BILL ANALYSIS                                                                                                                                                                                                    �



                                                                  AB 1809
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          Date of Hearing:  May 8, 2012

                            ASSEMBLY COMMITTEE ON HEALTH
                              William W. Monning, Chair
                     AB 1809 (Monning) - As Amended:  May 1, 2012
           
          SUBJECT  :  Health care coverage.

           SUMMARY  :  Causes the amount of all Medical Loss Ratio (MLR) 
          rebates due to former individual enrollees a health care service 
          plan (health plan) or health insurer is unable to locate, 
          following a good faith effort, to be deposited into the Health 
          Care Coverage Information, Enrollment, and Eligibility 
          Assistance Account for distribution for health care coverage 
          information, enrollment, and eligibility assistance.  Repeals 
          obsolete requirements that various state agencies report to the 
          Legislature.  Specifically,  this bill  :  

          1)Establishes the Health Care Coverage Information, Enrollment, 
            and Eligibility Assistance Account within the California 
            Health Trust Fund for the purposes of distributing funding for 
            health care coverage information, enrollment, and eligibility 
            assistance.  

          2)Permits a health plan or health insurer that is required to 
            provide a rebate to its current enrollees, pursuant to 
            existing law related to MLR, to choose to provide that rebate 
            in the form of a premium credit, a lump-sum payment by check, 
            or, if the enrollee paid the premium using a credit card or 
            debit card, a lump-sum reimbursement to the enrollee's credit 
            card or debit card.

          3)Requires any rebate provided in the form of a premium credit 
            to be provided by applying the full amount to the first 
            month's premium that is due on or after August 1.  Requires 
            any amount of the rebate that exceeds the premium due for 
            August to be applied to succeeding premium payments until the 
            full amount of the rebate has been credited to the enrollee.

          4)Requires a health plan or insurer when required to provide a 
            rebate to a former enrollee, to do the following:
             a)   Make a good faith effort to locate each former enrollee 
               entitled to the rebate; 
             b)   Pay each former enrollee, who was enrolled as an 
               individual plan participant and the plan is able to locate, 








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               the premium rebate to which that former enrollee is 
               entitled in the form of a lump-sum payment by check or 
               through a lump-sum reimbursement to the enrollee's credit 
               card or debit card that the enrollee used to make the 
               premium payment; and,
             c)   Cause the amount of all rebates due to former individual 
               enrollees a plan or insurer was unable to locate, following 
               a good faith effort, to be deposited in to the Health Care 
               Coverage Information, Enrollment, and Eligibility 
               Assistance Account.  

          5)States that nothing in existing law, as specified, shall be 
            construed to require the rebate funds to be deposited with the 
            State Controller as unclaimed tangible personal property.

          6)Repeals the requirement that the Managed Risk Medical 
            Insurance Board (MRMIB) report to the Legislature, on or 
            before January 30, 2004, information regarding the State 
            Children's Health Insurance Program with regard to vulnerable 
            children, public health initiatives, and recommendations for 
            addressing health needs and barriers.

          7)Repeals the requirement that MRMIB provide to the Legislature, 
            in consultation with the Department of Alcohol and Drug 
            Programs (DADP), by April 15, 1998, a proposal assessing the 
            viability of providing additional drug and alcohol treatment 
            services for children enrolled in the Healthy Families Program 
            (HFP).

          8)Repeals the requirement that DADP, in cooperation with MRMIB, 
            review capacity needs for alcohol and drug benefits in HFP, 
            request utilization and services data from the counties, and 
            request HFP plans collect data on the unmet need for a 
            substance abuse benefit and report to the policy and fiscal 
            committees of the Legislature, by September 1, 1999.

          9)Repeals a requirement that a joint senior level working group 
            of the department of Managed Health Care (DMHC) and the 
            California Department of Insurance (CDI) report findings 
            relating to grievances, consumer complaints, and enforcement 
            to the Legislature for five years, effective 2003. 

