BILL ANALYSIS                                                                                                                                                                                                    �






                             SENATE JUDICIARY COMMITTEE
                             Senator Noreen Evans, Chair
                              2011-2012 Regular Session


          SB 111 (Yee)
          As Amended March 14, 2011
          Hearing Date: March 29, 2011
          Fiscal: No
          Urgency: No
          EDO:rm
                    

                                        SUBJECT
                                           
                         Civil Rights:Language Restrictions

                                      DESCRIPTION  

          This bill would make it a violation of the Unruh Civil Rights 
          Act to adopt or enforce a policy that limits or prohibits the 
          use of any language in a business establishment, unless the 
          language is justified by a business necessity and notification 
          has been provided of the circumstances and the time when the 
          language restriction is required to be observed, and of the 
          consequences for its violation. 

                                      BACKGROUND  

          In 2008, the Ladies Professional Golf Association (LPGA) 
          announced a proposed policy that would have required players on 
          the tour to be proficient in English by the end of 2009 and pass 
          an oral evaluation of their English skills or face a membership 
          suspension.  The LPGA asserted that it was important for players 
          to be able to interact with the American media and event 
          sponsors even though many of the tour's sponsors are 
          international companies, and a number of the tournaments do not 
          take place in the United States.  Notably, no other professional 
          sports team in the United States has a similar requirement.  The 
          LPGA ultimately rescinded the proposal after the author of this 
          bill, and other lawmakers, along with numerous civil rights 
          organizations, raised objections to the policy. 

          Various statutes, such as the Fair Employment and Housing Act 
          (FEHA) and the Unruh Civil Rights Act, prohibit discrimination 
          in employment, housing, public accommodation, and services 
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          provided by business establishments on the basis of specified 
          personal characteristics such as sex, race, color, national 
          origin, religion, and disability.  Over time, these statutes 
          evolved to include other characteristics such as medical 
          condition and marital status and to generally reflect the 
          state's public policy against discrimination in all forms.  

          Although the FEHA currently contains provisions that prohibit 
          employers from enacting policies that restrict the use of any 
          language among their employees, there is nothing in current law 
          that generally prohibits business establishments from placing 
          such restrictions on patrons or, in the case of the LPGA tour, 
          participants/competitors.  This bill seeks to further enhance 
          protections in the Unruh Civil Rights Act in order to prevent 
          the implementation of language restriction policies in the 
          future. 

          This bill is substantially similar to SB 242 (Yee, 2009) which 
          was vetoed by the Governor due to concerns that it would 
          increase frivolous lawsuits.  (See Comment 5 for the veto 
          message.)

                                CHANGES TO EXISTING LAW
           
           Existing law  , the Unruh Civil Rights Act, generally prohibits 
          business establishments from discriminating on the basis of sex, 
          race, color, religion, ancestry, national origin, disability, or 
          medical condition, and provides civil remedies for violations of 
          its provisions.  (Civ. Code Sec. 51 et seq.)

           Existing law  , the California Fair Employment Housing Act, 
          provides that it is an unlawful employment practice for an 
          employer to adopt or enforce a policy that prohibits the use of 
          any language in the workplace, except if that policy is 
          justified by business necessity and prescribed notice of the 
          policy and consequences for violation of the policy is given to 
          employees.  (Gov. Code Secs. 12900-12996.)

           This bill  would make it a violation of the Unruh Civil Rights 
          Act to adopt or enforce a policy that limits or prohibits the 
          use of any language in a business establishment, unless the 
          language is justified by a business necessity and notification 
          has been provided of the circumstances and the time when the 
          language restriction is required to be observed, and of the 
          consequences for its violation.  

                                                                      



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           This bill  would define "business necessity" as an overriding 
          legitimate business purpose for which all of the following are 
          true: (1) the language restriction is necessary to the safe and 
          efficient operation of the business; (2) the language 
          restriction effectively fulfills the business purpose it is 
          supposed to serve; and (3) an alternative practice to the 
          language restriction that would accomplish the business purpose 
          equally well with a lesser discriminatory impact does not exist. 
           This definition of "business necessity" is consistent with the 
          one codified in the FEHA.

           This bill  would provide for an award of damages, and attorney's 
          fees as may be determined by the court, for a violation of its 
          provisions.

           This bill  would provide that no provision of this bill shall be 
          construed to require a business establishment to provide 
          customer service in a particular language unless otherwise 
          required by law.

           This bill  would provide that any prohibitions and defenses in 
          this bill are in addition to any other prohibitions and defenses 
          of any other section of law. 

           This bill  would permit the rights and remedies provided by this 
          bill to be enforced independently of any other rights and 
          remedies. 

           This bill  would in no way alter the provisions of Government 
          Code Section 12951 which relate to the employment relationship 
          between a business establishment and its employees.
          
                                        COMMENT
           
           1.Stated need for the bill

           According to the author:

            While speaking one's native language is protected in cases of 
            employment and housing under state law, such protections are 
            not provided under the state's civil rights act, which 
            prohibits discrimination within business establishments.

