BILL ANALYSIS                                                                                                                                                                                                    �






                             SENATE INSURANCE COMMITTEE
                           Senator Ronald Calderon, Chair


          SB 599 (Kehoe)                Hearing Date:  April 27, 2011  

          As Amended: April 25, 2011
          Fiscal:             Yes
          Urgency:       No
          

           SUMMARY    Would provide life insurance proceeds are to be paid 
          in the form of a lump sum payment to a beneficiary or by another 
          option that has been clearly disclosed and, furthermore, that if 
          the beneficiary does not choose one of the available options, a 
          retained asset account may be the default option only with 
          specified disclosures; failure to comply is subject to the 
          Insurance Codes' Unfair Practices Act
          . 
           DIGEST
            
          Existing law
           
          1.Specifies insurance upon life may be made payable various ways 
            including on the death of the insured. (CIC Section 10170)

          2.Requires insurance companies not to knowingly misrepresent to 
            claimants pertinent facts or policy provisions relating to any 
            issues of coverage and under related regulations of the 
            Department of Insurance, insurers are required to disclose to 
            a beneficiary all benefits, coverage, time limits or other 
            provisions of the insurance policy.  (CIC Sec. 790.03(h)(1) 
            and  CCR Sec. 2695.4(a) of Title 10)
           
          3.Provides that the relationship between the insurer and the 
            policyholder or beneficiaries under any agreement concerning 
            the terms and conditions for payment shall be that of debtor 
            and creditor and the insurer shall not be required to 
            segregate funds so held but shall hold them as a part of its 
            general corporate assets. (CIC Sec. 10170 (e))

          4.Establishes the California Life and Health Guaranty 
            Association which provides a guarantee, in the event an 
            insurer going into default, of 80 percent of the defaulting 
            insurer's contractual obligations for each valid claim under a 
            policy or contract up to a maximum of 300,000 dollars in life 




                                                 SB 599 (Kehoe), Page 2




            insurance death benefits on any one life. (CIC Secs. 1067 et 
            seq., including 1067.02(c)(1), 1067.02(c)(2) (A)(i))

          5.Provides that the CLHIGA coverage guarantee does not  extend 
            to:

               a.     Any portion of a policy or contract not guaranteed 
                 by the insurer, or under which the risk is borne by the 
                 policy or contract owner. (CIC Sec. 1067.02(b)(2)(A))
               b.     An obligation that does not arise under the express 
                 written terms of the policy or contract issued by the 
                 insurer to the contract or policy owner, including, inter 
                 alia, "claims based on side letters, riders, or other 
                 documents that were issued by the insurer without meeting 
                 applicable policy form filing or approval requirements".  
                 (CIC Sec. 1067.02(J)(ii))


          6.Sets payment-related ground rules applicable to life and 
            disability policies as follows:

               a.     An insurer may fully discharge its policy 
                 obligations and avoid all claims under a life insurance 
                 policy by making payment in accordance with the policy 
                 terms and any applicable written agreements unless it 
                 receives in its home office written notice of someone 
                 else's claim on the proceeds. (CIC Sec. 10172)
               b.     An insurer may not withhold payment of money under a 
                 life insurance policy for a period longer than reasonably 
                 necessary to transmit payment and, whenever possible, 
                 payment is to be made within 30 days of the death of the 
                 insured. (CIC Sec. 10172.5 (b))
               c.     If payment is not made within 30 days of the death 
                 of the insured, the insurer must pay interest, computed 
                 from the date of death, after expiration of the 30 day 
                 period at a rate not less than the current rate of 
                 interest on death proceeds left with the insurer. (CIC 
                 Sec. 10172.5 (a))
               d.     If a beneficiary elects in writing to receive the 
                 proceeds by other than a lump sum payment, the insurer 
                 does not have a statutory obligation to pay interest. 
                 (But can, of course, enter into a contractual obligation) 
                 (CIC Sec. 10172.5 (d))

           This bill





                                                 SB 599 (Kehoe), Page 3




           1.Defines:
               a.     "Lump-sum payment" as a single payment made directly 
                 to the beneficiary that satisfies all of the benefits 
                 owed to the beneficiary under a life insurance policy.
               b.     "Retained-asset account"  to mean any mechanism 
                 whereby the settlement of proceeds owed under a life 
                 insurance policy is accomplished by the insurer, (or an 
                 entity acting on its behalf), depositing those proceeds 
                 into an account with check or draft writing privileges, 
                 and where those proceeds are retained by the insurer 
                 pursuant to a supplemental  contract not involving 
                 annuity benefits. 

