BILL ANALYSIS                                                                                                                                                                                                    �



                                                                  SB 1176
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          Date of Hearing:  June 17, 2014

                            ASSEMBLY COMMITTEE ON HEALTH
                                 Richard Pan, Chair
                  SB 1176 (Steinberg) - As Amended:  April 30, 2014

           SENATE VOTE :  24-11
           
          SUBJECT  :  Health care coverage: cost sharing: tracking.

           SUMMARY  :  Requires health plans and insurers to track  
          out-of-pocket costs, as specified, and notify and reimburse  
          enrollees or insureds when cost sharing reaches the maximum  
          annual out-of-pocket limit.  Specifically,  this bill  :  

          1)Requires health plans and insurers that provide coverage for  
            essential health benefits (EHBs), as specified, to be  
            responsible for monitoring the amount of out-of-pocket costs  
            as defined in current law.

          2)Requires health plans and insurers to track cost sharing for  
            covered EHBs attributed to in-network providers, including  
            contracted vendors.  

          3)Prohibits health plans and insurers from requiring consumers  
            to track or monitor cost sharing for covered EHBs attributed  
            to in-network providers, including contracted vendors.

          4)Requires health plans and insurers to accept claims from  
            providers or consumers for cost sharing attributed to  
            out-of-network providers who are providing emergency services,  
            as specified, or otherwise providing covered benefits, subject  
            to the annual limit on out-of-pocket expenses specified in  
            current law.

          5)Requires health plans and insurers, if cost sharing exceeds  
            the maximum annual out-of-pocket limits, to be responsible for  
            reimbursing the individual within 30 days of receipt of claims  
            information.

          6)Requires a health plan or insurer, within 30 days, to notify  
            each insured when the insured's cost sharing has reached the  
            maximum annual out-of-pocket limit for covered EHBs.

          7)Requires enrollees and insureds to have the opportunity to  








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            review the accrual of cost sharing and provide additional  
            information regarding cost sharing that should be accrued to  
            the annual out-of-pocket limit.

           EXISTING LAW  :  

          1)Requires health plans and insurers, as specified, to have a  
            limit on annual out-of-pocket expenses for EHBs, including  
            out-of-network emergency care, that does not exceed the  
            out-of-pocket limits specified in the federal Patient  
            Protection and Affordable Care Act (ACA).

          2)Requires health plans and insurers to reimburse claims as soon  
            as practicable, but no later than 30 working days after  
            receipt of the claim (or 45 days for health maintenance  
            organizations), unless the plan or insurer contests or denies  
            the claim, as specified.  Specifies that this requirement  
            applies regardless of whether a plan or insurer requires  
            medical groups, independent practice associations, or other  
            contracting entities to pay claims for covered services.

           FISCAL EFFECT  :  According to the Senate Appropriations  
          Committee, potential one-time costs of about $150,000 to adopt  
          regulations and potential ongoing costs in the low hundreds of  
          thousands to enforce the bill's provisions by the California  
          Department of Insurance (Insurance Fund).  For the Department of  
          Managed Health Care, costs of about $200,000 in 2014-15,  
          $220,000 in 2015-16, and $40,000 per year thereafter for the  
          review of plan filings and enforcement by the (Managed Care  
          Fund).

           COMMENTS  :

           1)PURPOSE OF THIS BILL .  The author of this bill writes that,  
            although current law limits annual out-of-pocket expenses  
            incurred by consumers for covered EHBs, the law is unclear or  
            silent on whether it is the responsibility of the consumer or  
            the health plan to monitor accrual of out-of-pocket costs in  
            order to determine when the consumer has met the annual  
            maximum.  The author argues that many consumers currently face  
            grave difficulties and onerous challenges in monitoring their  
            annual out-of-pocket expenses.  In particular, under the  
            state's autism insurance mandate (SB 946, Steinberg, Chapter  
            650, Statutes of 2011), many individuals who receive  
            behavioral intervention therapy for autism must pay a separate  








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            copay for each visit, with up to 20 visits per month,  
            compounding the difficulties of tracking copays.  

           2)BACKGROUND  .  The ACA sets limits on cost sharing to protect  
            individuals from excessive out-of-pocket expenses.  In 2014,  
            the annual out-of-pocket maximum is $6,350 for an individual  
            and $12,700 for family coverage.  The ACA requires that these  
            limits be updated annually based on the percent increase in  
            average per capita premiums for health insurance coverage.   
            Under a final rule recently published by the Centers for  
            Medicare and Medicaid Services, using a premium adjustment  
            percentage of 4.213431463% and rounding down to the nearest  
            multiple of 50, the 2015 maximum annual limitation on cost  
            sharing will be $6,600 for self-only coverage and $13,200 for  
            family coverage.

