BILL ANALYSIS                                                                                                                                                                                                    



                                                                  SB 1978
                                                                  Page  1

          Date of Hearing:   June 20, 2000
          Counsel:               Gregory Pagan


                        ASSEMBLY COMMITTEE ON PUBLIC SAFETY 
                               Carl Washington, Chair

                     SB 1978 (Hayden) - As Amended:  May 1, 2000


           SUMMARY  :   Enacts legislative findings and declarations on the  
          availability and cost of telephone services to prison inmates  
          and California Youth Authority (CYA) wards, and requires that  
          state contracts for such services be negotiated and awarded to  
          provide for the lowest possible costs to wards and inmates.    
          Specifically,  this bill  :  

          1)Provides that any contract to provide telephone services to  
            CYA wards or to inmates in state prisons shall be negotiated  
            and awarded in a manner to provide for the lowest possible  
            costs to wards and inmates.

          2)Requires that telephone service contracts pay for any expenses  
            of the California Department of Corrections (CDC) and for the  
            CYA, as well as for the reasonable costs of the Department of  
            General Services (DGS) for establishing and administering any  
            necessary telephone contract.

          3)Provides that profits to the above departments shall not be a  
            basis for awarding a contract.

          4)States the following findings and declarations:

             a)The California prison system is comprised of 33  
               institutions that are often located in remote locations,  
               making it difficult for family and friends to visit  
               inmates.

             b)Studies, advocates, and incarceration experts have  
               concluded that inmates who remain in contact with family  
               and loved ones are less likely to pose a threat to prison  
               staff or to re-offend once released.

             c)Collect phone calls are often the only means by which the  
               more than 160,000 inmates confined in the California prison  








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               system can directly communicate with family, friends, and  
               loved ones.

             d)The State of California contracts with vendors through a  
               prescribed bidding process to provide telephone service to  
               prisons while maximizing its economic return through  
               telephone concessions agreements.

             e)Billing rates for collect telephone calls from prisons  
               include a 33% to 43% commission beyond the provider's  
               costs, which in 1998 generated $16 million for the General  
               Fund.

             f)The excessive rates resulting from the state commission for  
               collect telephone calls made from prisons makes it  
               difficult, if not impossible, for inmates to remain in  
               regular contact with family members and loved ones.

             g)Therefore, it is the Legislature's intent to assure that  
               affordable telephone services are available for inmates  
               within the custody of the CDC and CYA wards, and their  
               families and loved ones.

           EXISTING LAW:  

          1)Provides that the DGS may acquire, install, equip, maintain,  
            and operate a new or existing communications systems and  
            facilities.  To accomplish that purpose, it may, in the name  
            of the State, enter into contracts, obtain licenses, acquire  
            property, install necessary equipment and facilities, and do  
            such other acts as will provide adequate and efficient  
            communications systems.  Any system established shall be  
            available to all public agencies in the state on such terms as  
            may be agreed upon by the agency and the department.   
            (Government Code Section 14931.)

          2)States that the director of the CDC is vested with the  
            supervision, management and control of the state prisons and  
            is responsible for the care, custody, treatment, training,  
            discipline, and employment of a person confined in those  
            prisons.  The director may prescribe rules and regulations for  
            the administration of the prisons.  (Penal Code Sections 5054  
            and 5058.)

          3)Creates the CYA under the direction of the director of the  








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            CYA.  (Welfare and Institutions Code Sections 1700 et seq.)

          4)Provides that except as otherwise provided by law, all money  
            belonging to the State received from any source whatever by  
            any state agency shall be accounted for to the Controller at  
            the close of each month, or more frequently if required by the  
            Controller or the Department of Finance, in such form as  
            he/she prescribes, and on the order or the Controller be paid  
            into the treasury and credited to the General Fund, provided  
            that amounts received as partial or full reimbursement for  
            services furnished shall be credited to the applicable  
            appropriation.  (Government Code Section 16301.)  

           FISCAL EFFECT  :   Unknown

           COMMENTS  :   

           1)Author's Statement  .  According to the author, "The problem SB  
            1978 attempts to address is this:  A person making a 15-minute  
            collect phone call from a phone booth outside San Quentin  
            state prison to Oakland across the San Francisco Bay would  
            cost about $2.55.  An inmate making the same call from inside  
            the prison would pay about $5  (Deborah Solomon,  San Francisco  
            Chronicle  , August 17, 1999).  The cost charged to the inmate  
            goes well beyond what is necessary to provide a profit for the  
            service provider and for the security measures associated with  
            the phone call.  So why are inmates, or more accurately the  
            inmate's family and loved ones who are billed for the collect  
            call, paying such a steep price?

