BILL ANALYSIS                                                                                                                                                                                                    �



                                                                  AB 1753
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          Date of Hearing:   April 8, 2014

                        ASSEMBLY COMMITTEE ON HUMAN SERVICES
                                  Mark Stone, Chair
                 AB 1753 (Holden) - As Introduced:  February 14, 2014
           
          SUBJECT  :  Developmental services: regional centers:  
          vendorization

           SUMMARY  :  Increases regional center consumer access to vendors  
          not included in a consumer's regional center catchment area.

          Specifically,  this bill  :

          1)Adds to the information a regional center must provide on its  
            Internet Web site a list of services provided directly to  
            consumers by the regional center or through service vendors or  
            contractors that adheres to a statewide formatting standard  
            and is updated at least quarterly.

          2)Authorizes a service vendor to provide services specified in a  
            consumer's individual program plan upon the request of a  
            consumer or his or her representative, as specified, if the  
            service vendor is not vendorized by the regional center  
            serving the consumer but is vendorized by another regional  
            center and meets other specified criteria. 
           
          EXISTING LAW  

          1)Establishes an entitlement to services for individuals with  
            developmental disabilities under the Lanterman Developmental  
            Disabilities Services Act (Lanterman Act).  (WIC 4500 et seq.)

          2)Grants all individuals with developmental disabilities, among  
            all other rights and responsibilities established for any  
            individual by the United States Constitution and laws and the  
            California Constitution and laws, the right to treatment and  
            habilitation services and supports in the least restrictive  
            environment.  (WIC 4502)

          3)Establishes a system of 21 nonprofit regional centers  
            throughout the state to identify needs and coordinate services  
            for eligible individuals with developmental disabilities and  
            requires the Department of Developmental Services (DDS) to  
            contract with regional centers to provide case management  








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            services and arrange for or purchase services that meet the  
            needs of individuals with developmental disabilities, as  
            defined.  (WIC 4620 et seq.)

          4)Requires the development of an IPP for each regional center  
            consumer, which specifies services to be provided to the  
            consumer, based on his or her individualized needs  
            determination and preferences, and defines that planning  
            process as the vehicle to ensure that services and supports  
            are customized to meet the needs of consumers who are served  
            by regional centers.  (WIC 4512)

          5)Requires the IPP planning processes to include:

             a)   A statement of the individual's goals and objectives, a  
               schedule of the type and nature of services to be provided  
               and other information and considerations, as specified;

             b)   Review and modification, as necessary, by the regional  
               center's planning team no less frequently than every three  
               years; and

             c)   Statewide training and review of the IPP plan creation,  
               as specified.  (WIC 4646.5)

          1)Provides that a consumer who is or has been determined to be  
            eligible for services by a regional center shall also be  
            considered eligible by any other regional center if he or she  
            has moved to another location within the state.  (WIC 4643.5  
            (a))

          2)Requires the level and types of services and supports  
            specified in a consumer's IPP to be authorized and secured, if  
            available, pending the development of a new IPP, whenever a  
            consumer transfers from one regional center catchment area to  
            another.  Requires a regional center in a catchment area to  
            which a consumer has transferred to convene a meeting to  
            develop a new IPP within 30 days if the services and supports  
            in the consumer's existing IPP are not available, and prior to  
            approval of a new IPP, requires the regional center to provide  
            alternative services and supports to the consumer that best  
            meet his or her IPP objectives in the least restrictive  
            setting.  (WIC 4643.5 (c))

          3)Creates a process by which regional centers may "vendorize"  








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            service providers, thereby providing a path to contract for  
            services with that provider and ensuring maximum flexibility  
            and availability of appropriate services and support for  
            persons with developmental disabilities.  (WIC 4648) 

          4)Authorizes regional centers to solicit an individual or agency  
            through a request for proposals or other means to provide  
            needed services or supports not presently available, provided  
            it is necessary to expand the availability of needed services  
            of good quality.  (WIC 4648(e)(1))

          5)Prohibits a regional center from providing direct treatment  
            and therapeutic services to a consumer and instead requires  
            the utilization of appropriate public and private community  
            agencies and service providers to obtain those services for  
            its consumers, except in emergency situations.  (WIC 4648 (f))

          6)Requires regional centers to provide the consumer, his or her  
            parent, legal guardian, or other appropriate authorized  
            representative, as specified, at least annually, a statement  
            of services and supports the regional center purchased, for  
            the purpose of ensuring that the services are delivered.  (WIC  
            4648(h)) 

          7)Sets forth specific requirements and annual performance  
            objectives for contracts between DDS and regional centers.   
            (WIC 4629) 

          8)Provides that each contract between DDS and a regional center  
            must include a requirement that the regional center adopt,  
            maintain, and post on its Internet Web site a board-approved  
            policy regarding transparency and access to public  
            information, and requires that policy to provide, at a  
            minimum, information regarding requests for proposals, service  
            provider rates, documentation related to establishment of  
            negotiated rates, audits, and other forms, as specified.  (WIC  
            4629.5)
           
          FISCAL EFFECT  :  Unknown.