          In March 2014, The Senate Select Committee on Autism and Related  
            Disorders held a hearing on oversight of SB 946, which  
            requires health plans and insurers to provide behavioral  
            health treatment for autism.  As part of this hearing, the  
            Autism Society of California compiled and published a document  
            which indicates copays were a significant issue, with 75% of  
            families surveyed reporting that these payments posed a  
            significant financial hardship.  Over 40% of families had  
            copays of $20 or greater for each applied behavior analysis  
            visit, and 56% of families had applied behavior analysis  
            visits of four or more times per week.  This bill was prompted  
            by the stories of autism families facing this problem.  For  
            example, the Kaiser Permanente health plan included in a  
            letter that its electronic health record does not track  
            payments to non-Kaiser providers (applied behavior analysis  
            are contracted vendors, since Kaiser does not have applied  
            behavior analysis providers as plan providers).  The letter  
            indicates the family is responsible for keeping track of  
            expenditures and retaining receipts, in order to determine  
            when the out-of-pocket maximum has been met.

           3)FEDERAL OPERATING RULES  .  The ACA requires the Secretary of  
            the U.S. Department of Health and Human Services (HHS) to  
            adopt standards for transactions to enable health information  
            to be exchanged electronically.  These standards and  
            associated operating rules are, among other things, required  
            to enable determination of an individual's eligibility and  
            financial responsibility for specific services prior to or at  
            the point of care, to the extent feasible.  After a  








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            comprehensive review of health care operating rules, the  
            Secretary of HHS determined that a set of rules developed by  
            the Council for Affordable Quality Healthcare Committee on  
            Operating Rules for Information Exchange (CORE) was qualified  
            to be the operating rule authority entity for health plan  
            eligibility and health care claim status transactions and, in  
            2011, adopted a subset of the CORE rules for the two  
            transactions. 

            CORE was established in 2005 as a national initiative,  
            bringing together over 100 health care industry stakeholders  
            to simplify health care administration through the improvement  
            of electronic health care information exchange.  CORE's  
            mission is to "build consensus among healthcare industry  
            stakeholders on a set of operating rules that facilitate  
            administrative interoperability between providers and health  
            plans."  CORE, in 2008, developed two sets of operating rules  
            built upon applicable federal standard transaction  
            requirements, and enabled providers to submit transactions  
            from any system, facilitating administrative and clinical data  
            integration.  Among the CORE operating rules adopted by HHS  
            are standards that require health plans or information sources  
            to return the remaining deductible that is the patient's  
            responsibility, including both patient and family deductibles,  
            and the patient's financial responsibility for copayment and  
            coinsurance.

           4)SUPPORT  .  In support, Consumers Union writes that onerous and  
            confusing requirements that force consumers to gather and  
            submit receipts for all medical expenses mean that consumers  
            may inadvertently pay excessive out-of-pocket expenses,  
            especially individuals and families with complex medical  
            needs.  The Alliance of California Autism Organizations, a  
            co-sponsor of this bill, writes that when families do submit  
            reimbursement, it can take plans months to reimburse  
            overcharged costs.  The Western Center on Law and Poverty  
            writes that health plans are in the best position to track the  
            copays a consumer has paid and should have the responsibility  
            to advise their enrollees when the out-of-pocket has been met.  
             Western Center requests that the bill add a time frame for  
            when plans and insurers must notify consumers that they have  
            reached the out-of-pocket maximum.  

          The California Association of Physician Groups (CAPG), a  
            cosponsor of this bill, writes that with the ACA, high  








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            deductible benefit designs became the prevalent product  
            offered to newly covered consumers.  CAPG argues that this  
            bill's requirement for plans to be responsible for tracking is  
            realistic, since patients often do not know or understand the  
            myriad charges that can accrue in health care delivery.  For  
            example, a hospitalized patient could receive separate bills  
            from treating physicians, institutional services from the  
            hospital, and perhaps even for durable medical equipment; CAPG  
            argues that health insurers understand these charges and can  
            track them more accurately.  CAPG states that it has convened  
            a workgroup to devise a methodology to track claims and  
            encounter data in a near real-time manner and that the  
            workgroup has a proposal in place that would, upon  
            implementation, result in a "patient accumulator" that can be  
            used by health plans, providers, and patients to track charges  
            as they accumulate against a deductible.