          "Why are these calls so expensive?  Unlike pay phones for public  
            use where the caller can choose what long-distance provider to  
            use and has access to varying rate-reducing options, calls  
            from the state prison are handled exclusively by companies  
            contracting with the state.  In California, these companies  
            are MCI and GTE.

          "Currently, the long-distance calling rate for collect calls is  
            about $0.50 per minute with a $3 surcharge.  Local calls can  
            range from $0.15 to $0.30 per minute with a $2.65 surcharge.   
            Rates are the same regardless of the day or time the call is  
            placed.  The rates are inflated, in large part, because of a  
            commission the state collects from the phone service providers  
            MCI and GTE.  For each dollar MCI collects from prison calls,  
            it pays the state $0.40.  GTE pays $0.30 (Deborah Soloman,  San  








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            Francisco Chronicle  , August 17, 1999).

          "There are more than 160,00 inmates in California's prison  
            system with institutions from the Mexican to Oregon Borders.   
            For many prisoners so far removed from their families, the  
            phone is often their only direct means of personal  
            communication.  With the state raking in commissions up to 43%  
            for each call, it doesn't take a CPA to figure out this is a  
            real moneymaker.

          According to the Family Council (Family Members and Friends of  
            State Prisoners), the state made $16 million last year from  
            prison calls.  The money went into the General Fund.  Prison  
            calls are expected to generate even more this year.

          "Studies have repeatedly shown that inmates who remain in  
            contact with their families and loved ones are less likely to  
            re-offend.  The State of California has an interest in  
            encouraging communications between its prisoners and their  
            families as a matter of public safety.  SB 1978 is an attempt  
            to remove an economic barrier to communication."

           2)History of Inmate Phone Contracts  .  The history of revenues  
            from inmate phone call contracts began over a decade ago.  At  
            the same time, the State began to collect revenues from such  
            phone services, counties began to do much the same in jails.

          Historically, telephone companies enjoying a monopolistic  
            concession to provide services to CDC inmates return a  
            commission as a percentage of revenues to the CDC.  Those  
            commissions were traditionally deposited in the Inmate Welfare  
            Fund to provide educational and recreational services to  
            prisoners.  In 1990, as a result of budget deliberations, a  
            portion of the proceeds was diverted to the General Fund.   
            Subsequent budgetary decisions resulted in all of the revenues  
            from the state inmate phone contract being deposited in the  
            General Fund.  The DGS has traditionally dealt with the  
            inmate/ward phone contract as similar to any other concession  
            contract where the state attempts to maximize its receipts  
            from vendors who provide services on state property.

          Last year, the Legislative Analyst's Office informed the Senate  
            Public Safety Committee staff that DGS indicated that CDC  
            payphone revenues were $18.1 million in 1997-98.  Projections  
            for 1998-99 and 1999-00 were $19.6 million each year.  An  








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            additional increment, but much smaller amount, is received  
            from the CYA ward phones and the same contract also includes  
            public phones at other state facilities, such as state parks.

          The current contracts with MCI and GTE have expired.  Those  
            contracts have been extended.  The current DGS Request for  
            Proposal (RFP)  - RFP MSA-8003 - for the inmate phone system  
            has been revised the objectives by deleting, "to maximize the  
            return to the state and participating agencies from this pay  
            telephone commission arrangement".  The RFP now states that  
            the objectives are:  (a) to ensure the provision of high  
            quality service at competitive prices; (b) to make the  
            benefits of new, but proven technology from the public  
            communications industry available to its pay telephone users,  
            clients and consumers; and, (c) to provide secure and reliable  
            inmate/ward telephone services throughout the state  
            correctional facilities.

           3)Arguments in Support  .  The Concerned Family and Friends state,  
            "Under the current phone contract, families and friends of  
            prisoners are required to pay as much as three times more than  
            other Californians for a 15-minute phone call so we can stay  
            in contact with our loved ones inside prison.  Why?  There are  
            two reasons:  (a) the current contract mandates that all calls  
            made by incarcerated person must be collect and only through  
            the state designated carrier; and (b) the carrier passes on to  
            us, families, the cost of the $16 million annual commission it  
            currently pays to the state's general fund in order to hold  
            the contract."

           4)Arguments in Opposition  .  The California Correctional Peace  
            Officers state,"We believe these funds should remain, but  
            should be earmarked for use directly within the CDC and the  
            CYA for the inmate welfare fund, victim services, and  
            additional correctional officer training.  Just such a  
            proposal was passed by the Legislature, but was vetoed by the  
            former Governor Pete Wilson in 1991."  
           
           REGISTERED SUPPORT / OPPOSITION  :   

           Support  

          California Catholic Conference
          Concerned Families and Friends









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           Opposition  

          California Correctional Peace Officers
          State of California Department of Finance  

          Analysis Prepared by  :    Gregory Pagan / PUB. S. / (916)319-3744