           COMMENTS  :  While the current regional center system is intended  
          to ensure people with developmental disabilities have access to  
          necessary services and supports, there is no requirement for  
          identical services to be available across all regional center  
          catchment areas.  This bill seeks to ensure continuity of  








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          services and increase access to desired and appropriate services  
          for regional center consumers by easing vendorization  
          requirements for vendors providing services across catchment  
          area lines.

           Background  :  The Lanterman Act guides the provision of services  
          and supports for Californians with developmental disabilities.   
          Each individual under the Act, typically referred to as a  
          "consumer," is legally entitled to treatment and habilitation  
          services and supports in the least restrictive environment.   
          Lanterman Act services are designed to enable all consumers to  
          live more independent and productive lives in the community. 

          The term "developmental disability" means a disability that  
          originates before an individual attains 18 years of age, is  
          expected to continue indefinitely, and constitutes a substantial  
          disability for that individual.  It includes intellectual  
          disabilities, cerebral palsy, epilepsy, and autism spectrum  
          disorders (ASD).  Other developmental disabilities are those  
          disabling conditions similar to an intellectual disability that  
          require treatment (i.e., care and management) similar to that  
          required by individuals with an intellectual disability.  This  
          does not include conditions that are solely psychiatric or  
          physical in nature, and the conditions must occur before age 18,  
          result in a substantial disability, be likely to continue  
          indefinitely, and involve brain damage or dysfunction.  Examples  
          of conditions might include intracranial neoplasms, degenerative  
          brain disease or brain damage associated with accidents. 

          Direct responsibility for implementation of the Lanterman Act  
          service system is shared by the Department of Developmental  
          Services (DDS) and 21 regional centers, which are private  
          nonprofit entities, established pursuant to the Lanterman Act,  
          that contract with DDS to carry out many of the state's  
          responsibilities under the Act.  The principal roles of regional  
          centers include intake and assessment, individualized program  
          plan development, case management, and securing services through  
          generic agencies or purchasing services provided by vendors.   
          Regional centers also share primary responsibility with local  
          education agencies for provision of early intervention services  
          under the California Early Intervention Services Act.  

           Regional centers  :  The 21 regional centers throughout the state  
          serve over 260,000 consumers who receive services such as  
          residential placements, supported living services, respite care,  








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          transportation, day treatment programs, work support programs,  
          and various social and therapeutic activities.  Approximately  
          1,300 consumers reside at one of California's four Developmental  
          Centers-and one state-operated, specialized community  
          facility-which provide 24-hour habilitation and medical and  
          social treatment services.  

          Services provided to people with developmental disabilities are  
          determined through an individual planning process.  Under this  
          process, planning teams-which include, among others, the  
          consumer, his or her parent(s) or other legally authorized  
          representative, and one or more regional center  
          representatives-jointly prepare an Individual Program Plan (IPP)  
          based on the consumer's needs and choices.  The Lanterman Act  
          requires that the IPP promote community integration and maximize  
          opportunities for each consumer to develop relationships, be  
          part of community life, increase control over his or her life,  
          and acquire increasingly positive roles in the community.  The  
          IPP must give the highest preference to those services and  
          supports that allow minors to live with their families and  
          adults to live as independently as possible in the community. 

          While some regional center catchment areas are geographically  
          expansive, others provide services alongside many other regional  
          centers, often due to higher, more concentrated populations.   
          For example, Inland Regional Center, which covers San Bernardino  
          and Riverside Counties, serves around 28,300 consumers, whereas  
          neighboring Los Angeles County includes seven regional center  
          catchment areas, which together serve over 82,600 consumers.   
          Relative to this example and other similar examples throughout  
          the state, this bill seeks to better facilitate a consumer's  
          ability to receive services from providers across nearby county  
          lines, as well as access services from providers whose  
          reasonable reach goes across many catchment areas, as is the  
          case with Los Angeles County and the Bay Area.

