BILL ANALYSIS                                                                                                                                                                                                    �          1





                SENATE ENERGY, UTILITIES AND COMMUNICATIONS COMMITTEE
                                 ALEX PADILLA, CHAIR
          

          AB 2281 -  Torres                                 Hearing Date:  
          June 11, 2012              A
          As Amended:         May 14, 2012             FISCAL       B

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                                      DESCRIPTION
           
           Current law  establishes the Public Safety Communications Office 
          (Office), formerly the Public Safety Communications Division, 
          within the California Technology Agency to administer the state 
          911 emergency telephone system with funding from the State 
          Emergency Telephone Network Account (SETNA) derived from a 
          surcharge on telephone customers.

           Current law  requires local public agencies to establish and 
          operate a 911 system and requires the Office to reimburse the 
          local agencies with SETNA funds for the reasonable costs for 
          planning, implementation and maintenance of those systems.

           Current law  establishes the State 911 Advisory Board with 
          specified members appointed by the Governor and requires the 
          board to advise the Office on policies and procedures for the 
          Office, technical and operational standards for the 911 system, 
          training standards for county coordinators and public safety 
          answering point (PSAP) managers, the SETNA budget and 
          reimbursement decisions, and rollout of advanced 911 
          technologies.

           Current law  also requires the Board, upon request of a local 
          public agency, to conduct a hearing on any conflict between that 
          agency and the Office regarding a 911 plan and make a 
          recommendation for resolving the conflict.

           This bill  would add to the Board one member appointed by the 
          Speaker of the Assembly and one member appointed by the Chair of 
          the Senate Rules Committee.











           
           Current law  provides that any member of the Board may designate 
          any other person to attend meetings and act as that member for 
          all purposes.

           This bill  would delete the provision allowing a member of the 
          Board to designate a substitute.

                                      BACKGROUND
           
          The Warren 911 Emergency Assistance Act - In 1976, the Warren 
          911 Emergency Assistance Act was enacted in order to reduce the 
          time required for a citizen to request and receive emergency 
          aid. The Act gave Department of General Services (DGS) oversight 
          responsibilities for the state's 911 system and required local 
          public agencies to establish 911 systems. The Office reviews and 
          approves local public agencies' 911 systems and reimburses their 
          reasonable costs for planning, implementation, and maintenance 
          of approved 911 systems.

          Program costs are generally paid with SETNA funds, which are 
          derived from a statewide 911 surcharge on telephone customer 
          bills.  The surcharge is statutorily capped at 0.75 percent of 
          charges for intrastate service and currently is set at the 
          statutory minimum at 0.50 percent.

          Responsibility for administering the state's 911 system was 
          transferred from DGS to the Office of the State Chief 
          Information Officer in 2009. This office was renamed the 
          California Technology Agency by AB 2408 (Smyth, 2010), and 911 
          duties now reside in the Public Safety Communications Office 
          within that agency.  The Governor has proposed reorganizing the 
          California Technology Agency.

          911 Advisory Board - A state 911 Advisory Board was created in 
          2003 and includes 11 members, with the Chief of the Office as 
          the nonvoting chair and the following voting members:

                 One representative from the Department of the California 
               Highway Patrol;

                 Two representatives on the recommendation of the 
               California Police Chiefs Association;











                 Two representatives on the recommendation of the 
               California State Sheriffs' Association;

                 Two representatives on the recommendation of the 
               California Fire Chiefs Association;

                 Two representatives on the recommendation of the CalNENA 
               Executive Board; and 

                 One representative on the joint recommendation of the 
               executive boards of the state chapters of the Association 
               of Public-Safety Communications Officials-International, 
               Inc.


          Current law provides that the recommended members should have at 
          least two years of experience as a PSAP manager or county 
          coordinator.  All Board members serve at the pleasure of the 
          Governor for two-year terms and are limited to two consecutive 
          terms.  The Board is required to meet at least quarterly in open 
          session.  Board members are not paid but may be reimbursed for 
          travel and per diem.

