SB 974,
as amended, Anderson. California Health Benefitbegin delete Exchange: confidentiality of personal information.end deletebegin insert Exchange.end insert
Existing federal law, the federal Patient Protection and Affordable Care Act (PPACA), enacts various health care coverage market reforms that take effect January 1, 2014. Among other things, PPACA requires each health insurance issuer that offers health insurance coverage in the individual or group market in a state to accept every employer and individual in the state that applies for that coverage and to renew that coverage at the option of the plan sponsor or the individual. PPACA also requires each state to, by January 1, 2014, establish an American Health Benefit Exchange that facilitates the purchase of qualified health plans by qualified individuals and qualified small employers, as specified.
end insertbegin insertExisting law establishes the California Health Benefit Exchange within state government, specifies the powers and duties of the board governing the Exchange, and requires the board to facilitate the purchase of qualified health plans through the Exchange by qualified individuals and small employers. Existing law requires the board, among other things, to determine the criteria and process for eligibility, enrollment, and disenrollment of enrollees and potential enrolles in the Exchange and coordinate that process with state and local government entities administering other specified health care coverage programs, as specified.
end insertbegin insertThis bill would additionally require the board to allow an applicant to indicate in his or her application for a qualified health plan whether or not he or she would like assistance with completing the application from an Exchange certified insurance agent or certified enrollment counselor. The bill would also prohibit the Exchange from disclosing information to a certified insurance agent or certified enrollment counselor if the applicant indicates that he or she does not want assistance from an Exchange certified insurance agent or certified enrollment counselor.
end insertbegin insertThis bill would declare that it is to take effect immediately as an urgency statute.
end insertExisting law, the federal Patient Protection and Affordable Care Act (PPACA), requires each state to establish an American Health Benefit Exchange by January 1, 2014, that makes available qualified health plans to qualified individuals and small employers. PPACA prohibits an Exchange from using or disclosing the personally identifiable information it creates or collects other than to the extent necessary to carry out specified functions. Existing law also requires an Exchange to establish and implement privacy and security standards that are consistent with specified principles and to require the same or more stringent privacy and security standards as a condition of contract or agreement with individuals or entities. A person who knowingly and willfully uses or discloses information in violation of PPACA is subject to a civil penalty of no more than $25,000 per person or entity, per use or disclosure, in additional to any other penalties prescribed by law.
end deleteExisting state law establishes the California Health Benefit Exchange within state government, specifies the powers and duties of the board governing the Exchange, and requires the board to facilitate the purchase of qualified health plans through the Exchange by qualified individuals and small employers by January 1, 2014. Existing law requires the board to employ necessary staff and authorizes the board to enter into contracts. Under existing law, the board of the Exchange is required to submit fingerprint images to the Department of Justice for all employees, prospective employees, contractors, subcontractors, volunteers, or vendors of the Exchange whose duties include access to specified personal information for the purposes of obtaining state or federal conviction records, as specified.
end deleteThis bill would prohibit the Exchange, or any of its employees, agents, subcontractors, representatives, or partners from disclosing an individual’s personal information, as defined, to any other person or entity without explicit permission from the individual. The bill would also require the Exchange to report a disclosure of personal information in violation of these provisions to the individuals affected and to the appropriate policy committees of the Legislature within 5 business days of the date the disclosure is discovered.
end deleteThis bill would declare that it is to take effect immediately as an urgency statute.
end deleteVote: 2⁄3. Appropriation: no. Fiscal committee: yes. State-mandated local program: no.
The people of the State of California do enact as follows:
begin insertSection 100503 of the end insertbegin insertGovernment Codeend insertbegin insert, as
2amended by Section 4 of Chapter 5 of the First Extraordinary
3Session of the Statutes of 2013, is amended to read:end insert
In addition to meeting the minimum requirements of
5Section 1311 of the federal act, the board shall do all of the
6following:
7(a) begin insert(1)end insertbegin insert end insertDetermine the criteria and process for eligibility,
8enrollment, and disenrollment of enrollees and potential enrollees
9in the Exchange and coordinate that process with the state and
10local government entities administering other health care coverage
11programs, including the State Department of Health Care Services,
12the Managed Risk Medical Insurance Board, and California
13counties, in order to ensure consistent eligibility and enrollment
14processes and seamless transitions between coverage.