           2.Life Insurance Payoff Choice:  Provides all life insurance 
            proceeds shall be paid in a lump sum payment to the 
            beneficiary or by another method clearly disclosed in the 
            claim form. A beneficiary has the right to choose the method 
            of payment from among options that are available. 

            If no option is chosen, a retained asset account may be the 
            default  only if  the claim form provides a prominent disclosure 
            in easy to understand language, and bold and 12 point font 
            type, that informs the beneficiary that absent a choice, the 
            retained asset account will be the method of payment.  

           3.Rights of Group or Individual Policy Policyholders:  If an 
            insurer offers or recommends the option to a policyholder of 
            an individual or group life insurance policy that their 
            beneficiary receive the policy proceeds in the form of a 
            retained asset account, or any arrangement other than a lump 
            sum payment, the insurer shall provide the policyholder with 
            written information, at the time the offer or recommendation 
            is made, written information describing each available option. 
            (Page 3, lines 9 to 16)

           4.Rights of Beneficiary In Advance of a Claim:  If, in advance of 
            the time a claim is made, an insurer offers or recommends to a 
            beneficiary that they receive the settlement proceeds as a 
            retained asset account or by any means other than a lump sum 
            payment, the insurer shall provide them with written 
            information describing each of the settlement options. (Page 
            3, lines 16 to 23)

           5.Rights of a Beneficiary at the Time of a Claim:  If, at the 
            time a claim is made, an insurer offers or recommends that the 
            beneficiary receive life insurance proceeds in the form of a 




                                                 SB 599 (Kehoe), Page 4




            retained asset account then the requirements of SB 713 
            regarding notice and disclosure apply and are required. (Page 
            3, lines 23 to 27)

          6.The Unfair Fair Practices Act in the Insurance Code is made 
            expressly applicable to violations of this Act.

          7.Authorizes regulations by the Commissioner pertaining to both 
            the subdivision (f) of Section 10170 which this bill adds but 
            also as to subdivision (e)which has not been materially 
            altered since 1949 and also with regard to Insurance Code 
            Section 10172.5 which this bill does not amend.


            
           COMMENTS

            1.Purpose of the bill according to the Author:  SB 599 seeks to 
            ensure that policyholders and beneficiaries of life insurance 
            policies have an opportunity to decide if they want life 
            insurance proceeds paid out in the form of a Retained Asset 
            Account (RAA). Existing law permits insurers to require 
            beneficiaries to be paid life insurance proceeds only via an 
            RAA.  Additionally, existing law enables insurers to provide 
            information to beneficiaries regarding their life insurance 
            proceeds in a manner that essentially results in the insurers 
            automatically establishing an RAA.  RAAs have certain features 
            that can compromise consumer protection, profitability, and 
            accessibility.  

           2.Purpose according to the Department of Insurance (Sponsor):  
            This bill ensures that beneficiaries of life insurance 
            policies have an opportunity to decide how they want their 
            life insurance proceeds paid.  

            Many life insurance beneficiaries are unknowingly having their 
            insurance proceeds placed into Retained Asset Accounts (RAAs). 
             This is because existing law permits insurers to require 
            beneficiaries to receive their life insurance proceeds only 
            through an RAA.  Additionally, existing law enables insurers 
            to provide information to beneficiaries regarding their 
            proceeds in a manner that essentially results in the insurers 
            automatically establishing an RAA.  RAAs have certain features 
            that can compromise consumer protection and accessibility, 
            namely:





                                                 SB 599 (Kehoe), Page 5




                           RAAs are not traditional bank accounts and not 
                    protected by the FDIC.  Instead, they are protected by 
                    State Guarantee Associations (SGA).  SGA coverage 
                    varies by state and is governed by the state in which 
                    the beneficiary resides.  Under the California Life 
                    and Health Insurance Guarantee Association (CLHIGA), a 
                    beneficiary's RAA is only guaranteed for 80 percent of 
                    the amount up to a limit of $300,000.  The FDIC 
                    protects bank accounts for 100 percent of the amount 
                    up to a limit of $250,000.