            Unless English is justified by a business necessity, no one 
            should be discriminated against simply for speaking their 
            language.  SB 111 will rightfully add language to the list of 
                                                                      



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            protected classes within California's civil rights act.

          The Consumer Attorneys of California support this measure 
          writing that it "is consistent with the principles of the Unruh 
          Civil Rights Act, since language is often associated with a 
          person's national origin. Arbitrary bans on foreign languages 
          could easily be used to mask intentional discrimination on the 
          basis of national origin."  

          Also in support, the American Civil Liberties Union (ACLU) 
          writes that "this legislation makes it explicit that a business 
          establishment that requires or prohibits the use of any language 
          violates the Unruh Civil Rights Act. It is our view that under 
          the language of the Act and existing case law, business 
          establishments have been prohibited from engaging in this 
          discriminatory behavior . . . this bill makes it clear."

           2.This bill is consistent with existing provisions of the FEHA 
            and with the intent of the Unruh Civil Rights Act

           The FEHA is the principal California statute prohibiting 
          employment discrimination covering employers, labor 
          organizations, employment agencies, apprenticeship programs, and 
          any person or entity, who aids, abets, incites, compels, or 
          coerces the doing of a discriminatory act.  It prohibits 
          employment discrimination based on race or color; religion; 
          national origin or ancestry; physical disability; mental 
          disability or medical condition; marital status; sex or sexual 
          orientation; age, with respect to persons over the age of 40; 
          and pregnancy, childbirth, or related medical conditions.  The 
          FEHA also prohibits retaliation for opposing any practice 
          forbidden by the FEHA or for filing a complaint, testifying, or 
          assisting in proceedings under the FEHA.

          Under the FEHA, it is an unlawful business practice for an 
          employer to adopt or enforce a policy that limits or prohibits 
          the use of any language in any workplace, unless: (1) the 
          language is justified by a business necessity; and (2) the 
          employer has notified its employees of the circumstances and the 
          time when the language restriction is required to be observed 
          and of the consequences for violating the language restriction.  
          (Gov. Code Sec. 12951.)  These provisions were added to the FEHA 
          by AB 800 (Wesson, Chapter 295, Statutes of 2001) with the goal 
          of enhancing protection against discrimination based on national 
          origin.  Language, in many cases, is closely tied to an 
          individual's national origin, and arbitrary bans on foreign 
                                                                      



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          languages could easily be used to mask intentional 
          discrimination on the basis of national origin.

          The Unruh Civil Rights Act (the Act) specifically outlaws 
          discrimination in housing and public accommodations based on 
          sex, race, color, religion, ancestry, national origin, 
          disability, or medical condition.  (Civ. Code Sec. 51.)  The Act 
          is essentially meant to cover all arbitrary and intentional 
          discrimination by a business establishment on the basis of 
          personal characteristics to those listed above.  This bill seeks 
          to add provisions to the Unruh Civil Rights Act similar to those 
          in the FEHA, and further enhance protections against 
          discrimination.  Specifically, the bill would prohibit a person 
          or entity from adopting or enforcing a policy that limits or 
          prohibits the use of any language in a business establishment.  
          Thus, policies such as those proposed by the LPGA would be 
          prohibited, unless the policy is justified by a business 
          necessity. 

          This bill would not require business establishments to hire 
          multilingual employees, or alternatively prevent them from 
          hiring monolingual English speaking employees.  Rather, it 
          simply would prohibit unnecessary restrictions on the use of any 
          language in business establishments.  Further, business 
          establishments who, as a general matter, utilize best practices 
          in complying with the FEHA are unlikely to currently have 
          policies that arbitrarily restrict the use of any language.  
          Therefore, this bill, in practice, would seemingly not place 
          additional burdens on business establishments that do not 
          already exist under the FEHA.  

          As previously stated, language is often tied to an individual's 
          national origin, and policies restricting language usage can be 
          used as a mask for intentional discrimination.  Public policy is 
          arguably best served by prohibiting restriction on the usage of 
          any language in business establishments unless the restriction 
          is otherwise justified.

           3.This bill would provide for the same remedies as those 
            currently available for violations of the Unruh Civil Rights 
            Act

           Section 52 of the Civil Code contains the civil remedies 
          available for specified violations of the Unruh Civil Rights 
          Act.  Subdivision (a) provides that a person who violates 
          provisions that prohibit discrimination in business 
                                                                      



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          establishments is liable for actual damages, treble damages, and 
          attorney's fees.  

          This bill would provide that in an action pursuant to its 
          provisions, remedies shall be awarded as provided in subdivision 
          (a) of Section 52 of the Civil Code.  Thus, the remedies for 
          violations of the bill would be the same as those currently 
          available for violations of existing provisions of the Unruh 
          Civil Rights Act which prohibit discrimination in business 
          establishments.
           