15(2) (A) Allow an applicant to indicate in his or her application
16for a qualified health plan whether or not he or she would like
17assistance with completing the application from an Exchange
18certified insurance agent or certified enrollment counselor.
19(B) The Exchange shall not disclose information to a certified
20insurance agent or certified enrollment counselor if the applicant
21indicates that or she does not want assistance from an Exchange
22certified insurance agent or certified enrollment counselor.
P4 1(b) Develop processes to coordinate with the county entities
2that administer eligibility for the Medi-Cal program and the entity
3that determines eligibility for the Healthy Families Program,
4including, but not limited to, processes for case transfer, referral,
5and enrollment in
the Exchange of individuals applying for
6assistance to those entities, if allowed or required by federal law.
7(c) Determine the minimum requirements a carrier must meet
8to be considered for participation in the Exchange, and the
9standards and criteria for selecting qualified health plans to be
10offered through the Exchange that are in the best interests of
11qualified individuals and qualified small employers. The board
12shall consistently and uniformly apply these requirements,
13standards, and criteria to all carriers. In the course of selectively
14contracting for health care coverage offered to qualified individuals
15and qualified small employers through the Exchange, the board
16shall seek to contract with carriers so as to provide health care
17coverage choices that offer the optimal combination of choice,
18value, quality, and service.
19(d) Provide, in each region of the state, a choice of
qualified
20health plans at each of the five levels of coverage contained in
21subsections (d) and (e) of Section 1302 of the federal act.
22(e) Require, as a condition of participation in the Exchange,
23carriers to fairly and affirmatively offer, market, and sell in the
24Exchange at least one product within each of the five levels of
25coverage contained in subsections (d) and (e) of Section 1302 of
26the federal act. The board may require carriers to offer additional
27products within each of those five levels of coverage. This
28subdivision shall not apply to a carrier that solely offers
29supplemental coverage in the Exchange under paragraph (10) of
30subdivision (a) of Section 100504.
31(f) (1) Except as otherwise provided in this section and Section
32100504.5, require, as a condition of participation in the Exchange,
33carriers that sell any products outside the Exchange to do
both of
34the following:
35(A) Fairly and affirmatively offer, market, and sell all products
36made available to individuals in the Exchange to individuals
37purchasing coverage outside the Exchange.
38(B) Fairly and affirmatively offer, market, and sell all products
39made available to small employers in the Exchange to small
40employers purchasing coverage outside the Exchange.
P5 1(2) For purposes of this subdivision, “product” does not include
2contracts entered into pursuant to Part 6.2 (commencing with
3Section 12693) of Division 2 of the Insurance Code between the
4Managed Risk Medical Insurance Board and carriers for enrolled
5Healthy Families beneficiaries or contracts entered into pursuant
6to Chapter 7 (commencing with Section 14000) of, or Chapter 8
7(commencing with Section 14200) of, Part 3 of Division 9 of the
8Welfare and
Institutions Code between the State Department of
9Health Care Services and carriers for enrolled Medi-Cal
10beneficiaries. “Product” also does not include a bridge plan product
11offered pursuant to Section 100504.5.
12(3) Except as required by Section 1301(a)(1)(C)(ii) of the federal
13act, a carrier offering a bridge plan product in the Exchange may
14limit the products it offers in the Exchange solely to a bridge plan
15product contract.
16(g) Determine when an enrollee’s coverage commences and the
17extent and scope of coverage.
18(h) Provide for the processing of applications and the enrollment
19and disenrollment of enrollees.
20(i) Determine and approve cost-sharing provisions for qualified
21health plans.
22(j) Establish uniform billing and payment policies for qualified
23health plans offered in the Exchange to ensure consistent
24enrollment and disenrollment activities for individuals enrolled in
25the Exchange.
