or other payment or 
              transfer that exceeds $10,000.  The reporting entity is 
              required to verify and record the name and address of the 
              individual presenting the transaction, as well as the 
              identity, account number, and social security number or tax 
              identification number of any person or entity on whose 
              behalf the transaction is made.  Multiple currency 
              transactions by or on behalf of the same person or entity 
              during a business day, including transactions conducted at 
              multiple locations of the same entity, must be aggregated.

              Money services businesses are also required to file 
              suspicious activity reports with FinCEN when a transaction 
              conducted by, at, or through that business is both 
              suspicious and in an amount of $2,000 or more.  A 
              transaction is suspicious, if the money services business 
              knows, suspects, or has reason to suspect that the 
              transaction involves funds derived from illegal acts, is 
              intended or conducted to hide or disguise funds derived from 
              illegal activity, is designed to evade the requirements of 




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              the Bank Secrecy Act, or serves no business or apparent 
              lawful purpose, and for which there is no reasonable 
              explanation after examining all available facts. 

              The filing of a cash transaction report or a suspicious 
              activity report by a money transmitter does not invalidate 
              the money transfer that gave rise to those reports.  
              Instead, the Department of Financial Institutions uses 
              information that its licensees have filed with FinCEN during 
              its periodic examinations of those licensees.  

             3.  Summary of Arguments in Support:   

               a.     This bill is co-sponsored by the California Senior 
                 Legislature and San Diego County District Attorney Bonnie 
                 Dumanis to protect the elderly from abuse and fully 
                 prosecute those who prey upon them.  District Attorney 
                 Dumanis observes, "The passage of AB 1525 will afford our 
                 office an opportunity to speak directly with personnel 
                 who are involved in money transmission.  We will offer 
                 training along similar lines to training that we 
                 conducted with the local financial institutions after 
                 their employees became mandated reporters of suspected 
                 financial elder abuse...It is particularly important to 
                 protect our elderly, who are sometimes easy prey to 
                 financial predators.  Our office has seen a rise in these 
                 types of cases....This bill will hopefully cause 'money 
                 transmitters' to think twice about whether a senior might 
                 be a potential victim of financial abuse before 
                 completing the money transfer from the account.  AB 1525 
                 also provides equity among financial institutions and 
                 money transmitters with regard to their legal 
                 responsibility to protect our seniors." 

               b.     The Alzheimer's Association, AARP, and several other 
                 senior advocacy groups are also in support.  The 
                 Alzheimer's Association writes that because of the 
                 debilitating nature of Alzheimer's, individuals living 
                 with the disease lack the ability to make sound judgments 
                 and are especially vulnerable to financial abuse by their 
                 caregivers.  This bill will help ensure that elderly and 
                 dependent adults are not victimized.  AARP observes that 
                 elder financial abuse is a growing issue that is 
                 impacting more and more people as our population ages.  
                 Additional tools and strategies are needed to combat 
                 abuse of this vulnerable segment of our population.  




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                 Including businesses engaged in money transmission as 
                 mandated reporters of suspected financial abuse will help 
                 protect vulnerable seniors.

               c.     The California Police Chiefs Association, Crime 
                 Victims Alliance, County of San Diego, and Los Angeles 
                 County District Attorneys Office are also supportive, for 
                 reasons similar to those expressed by District Attorney 
                 Dumanis.  These entities are aware of many cases of elder 
                 financial abuse perpetrated through wire transfer, and 
                 would like to see more protections available for seniors 
                 and others who fall prey to these scams.

             4.  Summary of Arguments in Opposition:    

               a.     The Money Services Roundtable (MSR), a trade group 
                 of money transmitters, opposes the bill on several 
                 grounds.  First, the trade group observes that the money 
                 transmitter business model differs significantly from the 
                 depository institution model.  A depository primarily 
                 deals with customers with whom it has an account 
                 relationship.  Money transmitters do not maintain 
                 account-based customer relationships.  Instead, money 
                 transmitters interact with their customers through their 
                 agents on a one-off basis, and, depending on the type of 
                 money transmission transaction, may not know the sending 
                 customer's name, let alone his or her age or other 
                 factors that could assist the agent in accurately 
                 identifying the customer as an elder or dependent adult.