           The vendorization process  :  Prior to being approved to receive  
          funding from a regional center for providing services to a  
          consumer, a service provider must become vendored by the  
          regional center that oversees the catchment area in which the  
          provider is located.  This "vendorization" process includes  
          verifying that the provider is qualified to provide the planned  
          services and meets all other regulatory standards and  
          requirements.  It is important to note that vendorization makes  
          a provider eligible to provide services paid for by the regional  








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          center, but does not guarantee the regional center will refer  
          consumers.  Furthermore, there is nothing precluding a vendor  
          from being vendorized by more than one regional center.  There  
          are over 45,000 vendors that provide services paid for by  
          regional centers in California.

          A regional center must approve the vendorization of a provider  
          within 45 days, provided that the applicant provider has  
          satisfied all application and program requirements.  This  
          includes meeting staffing ratio requirements, based on the level  
          and types of services, and obtaining from the appropriate agency  
          or department any required license, registration, credential,  
          certificate or permit necessary to lawfully provide the  
          anticipated services.  If an applicant provider fails to comply  
          with these vendorization requirements, the regional center must  
          also act to deny vendorization within 45 days of receiving the  
          vendor applicant's completed application.  The written  
          notification of denial must include a statement of the  
          applicant's right to appeal the decision within 30 days and  
          other information pertaining to the appeals process.

           Regional center rates  :  Current statute and regulations set  
          forth rate requirements for regional centers to adhere to when  
          contracting with vendors to provide services to consumers.   
          There are different types of rates for services provided in  
          different settings, many of which are negotiated between  
          regional centers and vendors and are subject to a cap as a  
          result of the state's cost-containment efforts over the last six  
          years.  July 1, 2008 marked the original implementation date for  
          statewide and regional center median rates, with a requirement  
          that regional centers do not negotiate rates higher than the  
          lower of the two median rates for services.  Each regional  
          center is required to annually certify to DDS its median rate  
          for each negotiated rate service, which DDS verifies during its  
          biennial fiscal audit of the regional center.  Despite the  
          median rate cap, a regional center can obtain a rate increase  
          from DDS under health and safety exemptions if the regional  
          center can demonstrate the exemption is necessary for the health  
          and safety of consumers.
            
           Need for the bill  :  Each regional center is charged with seeking  
          out and contracting with service providers that meet the needs  
          identified in a consumer's IPP.  However, a consumer's transfer  
          from one catchment area to another, status as a child in foster  
          care, location with respect to necessary services, language  








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          needs, and variation in types of services provided for a  
          diagnosis like autism spectrum disorder (ASD) are all factors  
          that may result in a consumer necessitating the services of a  
          provider that is not vendorized by the consumer's regional  
          center.

          According to the author, "The Lanterman Act created the regional  
          center system to provide services to Californians with  
          developmental disabilities designed to enable them to live  
          within their own communities.  The consumer's reasons for  
          selecting a service provider from outside of the regional center  
          may be due to a variety of reasons including a desire for  
          continuity of care, the need for a type of service unavailable  
          within the consumer's regional center or the geographic  
          proximity of the service provider."

          With respect to children with ASD, in particular, the author  
          states, "In the case of children with Autism, continuity of  
          services is particularly important.  Children may suffer  
          setbacks in their course of treatment which will entail  
          additional long-term expense for the State and, equally  
          important, a loss of progress for the individual.  The approved  
          resources available in one regional center may not be available  
          in another or may not be geographically convenient in the other  
          regional center.  For example, some evidence-based behavioral  
          treatment options may be vendored in one regional center but not  
          in an adjacent regional center catchment area.  This  
          unnecessarily limits the choice of providers and services the  
          consumer or their family can select."

           Arguments in opposition  :  The Association of Regional Center  
          Agencies (ARCA) rebuts the expressed need for this bill, stating  
          that the current vendorization process is a more viable option  
          for ensuring access to providers across catchment areas.   
          According to ARCA, "When a regional center vendorizes a program,  
          it is responsible for [quality assurance (QA)] oversight and  
          monitoring of that program.  If a vendor could provide services  
          outside of their catchment area in the fashion described by this  
          bill, that work would be invisible to the vendoring regional  
          center - and its QA requirements.  Additionally, by not having  
          an office in the catchment area in which a service provider  
          works, oversight would be further impacted.  With employees  
          working at a distance, it would be difficult for the provider to  
          ensure staff oversight for maintenance of quality.  In short,  
          there is no mechanism to either track the number of individuals  








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          receiving those services, or provide oversight. Creating such a  
          mechanism would require significant investments in statewide IT  
          upgrades."

           Staff comments  :  Current law does not prohibit a regional center  
          from referring a consumer to, and paying for, a provider that is  
          vendorized by another regional center without needing to  
          vendorize the provider itself.  This practice is often referred  
          to as a "courtesy vendorization," and the regional center paying  
          for the services of the provider coming from another regional  
          center catchment area is the "user regional center."  However,  
          supporters of this bill claim that this option is not always  
          guaranteed, putting some consumers seeking timely and more  
          appropriate services or continuity of services at a  
          disadvantage.  

