BILL ANALYSIS                                                                                                                                                                                                    �



                                                                            



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                                    THIRD READING


          Bill No:  AB 2171
          Author:   Wieckowski (D), et al.
          Amended:  8/22/14 in Senate
          Vote:     21

           
           SENATE JUDICIARY COMMITTEE  :  5-2, 6/24/14
          AYES:  Jackson, Corbett, Lara, Leno, Monning
          NOES:  Anderson, Vidak

          SENATE APPROPRIATIONS COMMITTEE  :  5-0, 8/14/14
          AYES:  De Le�n, Hill, Lara, Padilla, Steinberg
          NO VOTE RECORDED:  Walters, Gaines

           ASSEMBLY FLOOR  :  42-23, 5/28/14 - See last page for vote


           SUBJECT  :    Residential care facilities for the elderly

           SOURCE  :     California Advocates for Nursing Home Reform
                      Consumer Attorneys of California


           DIGEST  :    This bill establishes a bill of rights for residents  
          of Residential Care Facilities for the Elderly (RCFEs).  

           Senate Floor Amendments  of 8/22/14 strike the private right of  
          action; add new rights to the list of rights for residents; and  
          make technical and clarifying changes.

           ANALYSIS  :    Existing law:

           1. The California Residential Care Facilities for the Elderly  
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             Act, provides a licensing structure administered by the  
             Department of Social Services (DSS) for RCFEs. 

           2. Defines an RCFE to mean a housing arrangement chosen  
             voluntarily by persons 60 years of age or over, or their  
             authorized representative, where varying levels and  
             intensities of care and supervision, protective supervision,  
             personal care, or health-related services are provided, based  
             upon their varying needs, as determined in order to be  
             admitted and to remain in the facility.  Persons under 60  
             years of age with compatible needs may be allowed to be  
             admitted or retained, as specified. 

           3. Requires DSS to inspect and license RCFEs, and authorizes it  
             to enter and inspect any place providing personal care,  
             supervision, and services, at any time, with or without  
             advance notice, to secure compliance with, or to prevent a  
             violation of the Act. 

           4. Requires, within 90 days after a facility accepts its first  
             resident for placement following its initial licensure, DSS  
             to inspect the RCFE to evaluate compliance with rules and  
             regulations and to assess the RCFE's continuing ability to  
             meet regulatory requirements.  The licensee shall notify the  
             department, within five business days after accepting its  
             first resident for placement, that the facility has commenced  
             operating.  DSS is authorized to take appropriate remedial  
             action.  

           5. Prescribes maintenance and operational requirements for  
             RCFEs for the safety and well-being of the residents and  
             employees.  

           6. Requires every licensed RCFE, at the request of a majority  
             of its residents, to assist the residents in establishing and  
             maintaining a resident-oriented facility council, which must  
             be composed of residents of the facility and may include  
             family members of residents of the facility.  Existing law  
             authorizes that council, among other things, to make  
             recommendations to facility administrators to improve the  
             quality of daily living in the facility and may negotiate to  
             protect residents' rights with facility administrators. 

           7. Provides that each RCFE resident has personal rights,  

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             including but not limited to, 18 enumerated personal rights.   


           8. Provides that no RCFE may prohibit the formation of a family  
             council, and, when requested by a member of the resident's  
             family or the resident's responsible party, the family  
             council shall be allowed to meet in a common meeting room of  
             the facility during mutually agreed upon hours. 

           9. Prohibits facility policies on family councils to limit the  
             right of residents and family members to meet independently  
             with outside persons, including members of nonprofit or  
             government organizations or with facility personnel during  
             nonworking hours, and the RCFE is required to provide the  
             family council with adequate space on a prominent bulletin  
             board or other posting area for the display of meeting  
             notices, minutes, and newsletters. 

           10.Requires an RCFE admission agreement to include an  
             explanation of the resident's right to notice prior to an  
             involuntary transfer, discharge, or eviction. 

