BILL ANALYSIS                                                                                                                                                                                                    �






                             SENATE JUDICIARY COMMITTEE
                         Senator Hannah-Beth Jackson, Chair
                              2013-2014 Regular Session


          AB 983 (Melendez)
          As Amended June 15, 2014
          Hearing Date: June 24, 2014
          Fiscal: No
          Urgency: No
          TH


                                        SUBJECT
                                           
                           Self-Service Storage Facilities

                                      DESCRIPTION  

          This bill would modify the California Self-Service Storage  
          Facility Act to allow:
           self-service storage facility occupants to opt-in to receiving  
            required notices by  electronic mail;
           self-service storage facility owners to have a vehicle,  
            watercraft, or trailer towed from the facility if rent and  
            other charges have not been paid for 60 days, provided the  
            owner sends the occupant a 10-day advance notice, as  
            specified; and
           parties to create additional rights, duties, and obligations  
            in a rental agreement, including the right to limit the value  
            of property an occupant may store in the storage space or the  
            right to limit an occupant's right to enter the premises or  
            storage space.

                                      BACKGROUND  

          Existing law, the California Self-Service Storage Facility Act  
          (Act), governs self-service storage facilities and specifies  
          certain procedures to be followed when their occupants are  
          delinquent in their rental payments.  When an occupant is  
          delinquent, the owner must first send a preliminary lien notice  
          that informs them that if they do not pay the amount due that  
          their right to use the space will terminate, they will be denied  
          access, and that an owner's lien will be imposed on all stored  
          property.  If the occupant fails to pay the amount, the owner  
          may then send a notice of lien sale, which states that the  
                                                                (more)



          AB 983 (Melendez)
          Page 2 of ?



          property will be sold to satisfy the lien on or after a  
          specified date (not less than 14 days after mailing) unless: (1)  
          the amount of the lien is paid; or (2) the occupant executes and  
          returns a declaration in opposition to the lien sale.  If that  
          declaration is executed and returned, the owner must file an  
          action in court to enforce the lien.

          This bill, sponsored by the California Self Storage Association,  
          would authorize self-service storage facility owners to send  
          notices required under the Act to self-service storage facility  
          occupants via electronic mail if an occupant opts to receive  
          such notices via electronic mail.  This bill would also  
          authorize an owner of a storage facility to have a vehicle,  
          watercraft, or trailer towed from the facility if rent and other  
          charges have not been paid for 60 days, provided the owner sends  
          all notices required under the Act, and provided the owner sends  
          10-day advance notice to the occupant stating the name, address,  
          and telephone number of the towing company and the street  
          address of the location where the towed property can be  
          redeemed.  Additionally, this bill would specify that existing  
          law does not impair or affect the right of the parties to create  
          additional rights, duties, and obligations in and by virtue of  
          their rental agreement, including, but not limited to, the right  
          to limit the value of the property the occupant may store in the  
          storage space or the right to limit an occupant's right to enter  
          the premises or storage space.

                                CHANGES TO EXISTING LAW
           
           Existing law  , the California Self-Service Storage Facility Act,  
          specifies remedies and procedures for self-service storage  
          facility owners when occupants are delinquent in paying rent or  
          other charges.  (Bus. & Prof. Code Sec. 21700 et seq.)

           Existing law  states that the owner of a self-service storage  
          facility and his or her heirs, executors, administrators,  
          successors, and assigns have a lien upon all personal property  
          located at a self-service storage facility for rent, labor, late  
          payment fees, or other charges, present or future, incurred  
          pursuant to the rental agreement and for expenses necessary for  
          the preservation, sale, or disposition of personal property.   
          However, any lien on a vehicle or vessel subject to registration  
          or identification under the Vehicle Code which has attached and  
          is set forth in the documents of title to the vehicle or vessel  
          shall have priority over any lien created pursuant to this Act.   
          (Bus. & Prof. Code Secs. 21702, 21702.5.)
                                                                      



          AB 983 (Melendez)
          Page 3 of ?




           Existing law  provides that if any part of the rent or other  
          charges due from an occupant remain unpaid for 14 consecutive  
          days, an owner may terminate the right of the occupant to the  
          use of the storage space at a self-service storage facility by  
          sending a notice to the occupant's last known address which  
          contains all of the following:
           an itemized statement of the owner's claim showing the sums  
            due at the time of the notice and the date when the sums  
            became due;
           a statement that the occupant's right to use the storage space  
            will terminate on a specified date (not less than 14 days  
            after the mailing of the notice) unless all sums due are paid  
            by the occupant prior to the specified date; and
           a notice that the occupant may be denied access to the storage  
            space after the termination date if the sums are not paid and  
            that an owner's lien may be imposed thereafter.  (Bus. & Prof.  
            Code Sec. 21703.)