           EXISTING LAW  :  

          1)Establishes the Patient Protection and Affordable Care Act 








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            (ACA) which among other provisions includes requirements on 
            health plans and health insurers to annually submit to the 
            federal Department of Health and Human Services (HHS) ratios 
            of incurred losses to earned premiums or MLRs, and requires 
            beginning in 2012, health plans and health insurers offering 
            group or individual health coverage to provide an annual 
            rebate to enrollees if an MLR is less than 85% for its large 
            group business, or 80% for its small or individual group 
            business.

          2)Requires, under state law, every health plan and health 
            insurer that issues, sells, renews, or offers health plan 
            contracts or policies for health care coverage, including 
            grandfathered plans, but not including specialized health plan 
            contracts or policies, to provide an annual rebate to each 
            enrollee under such coverage if certain conditions exist, 
            relating to the following MLRs:
             a)   85% for a health plan or health insurer in the large 
               group market; or,
             b)   80% for a health plan or health insurer in the small 
               group or individual market.

          3)Establishes, under state law, the navigator program in 
            accordance with ACA, and requires any entity chosen by the 
            California Health Benefit Exchange (Exchange) as a navigator 
            to do all of the following: 
             a)   Conduct public education activities to raise awareness 
               of the availability of qualified health plans;
             b)   Distribute fair and impartial information concerning 
               enrollment in qualified health plans, and the availability 
               of premium tax credits and cost-sharing reductions, as 
               specified;
             c)   Facilitate enrollment in qualified health plans;
             d)   Provide referrals to any applicable office of health 
               insurance consumer assistance or health insurance 
               ombudsman, as specified, or any other appropriate state 
               agency or agencies, for any enrollee with a grievance, 
               complaint, or question regarding his or her health plan, 
               coverage, or a determination under that plan or coverage; 
               and, 
             e)   Provide information in a manner that is culturally and 
               linguistically appropriate to the needs of the population 
               being served by the Exchange. 

          4)Establishes California's Unclaimed Property Law which requires 








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            corporations, businesses, associations, financial 
            institutions, and insurance companies to annually report and 
            deliver property to the State Controller's Office after there 
            has been no activity on the account or contact with the owner 
            for a period of time, as specified (generally three years).

          5)Transfers the Office of Patient Advocate (OPA), effective July 
            1, 2012, from DMHC to the California Health and Human Services 
            Agency (CHHSA), to provide assistance to, and advocate on 
            behalf of, individuals served by health plans regulated by 
            DMHC, insureds covered by CDI, and individuals who receive or 
            are eligible for other health care coverage in California, 
            including coverage available through the Medi-Cal program 
            administered by the Department of Health Care Services, MRMIB, 
            and the Exchange.

          6)Establishes duties of the OPA, including but not limited to, 
            developing consumer educational and information guides, 
            rendering assistance to consumers regarding procedures, 
            rights, and responsibilities related to the filing of 
            complaints, grievances, and appeals, making referrals to 
            appropriate state agencies, and coordinating and working with 
            other patient assistance programs.  

          7)Confers new responsibilities to OPA related to the enactment 
            of ACA, including assisting consumers in navigating both 
            public and private health care coverage, assisting consumers 
            in determining which regulator regulates the health care 
            coverage of a particular consumer, and providing and assisting 
            in the provision of, outreach, and education about health care 
            options including information and assistance regarding public 
            programs such as Medi-Cal, HFP, and Medicare.

           FISCAL EFFECT  :  This bill has not yet been analyzed by a fiscal 
          committee.