          This bill:

           1. Establishes the RCFE residents' bill of rights, with some of  
             the following enumerated rights, which do not diminish a  
             resident's constitutional rights or any other rights set  
             forth in other state or federal laws and regulations:

                 To be accorded dignity in their personal relationships  
               with staff, residents, and other persons;

                 To be granted a reasonable level of personal privacy in  
               accommodations, medical treatment, personal care and  
               assistance, visits, communications, telephone  
               conversations, use of the Internet, and meetings of  
               resident and family groups;

                 To confidential treatment of their records and personal  
               information and to approve their release, except as  
               authorized by law;

                 To be encouraged and assisted in exercising their rights  
               as citizens and as residents of the facility;

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                 To be free from interference, coercion, discrimination,  
               and retaliation in exercising their rights;

                 To be accorded a safe and habitable environment;

                 To care, supervision, and services that meet their  
               individual needs, that is delivered by staff, that are  
               sufficient in numbers, qualifications, and competency to  
               meet their needs;

                 To make choices concerning their daily life in the  
               facility;

                 To fully participate in planning their care, including  
               the right to attend and participate in meetings or  
               communications regarding the care and services, and to  
               involve persons of their choice in the planning process;  
               the facility is required to provide necessary information  
               and support to ensure that residents direct the process to  
               the maximum extent possible, and are enabled to make  
               informed decisions and choices;

                 To be free from neglect, financial exploitation,  
               involuntary seclusion, punishment, humiliation,  
               intimidation, and verbal, mental, physical, or sexual  
               abuse;

                 To contact DSS, the long-term care ombudsman, or both,  
               regarding grievances against the facility, and the facility  
               is required to post the telephone numbers and addresses for  
               the local offices of DSS and ombudsman program,  
               conspicuously in the facility foyer, lobby, residents'  
               activity room, or other location easily accessible to  
               residents;

                 To be fully informed, as evidenced by the resident's  
               written acknowledgement, prior to or at the time of  
               admission, of all rules governing residents' conduct and  
               responsibilities, and all rules established by a facility  
               is required to be reasonable and not violate any personal  
               or lawful rights;

                 To share a room with the resident's spouse, domestic  

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               partner, or a person of the resident's choice when both  
               spouses, partners, or residents live in the same facility  
               and consent to the arrangement;

                 To select their own physicians, pharmacies, privately  
               paid personal assistants, hospice agency, and health care  
               providers in a manner that is consistent with the  
               resident's contract of admission or other rules of the  
               facility;

                 To have prompt access to review all of their records and  
               to purchase photocopies, and photocopied records would be  
               required to be promptly provided, not to exceed two  
               business days, at a cost not to exceed the community  
               standard for photocopies;

                 To move from the facility;

                 To have relatives and other individuals of the  
               resident's choosing visit during reasonable hours,  subject  
               to the resident's right to withdraw consent;

                 To organize and participate in a resident council;

                 To protection of their property from theft or loss; and

                 To keep, have access to, and use their own personal  
               possessions, including toilet articles, and to keep and be  
               allowed to spend their own money, unless limited by statute  
               or regulation.

           1. Provides that provisions of this bill apply to privately  
             owned RCFEs.

           2. Prohibits a licensed RCFE from discriminating against a  
             person seeking admission or a resident based on sex, race,  
             color, religion, national origin, marital status, registered  
             domestic partner status, ancestry, actual or perceived sexual  
             orientation, or actual or perceived gender identity.

           3. Provides that no provision of a contract of admission shall  
             require that a resident waive benefits or rights to which he  
             or she is entitled under this bill or provided by federal or  
             other state law or regulation.

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           4. Authorizes residents' family members, friends, and  
             representatives to organize and participate in a family  
             council.

           5. Requires, at admission, an RCFE staff person to personally  
             advise a resident and the resident's representative of, and  
             give a complete written copy of, the rights enumerated in  
             this bill and the personal rights enumerated in the  
             California Code of Regulations. 

           6. Requires the licensee to have each resident and the  
             resident's representative sign a copy of the resident's  
             rights, and the licensee shall include the signed copy in the  
             resident's record.

           7. Requires RCFEs to prominently post, in areas accessible to  
             the residents and their representatives, a copy of the  
             residents' rights, which would be required to be posted both  
             in English and in any other language in a facility in which  
             5% or more of the residents can only read that other  
             language.

           8. Requires the RCFE to provide initial and ongoing training  
             for all members of its staff to ensure that residents' rights  
             are fully respected and implemented.

           Background
           
          RCFEs are assisted living facilities for individuals over 60  
          years old, and individuals under 60 with compatible needs, where  
          varying levels and intensities of care and supervision,  
          protective supervision, or personal care are provided.  As of  
          2013, there were over 7,500 licensed RCFEs in the state with a  
          total capacity of 174,108 residents.  Approximately  
          three-quarters of RCFEs are licensed for six or fewer residents,  
          yet the majority of RCFE residents (71%) live in a 50-plus bed  
          RCFE.  The Community Care Licensing Division (CCL) of DSS  
          administers RCFE licensing and, due to recent budget cutbacks,  
          inspects RCFE facilities once every five years for licensing  
          violations.