           Existing law  provides that if an owner sends an occupant a  
          preliminary lien notice by certified mail, the owner may, upon  
          the effective date of the lien, deny the occupant access to the  
          space, enter the space, and remove property for safekeeping.   
          (Bus. & Prof. Code Sec. 21705.)

           Existing law  requires owners to send occupants a notice of lien  
          sale that states the property will be sold to satisfy the lien  
          after a specified date that is not less than 14 days from the  
          date of mailing unless: (1) the amount of the lien is paid; or  
          (2) the occupant returns a declaration in opposition to lien  
          sale in a specified form under penalty of perjury.  (Bus. &  
          Prof. Code Sec. 21705 (c).)

           Existing law  provides if a declaration in opposition to the lien  
          sale, executed under penalty of perjury, is not received by the  
          owner on or prior to the date specified in the notice of lien  
          sale, is not completed and signed by the occupant, if the  
          occupant cannot be contacted or served at the address provided  
          in the declaration, or if the occupant withdraws the declaration  
          in opposition to the lien sale in writing, the owner may sell  
          the property as specified.  (Bus. & Prof. Code Sec. 21706.)

           Existing law  states that if a valid declaration in opposition to  
          lien sale is received by the owner prior to the date set forth  
          in the notice of lien sale, the owner may enforce the lien only  
          as follows: (1) file an action to enforce the lien in small  
                                                                      



          AB 983 (Melendez)
          Page 4 of ?



          claims court, provided that the amount of the lien is within the  
          monetary jurisdiction of the court; or (2) file an action to  
          enforce the lien in any other court of competent jurisdiction.   
          (Bus. & Prof. Code Sec. 21710.)

           Existing law  permits a person claiming a right to the stored  
          goods, prior to any lien sale, to pay the lien amount and  
          reasonable expenses.  In that event, the goods shall not be  
          sold, but shall be retained by the owner subject to the court's  
          disposition of the property.  (Bus. & Prof. Code Sec. 21709.)

           This bill  would provide, in addition to the right to foreclose  
          on a vehicle, watercraft, or trailer, the owner of a  
          self-storage facility may have the vehicle, watercraft, or  
          trailer towed from the premises if rent and other charges have  
          not been paid for 60 days and all required notices have been  
          sent.  This bill would also provide that not less than 10 days  
          before having the vehicle towed, the owner shall send notice by  
          first-class mail with certificate of mailing to the occupant's  
          last known address, stating the name, address, and telephone  
          number of the towing company and the street address of the  
          location where the towed property can be redeemed.   
          Additionally, this bill would state that a towing company must  
          be licensed, as specified.

           This bill  would state that when a towing company takes  
          possession of the vehicle, watercraft, or trailer, the owner of  
          a self-storage facility shall not be liable for the property or  
          damage to the property.

           This bill  would provide that an owner of a self-storage facility  
          may send notices required by the Act to an occupant via  
          electronic mail if the occupant expressly agrees to accept  
          notice via electronic mail, if the rental agreement specifies in  
          bold type that notices will be given to an occupant by  
          electronic mail, and the owner informs the occupant of the  
          electronic mail address from which notices will be sent.

          This bill  would additionally provide that a Notice of Lien Sale  
          and Declaration in Opposition to Lien Sale must be sent via  
          postal mail to an occupant's last known address if, upon sending  
          these notices by electronic mail, the owner does not receive a  
          reply or receipt of delivery.

           This bill  would further provide that the Self-Service Storage  
          Facility Act shall not be construed to impair or affect the  
                                                                      



          AB 983 (Melendez)
          Page 5 of ?



          right of the parties to create additional rights, duties, and  
          obligations in and by virtue of the rental agreement, including,  
          but not limited to, the right to limit the value of the property  
          the occupant may store in the storage space or the right to  
          limit the occupant's right to enter the premises or storage  
          space.

                                        COMMENT
           
          1.  Stated need for the bill  
          
          The author writes:
          
            The California Self [Service] Storage law has not been updated  
            for some time.  Through the years it has become evident that  
            the use of electronic notification would be beneficial to some  
            customers but the law does not permit this. . . . Also, the  
            Declaration of Opposition allows for the use of a P.O. Box.   
            However, this makes it difficult to identify where a party can  
            be served in a dispute. . . . Additionally, many times a  
            customer will leave vehicles and boats on the property when  
            they default on payments.  This takes up valuable space and  
            there is no provision in law to have these items removed from  
            the property. . . . Finally, there have been issues where a  
            customer will assert that items left in a unit that are  
            damaged are worth more than the fair market value.  The law is  
            unclear on whether parties can agree to a maximum value of the  
            unit's contents.