           In addition, this bill would provide that nothing in the bill 
          shall be construed to limit application of any other remedies or 
          rights provided under the law.  Accordingly, any existing 
          protections which may exist under state law with respect to 
          discrimination on the basis of an individual's native language, 
          national origin, etc. would not be altered or eroded.
           
          4.This bill does not appear to violate the California 
            Constitution's provisions regarding English as the official 
            language of the state
                 
           In 1986, voters approved Proposition 63, which amended the 
          California Constitution to provide that English is the official 
          language of the state.  Proposition 63 also provided that "The 
          Legislature shall . . . and officials of the State of California 
          shall take all steps necessary to insure that the role of 
          English as the common language of the State of California is 
          preserved and enhanced.  The Legislature shall make no law which 
          diminishes or ignores the role of English as the common language 
          of . . . California."  (Cal. Const., art. III, section 6.)  

          The U.S. Court of Appeals for the Ninth Circuit has noted that 
          Proposition 63 is "primarily a symbolic statement concerning the 
          importance of preserving, protecting, and strengthening the 
          English language."  (Gutierrez v. Municipal Court, 838 F.2d 
          1031, 1044 (9th Cir. 1988), vacated as moot, 490 U.S. 1016 
          (1989)).  The court further noted that, in addition to its 
          symbolic nature, Proposition 63 was solely concerned with 
          "official government communications."  (Id.)  Notably, in the 
          official ballot pamphlet argument in favor of Proposition 63, 
          proponents argued that "Nothing in the amendment prohibits the 
          use of languages other than English in unofficial situations, 
          such as family communications, religious ceremonies, or private 
          business."  Because this bill would not have the effect of 
          preventing governmental communications, or for that matter, 
                                                                      



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          private business communications, from being undertaken in 
          English, it does not appear to violate these provisions of the 
          Constitution.
           
          5.Opposition's concerns

           The California Chamber of Commerce, the Associated Builders and 
          Contractors of California, the California Automotive Business 
          Coalition, the California Business Properties Association, the 
          California Framing Contractors Association, the California 
          Grocers Association, and the California Retailers Association 
          raise concern that SB 111 would have unintended consequences for 
          businesses due to the "vague and ambiguous language" in the 
          bill.  The opposition believes that it is unclear what 
          obligations businesses will have under this bill, specifically 
          "whether businesses will be required to (1) provide written 
          notice in all recognized languages to all customers regarding 
          any required language used in the establishment; or (2) ensure 
          that all menus, signage, and services offered in the 
          establishment are provided in all recognized languages."  The 
          opposition also notes concern that since SB 111 creates a 
          private right of action,
          meritless lawsuits will be filed "for the sole purpose of 
          obtaining a quick settlement." 

          It should be noted that the opposition expressed similar 
          concerns to SB 242 (Yee, 2009), specifically that the bill would 
          impose new duties on employers by requiring businesses to 
          provide services in multiple languages.  An amendment was made 
          to SB 242 addressing that concern by adding language that said 
          that this bill should not be construed so as to impose a duty on 
          businesses to provide customer service in a particular language. 
           That language was also incorporated into this bill. 
           
            6.SB 242 veto message 

           The current version of this bill is nearly identical to the 
          enrolled version of SB 242. In vetoing SB 242, the Governor 
          stated:  
                 
                While no one should be treated differently based on their 
          race or
                national origin, no single business can accommodate every 
          language
                spoken in California.  Unfortunately, under this measure, 
          any
                                                                      



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                business that treats customers differently because the 
          business may
                not be able to effectively communicate with the customer 
          could then
                be required to justify such disparate treatment in a court 
                of law.  Since this measure would have the unintended 
                effect of increasing frivolous lawsuits against 
                businesses, I am unable to sign this bill.
           

          Support  :  ACLU; Anti-Defamation League; Advancement Project; 
          California Communities United Institute; California Federation 
          of Teachers, AFT, AFL-CIO; California Nurses Association; 
          Consumer Attorneys of California

           Opposition  :  Associated Builders and Contractors of California; 
          California Automotive Business Coalition; California Business 
          Properties Association; CalChamber; Capitol Resource Family 
          Impact; California Framing Contractors Association; California 
          Grocers Association; California Retailers Association






                                        HISTORY
           
           Source  :  Author

           Related Pending Legislation  :  

          AB 887 (Atkins) would amend the Unruh Civil Rights Act to add 
          gender identity and gender expression under the definition of 
          "sex" and would define these new terms.  This bill has been 
          referred to the Assembly Judiciary Committee.

          SB 559 (Padilla) would add genetic information to the list of 
          characteristics outlined in the Unruh Civil Rights Act.  This 
          bill has been referred to the Senate Judiciary Committee. 

           Prior Legislation  :  

          AB 800 (Chapter 295, Statutes of 2001) (See Comment 2.)

          SB 242 (Yee, 2009) (See Background and Comment 6.)
                                                                      



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