               Second, depository institutions employ full-time tellers 
                 and others who engage in a wide range of financial 
                 services transactions with their account holders.  In 
                 contrast, employees of transmitter agents, including 
                 convenience stores, grocery stores, pharmacies, and other 
                 retailers, spend the majority of their time selling goods 
                 and services unrelated to financial services 
                 transactions.  Employees in typical agent locations also 
                 turn over quite often.  Thus, while it may be realistic 
                 to train and expect a bank employee to recognize 
                 financial abuse based on experience and a recurring, 
                 account-based customer relationship, it is not realistic 
                 to expect a part-time employee of an agent to perform in 
                 a similar manner.  

               Finally, the MSR expresses concern with the liability this 




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                 bill would impose on money transmitter licensees, for the 
                 actions of its agents.  "Recognizing the unique position 
                 of agents and their employees in the money transmitter 
                 business model, a licensee should not be liable for an 
                 agent's failure to report financial abuse as set forth in 
                 AB 1525.  Not only are there inherent limitations on an 
                 agent's ability to comply with the reporting requirement 
                 under AB 1525, but licensees operate through networks of 
                 thousands of individual agents, and it is impossible and 
                 inequitable to impose vicarious liability on licensees 
                 that have no way of insuring that agents are identifying 
                 or reporting suspected elder or dependent adult abuse."  
                
                b.     The California Retailers Association and California 
                 Grocers Associations oppose AB 1525, on the basis that 
                 many of their members are agents of money transmitters.  
                 They believe that it would be impractical to impose 
                 mandated reporting requirements on retail clerks.  They 
                 are also concerned that the bill could impose significant 
                 enforcement costs on their members.  The groups 
                 appreciate the author's intent, but do not believe that 
                 AB 1525 is the right way to achieve the goal of 
                 preventing elder and dependent adult financial abuse.  
                
                c.     The California Land Title Association and California 
                 Escrow Association are opposed to the bill, unless it is 
                 amended to add language (see Amendments section below) to 
                 ensure that title and escrow companies are not 
                 inadvertently covered by the bill's provisions.
                
            5.  Amendments:

                a.     The author has agreed to the following amendments, 
                 to address concerns raised by the California Land Title 
                 Association and California Escrow Association:  

               Page 2, after line 28, insert:  (C)  For purposes of this 
                 section, "money transmitter" does not mean a person or 
                 entity providing escrow, sub-escrow, or other settlement 
                 services pursuant to the mutual instructions of the 
                 principals in a transaction for which the person or 
                 entity is providing settlement services".

              6.   Prior and Related Legislation:   

               a.     AB 2105 (DeSaulnier), 2007-08 Legislative Session:  




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                 Would have added employees of California Finance Lenders 
                 Law and California Residential Mortgage Lending Act 
                 licensees to the list of mandated reporters of elder and 
                 dependent adult financial abuse, and would have added an 
                 elective course on "signs of financial elder and 
                 dependent adult abuse" to the list of continuing 
                 education courses under the Real Estate Law.  Vetoed by 
                 Governor Schwarzenegger.

               b.     AB 2789, Committee on Banking and Finance, Chapter 
                 612, Statutes of 2010:  Consolidated three previously 
                 separate laws (the Transmission of Money Abroad Law, 
                 Travelers Checks Act, and the Payment Instruments Law) 
                 into a single law, called the Money Transmission Act.  


           LIST OF REGISTERED SUPPORT/OPPOSITION
          
          Support
           
          California Senior Legislature (co-sponsor)
          San Diego County District Attorney (co-sponsor)
          AARP
          Alzheimer's Association
          American Federation of State, County and Municipal Employees, 
          AFL-CIO
          Area Agency on Aging for San Luis Obispo and Santa Barbara 
          Counties
          California Advocates for Nursing Home Reform
          California Police Chiefs Association
          City and County of San Francisco
          County of San Diego
          Crime Victims Action Alliance
          Los Angeles County District Attorney's Office
          Older Women's League
          San Francisco Advisory Council to Aging and Adult Services
           
          Opposition
               
          California Escrow Association
          California Grocers Association
          California Land Title Association
          California Retailers Association
          Money Services Roundtable

          Consultant: Eileen Newhall  (916) 651-4102




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