          This bill is part of a broad package of bills referred to as the  
          Residential Care Facilities for the Elder Reform Act of 2014,  

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          which was prompted, in part, by the recent mishandling of an  
          RCFE closure following license revocation.  Eden Manor, a former  
          RCFE in Oakland, was in financial trouble in early 2012 but  
          continued operation until it was finally taken over by new  
          management in March 2013.  CCL began the process of revoking the  
          facility's license, but that process has not yet been finalized.  
           Meanwhile, two of the facility's managers were operating a  
          facility in Castro Valley called Valley Springs Manor which  
          itself was providing seriously deficient care and was ordered to  
          close in October 2013.  

          Following the revocation of the Valley Springs Manor license,  
          most of the staff did not return to work, and the 19 residents  
          were left to the care of a facility janitor and cook, who  
          finally called 911 for help.  According to a DSS departmental  
          report on the closure of Valley Springs Manor, "[DSS] fell short  
          of its mission to protect the health and safety of residents in  
          Valley Springs Manor.  [CCL] erred in not ensuring, through  
          successful engagement with local partners, that relocation  
          arrangements for all of the residents were complete.  [CCL] also  
          clearly erred in not directing existing staff or deploying  
          additional field staff to remain on site until the transfer of  
          the residents was completed and the facility was closed."

          A recent report has highlighted the problem with California's  
          RCFE laws:

               In 1985, the California Legislature passed the California  
               Residential Care Facilities for the Elderly Act, which  
               established a separate category for [RCFEs] licensed by  
               [DSS]. . . . The legislative intent of the RCFE Act of 1985  
               was to establish three levels of care within the RCFE  
               regulatory structure to address the fluctuating health and  
               care needs of older residents.  Unfortunately, this section  
               of the act is subject to Budget Act appropriations and has  
               never been implemented.  Thus, for the past 28 years, CCL  
               has maintained a "one size fits all" approach to  
               residential care for elders, stretching the regulations to  
               accommodate an ever-growing acuity level among residents,  
               and allowing non-medical RCFEs - regardless of size - to  
               accept and retain residents with acute medical needs. . . .  
               This "one size fits all" regulatory approach no longer  
               makes sense.  (Cal. Advocates for Nursing Home Reform,  
               Residential Care in California:  Unsafe, Unregulated &  

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               Unaccountable (2013) pp. 4-5.)

          That report recommended that the Legislature and DSS take  
          immediate action to protect the elder and dependent adults  
          living in RCFEs by adopting recommendations, among other things,  
          to create a tiered level of care system, require CCL to conduct  
          annual RCFE inspections, strengthen complaint investigations and  
          appeal processes, increase penalties for violations, establish a  
          private right of action to stop illegal RCFE activities, and  
          establish a comprehensive statutory residents' bill of rights.   
          (Id. at pp. 12-13.)

           Prior Legislation
           
          SB 1166 (Mello, Chapter 1115, Statutes of 1989) enacted the  
          Residential Care Facilities for the Elderly Reform Act of 1989.

          SB 1676 (Wyman, Chapter 1372, Statutes of 1985) authorized a  
          series of civil penalties that could be imposed against an RCFE  
          in addition to license revocation or suspension.

           FISCAL EFFECT  :    Appropriation:  No   Fiscal Com.:  Yes    
          Local:  Yes

           SUPPORT  :   (Verified  8/25/14)

          California Advocates for Nursing Home Reform (co-source)
          Consumer Attorneys of California (co-source) 
          Alliance on Aging 
          American Association of Retired Persons
          Assisted Living Consumer Alliance  
          Bet Tzedek Legal Services 
          California Alliance for Retired Americans 
          California Assisted Living Association 
          California Commission on Aging 
          California Conference Board of the Amalgamated Transit Union 
          California Conference of Machinists 
          California Continuing Care Residents Association 
          California Long-Term Ombudsman Association
          California Professional Firefighters
          California Senior Legislature 
          California State Retirees
          California Teamsters Public Affairs Council 
          Congress of California Seniors 

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          Consumer Advocates for RCFE Reform 
          Consumer Federation of California 
          Contra Costa Advisory Council on Aging 
          County of San Bernardino
          County of San Diego
          Elder Abuse Task Force of Santa Clara County 
          Elder Law & Advocacy 
          Engineers and Scientists of California - IFPTE Local 20, AFL-CIO  