                           RAAs appear to be similar to checking accounts 
                    because insurers provide beneficiaries with a draft 
                    book.  However, because not all retailers readily 
                    accept the RAA drafts and some RAAs have minimum draft 
                    amount requirements, the ability for consumers to 
                    adequately access their funds is limited.  

            SB 599 requires insurers to obtain a beneficiary's expressed 
            written declaration as to preferred method of benefit payment. 
             If the beneficiary does not make a designation, RAAs may be 
            used as a default form of payment only if the claim form 
            clearly discloses that in the section of the form where 
            payment is selected. The bill also requires insurers to issue 
            the beneficiary with all RAA-related disclosures specified in 
            SB 713 (Calderon), which are similar, if not more heightened, 
            to the RAA-related disclosures endorsed by the National 
            Association of Insurance Commissioners (NAIC), in all cases, 
            whether by beneficiary choice or default, that an RAA is 
            established.


          1.  Background and Discussion:  

                  a.        Retained Asset Accounts are devices used by 
                    some insurers as a means to provide life insurance 
                    beneficiaries with full access to their funds through 
                    a checking or draft account that permits them to both 
                    earn some interest (it varies among insurers) and 
                    maintain maximum liquidity; i.e. they can write a 
                    check for the full amount of the funds at any time. 

                  b.        Concern for the extent of the consumer's 
                    knowledge and awareness about RAA's arose last summer 
                    when instances of difficulty cashing RAA payment 
                    instruments arose. In response to this heightened 




                                                 SB 599 (Kehoe), Page 6




                    visibility and concern, the National Association of 
                    Insurance Commissioners promulgated a recommended 
                    template for disclosure which included the requirement 
                    that any RAA agreement be memorialized in a 
                    supplementary contract as specified in subparagraph 
                    (B) of paragraph (2) of Subdivision (f) of Section 
                    10170.

                  c.        When the policy of SB 599 is viewed from the 
                    perspective of RAA's as potential investment vehicles, 
                    the following observations can be made:
               
                        i.             RAA's represent a type of holding 
                         pen for life insurance proceeds  is both highly 
                         liquid (they can be zeroed out at any time) and 
                         which pays interest - to some degree - from the 
                         date of their establishment until the last dollar 
                         is removed. To these financial attributes, RAA 
                         couple the practical fact that the vehicle itself 
                         offers these two advantages in a way that imposes 
                         minimal demands on the bereaved until they are 
                         past their grief.

                        ii.            Financial Columnist Jane Bryant 
                         Quinn expresses a qualified "approval" for the 
                         benefit RAA's can provide "Retained-asset 
                         accounts are a reasonable and convenient choice, 
                         and will be better if better disclosed. But don't 
                         leave the money there long. For long-term 
                         support, you want the payout invested for higher 
                         income and growth." See Online Column, Jane 
                         Bryant Quinn, August 31, 2010, "Life insurance 
                         payouts: Are you earning enough on the money?

                        iii.           Once one recognizes that RAA's are 
                         both high liquidity and interest-bearing demand 
                         accounts, it is clear the pool of alternative 
                         investment vehicles is small. Among highly liquid 
                         spots to place funds, each has characteristics 
                         that may be important to the depositor.

                             �                   Retained Asset Accounts  
                              are by definition highly liquid and can be 
                              closed at any time without penalty. While 
                              they offer ease of use plus interest, 
                              formalities of their establishment may be 




                                                 SB 599 (Kehoe), Page 7




                              important to guaranty fund recognition in 
                              the event of insurer insolvency.  