           5)OPPOSITION  .  The California Association of Health Plans  
            (CAHP), in opposition, argues that this bill is unworkable  
            because it does not take into account the delegation of  
            medical management and administrative functions to providers  
            under a capitated payment structure.  CAHP argues that plans  
            do not always know when services have been rendered and thus  
            what an enrollee has paid in share of cost.  CAHP argues that  
            there are few integrated systems that allow for real time  
            notification for this purpose, making this bill costly and  
            challenging to implement at a time when plans are being  
            pressured to keep administrative costs as low as possible.   
            The Association of California Life and Health Companies argues  
            that consumers, not insurers, are more likely to have a  
            reasonable estimate, in real time, of what services they have  
            utilized and paid for: insurers only have this information  
            once claims have been submitted and an explanation of benefits  
            has been issued.

           6)RELATED LEGISLATION  .  

             a)   SB 639 (Ed Hernandez), Chapter 316, Statutes of 2013,  
               codifies provisions of the ACA relating to out-of-pocket  
               maximums on cost-sharing, health plan and insurer actuarial  
               value coverage levels and catastrophic coverage  
               requirements, and requirements on health insurers for  
               coverage of out-of-network emergency services.  Applies  
               out-of-pocket limits to specialized products that offer  
               EHBs and permits carriers in the small group market to  








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               establish an index rate no more frequently than each  
               calendar quarter.

             b)   SB 1052 (Torres) requires health plans and insurers to  
               use a standard template to display their drug formularies,  
               post their formularies on their websites, and update posted  
               formularies within 24 hours after making a change; and  
               requires Covered California to provide links to the  
               formularies and, by January 1, 2016, create a search tool  
               that allows potential enrollees to search for health plans  
               by a particular drug and a particular therapeutic  
               condition.  SB 1052 is currently pending in this Committee.

           7)PREVIOUS LEGISLATION  .  

             a)   SB 126 (Steinberg), Chapter 680, Statutes of 2013,  
               extends, until January 1, 2017, the sunset date of SB 946's  
               autism mandate. 

             b)   AB 1453 (Monning), Chapter 854, Statutes of 2012, and SB  
               951 (Ed Hernandez), Chapter 866, Statutes of 2012,  
               establishes California's EHBs.

             c)   SB 946 requires health plans and health insurance  
               policies to cover behavioral health treatment for pervasive  
               developmental disorder or autism, requires plans and  
               insurers to maintain adequate networks of autism service  
               providers, establishes an Autism Task Force in DMHC, and  
               sunsets SB 946's autism mandate provisions on July 1, 2014.  


           8)POLICY COMMENTS  .
           
              a)   Capitation.  This bill is intended, in part, to promptly  
               provide consumers with notification and reimbursement when  
               their cost sharing exceeds the limit specified by their  
               plan or insurer: plans and insurers are required to  
               reimburse enrollees within 30 days of the receipt of claims  
               information if their cost sharing exceeds out-of-pocket  
               limits.  However, many health plans use capitation, not  
               claims, for in-network services.  This bill does not create  
               a mechanism for patient reimbursement when cost sharing for  
               such capitated services pushes an enrollee over his or her  
               annual out-of-pocket limit.
              








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              b)   Insufficient time.  Under current law, plans and  
               insurers have 30 working days after receipt of a claim to  
               pay or contest the claim (except for HMOs, which have 45  
               days).  This bill's requirement to reimburse out-of-pocket  
               costs beyond the annual limit within 30 days after receipt  
               of a claim imposes an earlier deadline than the current  
               deadline for processing and paying an uncontested claim.   
               The Committee may wish to amend this bill to provide plans  
               and insurers some time after they are required to pay an  
               uncontested claim before they are required to reimburse an  
               enrollee.
              
              c)   Clarifying amendment.  This bill requires plans and  
               insurers to reimburse enrollees within 30 days after  
               receipt of claims information, but there is no similar  
               triggering event for this bill's notification requirement.   
               This bill should be amended to explicitly identify the  
               triggering event after which plans and insurers must  
               promptly provide notice.  
                
           REGISTERED SUPPORT / OPPOSITION  :

           Support 
           
          Alliance of California Autism Organizations (cosponsor)
          Association of Regional Center Agencies (cosponsor)
          Autism Health Insurance Project (cosponsor)
          California Association of Physician Groups (cosponsor)
          Center for Autism and Related Disorders (cosponsor)
          Autism Care and Treatment Today
          Autism Research Group
          Autism Society Inland Empire
          Autism Society-Kern Autism Network
          Autism Speaks
          Capitol Autism Services
          Central Valley Autism Project
          City and County of San Francisco
          Consumers Union
          Easter Seals California
          Golden Gate Regional Center
          Grandparent Autism Network
          Health Access California
          Occupational Therapy Association of California
          Special Needs Network
          Western Center on Law and Poverty








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          Several individuals

           Opposition 
           
          Association of California Life and Health Insurance Companies
          California Association of Health Plans

           Analysis Prepared by  :    Ben Russell / HEALTH / (916) 319-2097