26(k) Undertake activities necessary to market and publicize the
27availability of health care coverage and federal subsidies through
28the Exchange. The board shall also undertake outreach and
29enrollment activities that seek to assist enrollees and potential
30enrollees with enrolling and reenrolling in the Exchange in the
31least burdensome manner, including populations that may
32experience barriers to enrollment, such as the disabled and those
33with limited English language proficiency.
34(l) Select and set performance standards and compensation for
35navigators selected under subdivision (l) of Section 100502.
36(m) Employ necessary staff.
37(1) The board shall hire a chief fiscal officer, a chief operations
38officer, a director for the SHOP Exchange, a director of Health
39Plan Contracting, a chief technology and information officer, a
P6 1general counsel, and other key executive positions, as determined
2by the board, who shall be exempt from civil service.
3(2) (A) The board shall set the salaries for the exempt positions
4described in paragraph (1) and subdivision (i) of Section 100500
5in amounts that are reasonably necessary to attract and retain
6individuals of superior qualifications. The salaries shall be
7published by the board in the board’s annual budget. The board’s
8annual budget shall be posted on the Internet Web site of the
9Exchange. To determine the compensation for these positions, the
10board shall cause to be conducted, through the use of independent
11
outside advisors, salary surveys of both of the following:
12(i) Other state and federal health insurance exchanges that are
13most comparable to the Exchange.
14(ii) Other relevant labor pools.
15(B) The salaries established by the board under subparagraph
16(A) shall not exceed the highest comparable salary for a position
17of that type, as determined by the surveys conducted pursuant to
18subparagraph (A).
19(C) The Department of Human Resources shall review the
20methodology used in the surveys conducted pursuant to
21subparagraph (A).
22(3) The positions described in paragraph (1) and subdivision (i)
23of Section 100500 shall not be subject to otherwise applicable
24provisions of the Government Code or the
Public Contract Code
25and, for those purposes, the Exchange shall not be considered a
26state agency or public entity.
27(n) Assess a charge on the qualified health plans offered by
28carriers that is reasonable and necessary to support the
29development, operations, and prudent cash management of the
30Exchange. This charge shall not affect the requirement under
31Section 1301 of the federal act that carriers charge the same
32premium rate for each qualified health plan whether offered inside
33or outside the Exchange.
34(o) Authorize expenditures, as necessary, from the California
35Health Trust Fund to pay program expenses to administer the
36Exchange.
37(p) Keep an accurate accounting of all activities, receipts, and
38expenditures, and annually submit to the United States Secretary
39of Health and Human Services a report concerning that
accounting.
P7 1Commencing January 1, 2016, the board shall conduct an annual
2audit.
3(q) (1) Annually prepare a written report on the implementation
4and performance of the Exchange functions during the preceding
5fiscal year, including, at a minimum, the manner in which funds
6were expended and the progress toward, and the achievement of,
7the requirements of this title. The report shall also include data
8provided by health care service plans and health insurers offering
9bridge plan products regarding the extent of health care provider
10and health facility overlap in their Medi-Cal networks as compared
11to the health care provider and health facility networks contracting
12with the plan or insurer in their bridge plan contracts. This report
13shall be transmitted to the Legislature and the Governor and shall
14be made available to the public on the Internet Web site of the
15Exchange. A report made to the Legislature pursuant to this
16
subdivision shall be submitted pursuant to Section 9795.
17(2) The Exchange shall prepare, or contract for the preparation
18of, an evaluation of the bridge plan program using the first three
19years of experience with the program. The evaluation shall be
20provided to the health policy and fiscal committees of the
21Legislature in the fourth year following federal approval of the
22bridge plan option. The evaluation shall include, but not be limited
23to, all of the following:
24(A) The number of individuals eligible to participate in the
25bridge plan program each year by category of eligibility.
26(B) The number of eligible individuals who elect a bridge plan
27option each year by category of eligibility.