                             �                   Certificates of Deposit  
                              can offer higher yields but if the money is 
                              withdrawn before maturity, a penalty 
                              results.

                             �                   Money Market Accounts  , 
                              while more flexible than CD's, may have 
                              rules that affect their fitness for a given 
                              beneficiary. These can include requirements 
                              for minimum balances, or limits on the 
                              frequency or dollar amount of checks.

                             �                   Checking and Savings 
                              accounts  may pay interest, but again program 
                              rules will matter.

                  d.        Regarding the risk of loss to the investor of 
                    both principal and interest, while various banks and 
                    credit unions will offer interest bearing checking 
                    accounts that are FDIC or NCUA insured, a brief survey 
                    of "investing" at well-known banks and credit unions 
                    indicates they pass that money off to investment 
                    partners which are neither insured or guaranteed. 
                    Principal can be lost. This is true of Bank of 
                    America, Wells Fargo, Chase Bank, and the Golden 1 
                    Credit Union.

          1.  As amended, the bill acknowledges the differing legal 
              positions under a policy of life insurance of both 
              policyholders and their beneficiaries and also the differing 
              positions of the owners of individual versus group policies. 
              The staff to the author and sponsors have done a good job 
              articulating the intended policy which they are seeking to 
              establish in this area. Continued attention to the 
              respective positions of all of these parties in the 
              practicalities of the law's operation, including vis-�-vis 
              the state guaranty fund law will make sense.  

           2.  Summary of Arguments in Support:  Supporters, including 
              Consumer watchdog, have reviewed the bill as amended and 
              state they support the bill's requirement that life insurers 
              provide beneficiaries with a choice between a lump sum 
              payment and a retained asset account, with a prominent 




                                                 SB 599 (Kehoe), Page 8




              disclosure explaining the default method of payment if 
              beneficiaries fail to make a choice. 

          3.  Other comments, based on the bill as introduced, stated:

                  a.        Most consumers expect that if a claim is made 
                    on a life insurance policy, the result should be a 
                    check rather than a checkbook.
                  b.        SB 599 offers insurance beneficiaries enhanced 
                    protections in relation to current payout practices, 
                    including preventing insurance companies from unfairly 
                    using retained policy proceeds to accrue investment 
                    benefits.
                  c.        RAA monies are not insured by the Federal 
                    Deposit Insurance Corporation (FDIC) and may not be 
                    protected by state guaranty funds. 
                  d.        A checkbook, which is not the same as full 
                    benefit payment, is a default feature of an RAA. 
                  e.        Some insurers have made it confusing or hard 
                    for beneficiaries to access their RAA funds. 
                  f.        A substantial amount of RAA funds go unclaimed 


                 4.        Summary of Arguments in Opposition:  Stating 
                    "oppose unless amended" are the Allstate Insurance 
                    Company, and the Association of California Life and 
                    Health Insurance Companies (ACLHIC) which express 
                    concern for how the disclosure requirements will mesh 
                    with insurer internal processing practices. Both 
                    parties, however, communicate an intention to continue 
                    to work to resolve these concerns and acknowledge the 
                    significant progress made.  

          5.  Amendments:  None

           6.  Prior and Related Legislation:   

                  a.        SB 713 (Calderon) of the 2011 Session proposes 
                    adoption in California of the NAIC's model for RAA 
                    Consumer disclosures which it adopted in 2010. If 
                    RAA's remain in use in California whether in 
                    accordance with the status quo or under rules such as 
                    SB 599 proposes, a disclosure statute substantially 
                    like SB 713 will be desirable.  

           




                                                 SB 599 (Kehoe), Page 9




          LIST OF REGISTERED SUPPORT/OPPOSITION
          
          Support
           
          California Department of Insurance (Sponsor)
          Congress of California Seniors (as introduced)
          Consumer Attorneys of California, (CAOC) (as introduced)
          Consumer Watchdog (as amended)
          United Policyholders (as introduced)
           
          Opposition
               
          Allstate Insurance Company
          Association of California Life and Health Insurance Companies, 
          (ACLHIC)



          Consultant: Ken Cooley (916) 651-4110