          2.    Notification by electronic mail  

          This bill would modify the Self-Service Storage Facility Act to  
          allow consumers to receive notices pertaining to nonpayment of  
          rent and liens by electronic mail, provided the following four  
          conditions are met:  the occupant expressly agrees to accept  
          notice by electronic mail; the rental agreement executed by the  
          occupant specifies in bold type that notices will be given to  
          the occupant by electronic mail; the owner provides the occupant  
          with the electronic mail address from which notices will be  
          sent; and the owner notifies the occupant of any change in that  
          electronic mail address prior to an address change.

          Staff notes that the Legislature has previously authorized  
          consumers to receive certain notices by electronic mail,  
          including under the Davis-Stirling Common Interest Development  
          Act, which allows homeowners to receive documents from a  
                                                                      



          AB 983 (Melendez)
          Page 6 of ?



          homeowners association by electronic delivery if the recipient  
          has consented, in writing, to that method of delivery.  (Civ.  
          Code Sec. 4040.)  Like that provision, this bill requires the  
          express written consent of a self-storage customer before an  
          owner may deliver required notices by electronic mail.  Unlike  
          postal mail, electronic mail allows an owner and occupant to  
          communicate almost instantaneously about critical issues such as  
          the nonpayment of rent.  By not having to wait for postal  
          delivery of such things as preliminary lien notices, this bill  
          arguably helps consumers react to and address problems with a  
          self-storage owner more quickly than would be possible using  
          postal mail, and eliminates the possibility that consumers will  
          be harmed by adverse events that could have been avoided had the  
          consumer received notice more promptly.

          Additionally, this bill includes certain safeguards to protect  
          against the possibility that misdirected electronic mail would  
          adversely affect a consumer.  For example, in instances where an  
          owner sends a Notice of Lien Sale and accompanying Declaration  
          of Opposition to an electronic mail address but receives no  
          reply or receipt of delivery, this bill would require an owner  
          to dispatch printed copies of the same to an occupant via postal  
          mail to help ensure they are actually received.

          3.    Towing of vehicles
           
          A second feature of this bill is that it would permit a storage  
          facility operator to have a vehicle, watercraft, or trailer  
          towed from a self-storage facility prior to a lien sale if rent  
          has not been paid for a period of 60 days, provided the operator  
          gives the occupant a 10-day advance notice that the vehicle will  
          be towed and also notifies the occupant of the location where  
          the property (if towed) can be redeemed.  The bill further  
          requires that an owner authorize only a licensed towing company  
          to tow and store removed vehicles offsite.

          Of note, the bill states that "[w]hen the towing company takes  
          possession of the vehicle, watercraft, or trailer, the owner  
          shall not be liable for the property or damage to the property."  
           Staff observes that under existing law, when a licensed towing  
          company takes possession of a towed vehicle, the towing company  
          is already liable for damage to the vehicle that occurs in  
          transit or during its subsequent storage.  (See Veh. Code Sec.  
          22658(f).)  Consequently, a self-storage owner is likely not  
          liable already for property damage caused after a towing company  
          takes possession of a vehicle, watercraft, or trailer under  
                                                                      



          AB 983 (Melendez)
          Page 7 of ?



          existing law.

          However, it is unclear whether allowing a third-party towing  
          company to tow and store vehicles in the manner contemplated  
          would result in increased costs to the renters of storage units.  
           Ostensibly, the owner of a storage facility would be able to  
          pass any towing and/or outside storage costs on to the renter  
          via a rental agreement or contract, ultimately resulting in  
          increased costs being imposed on the consumer.  Staff notes that  
          the 10-day advance notice requirement would give a renter one  
          last chance to take corrective action prior to his or her  
          property being towed.

          4.    Additional provisions
           
          Finally, this bill would enact a series of additional clarifying  
          changes to the Self-Storage Facility Act.  One such change may  
          be more substantive than clarifying.  Under existing law, the  
          Act expressly states that it shall not be construed to impair or  
          affect the right of the parties to create additional rights,  
          duties, and obligations in and by virtue of a rental agreement.   
          (Bus. & Prof. Code Sec. 21713.)  This bill would amend that  
          provision to state that the act shall not be construed to impair  
          or affect the right of the parties to create additional rights,  
          duties, and obligations in and by virtue of the rental  
          agreement, including, but not limited to, the right to limit the  
          value of the property the occupant may store in the storage  
          space or the right to limit the occupant's right to enter the  
          premises or storage space.  This "clarifying" change in the  
          statute could be interpreted as giving a storage facility  
          operator new authority to restrict an occupant's right to enter  
          the premises or storage space by contract in a manner more  
          restrictive than that provided for in the Act, which allows for  
          the termination of an occupant's right to use the storage space  
          after 28 consecutive days of non-payment of rent.  To eliminate  
          any possibility that such a construction could be applied to  
          this section of the bill, the author has agreed to strike the  
          proposed language in the following amendment:

             Author's Amendment  :

            On page 9, lines 1 and 2, strike "or the right to limit the  
            occupant's right to enter the premises or storage space"

          Additionally, the author has noted that a number of other  
          changes proposed in an earlier version of this bill have been  
                                                                      



          AB 983 (Melendez)
          Page 8 of ?



          unintentionally retained in the current version.  The author  
          offers the following amendments to strike these inadvertent  
          changes:

             Author's Amendment  :

            On page 5, line 39, strike "by" and insert "within 14 days of  
            "

            On page 6, strike line 38, strike the entirety of page 7, and  
            insert:

            DECLARATION IN OPPOSITION TO LIEN SALE

            You must complete all sections of this declaration.  If the  
            owner cannot contact or serve you at the physical address and  
            telephone number that you provide below, this declaration  
            shall be void and the owner may sell your stored property.  I,  
            _____ (occupant's name) _____, have received the notice of  
            lien sale of the property stored at _____ (location and space  
            #) _____.  I oppose the lien sale of the property because  
            (provide a brief explanation of the reason the owner's lien  
            may not be valid.  For example, "I have paid my rent and other  
            charges in full"):

            My current address and telephone number are: 
            (physical address) 
            (city)
            (state)
            (ZIP Code)
            (telephone number)

            I understand that the lienholder may file an action against me  
            in any court of competent jurisdiction, including small claims  
            court, at the address provided above, and if a judgment is  
            given in his or her favor, I may be liable for the court  
            costs.  I also understand that this declaration is not valid  
            if (a) the address provided in this declaration is not my  
            current address or (b) I change my address at any time prior  
            to service of an action on the lien and I do not provide the  
            owner the address within 10 days of the change.

            I declare under penalty of perjury that the foregoing is true  
            and correct, and that this declaration was signed by me on  
            _____ (date) _____ at _____ (place) _____.

                                                                      



          AB 983 (Melendez)
          Page 9 of ?



            (signature of occupant).

            Return this declaration to:

            (self-service storage facility address)


           Support  :  A Storage Place - Hemet; American Self Storage;  
          American Self Storage of Santa Maria; American Self Storage of  
          Stockton; Chancello Group, Inc.; Caster Properties/A1 Self  
          Storage; RV Storage Depot; Schmitt & Co.; Security Public  
          Storage; SKS Management; StoragePRO, Inc.; Storage Solution;  
          Sure Save American Self Storage

           Opposition  :  None Known

                                        HISTORY
           
           Source  :  California Self Storage Association

           Related Pending Legislation  :  None Known

           Prior Legislation  :

          SB 279 (Emmerson, Chapter 65, Statutes of 2011) required lien  
          sales concerning property in a self-storage facility to be  
          advertised in a newspaper of general circulation in the judicial  
          district where the sale is to be held.
          AB 655 (Emmerson, Chapter 439, Statutes of 2010) revised the  
          existing declaration of objection that permits an occupant of a  
          self-service storage facility to object to a lien sale;  
          standardized the time frame in which an owner may deny an  
          occupant access to a space, enter the space, and remove the  
          property for safe keeping; and enhanced the notice of lien sale.

          AB 790 (Frommer, Chapter 267, Statutes of 2003) authorized an  
          owner to provide a preliminary lien notice by regular  
          first-class mail (in addition to certified mail) if he or she  
          obtains a certificate of mailing indicating the date of mailing,  
          but prohibited the owner from removing property until 14 days  
          after the lien date if using this method rather than certified  
          mail.

          AB 2263 (Correa, Chapter 156, Statutes of 1996) authorized  
          self-storage facilities to assess a reasonable late payment fee  
          for delinquent rental fee payments based on the monthly rent of  
                                                                      



          AB 983 (Melendez)
          Page 10 of ?



          the facility.

           Prior Vote  :

          Senate Committee on Judiciary (Ayes 2, Noes 3) (Failed passage,  
          reconsideration granted)
          Senate Business, Professions and Economic Development Committee  
          (Ayes 10, Noes 0)
          Assembly Floor (Ayes 72, Noes 3)
          Assembly Business, Professions and Consumer Protection Committee  
          (Ayes 11, Noes 1)
          Assembly Judiciary Committee (Ayes 9, Noes 0)

                                   **************