28(C) The average length of time, by region and statewide, that
29
individuals remain in the bridge plan option each year by category
30of eligibility.
31(D) The regions of the state with a bridge plan option, and the
32carriers in each region that offer a bridge plan, by year.
33(E) The premium difference each year, by region, between the
34bridge plan and the first and second lowest cost plan for individuals
35in the Exchange who are not eligible for the bridge plan.
36(F) The effect of the bridge plan on the premium subsidy amount
37for bridge plan eligible individuals each year by each region.
38(G) Based on a survey of individuals enrolled in the bridge plan:
39(i) Whether individuals enrolling in the bridge plan product are
40able to keep their existing health care
providers.
P8 1(ii) Whether individuals would want to retain their bridge plan
2product, buy a different Exchange product, or decline to purchase
3health insurance if there was no bridge plan product available. The
4Exchange may include questions designed to elicit the information
5in this subparagraph as part of an existing survey of individuals
6receiving coverage in the Exchange.
7(3) In addition to the evaluation required by paragraph (2), the
8Exchange shall post the items in subparagraphs (A) to (F),
9inclusive, on its Internet Web site each year.
10(4) In addition to the report described in paragraph (1), the board
11shall be responsive to requests for additional information from the
12Legislature, including providing testimony and commenting on
13proposed state legislation or policy issues. The Legislature finds
14and declares
that activities including, but not limited to, responding
15to legislative or executive inquiries, tracking and commenting on
16legislation and regulatory activities, and preparing reports on the
17implementation of this title and the performance of the Exchange,
18are necessary state requirements and are distinct from the
19promotion of legislative or regulatory modifications referred to in
20subdivision (d) of Section 100520.
21(r) Maintain enrollment and expenditures to ensure that
22expenditures do not exceed the amount of revenue in the fund, and
23if sufficient revenue is not available to pay estimated expenditures,
24institute appropriate measures to ensure fiscal solvency.
25(s) Exercise all powers reasonably necessary to carry out and
26comply with the duties, responsibilities, and requirements of this
27act and the federal act.
28(t) Consult with stakeholders relevant to carrying out the
29activities under this title, including, but not limited to, all of the
30following:
31(1) Health care consumers who are enrolled in health plans.
32(2) Individuals and entities with experience in facilitating
33enrollment in health plans.
34(3) Representatives of small businesses and self-employed
35individuals.
36(4) The State Medi-Cal Director.
37(5) Advocates for enrolling hard-to-reach populations.
38(u) Facilitate the purchase of qualified health plans in the
39Exchange by qualified individuals and qualified small employers
40no later than January 1, 2014.
P9 1(v) Report, or contract with an independent entity to report, to
2the Legislature by December 1, 2018, on whether to adopt the
3option in Section 1312(c)(3) of the federal act to merge the
4individual and small employer markets. In its report, the board
5shall provide information, based on at least two years of data from
6the Exchange, on the potential impact on rates paid by individuals
7and by small employers in a merged individual and small employer
8market, as compared to the rates paid by individuals and small
9employers if a separate individual and small employer market is
10maintained. A report made pursuant to this subdivision shall be
11submitted pursuant to Section 9795.
12(w) With respect to the SHOP Program, collect premiums and
13administer all other necessary and related tasks, including, but not
14limited to, enrollment and plan payment, in order to make the
15offering of employee plan
choice as simple as possible for qualified
16small employers.
17(x) Require carriers participating in the Exchange to immediately
18notify the Exchange, under the terms and conditions established
19by the board when an individual is or will be enrolled in or
20disenrolled from any qualified health plan offered by the carrier.
21(y) Ensure that the Exchange provides oral interpretation
22services in any language for individuals seeking coverage through
23the Exchange and makes available a toll-free telephone number
24for the hearing and speech impaired. The board shall ensure that
25written information made available by the Exchange is presented
26in a plainly worded, easily understandable format and made
27available in prevalent languages.