          Rather than relying on regional center discretion to determine  
          when a courtesy vendorization is appropriate, this bill places a  
          requirement on regional centers to pay for services provided by  
          an outside vendor if a consumer or authorized representative  
          requests the services of the provider to meet needs established  
          in the consumer's IPP and the provider meets the following  
          requirements:
           
          1) The provider is in good standing with its vendoring regional  
            center;

          2)Services are provided at no additional charge to the consumer  
            or the consumer's regional center; and

          3)The services provided are consistent with, and provided at the  
            same level of care and professionalism as, those indicated in  
            the provider's vendorization contract with the vendoring  
            regional center.

          While these requirements are intended to ensure integrity in the  
          provision of and payment for services outside of the  
          vendorization process, the current language may not provide  
          adequate safeguards.

          With respect to rates paid for services under current law and in  
          this bill, the rate paid by the vendoring regional center  
          prevails for vendors that provide services across catchment area  
          lines.  Although this bill requires a vendor to provide services  
          at no additional charge to the user regional center or the  








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          consumer, it allows a vendor to receive the same rate from the  
          user regional center as it receives from the vendoring regional  
          center, despite whether that rate exceeds the user regional  
          center's median rate.  The end result of this could be a user  
          regional center paying higher rates for the same services to  
          providers it has not vendorized than it pays to providers it has  
          vendorized with a decreased capacity for oversight of the  
          providers from other catchment areas.  Conversely, if a vendor  
          becomes vendorized by a second regional center, the service  
          rates would be consistent with the median rate requirements at  
          the new regional center. 

          Additionally, the requirement that a vendor providing services  
          under this bill is in good standing with its vendoring regional  
          center may provide a false sense of oversight.  Section 54326 of  
          Title 17 of the California Code of Regulations requires regional  
          centers to "take routine action" to ensure vendors have no  
          convictions and have not been found liable for fraud or abuse,  
          and to ensure vendors are serving consumers with the valid  
          licenses, certificates and credentials required.  However, the  
          current regional center system is not built for the information  
          resulting from this review to be freely shared between regional  
          centers, and there is no mechanism for oversight by the  
          vendoring regional center of the provider's services and  
          comportment outside of the catchment area, further raising the  
          issue of a lack of accountability and a reduced capacity for  
          oversight on the part of the vendoring regional center and the  
          user regional center.  Should this bill move forward, the author  
          may want to address the ability of either the vendoring regional  
          center or the user regional center to be able to have greater  
          oversight over vendors providing services across catchment area  
          lines to ensure the needs of consumers are being met.

           PROPOSED TECHNICAL AMENDMENT  :  For infants and toddlers under 3  
          years of age within the regional center system, the plan  
          generated for provision of services is called an individualized  
          family service plan (IFSP).  Similar to the IPP, the IFSP  
          dictates the services to be provided to a child to meet his or  
          her developmental and early intervention needs.  This bill  
          mentions a consumer or specified representative's ability to  
          request services from a provider outside of his or her regional  
          center catchment area to provide services indicated in the IPP,  
          but makes no mention of an IFSP.  Staff recommends the following  
          amendment to clarify broad application of the provisions of this  
          bill for all individuals served by a regional center: 








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          1)On page 5, line 26, after "plan" insert:
            or individualized family service plan
          
           PRIOR LEGISLATION  :

          AB 1089 (Calderon) 2013, established timelines for the transfer  
          of files and provision of services to children in foster care  
                                                    who are also receiving early intervention services and other  
          developmental services through a regional center or local  
          education agency.  This bill died in Senate Human Services  
          Committee.

          SB 468 (Emmerson and Beall) Chapter 683, Statutes of 2013,  
          requires DDS, upon approval of federal funding, to establish and  
          implement a state Self-Determination Program for regional center  
          consumers that grants program participants and their families an  
          individual budget and increased flexibility, choice, and greater  
          control over decisions, resources, and services and supports to  
          implement their IPP.

           REGISTERED SUPPORT / OPPOSITION  :   

           Support 
           
          The Interdisciplinary Council on Development and Learning
          Professional Child Development Associates
          California Association for Health Services at Home (CAHSAH)
          Child Development Institute
          Performing Arts Studio West
          Greenhouse Therapy Center
          146 Individuals

           Opposition 
           
          Association of Regional Center Agencies (ARCA)
           
          Analysis Prepared by  :    Myesha Jackson / HUM. S. / (916)  
          319-2089