BILL ANALYSIS                                                                                                                                                                                                    Ó          1





                SENATE ENERGY, UTILITIES AND COMMUNICATIONS COMMITTEE
                                 ALEX PADILLA, CHAIR
          

          AB 1830 -  V.M. Perez                             Hearing Date:  
          July 3, 2012               A
          As Amended:         June 27, 2012            FISCAL       B

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                                      DESCRIPTION
           
           Current law  authorizes the California Public Utilities Commission 
          (CPUC) to regulate utilities, including water corporations, 
          determine whether rates charged are just and reasonable and 
          service is adequate, and award customers restitution for past 
          overcharges on rates deemed not just and reasonable.

           Current law  provides that a mobilehome park that provides water 
          service to its tenants from its own water supplies and facilities 
          that are not otherwise dedicated to public service is not a water 
          corporation, but authorizes the CPUC, if a tenant complains about 
          rates or service, to investigate and determine whether rates are 
          just and reasonable and service is adequate.

           This bill  authorizes the CPUC to investigate rates and adequacy 
          of water service if tenants totaling at least 10 percent of the 
          current population of a mobilehome park complains to the CPUC, 
          which can include current tenants and former tenants who resided 
          at the park within the last five years.

           Current law  authorizes the CPUC, after investigation of 
          mobilehome park water service, to award "rate relief" or order 
          the park owner to improve its water supply, facilities, and 
          services.  The CPUC concluded in a decision that this law does 
          not authorize the CPUC to award restitution for past overcharges.

           This bill  would require the CPUC, if it determines that a 
          mobilehome park has charged an unjust or unreasonable rate, to 
          order the mobilehome park to reimburse overcharges to current and 
          former tenants affected by the rate, if no discrimination will 
          result from the reimbursement.











           This bill  requires a mobilehome park to provide tenants, at the 
          time of establishing residence and each time it changes rates or 
          service, written notice of their right to file with the CPUC a 
          complaint about water rates and service.

           This bill  requires that the notice to tenants be in English, the 
          language the mobilehome rental agreement was negotiated, and the 
          language of primary communications with the residents receiving 
          the notice.

           This bill  makes a failure to provide notice subject to a penalty 
          of not less than $500 or more than $20,000 per offense.


                                       BACKGROUND
                
          Mobilehome parks, like apartments, frequently provide water to 
          tenants through a master meter whereby the park receives water 
          from a utility and then installs separate meters to bill tenants 
          individually. Some mobilehome parks provide tenants water with 
          their own water, such as well water, and use separate meters to 
          bill tenants individually.

          In response to concern about water service in mobilehome parks, 
          the Legislature enacted AB 290 (Clute 1991) and SB 585 (Craven 
          1995), which provided that, although mobilehome parks providing 
          tenants water service with their own water supply were not 
          utilities, the CPUC can investigate complaints from tenants and 
          award "rate relief."  

          In 2009, residents of Sunbird mobilehome park located in the 
          unincorporated community of Thermal, filed a complaint with the 
          CPUC because residents' water bills were sometimes in excess of 
          $500.  The park is an 87-space unit occupied by low-income 
          families, many of them farm workers.  In 2006, the park had 
          instituted a rate structure with four tiers with a flat rate of 
          $7.36 monthly service charge.  One resident complained of 
          receiving a monthly water bill of more than $1,000. After 
          investigation, the CPUC found that the tier 3 and 4 rates at 
          Sunbird reflected an increase of 2,781.3% and 5,754.9%, 
          respectively, over tier 1 rates. In addition to the exorbitant 
          water charges, the water sold was contaminated with arsenic, 
          which was found to exceed the safe drinking water standard.










          The CPUC found that the Sunbird water rates were not just and 
          reasonable and residents qualified for "rate relief" under 
          current law.  The CPUC suspended tier 3 and 4 rates but 
          determined that it lacked authority to reimburse the residents 
          for past overcharges even though residents had been overpaying 
          for water for three years.
           
                                        COMMENTS
           
              1.   Author's Purpose  .  This bill will ensure that residents 
               of mobilehome parks are afforded the same rights and 
               protections as customers of water corporations.  Many of 
               California's poorest families and individuals reside in 
               mobilehome parks, making them disproportionately susceptible 
               to the possibility that they will not be eligible for 
               reimbursement if overcharged for water. This bill will also 
               ensure that mobilehome park owners don't unjustly profit off 
               of low-income residents. 

              2.   Restitution for Overcharges  .  This bill authorizes the 
               CPUC to order a mobilehome park providing water service to 
               pay restitution to current and former tenants for past 
               overcharges, but with appropriate limits.  It applies to 
               rates found to be unjust or unreasonable after December 31, 
               2012.  It provides that the reimbursement shall be 
               calculated from the first date of collection of the unjust 
               or unreasonable rate, with interest. The bill prohibits an 
               order for reimbursement if the CPUC previously found the 
               rate in question to be reasonable.

               In addition, the CPUC's authority to investigate mobilehome 
               park rates is triggered only upon receipt of complaints in a 
               number no less than 10 percent of the current population of 
               the park, including former tenants within the last five 
               years.  The bill does not specify, however, over what time 
               period to calculate the number of complaints as a percent of 
               the current population.  Moreover, the current population 
               will always fluctuate.  Thus, the author and committee may 
               wish to consider amending the bill to specify that the CPUC 
               may investigate when it receives complaints in a number no 
               less than 10 percent of the park's tenant water meters over 
               any 12-month period.

              3.   Customer Notice  .  Because customer complaints are a 
               predicate to CPUC jurisdiction to investigate mobilehome 









               park water rates and service, this bill appropriately 
               requires park owners to notify tenants of their right to 
               complain to the CPUC.  It conforms with current law in 
               requiring the notice in whatever language was used to 
               negotiate the underlying agreement between the owner and 
               tenant.  The bill specifies the text of the notice, 
               including the CPUC contact information, but also requires 
               that the park owner ensure that the notice includes the CPUC 
               public advisor's current contact information.  Given that 
               the text of the notice is specified, and to reduce the 
               burden of park owners to determine if the contact 
               information is current, the author and committee may wish to 
               consider amending the bill to strike the requirement that 
               the notice incudes the public advisor's current contact 
               information.

                                     ASSEMBLY VOTES
           
          Assembly Floor                     (74-1)
          Assembly Appropriations Committee  (16-0)
          Assembly Utilities and Commerce Committee                      
          (12-0)

                                       POSITIONS
           
           Sponsor:
           
          California Rural legal Assistance Foundation

           Support:
           
          Clean Water Action
          Comite Civico Del Valle
          Community Water Center
          Consumer Federation of California
          Environmental Justice Coalition for Water
          Division of Ratepayer Advocates
          Golden State Manufactured-home Owners League, Inc.
          PolicyLink
          Promotores Comunitarios del Desierto
          The Utility Reform Network
          Unitarian Universalist Service Committee
          Western Center on Law and Poverty

           Oppose:









           
          Western Manufactured Housing Communities Association, unless 
          amended

          Jacqueline Kinney 
          AB 1830 Analysis
          Hearing Date:  July 3, 2012