28(z) This section shall become inoperative on the October 1 that
29is five years after the date that
federal approval of the bridge plan
30option occurs, and, as of the second January 1 thereafter, is
31repealed, unless a later enacted statute that is enacted before that
32date deletes or extends the dates on which it becomes inoperative
33and is repealed.
begin insertSection 100503 of the end insertbegin insertGovernment Codeend insertbegin insert, as added by
35Section 5 of Chapter 5 of the First Extraordinary Session of the
36Statutes of 2013, is amended to read:end insert
In addition to meeting the minimum requirements of
38Section 1311 of the federal act, the board shall do all of the
39following:
P10 1(a) begin insert(1)end insertbegin insert end insertDetermine the criteria and process for eligibility,
2enrollment, and disenrollment of enrollees and potential enrollees
3in the Exchange and coordinate that process with the state and
4local government entities administering other health care coverage
5programs, including the State Department of Health Care Services,
6the Managed Risk Medical Insurance Board, and California
7counties, in order to ensure consistent eligibility and enrollment
8processes and seamless transitions between coverage.
9(2) (A) Allow an applicant to indicate in his or her application
10for a qualified health plan whether or not he or she would like
11assistance with completing that application from an Exchange
12certified insurance agent or certified enrollment counselor.
13(B) The Exchange shall not disclose information to a certified
14insurance agent or certified enrollment counselor if the applicant
15indicates that or she does not want assistance from an Exchange
16certified insurance agent or certified enrollment counselor.
17(b) Develop processes to coordinate with the county entities
18that administer eligibility for the Medi-Cal program and the entity
19that determines eligibility for the Healthy Families Program,
20including, but not limited to, processes for case transfer, referral,
21and enrollment in
the Exchange of individuals applying for
22assistance to those entities, if allowed or required by federal law.
23(c) Determine the minimum requirements a carrier must meet
24to be considered for participation in the Exchange, and the
25standards and criteria for selecting qualified health plans to be
26offered through the Exchange that are in the best interests of
27qualified individuals and qualified small employers. The board
28shall consistently and uniformly apply these requirements,
29standards, and criteria to all carriers. In the course of selectively
30contracting for health care coverage offered to qualified individuals
31and qualified small employers through the Exchange, the board
32shall seek to contract with carriers so as to provide health care
33coverage choices that offer the optimal combination of choice,
34value, quality, and service.
35(d) Provide, in each region of the state, a choice of
qualified
36health plans at each of the five levels of coverage contained in
37subsections (d) and (e) of Section 1302 of the federal act.
38(e) Require, as a condition of participation in the Exchange,
39carriers to fairly and affirmatively offer, market, and sell in the
40Exchange at least one product within each of the five levels of
P11 1coverage contained in subsections (d) and (e) of Section 1302 of
2the federal act. The board may require carriers to offer additional
3products within each of those five levels of coverage. This
4subdivision shall not apply to a carrier that solely offers
5supplemental coverage in the Exchange under paragraph (10) of
6subdivision (a) of Section 100504.
7(f) (1) Require, as a condition of participation in the Exchange,
8carriers that sell any products outside the Exchange to do both of
9the following:
10(A) Fairly and affirmatively offer, market, and sell all products
11made available to individuals in the Exchange to individuals
12purchasing coverage outside the Exchange.
13(B) Fairly and affirmatively offer, market, and sell all products
14made available to small employers in the Exchange to small
15employers purchasing coverage outside the Exchange.
16(2) For purposes of this subdivision, “product” does not include
17contracts entered into pursuant to Part 6.2 (commencing with
18Section 12693) of Division 2 of the Insurance Code between the
19Managed Risk Medical Insurance Board and carriers for enrolled
20Healthy Families beneficiaries or contracts entered into pursuant
21to Chapter 7 (commencing with Section 14000) of, or Chapter 8
22(commencing with Section 14200) of, Part 3 of Division 9 of the
23Welfare and Institutions Code between the
State Department of
24Health Care Services and carriers for enrolled Medi-Cal
25beneficiaries.
26(g) Determine when an enrollee’s coverage commences and the
27extent and scope of coverage.
