BILL ANALYSIS                                                                                                                                                                                                    �



                                                                  AB 2459
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          ASSEMBLY THIRD READING
          AB 2459 (Torres)
          As Introduced  February 24, 2012
          Majority vote 

           UTILITIES & COMMERCE            14-0                
          APPROPRIATIONS      12-5        
           
           ----------------------------------------------------------------- 
          |Ayes:|Bradford, Fletcher,       |Ayes:|Fuentes, Blumenfield,     |
          |     |Buchanan, Fong, Fuentes,  |     |Bradford, Charles         |
          |     |Furutani, Gorell, Roger   |     |Calderon, Campos, Davis,  |
          |     |Hern�ndez, Huffman, Ma,   |     |Gatto, Ammiano, Hill,     |
          |     |Nestande, Skinner,        |     |Lara, Mitchell, Solorio   |
          |     |Swanson, Valadao          |     |                          |
          |     |                          |     |                          |
          |-----+--------------------------+-----+--------------------------|
          |     |                          |Nays:|Harkey, Donnelly,         |
          |     |                          |     |Nielsen, Norby, Wagner    |
          |     |                          |     |                          |
           ----------------------------------------------------------------- 
           SUMMARY  :   Requires the California 911 Emergency Communications 
          Office to develop and implement a public education campaign to 
          instruct the public on appropriate and inappropriate uses of the 
          911 emergency telephone number system.

           EXISTING LAW  :

          1)Requires every local public agency to have a 911 system that 
            includes police, firefighting, and emergency medical and 
            ambulance services.

          2)Allows local public agencies to have discretion to include 
            other emergency services, in the discretion of the affected 
            local public agency, such as poison control services, suicide 
            prevention services, and civil defense services.

           FISCAL EFFECT  :   According to the Assembly Appropriations 
          Committee, ongoing special fund costs in the range of $1.5 
          million annually for as long as it is determined a public 
          education campaign is necessary.  California Technology Agency 
          (CTA) notes that the campaign will be statewide and target 
          diverse populations and demographics, and that growing use of 
          constantly changing telecommunications technologies will require 








                                                                  AB 2459
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          ongoing education efforts. �State Emergency Telephone Number 
          Account]  According to the governor's budget proposal, 
          expenditures in the State Emergency Telephone Number Account are 
          projected to total about $123.5 million in 2011-12, while 
          revenues will total only $81.2 million.  This operating 
          shortfall is covered by a $15.3 million carryover balance in the 
          account plus repayment of a $28 million loan made from the 
          account to the General Fund as part of the 2010-11 Budget Act.  
          The account is projected to have a balance of only $1 million as 
          of June 30, 2013.  Some increase in the surcharge rate will 
          likely be necessary to address the apparent structural imbalance 
          in the fund in addition to funding the costs of this bill.

           COMMENTS  :   

          According to the author, "AB 2459 establishes a public education 
          program to help the public better understand the proper and 
          inappropriate uses of the 9-1-1 system.  Improved understanding 
          of the 9-1-1 emergency system will contribute to more efficient 
          utilization of emergency resources by the public.  The misuse of 
          the 9-1-1 emergency system contributes to the failure to meet 
          minimum response times in California, and endangers crime 
          victims and persons in need of emergency assistance.  AB 2459 
          tasks the California 9-1-1 Emergency Communications Office with 
          developing the program, taking input from phone carriers and the 
          responder community, including the 9-1-1 Advisory Board.  AB 
          2459 will enable members of the public to become better partners 
          in using the 9-1-1 system effectively, and thus enhance public 
          safety."

          Beginning in 1999, 9-1-1 became the national 3-digit emergency 
          call number.  Currently, over 240 million 9-1-1 calls are made 
          annually to the 6,187 public agencies serving as Public Safety 
          Answering Points (PSAPs) nationwide.  In California, over 480 
          PSAPs receive nearly 30 million calls annually.  An increasing 
          proportion of these calls are delivered by wireless and internet 
          technology (over 40% last year).  PSAPs are maintained by state 
          and local law enforcement and public safety agencies that are 
          responsible both for taking the 9-1-1 emergency calls and 
          responding to that emergency.  

          State level oversight is done by the CTA with coordination among 
          PSAPs.  CTA is assisted in this role by a statutory Advisory 
          Board made up of representative stakeholders from law 








                                                                 AB 2459
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          enforcement, public safety and communications providers;

          Evolving technology, particularly the migration to wireless 
          telephony, as well as population growth, changing public 
          expectations, and changing types of threats and emergencies 
          entailing different types of response capabilities require 
          continuous review and upgrading of 9-1-1 systems.  Landline 
          phones now provide 9-1-1 relay operators and dispatchers with 
          automatic number and location identification (ANI/ALI).  The 
          enactment of the Wireless Communications and Public Safety Act 
          of 1999 (Federal 911 Act), P.L. 106-81, and the subsequent 
          adoption of implementing regulations by the Federal 
          Communications Commission (FCC), 47 Code of Federal Regulations 
          20.18, required ANI/ALI capability for all wireless 9-1-1 calls 
          by 2002, although the system does not universally afford a level 
          of functionality at present that meets FCC standards.  The US 
          Department of Transportation is preparing to implement a digital 
          911 service, so-called NextGen 911.

          The Advisory Board provides oversight to technical and 
          operational standards for the California 9-1-1 system pertaining 
          to: 

          1)Policies, practices and procedures for the California 9-1-1 
            Emergency Communications Office.

          2)Technical and operational standards for the California 9-1-1 
            system consistent with the National Emergency Number 
            Association standards.

          3)Training standards for county coordinators and PSAP managers.
           
          4)Budget, funding, and reimbursement decisions related to the 
            State Emergency Telephone Number Account.

          5)Proposed projects and studies conducted or funded by the State 
            Emergency Telephone Number Account.

          6)Expediting the roll out of Enhanced 9-1-1 Phase II technology 
            and future Next Generation 9-1-1 operating systems. 

          This bill will require the California 911 Emergency 
          Communications Office to develop and implement a public 
          education campaign to instruct the public on appropriate and 








                                                                  AB 2459
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          inappropriate uses of the 9-1-1 emergency telephone number 
          system.

          As part of the Governor's proposed fiscal year (FY) 2012-2013 
          budget, the state 9-1-1 Advisory Board is proposed to be 
          eliminated.

          AB 770, AB 2281, ACR 130, and this bill are part of a package of 
          bills by this author directed toward improving 9-1-1 
          effectiveness.


           
          Analysis Prepared by  :    Susan Kateley / U. & C. / (916) 
          319-2083 



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