           COMMENTS  :

           1)PURPOSE OF THIS BILL  .  The author states that the ACA is a 
            monumental health policy reform that will expand access to 
            public and private health coverage for millions of 
            Californians.  There are limited state and federal funds 
            available to support consumer outreach and enrollment efforts 
            to inform Californians about their rights and responsibilities 
            associated with obtaining health coverage.  MLR rebates are a 








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            penalty on health insurers that do not meet ACA requirements 
            for ensuring 80% to 85% of the premium dollar is spent on 
            health care claims and quality management, not administration. 
             The top priority of those rebates should be to deliver those 
            funds to enrollees entitled to receive the rebates.  However, 
            after good faith efforts by health plans and insurers to 
            deliver the rebates to those entitled to receive them, this 
            bill is intended to ensure unclaimed rebates can be used to 
            support consumer assistance activities to enroll individuals 
            in public and private health care coverage programs.  It is 
            the author's belief that unclaimed rebate funds should be 
            directed to purposes that benefit consumers.

           2)ACA AND MLR  .  The ACA (Public Law (P.L.) 111-148) was signed 
            into law on March 23, 2010.  On March 30, 2010, ACA was 
            amended by P.L. 111-152, the Health Care and Education 
            Reconciliation Act of 2010.  In general, P.L. 111-148 and its 
            amendments are referred to as ACA.  According to a report on 
            insurance regulation and ACA published by the California 
            HealthCare Foundation, the ACA imposes greater transparency 
            and accountability on health plans and insurers by requiring 
            that they publicly report spending of health insurance premium 
            dollars and meet federal MLR standards.  The ACA requires 
            health plans and insurers that do not meet the federal MLR 
            standards to provide rebates to enrollees beginning in 2012.  
            The MLR interim final rule (IFR) issued by HHS in December 
            2010 requires health plans and insurers to submit specified 
            MLR data and information directly to HHS for products offered 
            by the health plan or insurer, based on detailed standards 
            recommended by the National Association of Insurance 
            Commissioners.  HHS will be responsible for direct enforcement 
            of the MLR reporting and rebate requirements.  The IFR 
            provides for the imposition of federal civil monetary 
            penalties if health plans and insurers fail to comply with the 
            reporting and rebate requirements. According to an April 2012 
            report published by the Kaiser Family Foundation, by August of 
            2012 insurance companies will be required to issue consumer 
            rebates if they were not in compliance with the MLR provision 
            of the ACA for 2011.  Insurers reported their estimated 2012 
            rebates (based on 2011) in a supplemental health care exhibit 
            submitted to state insurance departments.  These filings were 
            analyzed to estimate the amount of rebates consumers and 
            employers can expect to receive this year by market segment.  
            California data were excluded because plans regulated by the 
            state DMHC have not reported data yet.  Based on preliminary 








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            estimates from insurers who reported, nationally rebates would 
            total $1.3 billion this year, including $426 million in the 
            individual market, $377 million in the small group market, and 
            $541 million in the large group market.  
            
           3)SUPPORT  .  According to Consumers Union (CU), a major reform 
            under the ACA, embodied in California law last year, was the 
            requirement that insurers and health plans spend a minimum 
            amount on medical versus administrative costs (MLR) and rebate 
            to consumers the difference between their expenditures and the 
            ratio if they fail to meet it, and this was intended to cut 
            waste and administrative costs of health plans and insurers, 
            and to instead keep premiums in check and provide adequate 
            funding for actual medical expenditures.  CU states that by 
            June 1, 2012, insurers and health plans will report to the 
            California regulators at DMHC and CDI on their expected ratios 
            and required rebates to consumers in California, and by August 
            1, 2012, the first round of those rebates must be made to 
            current insureds or enrollees in accordance with federal 
            regulations by check, premium credit, or debit/credit card 
            disbursement.  CU adds that as always happens when funds are 
            to be paid, for example in a class action lawsuit settlement 
            or regarding dormant bank accounts, some eligible people will 
            have moved or otherwise not be findable.  CU contends this 
            bill provides that in the case of insurer or health plan 
            rebates to former insureds or enrollees who, after a good 
            faith effort by the plan or insurer, cannot be found, those 
            funds will be put to the next best use: supporting enrollment, 
            eligibility, and/or consumer assistance or information 
            activities which California will need to undertake to 
            implement its ACA responsibility to help consumers apply for, 
            choose, and obtain required health coverage.  The Western 
            Center on Law and Poverty (Western Center) writes that this 
            bill creates a fund to use these unallocated dollars for a 
            necessary function, which is increasingly necessary as 
            California prepares to roll out coverage to millions more 
            people in the coming years.  A large portion of the 
            newly-insured will have been uninsured in the recent past, and 
            it is estimated that 4.7 million children and adults who were 
            uninsured during some part of 2009 will be eligible for health 
            coverage under the ACA.  California's uninsured population has 
            different needs than those who are consistently covered.  This 
            includes people who primarily speak a language other than 
            English, those who have never navigated a health insurance 
            plan, and those who have perhaps never consistently seen a 








