BILL ANALYSIS                                                                                                                                                                                                    �



                                                                            



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                                    THIRD READING


          Bill No:  AB 802
          Author:   Wieckowski (D)
          Amended:  6/16/14 in Senate
          Vote:     21

           
           SENATE JUDICIARY COMMITTEE  :  5-2, 6/24/14
          AYES:  Jackson, Corbett, Lara, Leno, Monning
          NOES:  Anderson, Vidak

           ASSEMBLY FLOOR  :  54-23, 1/29/14 - See last page for vote


           SUBJECT  :    Private arbitration companies:  disclosures

           SOURCE  :     Author


           DIGEST  :    This bill clarifies the information that is to be  
          disclosed with respect to consumer arbitrations administered by  
          a private arbitration company, and requires that this  
          information be made available in a format that allows the public  
          to search the information and be directly accessible from a  
          conspicuously displayed link on the Internet Web site of the  
          private arbitration company.  This bill also codifies the  
          legislative intent that private arbitration companies comply  
          with all legal obligations of this law.  

           ANALYSIS  :    Existing law, with respect to any consumer  
          arbitration commenced on or after January 1, 2003, requires a  
          private arbitration company that administers or is otherwise  
          involved in a consumer arbitration, to collect, publish at least  
          quarterly, and make available to the public in a  
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          computer-searchable format accessible on the company's Internet  
          Web site, if any, and on paper upon request, all of the  
          specified information regarding each consumer arbitration within  
          the preceding five years.

          This bill requires a private arbitration company that  
          administers or is otherwise involved in, a consumer arbitration,  
          to collect, publish at least quarterly, and make available to  
          the public on the company's Internet Web site, if any, and on  
          paper upon request, in a single cumulative report that contains  
          all of the following information regarding each consumer  
          arbitration within the preceding five years:

           1. The name of the nonconsumer party, if the nonconsumer party  
             is a corporation or other business entity, and whether the  
             consumer party was the initiating party or the responding  
             party, if known.

           2. Whether the arbitration was demanded pursuant to a  
             pre-dispute arbitration clause and, if so, whether the  
             pre-dispute arbitration clause designated the administering  
             private arbitration company.

           3. The nature of dispute involved as one of the following:   
             goods; credit; other banking or finance; insurance; health  
             care; construction; real estate; telecommunications,  
             including software and Internet usage; debt collection;  
             personal injury; employment; or other.  If the dispute  
             involved employment, the amount of the employee's annual wage  
             divided into the following ranges:  less than $100,000;  
             $100,000 to $250,000; inclusive, and over $250,000.  If the  
             employee chooses not to provide wage information, it may be  
             noted.

           4. Whether the consumer or nonconsumer party was the prevailing  
             party.  "Prevailing party" includes the party with a net  
             monetary recovery or an award of injunctive relief.

           5. The total number of occasions, if any, the nonconsumer party  
             has previously been a party in an arbitration administered by  
             the private arbitration company.

           6. The total number of occasions, if any, the nonconsumer party  
             has previously been a party in a mediation administered by  

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             the private arbitration company.

           7. Whether the consumer party was represented by an attorney  
             and, if so, the name of the attorney and the full name of the  
             law firm that employs the attorney, if any.

           8. The date the private arbitration company received the demand  
             for arbitration, the date the arbitrator was appointed, and  
             the date of disposition by the arbitrator or private  
             arbitration company.

           9. The type of disposition of the dispute, if known, identified  
             as one of the following: withdrawal, abandonment, settlement,  
             award after hearing, award without hearing, default, or  
             dismissal without hearing.  If a case was administered in a  
             hearing, indicate whether the hearing was conducted in  
             person, by telephone or video conference, or by documents  
             only.

           10.The amount of the claim, whether equitable relief was  
             requested or awarded, the amount of the monetary award, the  
             amount of any attorney's fees awarded, and any other relief  
             granted, if any. 

           11.The name of the arbitrator, his or her total fee for the  
             case, the percentage of the arbitrator's fee allocated to  
             each party, whether the waiver of any fees was granted, and,  
             if so, the amount of the waiver. 

          This bill provides that the changes made by this bill shall not  
          apply to any consumer arbitration administered before January 1,  
          2015.