          Section 53115.2 of the Government Code assigns the Board two 
          duties.  Subdivision (a) of that section requires the Board to 
          advise the Office on policies and procedures, technical and 
          operational standards for the 911 system, training standards for 
          county coordinators and public safety answering point (PSAP) 
          managers, the SETNA budget and local agency reimbursement 
          decisions, and rollout of Enhanced 911 technology.  Subdivision 
          (b) of that section requires the Board to conduct hearings and 
          provides as follows:

               (b) Upon request of a local public agency, the board shall 
               conduct a hearing on any conflict between a local public 
               agency and the division regarding a final plan that has not 
               been approved by the division pursuant to Section 53114. 
               The board shall meet within 30 days following the request, 
               and shall make a recommendation to resolve the conflict to 
               the division within 90 days following the initial hearing 
               by the board pursuant to the request.

          The cross-referenced Section 53114 has no language about 
          approval of a 911 plan.  Stakeholders and agency representatives 










          recall only one hearing the Board has ever held, and that 
          related to the Broadmoor Police Department challenging the 
          Office's denial of funding for its 911 system in 2005.  

          Next Generation 911 - A major challenge facing the Office in the 
          coming years is to migrate the current analog, voice-centric 911 
          system to "Next Generation 911," the Internet Protocol-based 
          emergency services model that enables a wide range of voice, 
          video, and data applications.  The Office has developed a 
          statewide Next Gen 911 strategy, currently is implementing pilot 
          projects, holding public hearings, and coordinating efforts with 
          federal Next Gen 911 efforts.  The California 911 Strategic Plan 
          (June 25, 2010) identified the Board as having a critical role 
          in advising the Office on the many policy challenges and 
          decisions that will be faced in planning and implementing Next 
          Gen 911 services.

                                       COMMENTS
           
              1.   Author's Purpose  . According to the author, this bill 
               will improve the effectiveness of the Board by requiring 
               members to attend meetings rather than send substitutes and 
               by requiring legislative representatives on the Board.  The 
               author states that when a Board member sends a substitute 
               to Board meetings, "lack of continuity of participation 
               creates difficulties in providing meaningful 
               contributions." 

              2.   Meeting the Next Gen Challenge  .  As stated in the 
               state's 911 Strategic Plan, an effective Board will play a 
               key role in meeting the challenges of migration to Next Gen 
               911.  To the extent that requiring members to attend 
               meetings and ensuring that the Legislature can appoint 
               members to the Board improves its effectiveness, that will 
               help the state meet the Next Gen challenge.

              3.   Clarify the Board's Hearing Duty  .  The statutory 
               provisions relating to the Board's duty to conduct a 
               hearing at the request of a local public agency do not 
               reflect the Board's practice, even if infrequent, of 
               conducting a hearing on the issue of Office decisions on 
               local agency reimbursement of 911 costs. The language 
               specifying the Board's duties should be clear before 
               deciding to add new members to the Board.  In addition, the 










               significant cost of migration to Next Gen 911 in coming 
               years will likely increase local agency dissatisfaction 
               with reimbursements from the Office and potentially result 
               in more local agency requests for a hearing.  Thus, the 
               author and committee may wish to consider amending this 
               bill to clarify that the Board's duty to conduct a hearing 
               pursuant to subdivision (b) of Section 53115.2 of the 
               Government Code relates to a conflict between the local 
               public agency and the Office on reimbursement decisions.

              4.   Technical Amendment  .  The bill provides that the 
               Chairperson of the Senate Committee on Rules shall appoint 
               one member to the Board.  This should be amended to state 
               that the Senate Committee on Rules, not the Chairperson, 
               make the appointment.

              5.   Related Legislation  .  AB 770 (Torres 2011), which 
               required the Board to advise the Office on the need for 911 
               dispatcher training, is held in Senate Appropriations 
               Committee.

              6.   Double Referral  . Should this bill be approved by the 
               committee, it should be re-referred to the Senate Committee 
               on Rules for its consideration. 

                                    ASSEMBLY VOTES
           
          Assembly Floor                     (54-22)
          Assembly Appropriations Committee  (12-5)
          Assembly Utilities and Commerce Committee                      
          (14-0)

                                       POSITIONS
           
           Sponsor:
           
          Author

           Support:
           
          California Chapter of the National Emergency Number Association

           Oppose:
           










          None on file





















          Jacqueline Kinney 
          AB 2281 Analysis
          Hearing Date:  June 11, 2012