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            health care provider.  Starting in 2013, the OPA will increase 
            their functions by providing information on coverage options, 
            education and referrals about how to navigate the system, and 
            assistance with complaints and grievances.  This bill provides 
            much needed funding, which it draws from existing streams and 
            resources to the State to realize the goal of enrolling 
            Californians in health coverage and helping them use their new 
            health benefits.

           4)RELATED LEGISLATION  .
            
             a)   AB 1869 (John A. P�rez), pending in the Senate, adds 
               federal veterans health benefits to the example of the type 
               of information and assistance regarding public programs 
               that the OPA shall undertake in order to assist in 
               implementing federal health reform in California commencing 
               January 1, 2013.  

             b)   AB 2315 (Monning), pending in the Senate, would make a 
               technical clean up in the Government Code consistent with 
               AB 922 (Monning), Chapter 552, Statutes of 2011, which 
               transfers the DMHC and OPA to the CHHSA, among other 
               provisions.


           5)PREVIOUS LEGISLATION  .  

             a)   SB 51 (Alquist), Chapter 644, Statutes of 2011, 
               establishes enforcement authority in California law to 
               implement provisions of the ACA related to MLR requirements 
               on health plan and health insurers and prohibitions on 
               annual and lifetime benefits.  

             b)   AB 922 transfers the DMHC from the Business, 
               Transportation and Housing Agency to the CHHSA, transfers 
               the OPA from DMHC to CHHSA effective July 1, 2012 and 
               requires existing OPA duties to apply to health insurers 
               regulated by CDI and their insureds (in addition to 
               DMHC-regulated health plans), assigns new duties to OPA 
               related to assisting consumers obtain public and private 
               health care coverage and navigate public and private 
               coverage consistent with requirements under the ACA.

             c)   AB 1602 (John A. P�rez), Chapter 655, Statutes of 2010, 
               establishes the Exchange as an independent public entity to 








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               purchase health insurance on behalf of Californians, 
               including those with incomes of between 100% and 400% of 
               the federal poverty level, and small businesses.  Clarifies 
               the powers and duties of the board governing the Exchange 
               relative to the administration of the Exchange, determining 
               eligibility and enrollment in the Exchange, and arranging 
               for coverage under qualified carriers.  

             d)   SB 900 (Alquist), Chapter 659, Statues of 2010, 
               establishes the Exchange and requires the Exchange to be 
               governed by a five-member board, as specified.

           6)POLICY QUESTION  .  Should this bill be amended to define "good 
            faith effort?"  Under California's Unclaimed Property Law 
            corporations, businesses, associations, financial 
            institutions, and insurance companies are required to annually 
            report and deliver property to the State Controller's Office 
            after there has been no activity on the account or contact 
            with the owner for a period time, generally three years.  Does 
            the committee wish to require health plans and health insurers 
            to report and deliver unclaimed rebates to the Health Care 
            Coverage Information, Enrollment and Eligibility Account only 
            after a three year period?
           


          REGISTERED SUPPORT / OPPOSITION  :  

           Support 
           
          Consumers Union
          Health Access California
          Western Center on Law and Poverty

           Opposition 
           
          None on file.
           
          Analysis Prepared by  :    Teri Boughton / HEALTH / (916) 319-2097