          Equality California 
          International Longshore and Warehouse Union 
          Johnson Moore Trial Lawyers 
          Long Term Care Services of Ventura County, Inc. 
          Moran Law 
          National Association of Social Workers - California Chapter 
          National Consumer Voice for Quality Long-Term Care 
          National Senior Citizens Law Center 
          Office of the State Long-Term Care Ombudsman 
          Older Women's League 
          Ombudsman Services of Contra Costa 
          Professional & Technical Engineers, IFPTE Local 21 - AFL-CIO 
          SEIU United Long Term Care Workers 
          Sonoma County Area Agency on Aging 
          Stebner and Associates
          UNITE-HERE - AFL-CIO 
          Utility Workers Union of America, Local 132 
          Valentine Law Group 
          WISE & Healthy Aging

           OPPOSITION  :    (Verified  8/25/14)

          Atherton Baptist Homes
          Barney & Barney 
          Be.Group
          Bethesda Home
          Birch Patrick
          Carlsbad by the Sea Retirement Community
          Channing House 
          Civil Justice Association of California 
          Claremont Manor
          Elder Care Alliance
          Freedom Management Company
          Freedom Village
          Fredericka Manor Retirement Community

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          Front Porch
          Gold Country Retirement Community
          Hollenbeck Palms
          Kingsley Manor Retirement Community
          Leading Age California 
          Los Angeles Jewish Home
          Masonic Homes of California 
          Mather LifeWays
          Meadowood Health and Rehabilitation 
          Motion Picture and Television Fund 
          O'Connor Woods
          Our Lady of Fatima Villa
          Retirement Housing Foundation
          Salem Lutheran Home
          Sharp Chula Vista Medical Center
          Sierra View Homes
          St. John's Retirement Village
          Sunny View Retirement Community
          The British Home in California
          The Peninsula Regent
          The Sequois Portola Valley
          The Tamalpais
          The Village Retirement Community
          Walnut Village

           ARGUMENTS IN SUPPORT  :    Consumer Attorneys of California  
          (CAOC), co-sponsor, notes that this bill tracks existing law  
          applicable to nursing homes and also reflects the "best  
          practices" of other states.  (See Health & Saf. Code Sec.  
          1599.1; Civ. Code Sec. 1430; Cal. Code Regs., tit. 22, Sec.  
          72527.)  CAOC asserts that these "code sections have worked well  
          for nursing homes and their residents and there is no reason  
          these protections should not apply to people residing in RCFEs.   
          Unlike nursing homes which are more heavily regulated, RCFEs, by  
          comparison, lack even minimal government oversight and  
          inspections, making this population extremely vulnerable to  
          abuse and neglect."

           ARGUMENTS IN OPPOSITION  :    Opponents of this bill assert that  
          it would create legal traps for a business trying to comply with  
          the ambiguous and broad new bill of rights.  
          
           
           ASSEMBLY FLOOR  :  42-23, 5/28/14

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          AYES: Alejo, Ammiano, Bloom, Bocanegra, Bonta, Bradford, Brown,  
            Campos, Chau, Cooley, Dababneh, Daly, Dickinson, Fong, Fox,  
            Garcia, Gatto, Gomez, Gonzalez, Gordon, Gray, Roger Hern�ndez,  
            Holden, Jones-Sawyer, Levine, Linder, Mullin, Muratsuchi,  
            Nazarian, John A. P�rez, Quirk, Rendon, Ridley-Thomas, Salas,  
            Skinner, Stone, Ting, Weber, Wieckowski, Williams, Yamada,  
            Atkins
          NOES: Achadjian, Allen, Bigelow, Ch�vez, Conway, Donnelly, Beth  
            Gaines, Gorell, Grove, Hagman, Harkey, Jones, Logue,  
            Maienschein, Mansoor, Medina, Melendez, Nestande, Olsen,  
            Patterson, Wagner, Waldron, Wilk
          NO VOTE RECORDED: Bonilla, Buchanan, Ian Calderon, Chesbro,  
            Dahle, Eggman, Frazier, Hall, Lowenthal, Pan, Perea, V. Manuel  
            P�rez, Quirk-Silva, Rodriguez, Vacancy


          AL:nl  8/25/14   Senate Floor Analyses 

                           SUPPORT/OPPOSITION:  SEE ABOVE

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