          This bill requires the mandated information to be made available  
          in a format that allows the public to search and sort the  
          information using readily available software, and would require  
          that the information be directly accessible from a conspicuously  
          displayed link on the Internet Web site of the private company  
          with the identifying description: "consumer case information."   
          This bill makes other conforming changes and codifies the intent  
          of the Legislature that private arbitration companies comply  
          with all legal obligations of this bill. 

           Background

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          Arbitration is a method of alternative dispute resolution where  
          the disputing parties present their disagreement(s) to one or  
          more "neutral" third-party arbitrators whose decisions are  
          generally final and binding, in place of litigating the issues  
          in courts.  The use of mandatory arbitration clauses in consumer  
          contracts has increased immeasurably in recent years and has  
          been highly controversial for a variety of reasons, including  
          issues surrounding concerns of "repeat players" whereby an  
          arbitrator is inclined to rule in favor of corporations that  
          return to them to arbitrate future matters. Concerns are  
          particularly heightened as arbitrators do not have to follow the  
          law, decisions cannot be appealed, and proceedings are often  
          conducted without any opportunity for public scrutiny. Many of  
          these clauses are contained in adhesion contracts used by a wide  
          range of companies, including telecommunications providers,  
          banks, doctors, insurance providers, hospitals, and nursing  
          homes.  

          AB 2656 (Corbett, Chapter 1158, Statutes of 2002) was enacted as  
          part of a series of bills that sought to address concerns about  
          the private arbitration industry, to generally require private  
          arbitration companies to collect and provide certain data  
          regarding consumer arbitrations they administer, and to make  
          that information available in a computer-searchable format on  
          the company's Web site. 

           Comments  

          According to the author, existing law requires a private  
          arbitration company involved in consumer arbitration cases to  
          collect and make certain information regarding those cases  
          available to the public in a computer-searchable format,  
          accessible at the Internet Web site of the private arbitration  
          company, if it has an Internet Web site. 

          This bill modifies existing disclosure requirements and adds two  
          new required disclosures of arbitration companies.  The two new  
          requirements are:

           To disclose whether arbitration was demanded pursuant to a  
            pre-dispute arbitration clause and, if so, whether the  
            pre-dispute arbitration clause designated the administering  
            private arbitration company, and;

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           To require that the information disclosed be made available in  
            a format that allows the public to search the information, and  
            shall be directly accessible from a conspicuously displayed  
            link on the Internet Web site of the private arbitration  
            company with the identifying description: "consumer case  
            information."  This requires that private arbitration  
            companies provide the currently-required disclosures in a  
            sortable database format, rather than simply a "searchable"  
            format.

           FISCAL EFFECT  :    Appropriation:  No   Fiscal Com.:  No   Local:  
           No

           ASSEMBLY FLOOR  :  54-23, 1/29/14
          AYES: Alejo, Ammiano, Atkins, Bloom, Bocanegra, Bonilla, Bonta,  
            Bradford, Brown, Buchanan, Ian Calderon, Campos, Chau,  
            Chesbro, Cooley, Dababneh, Daly, Dickinson, Eggman, Fong,  
            Frazier, Garcia, Gatto, Gomez, Gonzalez, Gordon, Gorell, Gray,  
            Hall, Roger Hern�ndez, Holden, Jones-Sawyer, Levine,  
            Lowenthal, Medina, Mullin, Muratsuchi, Nazarian, Pan, V.  
            Manuel P�rez, Quirk, Quirk-Silva, Rendon, Ridley-Thomas,  
            Rodriguez, Salas, Skinner, Stone, Ting, Weber, Wieckowski,  
            Williams, Yamada, John A. P�rez
          NOES: Achadjian, Allen, Bigelow, Ch�vez, Conway, Dahle,  
            Donnelly, Beth Gaines, Grove, Hagman, Harkey, Jones, Linder,  
            Maienschein, Mansoor, Melendez, Morrell, Nestande, Olsen,  
            Patterson, Wagner, Waldron, Wilk
          NO VOTE RECORDED: Fox, Logue, Perea


          AL:nl  6/26/14   Senate Floor Analyses 

                         SUPPORT/OPPOSITION:  NONE RECEIVED

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