28(h) Provide for the processing of applications and the enrollment
29and disenrollment of enrollees.
30(i) Determine and approve cost-sharing provisions for qualified
31health plans.
32(j) Establish uniform billing and payment policies for qualified
33health plans offered in the Exchange to ensure consistent
34enrollment and disenrollment activities for individuals enrolled in
35the Exchange.
36(k) Undertake activities necessary to market and publicize the
37availability of health care coverage and federal subsidies through
38the
Exchange. The board shall also undertake outreach and
39enrollment activities that seek to assist enrollees and potential
40enrollees with enrolling and reenrolling in the Exchange in the
P12 1least burdensome manner, including populations that may
2experience barriers to enrollment, such as the disabled and those
3with limited English language proficiency.
4(l) Select and set performance standards and compensation for
5navigators selected under subdivision (l) of Section 100502.
6(m) Employ necessary staff.
7(1) The board shall hire a chief fiscal officer, a chief operations
8officer, a director for the SHOP Exchange, a director of Health
9Plan Contracting, a chief technology and information officer, a
10general counsel, and other key executive positions, as determined
11by the board, who shall be exempt from civil service.
12(2) (A) The board shall set the salaries for the exempt positions
13described in paragraph (1) and subdivision (i) of Section 100500
14in amounts that are reasonably necessary to attract and retain
15individuals of superior qualifications. The salaries shall be
16published by the board in the board’s annual budget. The board’s
17annual budget shall be posted on the Internet Web site of the
18Exchange. To determine the compensation for these positions, the
19board shall cause to be conducted, through the use of independent
20outside advisors, salary surveys of both of the following:
21(i) Other state and federal health insurance exchanges that are
22most comparable to the Exchange.
23(ii) Other relevant labor pools.
24(B) The salaries established by the board
under subparagraph
25(A) shall not exceed the highest comparable salary for a position
26of that type, as determined by the surveys conducted pursuant to
27subparagraph (A).
28(C) The Department of Human Resources shall review the
29methodology used in the surveys conducted pursuant to
30subparagraph (A).
31(3) The positions described in paragraph (1) and subdivision (i)
32of Section 100500 shall not be subject to otherwise applicable
33provisions of the Government Code or the Public Contract Code
34and, for those purposes, the Exchange shall not be considered a
35state agency or public entity.
36(n) Assess a charge on the qualified health plans offered by
37carriers that is reasonable and necessary to support the
38development, operations, and prudent cash management of the
39Exchange. This charge shall not affect the requirement under
40Section
1301 of the federal act that carriers charge the same
P13 1premium rate for each qualified health plan whether offered inside
2or outside the Exchange.
3(o) Authorize expenditures, as necessary, from the California
4Health Trust Fund to pay program expenses to administer the
5Exchange.
6(p) Keep an accurate accounting of all activities, receipts, and
7expenditures, and annually submit to the United States Secretary
8of Health and Human Services a report concerning that accounting.
9Commencing January 1, 2016, the board shall conduct an annual
10audit.
11(q) (1) Annually prepare a written report on the implementation
12and performance of the Exchange functions during the preceding
13fiscal year, including, at a minimum, the manner in which funds
14were expended and the progress toward, and the achievement of,
15the
requirements of this title. This report shall be transmitted to
16the Legislature and the Governor and shall be made available to
17the public on the Internet Web site of the Exchange. A report made
18to the Legislature pursuant to this subdivision shall be submitted
19pursuant to Section 9795.
20(2) In addition to the report described in paragraph (1), the board
21shall be responsive to requests for additional information from the
22Legislature, including providing testimony and commenting on
23proposed state legislation or policy issues. The Legislature finds
24and declares that activities including, but not limited to, responding
25to legislative or executive inquiries, tracking and commenting on
26legislation and regulatory activities, and preparing reports on the
27implementation of this title and the performance of the Exchange,
28are necessary state requirements and are distinct from the
29promotion of legislative or regulatory modifications referred to in
30
subdivision (d) of Section 100520.
31(r) Maintain enrollment and expenditures to ensure that
32expenditures do not exceed the amount of revenue in the fund, and
33if sufficient revenue is not available to pay estimated expenditures,
34institute appropriate measures to ensure fiscal solvency.
35(s) Exercise all powers reasonably necessary to carry out and
36comply with the duties, responsibilities, and requirements of this
37act and the federal act.
38(t) Consult with stakeholders relevant to carrying out the
39activities under this title, including, but not limited to, all of the
40following:
P14 1(1) Health care consumers who are enrolled in health plans.
2(2) Individuals and entities with experience in
facilitating
3enrollment in health plans.
4(3) Representatives of small businesses and self-employed
5individuals.
6(4) The State Medi-Cal Director.
7(5) Advocates for enrolling hard-to-reach populations.
8(u) Facilitate the purchase of qualified health plans in the
9Exchange by qualified individuals and qualified small employers
10no later than January 1, 2014.
11(v) Report, or contract with an independent entity to report, to
12the Legislature by December 1, 2018, on whether to adopt the
13option in Section 1312(c)(3) of the federal act to merge the
14individual and small employer markets. In its report, the board
15shall provide information, based on at least two years of data from
16the Exchange, on the
potential impact on rates paid by individuals
17and by small employers in a merged individual and small employer
18market, as compared to the rates paid by individuals and small
19employers if a separate individual and small employer market is
20maintained. A report made pursuant to this subdivision shall be
21submitted pursuant to Section 9795.
22(w) With respect to the SHOP Program, collect premiums and
23administer all other necessary and related tasks, including, but not
24limited to, enrollment and plan payment, in order to make the
25offering of employee plan choice as simple as possible for qualified
26small employers.
27(x) Require carriers participating in the Exchange to immediately
28notify the Exchange, under the terms and conditions established
29by the board when an individual is or will be enrolled in or
30disenrolled from any qualified health plan offered by the carrier.
31(y) Ensure that the Exchange provides oral interpretation
32services in any language for individuals seeking coverage through
33the Exchange and makes available a toll-free telephone number
34for the hearing and speech impaired. The board shall ensure that
35written information made available by the Exchange is presented
36in a plainly worded, easily understandable format and made
37available in prevalent languages.
38(z) This section shall become operative only if Section 4 of the
39act that added this section becomes inoperative pursuant to
40subdivision (z) of that Section 4.
This act is an urgency statute necessary for the
2immediate preservation of the public peace, health, or safety within
3the meaning of Article IV of the Constitution and shall go into
4immediate effect. The facts constituting the necessity are:
5Protecting Californian’s privacy rights is of the utmost
6importance, and in order to protect the privacy rights of individuals
7applying for health care coverage through the California Health
8Benefit Exchange at the earliest possible time, it is necessary that
9this act take effect immediately.
Section 100509 is added to the Government Code,
11to read:
(a) The Exchange, or any of its employees, agents,
13subcontractors, representatives, or partners, shall not disclose an
14individual’s personal information to any other person or entity
15without explicit permission from the individual.
16(b) If the Exchange discovers that personal information has been
17disclosed in violation of subdivision (a), the Exchange shall report
18the incident to the individuals affected and to the appropriate policy
19committees of the Legislature within five business days of the date
20the disclosure is discovered.
21(c) For purposes of this section, “personal information” means
22any information that an individual has submitted to the Exchange
23through the Exchange’s
Internet Web site, call center, or other
24technology, or in person through the Exchange’s employees,
25agents, subcontractors, representatives, or partners.
This act is an urgency statute necessary for the
27immediate preservation of the public peace, health, or safety within
28the meaning of Article IV of the Constitution and shall go into
29immediate effect. The facts constituting the necessity are:
30Protecting Californian’s privacy rights is of the utmost
31importance, and in order to protect the privacy rights of individuals
32applying for health care coverage through the California Health
33Benefit Exchange at the earliest possible time, it is necessary that
34this act take effect immediately.
O
98